Santa Fe Mexican Grill & Bar - Newark
I went for Mother’s Day with my daughter and her boyfriend. Guacamole was not made fresh and they just put some round scoops from the kitchen into the mortar and pestle bowl and it wasn’t very good. Baja fish tacos or fried and dry. Our server was not friendly and seem like she didn’t want to be there. I come to Newark often but won’t be back.
I like the food and the service. But it was busy so I didn’t like where we were seated.
GOT THERE, SEATED, AND TOOK ABOUT 10 MINS BEFORE A WAITRESS CAME OVER TO TAKE ORDER. TOOK ANOTHER 15 MINS BEFORE DRINKS ARRIVED. WAS TOLD THAT THE KITCHEN WAS BACKED UP AND THAT IS WHY OUR APPETIZER (NACHOS) STILL WASN'T READY. AFTER 45 MORE MINS AND STILL NO APPETIZER, WE LEFT. ON WAY OUT, SPOKE TO WAITRESS WHO STILL BLAMED KITCHEN. LET HER KNOW THAT IT WAS UNACCEPTABLE TO BE SEATED FOR 1 HOUR PLUS AND NO APPETIZER SERVED. WE WILL NEVER GO BACK! ALSO NO MANAGER WAS VISIBLE ON SIGHT, YET ALONE COME TO OUR TABLE TO EXPRESS REGRET OVER THE DELAY IN GETTING OUR APPETIZER/ENTREE.
Waiter never came to our table. No one ever acknowledged us. Left after waiting 20 minutes.
After waiting for 35 minutes for a table, my friends and I were told there were still 3 parties to be seated ahead of us as well as reservations. There was no one else there waiting, and we could see three open tables. I went on OpenTable and saw a 6:45 reservation, so I booked it. Around 635, I went up to check in with the hostesses (still three open tables clean and set with silverware) and was told there were no tables available yet since they were not expecting another reservation. We waited another 10 minutes for a table and no one was seated in that time. We stared at the empty tables while being told there was nothing available to then finally be sat at 6:45 in one of those tables. Once we finally were sat the food and service was good as usual, but we were very turned off by how rude the hostesses were towards us.
Walked into Santa Fe, the noise level was absolutely crazy, but that is the bar side. We were seated in the restaurant side...much quieter. Our waitress was amazing, very attentive. The food was delicious. I ordered the chicken fajitas, OUTSTANDING! I can't wait to go back.
The food is not good that food is not Mexican at all I definitely didn’t like it.
Good value and nice Mexican menu selections
This was our first time here as we were over in Delaware shopping. Great atmosphere and very nice staff. Food was excellent and a good value.
We have been eating at Santa Fe since it first opened. Food is consistently good and the frozen margaritas are always a hit!
Absolute best margaritas in DE!! Don’t change a thing!! Also crab nachos are delicious! Get them every time. Just wish there was more consistency with the nachos. The location that was in Wilmington was pretty consistent with the crab, cheese, and sauce ratio.
Everything was really good - we all enjoyed our meals and service was great.
Thank you for the review! Glas you enjoyed your meal!
Our server was nice, very sweet. The food was ok, nothing that would have me rushing to be back again.
Good value. Food was slow coming, cool but tasty. Good for a young crowd.
Very noisy, so a bit hard to communicate. Chips and salsa excellent. Margarita seemed to have almost no alcohol. Order beer instead!
Very busy for a Tuesday night. The bar was REALLY backed up. Took 15 - 20 minutes to get a drink.
Stopped in after a Lacrosse tournament. Upon entering, I didnt think much but we were pleasantly surprised!! The service was outstanding and so was the food. The food took a bit long to come out but worth the wait for the quality and flavor of it. We all loved it. Would definitely go back if we are in the area.
Food and service were good. Would recommend.
We ate outdoors, which was very nice. The waiter was super attentive without being overbearing, and he was very informative when we asked questions about the menu.
The drinks are huge, delicious, and reasonably priced.
They also have a lot of vegan and vegetarian offerings.
Overall, great place, great food, I’d return any time 👍🏼
The noise level was through the roof. We could not carry on a conversation at our table. The poor waitress had to lean to take orders and follow up questions required the same. This detracted from the dining experience.
It was great! Amazing guacamole!
Long wait for drinks, had to reorder drinks 3 times because the bar kept running out of ingredients. Food order wrong for two ppl in party. Meals delivered to table with cold side dishes. Very disappointing for my first visit, will not return nor recommend.
Took 2 hours to get food
Try food was over cooked. The place was empty but it took a long time
First time here and overall really enjoyed it! The drinks were great and the food was even better. Can’t wait to go back!
I took my girlfriend for her birthday the wait staff was very helpful the environment was friendly and clean! Top Notch service and food I would go back to eat there any time for any occasion!
Service is good, staff is friendly, but food was somewhat tasteless.
Victoria was outstanding! Once she heard it was my birthday she served us a free dessert! Yummy
Miss the Union Street location. Somehow Newark did not seem quite as good.
Food was amazing! Fast and courteous service!
Great food and great drinks. Very good atmosphere for relaxing with friends.
The location was ok, food was mediocre, and service less than expected. We made a reservation on open table and we were seated beside the busy kitchen door even though more desirable tables were empty. My water glass went empty and numerous wait staff continued to walk by it without notice even though they were not busy.
Great food. Brought folks from Mexico there and they said it was authentic cuisine. Waiter was super friendly, super busy with everyone else, yet managed to attend to all of our needs. Huge portions.Fantastic place all around.
Best Mexican food in the mid-Atlantic region Not your typical Tex-Mex options but rather authentic Mexican cuisine.
They don't accept same day reservations, even though they have the option on open table
Fish tacos were pretty good.
Excellent food and service. We were all very pleased with our first visit. We will definitely return.
Good food but very very good service. College crowd mostly. Nice place to try.
Poor service, tried to call and make a reservation and wa sinformed that I couldn't make one by calling, only by using the online service. finally made a reservation for 6:45 online and wasn't seated until 7:30 Felt like I was being jerked around and that making a reservation should not be so difficult especially when it was pointless to make the reservation. Will definitely pick a different restaurant next time