Recommended by friend for dinner in the city. The food and ambiance was great, but the service was very poor. Our waiter was not very attentive, we actually did not see him much throughout our dinner. I’ll most likely not visit this establishment again.
Food was delicious. Waiter was very friendly and attentive.
Great place to have a good food and have a great time with friends.
Attentive staff and excellent, authentic Puerto Rican cuisine.
I had such a great time at this restaurant for my birthday! Everything was amazing from the drinks, food and service !
They have the worst (better yet, nonexistent) customer service ever. Never going back.
Great service and fun atmosphere. We had a group of 9 and went with the pre fixed menu which had options for everyone and we loved it!
warm atmosphere, good food, and prompt service. very enjoyable.
Great Latin Food. Recommended to go on an empty stomach. 🤣🤣
Hadn’t been here in years, and my girlfriend wanted Latin food. The food isn’t anything special and was actually underwhelming. The best thing was the free garlic bread... I hadn’t been here in seven years, and will probably be another seven years before I return.
Very good food and service
Excellent food. Excellent value for money. Fun space. Excellent lunch venue. Shrimp and saffron rice delicious.
The food and coconut mojitos were delicious! It was a colleague's birthday and they brought out a lovely dulce leche cake with sparkler. The birthday girl loved it . She always orders the tilapia there and this time I had it as well with the sweet plantains. It was a great meal.
Worst experience ever... After being seated and seating for 15mins, gave order for drinks, waited atleast another 15 mins before we decided to leave. Employees talking among themselves and or on the phones.... NEVER GOING BACK.
My wife and I went to Sazon on the 29th of September with reservations. The waiter took a good 15 mins to acknowledge us. He took so long that by the time he came we already had our food and drink orders ready. We felt rushed while giving our order. The waiter was practically walking away while we were speaking. The reservations were for 8:30 and the club downstairs was already pumping. The music was so loud we couldn't here each other at the dinner table. Not that great of an experience.
I ordered a grilled shrimp that was way overpriced and did not come with sides making the meal inadequate . Please lower your price that is commensurate with the size of the meal. Also their Salmon is dry.
Go for drinks and dancing only. Do not be ripped off.
I really can't say much about the place except it looked nice on the inside. We never got to order because we were ignored for 10 minutes , so between that and the extremely loud music we opted to leave. My daughters birthday was almost ruined but a near by place saved the night out. Not friendly for anyone over 40 for sure. The menu looked enticing but when you dont get so much as a hello after 10 minutes ....you walk.
That evening wasn't the usual evening I spend at Sazon. The service was just ok and the food was delivered luke warm. They ran out of bread and a delicious bean spread they usually have and it seems the drink prices double at the table. It's usually a much better time. I hope they step it up a bit.
Service subpar to the extent one is often trying to flag down anyone for assistance. Noise is also a big issue. Screeching music made it nearly impossible to think much less converse with friends.
I had an amazing time. Food was delicious, music was great, service was just right.