Permanently Closed - Samurai Sushi Bar & Restaurant - Fairmont Banff Springs Hotel

4.4
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137 Reviews
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CAN$30 and under
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Japanese

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About

This restaurant is permanently closed. The Samurai has now permanently closed. Thank you for visiting!
Dining Style
Casual Dining
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Cuisines
Japanese, Sushi
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Hours of operation
Sun 6:00 pm–9:00 pm
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Phone number
(403) 762-2211
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Payment options
AMEX, Diners Club, Discover, JCB, MasterCard, Visa
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Dress code
Smart Casual
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Executive chef
Robert Ash
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Private party facilities
Treat your guests to a true taste of Japan at the Samurai Sushi Bar and Restaurant. Whether celebrating a special occasion or impressing clients, our fresh, top-notch sushi and sashimi are sure to impress.
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Private party contact
Jeffrey Carpenter: (877) 853-3612
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Neighborhood
Additional
Bar Dining, Beer, Counter Seating, Gluten-free Menu, Non-Smoking, Wine
What 137 People Are SayingWrite a review
Overall ratings and reviews
4.4based on recent ratings
4.3
food
4.7
service
3.9
ambience
4.0
value
Noise · Moderate
80% of people would recommend it to a friend
5
4
3
2
1
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RM
Austin
7 reviews
Dined on August 22, 2019
Overall 3food 3service 4ambience 1

The restaurant was too noisy and the wait staff was also very load.

S
Seattle
95 reviews
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

Wonderful service & delicious food

OT
Calgary
1 review
Dined on August 12, 2019
Overall 5food 5service 5ambience 5

Everything was incredible

L
Calgary
5 reviews
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

Very good sushis and sashimi, incredibly fresh. We were there at 6 and the service was flawless.

OT
Los Angeles
1 review
Dined on August 5, 2019
Overall 1food 1service 5ambience 3

Get your reservation soon for the worst sushi you’ll ever have
It’s closing soon

DJ
Calgary
1 review
Dined on July 20, 2019
Overall 4food 4service 5ambience 5

We come here every time we visit Banff! The food is always amazing. Yet the rolls did seem a little smaller than we had remembered them. The ambience is great, and the manager is very friendly and quite funny too 😄. We will be back!

OT
Calgary
12 reviews
Dined on July 8, 2019
Overall 5food 5service 5ambience 5

I have not experienced a restaurant like the Samurai Sushi Bar in many years. I will defiantly come back. The food is incredible and very authentic. Even the wine and beer list was great. If you want to experience a Japanese restaurant this is the place to go.

OT
Vancouver
4 reviews
Dined on July 7, 2019
Overall 5food 5service 5ambience 5

Always the best. We come back, over and over and we love this place and the staff. Mayumi, Ross and Janelle always go above and beyond! Fantastic place

T
Atlanta
31 reviews
Dined on June 27, 2019
Overall 4food 4service 5ambience 5

Environment was great and our host was very friendly. Good sushi option in the Fairmont. Only wish that their sushi roll combination list had more options than it does.

HC
Charlotte
1 review
Dined on June 24, 2019
Overall 5food 5service 5ambience 5

The food was AMAZING. So much flavor. They catered to my gluten allergy and went above and beyond. Our waiter was phenomenal,
And that is very hard to find. We were very pleased.

OT
Vancouver
4 reviews
Dined on May 31, 2019
Overall 5food 5service 5ambience 4

Best sushi east of Vancouver

A
Calgary
10 reviews
Dined on May 17, 2019
Overall 2food 1service 4ambience 1

The food quality at Samurai was underwhelming to say the least. The rolls were falling apart, the rice was too sticky, tempura tasted like it was cooked in old oil, and the teriyaki was simply a piece of chicken sliced up with cold teriyaki sauce on the side. We eat sushi at least 1-2x/month in Calgary and can identify superior quality sushi restaurants from the bottom dwellers and unfortunately, in my opinion, this restaurant deserves a rating in the latter category. Aside from food quality it’s worth noting that this restaurant requires a full renovation. It’s small, dated and the tables are sticky. It’s certainly not the Fairmont standard that we’ve become accustomed to over the years.

OT
1 review
Dined on April 27, 2019
Overall 5food 5service 5ambience 4

Wonderful anniversary dinner with my wife!

OT
Vancouver
4 reviews
Dined on April 12, 2019
Overall 5food 4service 5ambience 4

Always amazing . Best in The Bow Valley!

NH
1 review
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

Excellent food freshly prepared friendly service. Caters for fish and meat lovers

S
1 review
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

The sushi is pricey but amazingly good. Service is great. We loved it so much that we went twice.

KM
1 review
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

The service was great and the food was wonderful!!!

OT
Baltimore
1 review
Dined on March 15, 2019
Overall 2food 2service 4ambience 1

We were the ONLY ones in the restaurant on a Friday at 7:30. They sushi was just fair and it was overpriced for what it offered. Many other spots in town with a better atmosphere and pricing that it way better.

J
Calgary
1 review
Dined on March 8, 2019
Overall 4food 3service 3ambience 3

Food is cheap for a high price
Ordered a nigiri boat only to find out they put mostly rolls in it with little variety for over $100 they even added a cucumber roll 8 pieces out of 48.
It’s a little bit of a rip off

M
1 review
Dined on February 17, 2019
Overall 2food 2service 5ambience 3

Service was amazing! Over priced for the quantity of nigiri. The restaurant ran out of rice and salmon. I would recommend the hot pot, very good but you spend a lot of time worrying about cooking the food than enjoying a night out with the company you are with.

MF
1 review
Dined on January 20, 2019
Overall 3food 2service 5ambience 2

Tempura and Gyoza were amazing. Chop chop, kappa and avocado maki were terrible. My husband and I were unable to swallow them. Waitress took them off the bill which was appreciated but would not order rolls again. Extremely fishy and almost a sticky texture. The waitress said that it is a very expensive type of nori that tastes a bit fishy and that the chef said he tasted it and it tastes like it should....

GL
Toronto
7 reviews
Dined on December 31, 2018
Overall 3food 4service 3ambience 3

I had the udon which was so plain and lacking flavor. My husband had the sushi and the quality of fish was good. We eat sushi all the time- as there are limited options Banff there is not much to choose from. If you are really cravining sushi then it’s okay. But expensive for what you are getting too.

Samurai Sushi Bar & Restaurant - Fairmont Banff Springs Hotel - Permanently Closed
Responded on January 5, 2019

Thank you for taking the time to share your experience. I am sorry to hear of your disappointment. I have shared your feedback with our culinary team as they are always looking for ways to improve. I do hope you enjoyed the rest of your time in Banff. Warm regards, Jeffrey Carpenter Food and Beverage Manager

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OT
Vancouver
4 reviews
Dined on December 17, 2018
Overall 4food 5service 5ambience 4

Always the best sushi in the bow valley

OT
1 review
Dined on December 14, 2018
Overall 2food 4service 2ambience 1

The manager had his child there and they were noisy and loud
Was not the ambience we expected

OT
Calgary
3 reviews
Dined on October 6, 2018
Overall 5food 5service 5ambience 4

Excellent quality food. Nice presentation.

OT
Calgary
1 review
Dined on September 16, 2018
Overall 5food 5service 5ambience 5

Ross was out standing!!!!

J
Montreal
21 reviews
Dined on September 14, 2018
Overall 3food 3service 4ambience 3

Très bon service mais dispendieux pour des petits sushis pour un reps léger

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OT
Calgary
2 reviews
Dined on September 9, 2018
Overall 5food 5service 5ambience 4

Mari was great. Music was funny. I assume it’s a Fairmont thing. Food is great!

M
San Diego
50 reviews
Dined on September 8, 2018
Overall 4food 3service 4ambience 1

Would only recommend if they wanted sushi. No soft shell crab or fresh wTer eel

PR
1 review
Dined on September 8, 2018
Overall 5food 5service 5ambience 5

Loved the food and the service. Tasty food that was presented very well.

JW
Dallas
7 reviews
Dined on September 7, 2018
Overall 4food 4service 5ambience 4

Very good but some of the patrons were entirely too loud and Mgmt did not control

OT
Calgary
3 reviews
Dined on September 1, 2018
Overall 3food 3service 4ambience 1

The same as your local sushi place. Some good dishes but nothing spectacular. Gyoza dish was good and so was the beef tataki. Room is like a dungeon and decor and is really and super cheap and out dated. Don't expect to be impressed by the space. 100$ for two people to eat a light a meal.

OT
Tallahassee
1 review
Dined on August 27, 2018
Overall 5food 5service 5ambience 3

Awesome service awesome food

DJ
Calgary
2 reviews
Dined on August 23, 2018
Overall 5food 5service 5ambience 5

Come here every time I come to Banff! Always excellent

AN
1 review
Dined on August 17, 2018
Overall 5food 5service 5ambience 5

Perfect what more can you say, thanks for a wonderful evening

DN
1 review
Dined on August 10, 2018
Overall 5food 5service 5ambience 5

Always an outstanding experience. Like a portal into Japan!

w
Los Angeles
22 reviews
Dined on August 5, 2018
Overall 5food 5service 5ambience 5

Vacationing with family, and picky teenage eaters. Waitress was exceptional and chefs very accommodating!! Everyone from our vegans to die-hard sushi lovers were very happy with their food. The s

DC
Minneapolis
10 reviews
Dined on August 2, 2018
Overall 4food 4service 5ambience 4

The quality of the sushi was good. We were a bit disappointed in the selections available for nigiri sushi, but we are in the middle of the Canadian Rockies. Service was good. Walking around the historic hotel adds to the overall ambience.

NM
Frankfurt Area
1 review
Dined on July 23, 2018
Overall 5food 5service 5ambience 3

Best Sushi in Banff! Take the Boat! Best Quality! Morgen

S
1 review
Dined on July 19, 2018
Overall 3food 3service 2ambience 4

Diappointung. We waited for over half an hour to our sushi, probably because they were waiting for the boat dish to become available from another table. Some of the fish did not look fresh. Overall a less than average experience.