Recommended by friend for dinner in the city. The food and ambiance was great, but the service was very poor. Our waiter was not very attentive, we actually did not see him much throughout our dinner. I’ll most likely not visit this establishment again.
Food was delicious. Waiter was very friendly and attentive.
Great place to have a good food and have a great time with friends.
Attentive staff and excellent, authentic Puerto Rican cuisine.
I had such a great time at this restaurant for my birthday! Everything was amazing from the drinks, food and service !
They have the worst (better yet, nonexistent) customer service ever. Never going back.
Great service and fun atmosphere. We had a group of 9 and went with the pre fixed menu which had options for everyone and we loved it!
warm atmosphere, good food, and prompt service. very enjoyable.
Great Latin Food. Recommended to go on an empty stomach. 🤣🤣
Hadn’t been here in years, and my girlfriend wanted Latin food. The food isn’t anything special and was actually underwhelming. The best thing was the free garlic bread... I hadn’t been here in seven years, and will probably be another seven years before I return.
Very good food and service
Excellent food. Excellent value for money. Fun space. Excellent lunch venue. Shrimp and saffron rice delicious.
The food and coconut mojitos were delicious! It was a colleague's birthday and they brought out a lovely dulce leche cake with sparkler. The birthday girl loved it . She always orders the tilapia there and this time I had it as well with the sweet plantains. It was a great meal.
Worst experience ever... After being seated and seating for 15mins, gave order for drinks, waited atleast another 15 mins before we decided to leave. Employees talking among themselves and or on the phones.... NEVER GOING BACK.
My wife and I went to Sazon on the 29th of September with reservations. The waiter took a good 15 mins to acknowledge us. He took so long that by the time he came we already had our food and drink orders ready. We felt rushed while giving our order. The waiter was practically walking away while we were speaking. The reservations were for 8:30 and the club downstairs was already pumping. The music was so loud we couldn't here each other at the dinner table. Not that great of an experience.
I ordered a grilled shrimp that was way overpriced and did not come with sides making the meal inadequate . Please lower your price that is commensurate with the size of the meal. Also their Salmon is dry.
Go for drinks and dancing only. Do not be ripped off.
I really can't say much about the place except it looked nice on the inside. We never got to order because we were ignored for 10 minutes , so between that and the extremely loud music we opted to leave. My daughters birthday was almost ruined but a near by place saved the night out. Not friendly for anyone over 40 for sure. The menu looked enticing but when you dont get so much as a hello after 10 minutes ....you walk.
That evening wasn't the usual evening I spend at Sazon. The service was just ok and the food was delivered luke warm. They ran out of bread and a delicious bean spread they usually have and it seems the drink prices double at the table. It's usually a much better time. I hope they step it up a bit.
Service subpar to the extent one is often trying to flag down anyone for assistance. Noise is also a big issue. Screeching music made it nearly impossible to think much less converse with friends.
I had an amazing time. Food was delicious, music was great, service was just right.
I love this restaurant! Amazing food and service.
Took my family to this restaurant to celebrate my mother-in-laws birthday and everything was amazing . Food,drinks,service all 10 stars
Food saved it for sure. It was a semi club experience which is not what we were going for. They actually ID at the door to the restaurant. The manager at the door made it seem unreasonable that I asked why I was being ID at 5 in the afternoon. But flute food experience was great. Good size portions and fantastic taste. Service once we were seated was great. Minus of course the paper they put over the table cloth. All in all it seems the establishment doesn't quite know what it's going for but the food saves it.
Great food and service... went for their brunch, not a large crowd whereas I typically see the place packed. Only complaint was it was really hot in the restaurant, was informed it was an old air conditioner system... hopefully they upgrade the system soon
food was ok, had the mofongo it lacked flavor. my friend had the steak with shrimp which was delicious. I would order that next time. The coquito was not very good.
The food is always amazing, and the desserts are so rich and delectable (and I'm not typically a fan of sweets).
Visited for restaurant week. The food was definitely sub par for the price. For appetizer, I got the fried oysters...hard pressed to find any oyster in the almost burnt batter. Main course was the lobster roll, decent but very small. Service was atrocious. After almost an hour of waiting for dessert, ended up leaving without it...still hungry and out $55.
The restaurant week menu was diverse and the portions were huge for the price I paid. The coquito martini was delicious! My only complaint was the temperature in Sazon itself was very warm. It was a hot day and felt cooler outside than indoors.
It was my first time to dine on Puerto Rican cuisine and I am happy that it was at Sazon. Service was very good and everything we ordered was mouth wateringly delicious! My favorite dish was the delicious Sancocho, a hearty soup made with beef, oxtail, chicken and some root vegetables. I also had the savory Potato Puff filled with ground beef which was melt-in-your-mouth good! Prices were reasonable which added to our dining pleasure. I plan to go back with my friends.
A tad bit expensive, felt like eating at a regular (non-fancy) puerto rican restaurant. Not sure its worth the heavy premium
My only issue was it was very warm in the restaurant. I don't know if it was broken or just not working correctly, but it was very warm. Other than that the food was delicious, the service was great, the drinks were delicious.
Love Sazon I have been going for years. Thank you.
Great service and adequate food. Good lunch spot and terrific and varied menu.
This was my 3rd time dining at Sazon. It was
my sister's 1st. My sister was feeling down
and I wanted to lift her spirits. She loved the music
and food! We really enjoyed ourselves! Thanks Sazon!
I have been to Sazon before & this was a big dissapointment for me. The experience was as if I was in a fast food restaurant it was not at all to its potential. The customer service was ridiculous when the waiter brings you food & your utentsils are not even at the table. Overall experience is that I will not return to this location ever thats for sure.
I was very disappointed, the hostess was rude and not friendly, our waiter we saw him twice during our 1 hour stay and that was when he took our order and face us our check. Maybe they were short staffed but he never came back to ask us if we wanted another drink or to check if everything was ok with our food. The bus boy Raul was more of our waiter then the waiter!!!! He mad sure we had everything we needed. Anyways don't know if we will go back again. This was our 2nd time there and the first visit was just as bad as our last!
We arrived for our reservation and were seated promptly. Our server was outstanding. Every need was covered and the entire experience was pleasant. The food was above average with the permil being outstanding.
We made reservations and we were taken on time. The appetizers were delicious but we wish we were given more because we were a group of five and what was served would be fine for a party of 2-3. The entrees were cooked perfectly and a decent amount of food was given for the price. Overall we had a great experience and would come back again.
Outstanding service , and just like my wife's abuelas cooking !!!
My husband and I went for dinner on a Friday night. I was very disappointed. It was a very uncomfortable experience, because AC was out of order. Cocktails were good but I was not impressed with the meal. Don't think I'll return.