Food was actually very good and the location on the water is great. Service was so bad would be hesitant to go back. Maybe they weren’t staffed up for an 80 degree day in April, but still could have done better.
Other than our very nice, sweet waitress, the restaurant was awful. Not sure if it's because it's off season and the C team is on, but we definitely won't return.
First time here. Won’t be the last. Service was amazing and food was really good. Was skeptical based upon the reviews and have to say I was impressed. Connor was our waiter, he was very attentive and gave outstanding service.
Place was nice but the food was not that great for the money they were charging for Valentines Day. Not worth the price at all....
This place was fantastic and a great deal 4 course meal 55 dollars on the water can't beat that. I would definitely come again.
We had a delightful experience at Schafer's. My wife and I met with our son and future daughter-in-law to celebrate their recent engagement. The food was outstanding, the service excellent, and the ambience cozy and quiet. It was our first time at Shafer's and we will certainly be going back.
Restaurant was not open. Setting should be changed with Open Table.
We were seated promptly after checking in, but then had to wait for at least 25 mins before even getting a glass of water. Also enjoyed the fact that several employees stood around arguing about who had our table instead of actually paying us a visit. Someone finally came by with water and chips. Four of the five of us ordered steaks...all of which were too fatty to enjoy. To top it all off, they were kind enough to cancel my reservation on Open Table so that I couldn't get the points!
We made reservations here to have a quick lunch during dickens festival because of the location and the menu - we arrived early and were seated quickly. Our waiter was nice. Took our order promptly..gave us drinks.. and then it when to hell.. Our apps - which was mozzarella sticks/chicken tenders and something else that I cant recall.. Took forever - maybe half an hour..Waiter never checked on us.. when we were seated it was really quite in the restaurant.. Eventually I asked the Manager where out food was around 130 - we had all ordered burgers and grilled cheese.. nothing mind blowing.. around 145 we finally got our food.. again.. never saw waiter again - asked the manager and another waiter and another person to get out checks... close to two hour for burgers is a bit over the top... and we missed a lot with the festival being on a time constraint.
Worst dining experience I have had since I can remember.
Horrible- there was no experience! I made a reservation on Open Table... only to find out that they are CLOSED on Mondays! They should not have availability on open table. Such a waste of time!
The fish tacos were not good. Neither was the mussel and clam appetizer. The best thing we ate was the queso dip.
The only problem was the bar drinks. The bartender looked like a manager and did not know how to make good drinks.
Food was awful. Had the clambake. Clams were tough and chewy. There were 3 shrimp, no potatoes, and 1 thin slice of sausage. The broth tasted awful. Server never checked on us. Do not go to this restaurant, not worth your time or money.
Went there for a quick bite after dropping my son off at the ferry. My mom and I had the lobster roll. It was fantastic. Large pieces of lobster and shrimp. Highly recommend. The french fries however were cold and not very good.
So we made reservations online and I requested a table outside when we got there we were told they don't take reservations outside...thanks for letting us know
We ordered drinks at the bar the bartender was great very nice and made great drinks
We then were seated and our waiter seemed like he knew what he was doing we even joked a bit
He takes our order I ordered Baked Clams and mu Husband clam chowder
They bring us 2 clam chowders and one wasn't warm so we told the waiter to cancel the Clams and we will just have the soup no big deal being the Clams never came
Dinner comes my husband ordered the NY strip and no thin onions on top and he asks the waiter about it he said oh itb
said it was on the menu ? My husband said yes and he was like oh the kitchen didn't do it earlier so I didn't realize
Know your menu! I've waitressed when I was in my twenties ! It's part of the job
Overall the food was EH and just how we were treated by the hostess and our waiter I doubt I would return for food
Food was ok. service was very slow. Will not be back .
The waitress was very nice, professional and courteous. The food was unimpressive and took nearly an hour to come out. This is a touristy joint with flies and sticky tables. OK for late night grub after a night of drinking but not for lunch with the family.
My fiance and I came here for our 1-year engagement anniversary. We were hoping to dine on the rooftop, but unfortunately we had inclement weather. Other than that, we had a good experience. He ordered one of the fish sandwiches (I don't remember which because I'm not into seafood), which he liked. I ordered the herbed grilled chicken, which was delicious! The service was a little slow, and one of the managers had to help out, but I think it was because they were short staffed that night, which is not the waiter's fault. The drinks and food came out in a timely manner, and the staff was polite and friendly. We'd come back again!
The only good thing about this place is the view. The food was average at best. While I know we were a large group, the food came out 30 minutes after our appetizers, and then it came out in dribs and drabs. Although assured that the 1 remaining meal was coming, it arrived after everyone else at the table was finished!! The manager was very nice about it, but it was a disappointing experience.
We were a group of seven. We were celebrating my sons job promotion. I'm so happy we chose Schafers to do so everything was perfect ! The staff was very accommodating especially Dan the manager. He moved us to a table with a beautiful view of the harbor after we requested it. The service was great the food was delicious and the prices were very reasonable. I would defiantly dine there again and highly recommend it.
I was not impressed with the food. Felt very rushed by our server, as soon as we were done with dinner he brought over the check with our plates still on the table and he didn't bother asking if we wanted coffee and dessert, which we did.
We have been here before and it was awesome. Today, the service was horrible, the wait staff was rude, and the food wasn't great. We waited over half an hour for a waiter at lunchtime, and finally we had to go get one. We will not go back anytime soon. Would not recommend again.
Our dinning experience was good, food and service were average.
Food was average at best. Service was terrible. Took approximately 2 hours to get entrees. Good drinks. Place is run by a bunch of young kids and they have no clue how to run a business. Baked clams were awful. Fried shrimp as well. My cous cous was not even cooked. The one shining light of the meal was that the scallops were very good. Other than that horrible service.
We have lived in this area for a long time and have gone here before ! Didn't like the food back then! Well that did change! Cory our waiter was very professional and the fish dinner my husband and I had was delicious! No complaints!
Horrible! Service was exceptionally slow. Our server was super nice, the restaurant happened to be inder staffed- not her fault. Multiple items on the menu were not available to order, as they ran out of clams, muscles and crab cakes. I ordered the steamed lobster. When I broke it open, there was a 1" thick red tissue inside. When I asked what it could be, the manager told me "you probably got a female" WHAT???? So gross. We will not be going back. Shame because the location is prime. Unfortunately, everyt else about the place leaves much to be desired
Very happy with this place-been back 3 or 4 times.Good seafood and good service.Rooftop dining a major draw and great views.
This was our second time at this restaurant. We had a great meal on our visit to Port Jeff last year. I received a generous coupon for a free dinner for my birthday and additional 10% off our bill so we made a special trip back to celebrate and was very happy once again with the food, service and ambiance. Thank you for my birthday gift!
Very good oysters and lobster ravioli! My boyfriend thought the baked clams were one of the best he has had! Super friendly and accommodating staff. View from the roof is great!
Exceptional service. Fabulous waiter. Bathroom should have a baby station as there is no where to change diapers. Need handicap access for upstairs dining
Loved the food and the service was excellent! Pretty view!
Super slow, food was ok though, been there a few times and it was never this slow, waiter apologized a bunch for the wait
Made a reservation, but that is only for inside and we decided to sit upstairs in the outdoor section. We were told it was going to be an additional 1/2 hour, even though there were tables available. We sat at the bar and the bartenders were great. After waiting an hour and 15 minutes, we left and went somewhere else for dinner. Hosting staff were terrible. Bartenders were accommodating.
Food was awful
The appetizer of Clams and Mussels in Garlic wine sauce was ok. The lobster roll had no taste what so ever and was the worse I ever tasted. The fries were good and the drinks were strong. I would never go back here to eat. The service was mediocre.
Has to be the worst place I've ever If the place was crowded I could have understood the terrible service however it wasn't. The young waitress was so nice but totally untrained there was a manager on duty but didn't seem to care and we were told owner went home early
Not a good idea cocktails took about half hour for first try they ALL came back wrong. Sent them back waited again still not good. I had to actually get up and explain to bar tender how to mix this simple drink They could not even get the sparkling water correct.
Baked clams came to the table they forgot to bake them
Burger came to table forgot to melt the cheese I could just go on and on
We kept looking for a camera thinking they were filming us for a comedy show
Service was terrible!! Great location and potential to be great but service was terrible. Had to wait for food. One persons dinner never came out etc. would never return
Service was subpar with the long waits for food and check. Food was cold and bland.
We were told we would have to wait for our table to be set up (we did have a reservation), so we waited 15 minutes in the bar which was not crowded, but had dirty dishes, glasses, and food all over it. When we finally found a clean spot to have a drink, the bartender never once came over to take our drink order. A manager came over to ask how we were doing, ignored the dirty dishes and food all over the bar and became distracted before we could let him know we wanted to order a drink. Once we were seated and served, our skirt steaks were ordered medium rare and both orders were served well done and dry, the lettuce boats with chicken were served with 2 pieces of wilted lettuce the size of my thumb, with only chicken and no avocado, salsa, beans or corn... sent it back to the kitchen and it came back with greasy chicken, the avocado, etc. and 4 pieces of wilted lettuce. Our clams and oysters were never served. Our server tried his best, and comped us a drink. He was the only bright spot for the evening, and his efforts were greatly appreciated. Unfortunately I would not recommend this restaurant to anybody.