1st time here 2018/04/14, seating, drinks fast, approx an hour flagged down server to inquire about order, food arrives, some of its cold, this was a B-day, so cranky by the time food arrived, no discussion re desert, not even a free brownie for B-day. We have been to busier places that had far better service, never again. if your time and money is of little value to you, this may be perfect! I don't usually write reviews but was determined to start!
Lunch buffet at the Sawmill was as usual, excellent, service, food and staff. The request for table location was accommodated and appreciated.
The service was wonderful and the steak benedict was great.
the meal started great and then went downhill . Starter delicious and hot ,rest was cold like warm at best . Had to ask 3 times for horseradish and it never did appear .It was for a birthday and we were all disappointed.
Great food, server was excellent. Very overall pleasant dining experience.
We each had the buffet. The only complain is that they ran out of some of the menu items.
The Sawmill again was excellent. Food and service was excellent as we have always found it to be. We enjoyed the steak & lobster supper. Sawmill continues to be one of our favorite places to dine.
I was disappointed that the salad bar is only with the buffet. I wanted prime rib but no salad bar so we had the buffet that was not bad but less than previous visits. I did not see that the 15% tip was included and tipped the waitress again and she said nothing. Will not be returning to this location again and will inform friends of the difference in the food value.
Staff are so helpful and friendly. It was busy but we never felt ignored. The brunch Buffett delicious and so much variety. We've been here a few times and it never disappoints . We will be back!
The food, ambiance and service were all very, very good but my evening was ruined when I chipped a tooth by biting on something hard in the stuffed pork from the hot buffet. I informed my server and the manager of what had happened. Both were genuinely concerned and my meal was covered which I appreciated. All that said, I've eaten at a few different Sawmill locations and have always thoroughly enjoyed myself. I can only assume that this was a totally rare and random occurrence and I certainly won't hesitate to visit this location again.
Excellent value at the weekday lunch buffet. Roast beef, fish, chicken, plus spaghetti, pyrogies, salads, vegetables and fruit.
Celebrating a birthday. We had a booth that was reasonably quiet and we enjoyed a nice meal.
Service was good and we will go back.
We had a wonderful server who was very attentive, but not intrusive. The food was very good. I had a Caesar salad with chicken and my friend had the steak benedict. They serve breakfast on Saturdays from 11, and the brunch on Sunday is especially good. Great value on the weekday lunch buffet as well.
We visited the Sawmill in West Edmonton on 170th St.
We arrived a few minutes early for our reservation and waited 10 minutes before anyone greeted us. Then, although there were only 2 tables that were occupied, the hostess disappeared to check on our table. When she returned, she offered a terse apology but indicated she had to take a phone call. It was not clear if the call was business or personal. When we were seated the waiter was cheerful and friendly but through the evening as more tables were seated we had to continually flag down various staff to get additional drinks etc. The Monday special was Steak and Lobster and although the price was reasonable, the food was lousy. Tasteless lobster and we had to request the melted butter that should have accompanied the meal. The butter had a bad garlic taste and the steak was, at best, mediocre.
Overall, we received extremely poor value and will certainly not return and will recommend that friends and family do not dine here.
For the first time in several months, the Poached Basa was melt in your mouth incredibly fantastic!! Kudos to chef, Basa is a beautiful, delicious fish when chef poaches it the way he did last Wednesday, July 19th, we will be back for more fantastic Basa!!
Service was atrocious. Took business clients there. Waiter asked us for drinks and I asked if anyone in group of 10 wanted wine. He came back and I said 6 of us wanted to share bottle of wine but he never asked anyone else if they wanted a drink. I didn't notice until 20 minutes later. He told me he assumed everyone else was good. After the meal, he never asked us if we wanted coffee or dessert. We waited 45 minutes and my guests started to leave. He finally came by and asked if I wanted the bill. Good thing there is an auto-gratuity for big groups. It wouldn't have been as good as the 15% they took.
Haven't been to the west end Sawmill in a while. Not sure why? But the food and the service were impeccable. Would highly recommend as a prime choice for dining in the west end.
Not happy with the service on Friday evening. Restaurant was not busy (2 other tables at the time). Kitchen burnt the buns, so we had to wait an additional 10 minutes to get new buns. Order was taken by waitress, but she forgot to put it in the system, so my daughter's meal arrived 10 minutes after ours did. Not very impressed with the evening.
We chose the buffet dinner. Many of the food dishes were empty and were never refilled. The roast beef was very tough and chewy. Noticed the cutter was cutting the meat with the grain. Should be against the grain. Overall Father's Day experience 2017 was sub par to our previous visits there. Disappointed...
I was so impressed with Brunch and the Service was beyond excellent. Thank you for the Best Father's day ever!
Took father and husband here for father's day brunch buffet.
Overall was good; food was delicious and decent variety for brunch; (salad, typical breakfast fare-[eggs, sausage, bacon, hashbrowns, eggs Benedict], but also shrimp eggs benedict, salmon in sauce-yummy, omelette bar, then carved roast & ham, pasta, plus desserts). the only thing hubby missed was his toast but ate his fill with everything else.
Service was ok, not spectacular but not awful either. The environment is what it is; set up on 3 levels so if stairs not your thing may not want and somewhat tight quarters as not very roomy where buffet was set up. That we didnt mind at all for our purposes but did make the line ups for omelette station and rest of food awkward. For value food and service and price was $30 per person, it was good.
That was my 3rd time at this Sawmill location, I will return again for buffets as this seems to be a strength thus far though think I was overcharged for my tween (full adult price) I didnt complain as my parents got a senior discount so balanced itself.
Prime rib was cool
Vegetables were cool
Aujou was cool
The garlic mashed potatoes were hot! !
Paying the bill was sloooooow
Something to do with your Sawmill rewards card
I had made the booking indicating that it was for a birthday celebration, but it was never acknowledged by the staff ( host, server or assistants). The table beside us were gracious & offered our daughter a Happy Birthday as they were leaving and we didn't even know them or otherwise converse with them. So still can't figure out why the restaurant staff didn't even say anything. In terms of food, those who had the prime rib were pleased as it was very tender and tasty. For other dishes we had, beware that any modifications/substitutions to what is on menu comes with an up- charge.
It is always enjoyable to dine at the Sawmill, excellent service, food and ambiance. Always first on our list of places to dine.
This is not my favourite location. The food was just OK. I would expect better quality for the prices that are charged.
The four of us had a wonderful meal here. The service was excellent.
We went for our 1st anniversary dinner and the food was amazing!!!! The fiancé loved his first experience at Sawmill
The food was great!!!, the service was good, however this restaurant is dated!! It is dark and not very cozy.
The food was fantastic ............The waitress was not dressed appropriately
Had not been to the Sawmill in a long time and was pleasantly surprised it was an excellent experience.
5 dining, food on two plates was not hot. all meals delivered at the same time so hard to understand why some were getting cold
Hostess was great, service & waiter was excellent, food was served quickly.
My prime rib that I was over cooked as I had looked forward to a great birthday meal, but was very disappointed. My friends steak was good. Not sure if we will return anytime soon.
Waiter was attentive and made good recommendations. Prime rib was excellent and portions just right and well presented. Atmosphere was ok and not too loud or busy.
Unfortunately the steak was not good very fatty .for the price qe paid it was not good
Was seated 25 mins after my reservation time while 2 old couples walked in and were seated without reservations. Ordered a 44 dollar steak medium rare and came out well done with the wrong sides. The waiter was nowhere to be found, it took almost half an hour for my second beer to come and another half hour for the proper steak to come out. All in all it took over an hour and a half to get a proper steak and 2 beers. Never coming back, and was the only time in my life I didn't tip. Very disappointing
Sawmill continues to be one of our favorite dining locations. The food and service are always great but at a reasonable price.
The Sawmill always maintains a high excellence for service and food.
Dinner out in a casual setting -- It had been a few years since I last had dinner there and felt that it was now more casual than expected. The atmosphere and set up with a food buffet option was a surprise being it was a weekday evening. I had only seen this done for Sunday lunches. However I was then hoping that they still had the salad bar with the menu items, but found I had to chose between having the buffet or if chosing a menu item having to also order the side salad. Those who ordered off the menu thought the food was good. For those who chose the buffet, it had great salad and dessert items, the main course items were limited and some seemed only luke warm (e.g. gravy and roast beef). I would probably visit again, but now with a tempered expectations.
The Sawmill once again provided excellent service, food and dining experience. We always enjoy the Sawmill!