Scaddabush Italian Kitchen & Bar – Richmond Hill

It was a bad experience with slow careless service.
Food came not hot
We complained and they took it to warm it and spoiled everything.
I canceled my main course and took food out and left after we found not hope with waiter to help

Always great. Service and food was wonderful. Keep it up.

This restaurant is not a gourmet food. Very noisy, steak was under cooked and after asking them-over cooked. Food is nothing special, however prices like for gourmet food.
Not for date or romantic dinner.

Very positive

Phenomenal mozzarella, Denis took great care of us. We had a lovely evening.

Very enjoyable. Would happily go back. Small differences that add up to a delightful evening

Didn’t appreciate the email saying the restaurant said I was a no show

Liked the portion size of chicken pasta, nice outdoor patio

The food was waaaaay cold and the service was slow.

The best fresh mozzarella, pasta was outstanding, pizza was good. Great place to get together with friends.

Food was delicious as usual and came with good spacing so that appetizers and mains were finished properly to make room. tables are a little small once 4 people are around them. Special requests made on the reservation and pointed out to the hostess were not followed through with waitress which was quite disappointing.

We love the patio at this location, and the food was wonderful. Service was slower than usual, and the water too warm. Otherwise, we loved it.

Upon arrival we were greeted and shown to our table. Our server was very patient as we asked a lot of questions. Appeti8were very tasty but our mains fell a bit short. Pasta was not seasoned well and was bland, despite having a lot of parmesan cheese on top. Pizzas were nothing to rave about. Caesar salad was not seasoned well mor did it have enough dressing. However, the company was great.

Pizza was disappointing

Myself & two friends sat outside on their beautiful patio, it was very pleasant.
When we left the restaurant, we went inside to use the bathroom before leaving, which was impeccably clean. The only negative thing, was the music inside was extremely loud. I don’t think that is necessary, it is a restaurant, not a bar. Not sure if I would go in the evening to sit inside, as you cannot have a conversation.

Convenient and tasty. Great for kids. Portions seem to get smaller and smaller, kids portions are barely enough to feed a small 7 year old. Had same salad twice in a short span of time, added salmon once and received less salad. Also, pay extra to substitute gluten free pasta and the portion size shrinks. Will be keeping an eye on how things go here as we are regulars.

They were very accommodating. We arrived an hour early but was able to be seated right away.

Last few times were decent, but this dinner was amazing! We were served by Samantha on the patio, who was absolutely amazing. Promptly attended to us, recommended a fantastic sparkling rosé, always made sure everything was great. Food came out swiftly, and the patio was always great as usual!

The food and service is good

All good! Big portions

Our server was extremely personable. Beautiful place.

Our waitress was extremely helpful. Everyone at the table had some substitutions to make with their meal.

Food was good and the service was slow, but it was overlooked due to our discussions.

Food took long to come but was good.

The drinks did take long to come.

Food wasn’t the best, all tasted the same, spicy and salty. We ordered a red snapper but it wasn’t fresh. The area we seat was really dark.

Overall it was great day and great to each outside on the patio. Thank you

All was good except for the music was way too loud for a conversation.

I invited business people for lunch today.
The steak ordered for my guest was medium well but it arrived medium with blood so he complained and they took his plate to kitchen and it came over cooked as hard piece of meat.
It was really a bad situation that we all had to eat our mains and he stayed waiting for his plate... and at the end his food came in a bad shape.
My guest was unhappy and we couldn’t complaint further as we had to go.
It was a bad embarrassing experience for me and they were important guests for me.

After my last service probably not. The food was good but the service was awful!

Food is excellent and prices are good However the service is terrible!

The chain is a great place to eat and the Richmond Hill location was convenient for all members of our party. Our server was attentive and efficient and the food was delicious with enough variety for everyone. Overall a great experience!

Service was very slow even though our reservation was at 5:45! Restaurant was not busy.
Way too loud. Why is there a Dj this early in the evening!!!

It is unbelievably loud in this restaurant. The food was okay, but for the price I wasn’t wowed by it. The service is quite good. I wouldn’t recommend it to anyone who wants to have a conversation over dinner. Also, on the two occasions that I have been, all but two of the toilets in the women’s room were clogged and the washroom seemed uncared for. Too bad, the vibe and location are quite good for this restaurant.

My server was very very accommodating to my dairy and gluten intolerances. So appreciated! Made me feel welcome and cared for while in town for work. Thank you!

Denis is a great waiter! He made us feel welcome and added to our fun evening.

Overall, not very pleasant.
Server was clumsy and too loud.
Important thing was.. food was not good.

Best Italian food in Richmond Hill
Love their open kitchen very kids friendly

Excellent service and food. The patio was great. The price is OK, although I have seen cheaper. Great place for friends and family dining.

Came here tonight for my birthday with my kids and parents. Got a call earlier in the day to confirm my reservation, and girl who called asked if I was ok with a high top table. I said no, I had made a reservation for a regular table, and asked if that was still available. Girl says yes and I say great, thank you. When I get to the restaurant, my parents are already seated at a high top table! When I start to ask why, I find out the the regular table that was available for us is actually a chef table that seats 20, and was already partially occupied by another big group. I’m not interested in sitting with strangers when going out with my family, and I was really shocked that nobody told me that this was my only option for a non-high top table when they called me earlier. Off to a bad start.
Service was pretty sub-par. Our water was always empty and we resorted to taking our own water bottles from the bin where they were keeping them for the tables. When the wine came, the waitress filled one glass and put the bottle down. What about the other three???
Food was ok, everybody enjoyed their meal, nothing spectacular. The poor service underwhelmed and I likely won’t be rushing back especially with so many other options nearby.

It was a great night. Food was excellent. However had difficulty with timing. Asked for salad and child meal be delivered first and they never came. Had to ask a manager to assist with this. Otherwise great night.

Our waitress was amazing. All staff very friendly and courteous!