Great Italian restaurant - very consistent - third time eating here and nails it every time. Cocktails are great!!! Valet parking! And the views are stunning, right on the water.
We have been coming to Sarento's for years. It is the best setting around, but the food has gotten mediocre over the last few years. The menu had few interesting options, unlike it used to. Food was cold and service was so-so. I hope they get it figured out since the location is awesome
Best crudo I have ever had!!
Amazing view, great food, terrible service.
For the high rating, it was a disappointment. Poor server, table wobbled serverly, food was average, wet cloth at end was cold & environment was nothing special. We marked that one off the dinner list. Five Palms and The Mill were much more impressive all around.
This restaurant is literally on the beach. The food was very good. The service was very good. The menu options and specials were excellent. Amazing for a sunset dinner.
Wait staff was young and a boy to eager. Food was marginal at best. Nothing special. No vegetarian options—had to ask.
What they came up with did not really deliver: gnocchi w/almost raw vegetables included. It was not a good alternative.
Beach view was...dark. Probably best viewed at sunset.
The whole experience was very strange when we were waiting for our table a man stormed out because he was waiting so long to be helped by anyone. Come to find when we finally did sit down the restaurant was almost empty. We then sat down and was given no menus and was not asked if we wanted anything to drink besides water. We had to ask for these. The price of the food was expensive and was not worth the money. The atmosphere and decor were all very strange.
I would have liked to have given a good review but we left before we could order.
We had dinner here a couple of years ago and everything was fabulous. Food...service...everything. This was the reason we were excited to come back for our anniversary.
Our experience this time was one of disappointment. We were seated and simply left alone. After twenty minutes and several tries to flag someone down we left. The waiters were sophomoric and joking with each other versus working.
I’m quite sure other guests felt the same way.
Perhaps this was an anomaly and might give it another shot as the management reached out to me.
It is sad to say that the service was the worst I have ever experienced. We had to ask for items multiple times and then still didn’t get them. I then asked to box my food and they forgot and said oh sorry we threw it out. We advised we didn’t want dessert but still had full glasses of wine and server kept saying I will have your car brought up. Twice I said we are not ready to leave yet going to enjoy our wine. I took clients to this dinner and was very embarrassed.
We LOVE Sarentos on the Beach. We will be back again!!!
Always excellent and this time was no exception. Service was perfect, food always excellent, and as always, the perfect view. Make sure to ask for a beachfront view and don’t miss sunset!
We had a great meal here, everything was really good. The service, the food and the lovely sunset.
Definitely worth a visit.
Good food and a fantastic beach front location for watching the sunset.
Nice secluded table as requested when booked, attentive service, excellent food and wine from a wide selection. Valet parking was appreciated. Nice evening overall.
Some of the BEST Italian food we have had. Excellent service. We have also had breakfast on numerous occasion, just as good.
Have been to the restaurant several times and always great. This visit was mediocre at best!
Hopefully a one time occupancy.
Right on the ocean with wonderful sunset view. Team of waitstaff that all helped each other to provide excellent service. Great food to equal the setting.
We have dined with you before but the service was unbearably slow and when it finally did arrive my lamb was not medium well done but very pink. We were all too hungry by then for me to return it. My daughter is celiac and although the waiter was told and asked to tell the chef she was not feeling well later in the evening so assume it was cross contamination.
Great location as the restaurant is right on the beach. Food is above average, but nothing exceptional.
What an unfortunate experience. We’ve eaten Sarento’s several times over the past few years and invited friends to join us for breakfast, their never having been before. After our waiter took our order, we never saw him again. After 45 minutes & one of our guests needing to eat, I sought another waiter who said they were starting to make it. Within a minute, our meal was served -ice cold! Who knows how long it had been sitting in the kitchen? The next time we saw our waiter was when he brought the bill. As we left, we saw that he was tending bar. An embarrassing situation for the two of us hosting. You’ve lost 5 future customers!
Love this place. We have our date night here each year we visit Maui. Service and food are always fantastic. It is one of the best places for fine dining in Maui.
After reading some reviews I was not sure about going to Sorentos for dinner
Our dinner was wonderful beautiful view
The hostess and all the young waiters were so attentive and friendly! The only thing I would say was negative was the bar tenders not real friendly. They kind of loosened up after awhile.
Perfect way to celebrate maui!
This seems to be a place in need of renovation We had to wait for our table for 15 minute though several were empty. Instructed to sit at the bar. A strange presentation of a salad of burata and poached tomato. Nothing was outstanding. Disappointed. Had been recommended by a colleague.
A beautiful location with view of the setting sun over the ocean.
The food was very good and the service very friendly and helpful.
What you are paying for is the truly excellent sunset view from the clifftop, open-air but covered dining area. The servers ate young, tentative, under-confident guys, but pokite, attentive, and well-intentioned. They gebeally got orders right.
The food? Adequate but that's it: reasonably generous servings of ok salad, absolutely tasteless "Frito Misto" appetizer, not bad Seafood Mixed Grill and Salciccia Rusticana. Desserts were good, alcoholic beverages quite alcoholic but not particularly fkavorful.
In other words, go for the sunset and expect so-so food.
Sunset was beautiful service meh food cold busboy dropped silverware on my back cappuccino came in big cup half full no froth
Waiter tried to make up for it but not good restaurant anymore
This was our 4th visit. The other 3 times were exceptional. This time the hostess was rude. My husband and our friend ordered the gnocchi and they came back to let us know they didn’t have gnocchi for a 6:30 reservation. Our other friend ordered the chicken and it was delivered 10 minutes after the other 3 entrees. The noodles weren’t cooked and it tasted very bland.
The food and service was outstanding!!!
This place used to be so very good. Not anymore. Food was eehhhh. I had a green salad. It was floating in dressing. There were supposed to be shaved season veggetables...they were carrots! 😂
My hubby had the caprese. Worst one ever. Then he got the grilled seafood on a bed of risotto. The risotto was overly sweet. Not a good flavor. I had fresh fish. Which was the best thing I ate. Fish on a bed of pasta w tomato sauce. The fish and tomato sauce didn’t mix well. Way overpriced for the quality of food. Oh yeah. Our plates sat on our table well after we were finished with each coarse. And water glasses never filled. Even when completely empty. And the restaurant wasn’t even busy. I would say 1/3 of the tables were occupied.
Why did they change that which was perfect? We've been coming to Sarrento's for 20 years and disappointed 3 times, now make it 4. It is no longer a great place to dine. Our server/captain told us the new chef gets bored making the same pastas everyday so several types listed on the menu were unavailable because he decided to change them that night. We ordered the Spaghetti and filet mignon meatballs which were good but not up to the standards normally enjoyed at Sarrento's. The pasta was like a linguini, not spaghetti, and not as firm as it should have been. We also had the Veal Marsala, which turned out to be the only home run! Best dish at the table! The captain took our drink order and we never saw him again during the entire meal. Someone else took our order for Gabriella's salads (not up to par). Another waiter wanted our entree order as he cleared the salads from the table. We gave him the order, plus another round of cocktails. The cocktails arrived wrong. This is not a fast food restaurant! Who takes orders for entrees while holding the dirty salad plates in their hands? This new system at Sarrento's is horrible! We chose Sarrento's to dine at an expensive restaurant with impeccable service, We could go to any "feed'em and street'em" place if we wanted that experience! It has really gone down in service and food. The captain finally showed his face again to give us our check.The new chef has also changed the brunch menu for the worse. We won't be back for breakfast, regardless of the view.
Nick, the owner, showed up and glad handed a couple of people and took off. Guess he had better things to do that evening than tend to his restaurant for any length of time. It's too bad. We've always loved Sarrento's, not anymore.
Try Nick's Fish Market at the Fairmont Kea Lani where you get the service, food, and dining experience you pay for and Manoli's Pizza, which is a fun great place for the entire family. They're much better than Sarrento's On The Beach!
Service tried to be efficient, but no warmth, especially from the waiter. Almost ruined the evening
One of the best views in Maui for sunset dining.
We made reservations for a special Valentine’s Day dinner weeks in advance. It was a set menu, so should have been no surprise to the restaurant. Our reservations were for 8:00. Our experience began badly when the hostess was altogether mediocre about our arriving. We waited 20 minutes to be seated, and this was with the restaurant only half full. We heard people complaining from around the room and asking for waiters, etc. we never did get a waiter, but a very drunk ‘manager’, who slurred so badly we couldn’t understand what he was saying. He took our orders for food, but never for drinks. The junior staff, however, were wonderful, and trying to accommodate where the wait staff were lacking. Another ‘manager’ took our drinks order. We had to ask for bread, even though there were bread plates on the table, were told it was coming out of the oven, but when it finally arrived, it was apparent that it hadn’t been in an oven for hours. I ordered shrimp cocktail, and although cooked perfectly, it was room temperature and sitting in water where the ice had melted. Same for our main courses. We both ordered filet, which were cooked beautifully, but came out cold. All the problems of the evening were with lack of service, not food. We heard a manager apologizing to a couple next to us, explaining that they had served 300 people that evening. Well, that is no excuse. They took the reservations for the special evening, but didn’t follow through. We felt sorry for the junior staff and the chef. Not returning here. Maybe because they are on the beach, they feel like they don’t have to measure up to a normal restaurants standards.
Went for Valentine’s Day. Food was average, not great. Appetizer was very salty; main course had great fish, but pasta was lackluster and bland; dessert was just average. Service had its ups and downs, but the biggest frustration was the lack of continuity. We were visited by 5 waiters at various times throughout the meal, all with varying degrees of responsiveness. Took a few attempts to order a glass of wine, which finally arrived after we were done with our entrees. The biggest bummer was the prix fixe menu, which only included standard menu items but at a significant markup. The view was outstanding, even despite a surprise thunderstorm, so that highly-acclaimed feature checked out. All in all, though, not the best first impression, and not one that has us interested in a return visit.
Not a good experience. Inflated regular menu prices for Valentine’s Day and took away ala cart options. Service was indifferent also.
Our best meal in Wailea - the crumbed veal was one of the best I’ve had anywhere in the world!
Good food as always. Love to have breakfast here and a great view of the beach too.
My wife and I live on Maui’s north shore, but enjoy our meals at Sarento’s. The location, especially at sunset, is spectacular.
Others have commented that the service is slow, but unlike other Maui restaurants where you feel like you are in an assembly line to be moved through as quickly as possible, we enjoy the time given but have never felt ignored, forgotten or had to wait an inordinate amount of time for service.
We will return regularly.