Saranello's

4.3
4214 Reviews
$30 and under
Italian
Inspired by his travels and passion for Italy's culture, Executive Chef Mychael Bonner has created a broad menu of Italian-fare utilizing the freshest ingredients to create the fullest flavors to bring homemade, hand-crafted pizzas and pastas, as well as prime steaks and fresh fish dishes to the table.
Feel the energy while dining in a casual and rustic 6700-square-foot setting. Dine at natural reclaimed wood tables with seating for 175, surrounded by inviting darker woods, exposed brick and beams, subtle filament lighting, and accented with muted chocolate and caramel tones throughout.

Support Saranello's during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
What 4214 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.1
service
4.3
ambience
4.1
value
Noise · Moderate
89% of people would recommend it to a friend
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D
vipDrjay
Chicago
60 reviews
Dined 2 days ago
Overall5food5service5ambience5

Eaten there a number of times. Always very good. Sat outside so noise was negligible. Host Kevin was terrific and helped bringing wine and an on the house dessert. Server Lara J was new, but you’d never know it. Really pleasant and efficient. Outdoor dining, temp in the 70s, good wine and food-what could be better?

ML
MarcyL
1 review
Dined 2 days ago
Overall5food5service5ambience5

Our dining party consisted of six people and our server Damon and the other staff were attentive and efficient. The food was excellent, served hot and in a timely fashion. All were pleased.

e
vipeatoutoften
Chicago
75 reviews
Dined 3 days ago
Overall3food3service3ambience3

They are understaffed at this time so service is spotty. My wife ordered pistachio crusted white fish. It was very good with a brussel sprout slaw. The beet salad was also very good. The bruschetta was on a too thick French bread making it difficult to eat. The cheese and tomatoes were very good. The shrimp Diablo that the server said was not Spivey, but was very Spivey otherwise it was good.

d
vipdearlizkim
Chicago
17 reviews
Dined 3 days ago
Overall4food4service4ambience4

We had a great meal for our anniversary. Fried calamari comes with giardiniera on top which was a nice surprise. Caesar salad with anchovy was great. I ordered the fettuccine and it was very rich and flavorful. We got a complimentary chocolate cake for our anniversary that was delicious. Ambiance is romantic. Service was flawless. Saranello’s is a solid option for any occasion.

BS
BrianS
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great food, service, and atmosphere. We will definitely be back!

JM
vipJohnM
Chicago
3 reviews
Dined 5 days ago
Overall4food4service4ambience4

The steak was ordered medium and came well done.
Could not find our waiter at end of the evening.

In general, food was very good and service also very good.

r
viprsand
Chicago
16 reviews
Dined 5 days ago
Overall3food4service3ambience4

The food was very good but the time it took to get it was very long, over 45 min. The service wasn't too great either. Highly recommend the pizza and beet salad.

PG
PaulaG
Chicago
2 reviews
Dined on July 26, 2021
Overall3food3service4ambience3

It was very loud, air conditioning was not working properly - waiter said they are dependent on the Westin hotel …. Was not very pleasant. Food was mediocre. We ordered stuffed mushrooms - they were the size of a quarter. Octopus salad was just ok. We also ordered crusted white fish - no taste of any crust. Just pan fried fish. Side was a Brussels sprouts - very tough and not tasty at all.

TB
TimB
Chicago
1 review
Dined on July 26, 2021
Overall5food5service5ambience4

The service was great and the food was delicious..

b
bluchip
Chicago
27 reviews
Dined on July 25, 2021
Overall3food3service4ambience4

Server was very attentive and professional, but food took very long to arrive and dirty plates were not cleared by busboys.

MS
MarilynS
Chicago
8 reviews
Dined on July 24, 2021
Overall2food3service4ambience1

Air conditioning was NOT working and it was in the 90s outside. Service was good but understaffed. Not enough staff. Food is good but overpriced and portions are small. Won’t be going back for awhile.

LB
LauraB
Dallas
1 review
Dined on July 24, 2021
Overall5food5service5ambience4

The restaurant was very warm. The server was very sweaty and I was fanning myself with the menu. The food was great, service was great!

N
Nora
Chicago
2 reviews
Dined on July 23, 2021
Overall5food5service5ambience5

Absolutely phenomenal restaurant with unbelievable food and excellent service. Highly recommend their chicken parmigiana and fettuccine Alfredo.

HH
HowardH
Miami
5 reviews
Dined on July 21, 2021
Overall5food5service5ambience5

Great thanks

GL
GLORIAK
Chicago
2 reviews
Dined on July 21, 2021
Overall5food5service5ambience5

I've been to Saranello's many times but it was the first time for my 2 friends. They too enjoyed the lunch, ambiance, service, etc. Will go again.

JR
JoelR
Chicago
1 review
Dined on July 20, 2021
Overall5food5service5ambience5

My granddaughter suggested Saranello's and we are happy she did. Food was great. I would not hesitate to go back again.

S
Sunshine
Chicago
1 review
Dined on July 19, 2021
Overall4food4service5ambience4

I loved the lunch special--3 courses for $17.95! The minestrone soup was great, the kale salad was fresh and huge! I loved the little creme brulee dessert too. Wait staff was excellent. I look forward to a return visit!

OT
OpenTable Diner
Chicago
4 reviews
Dined on July 18, 2021
Overall4food4service4ambience5

Love Saranellos, went back after a few month and noted favorite dishes gone off the menu, like burata caprese. Asked for some olives as appetizer with vine and were told “ there aren’t any”, odd, for Italian restaurants..appetizers on new menu are heavy - either all bread or deep fried..
Food was good, service too

MG
MarkG
Chicago
11 reviews
Dined on July 18, 2021
Overall5food5service4ambience5

Service with a smile though it was slow going. All our dinners were excellent!

O
vipOpensesam
Chicago
29 reviews
Dined on July 18, 2021
Overall5food5service5ambience5

Great brunch menu with good service and ambience
Will return again

T
vipTates
Chicago
16 reviews
Dined on July 17, 2021
Overall5food5service5ambience5

The food is so consistently good. Mussels last night were gorgeous and delish! Our server made our night with his sunny disposition, dedication to service and friendliness. Damon for the win. This is a great spot for a celebration or an intimate dinner. We will continue to keep this in our rotation.

OT
OpenTable Diner
Chicago
20 reviews
Dined on July 16, 2021
Overall4food5service3ambience4

Terrific food and decent atmosphere. Will definitely bec back.

J
vipJane
Chicago
64 reviews
Dined on July 15, 2021
Overall5food5service5ambience5

Very big and beautiful restaurant. The food and service are outstanding.
Many servers for our table during lunch. Awesome.

BK
BarbaraK
Chicago
2 reviews
Dined on July 12, 2021
Overall5food5service5ambience5

First time there since 2019 due to the pandemic.
The food was great and Damen took excellent care of us.

s
vipsherri
Chicago
90 reviews
Dined on July 12, 2021
Overall3food3service3ambience4

Our server did his best but was overworked

TS
vipTracyS
Chicago
6 reviews
Dined on July 11, 2021
Overall4food4service2ambience4

Our waiter was overworked and he practically ignored us.

OT
OpenTable Diner
San Francisco
1 review
Dined on July 11, 2021
Overall2food3service3ambience3

I was underwhelmed with the food. It was buffet, which was not quite set up on time. Took a long time to get coffee. Dishes on the buffet had cake stuck to them.

L
Larrymax
Chicago
10 reviews
Dined on July 10, 2021
Overall5food5service5ambience3

Great food and service!

E
vipEatingout
Chicago
50 reviews
Dined on July 9, 2021
Overall1food3service2ambience2

none of the staff wore masks. we sat for too long waiting for menus, bread, time to order, getting our food and in general......t2.5 hours for a table for two for a salad + meatballs and a GF pizza, no coffee. THEN MY OPENTABLE GIFT CARD WAS REFUSED BY THE RESTAURANT. I will not go there again.

t
viptraveler41
Chicago
54 reviews
Dined on July 8, 2021
Overall5food5service5ambience5

Wonderful meal. Rafael was a great server who helped make it special.

MF
MaureenF
Chicago
11 reviews
Dined on July 7, 2021
Overall5food5service5ambience5

Our server was fabulous. Dinner was delicious

r
viprameshr
Chicago
2 reviews
Dined on July 6, 2021
Overall5food5service5ambience5

Great and good

c
vipconcettah
Chicago
7 reviews
Dined on July 3, 2021
Overall3food3service3ambience5

I understand that the food service industry has taken a hit. And on that note. Service was slow. Our server has one month in waiting tables. Very nice person. Needs a little more shadowing with a season server. Bus boys need to know what a salad plate , coffee saucer, app plate is. Smiles wouldn’t hurt., I can say more but let’s just stop. Yes I’ll be back …

MS
MatthewS
Chicago
1 review
Dined on July 3, 2021
Overall5food5service5ambience5

Great delicious Italian specialties with wonderful service. Try and get Kyle as your waiter. Super warm, friendly, and attentive! 5 stars + dining experience! We plan to go back soon.

m
morryl
Chicago
3 reviews
Dined on July 3, 2021
Overall3food4service1ambience4

From the time we ordered until the food delivered it was approx an hour or more . Totally unacceptable

JZ
JudyZ
Chicago
1 review
Dined on July 2, 2021
Overall1food2service1ambience1

Disaster from the start. Had reservation for Birthday celebration (no acknowledgement despite obvious gifts, etc.). Zero Covid protocols despite the 3% Covid charge added to the bill. No masks on staff, no evidence of extra cleaning. Photocopied paper menu on table.
Terrible table in primary traffic aisle - requested the table next to us but were denied. That table was seated 5 minutes later. Awful service. Had to beg for more wine, dessert menus and to have someone clear the dirty dishes in front of us for half an hour.
Lemon chicken (recommended by the waiter) was very over salted. Chocolate pie (also recommended ) was terrible. Had to wait 15 minutes to get the change from the bill.
This was the worst LEYE experience we have had. We do not collect points, we did not split the bill. It was a simple transaction. We always tip 20%+. Disappointing.

CL
vipChocolateLover
Chicago
54 reviews
Dined on July 1, 2021
Overall5food5service5ambience5

Everyone in our group raved about the meal!
Everything was wonderful

OT
vipOpenTable Diner
Chicago
4 reviews
Dined on June 30, 2021
Overall5food5service1ambience5

We have been coming here for our get togethers for years unfortunately tonight we had a new server that was only there for 2 weeks and he wasn’t very attentive. We were very patient but I do think it should be known. Otherwise as usual the food was delicious

BA
vipBonAppetit
Orlando
35 reviews
Dined on June 30, 2021
Overall3food3service3ambience5

We were very disappointed with the service. It took forever to get drinks from the bar and we had to flag down people to get water. The chicken Parmesan was overcooked and rather dry. We think they were understaffed but it really impacted our evening. We will not be back.

M
vipMichelle
Chicago
30 reviews
Dined on June 30, 2021
Overall2food2service2ambience4

They were short staffed so right away things were slow. The waitress was actually pretty good but over worked. Food was very slow. Even beverages were very slow. I heard the burger was good so three of us ordered cheeseburgers. For $14, it was not very good. I ordered rare. It came medium. The other two were ordered medium and they were very well done, one was almost burnt. The crusted fish was good!

FAQs

You can order delivery directly from Saranello's using the Order Online button. Saranello's also offers delivery in partnership with Uber Eats. Saranello's also offers takeout which you can order by calling the restaurant at (847) 777-6878.

Saranello's is rated 4.3 stars by 4214 OpenTable diners.

Saranello's does offer gift cards which you can purchase here https://www.leye.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.