Permanently Closed - Salon by Sucre

4
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435 Reviews
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$30 and under
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Contemporary American

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About

This restaurant is permanently closed. Experience the caring, expert service you’ve come to love from Sucré New Orleans at our restaurant, Salon. Salon combines a world class wine list with a visually stunning and delectable menu. Join us for daily brunch, Afternoon Tea Service, or enjoy our daily happy hour with inspired cocktails on our balcony overlooking the French Quarter.

(Please make a note on your reservation if you require Afternoon tea service for your party as some of our freshly baked items do take some time to prepare.)
Dining Style
Casual Elegant
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Cuisines
Contemporary American, Afternoon Tea
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Hours of operation
Brunch & Afternoon Tea
Mon, Thu–Sun 10:00 am–3:00 pm
Happy Hour
Fri–Sun 4:00 pm–7:00 pm
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Phone number
(504) 267-7098
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Smart Casual
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Neighborhood
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Cross street
Between Royal & Chartres
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Parking details
Several lots are nearby, and metered street parking is always available.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Happy Hour, High Tea, Non-Smoking, Outdoor dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine
What 435 People Are SayingWrite a review
Overall ratings and reviews
4.0based on recent ratings
3.9
food
4.1
service
4.2
ambience
3.8
value
Noise · Quiet
69% of people would recommend it to a friend
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c
Los Angeles
2 reviews
Dined on July 8, 2019
Overall1food1service1ambience1

This restaurant is actually closed and we did not realize / nor was it posted.

S
Philadelphia
19 reviews
Dined on July 7, 2019
Overall1food1service1ambience1

Permanently closed!!! Yet accepting bookings.

OT
New Orleans
2 reviews
Dined on June 23, 2019
Overall2food1service2ambience1

This place permanently closed Monday without notice and never communicated they were closed. I tried several.times to call and confirm and could never get in touch with anyone.

OT
London
1 review
Dined on June 22, 2019
Overall1food1service1ambience1

The place is permanently closed. Don’t bother to go

KF
New Orleans
12 reviews
Dined on June 16, 2019
Overall5food5service5ambience5

So happy we were able to go before the closing today:( Had heard all Sucre businesses were closing but was hoping it wasn't true. Our Father's Day Brunch was delicious. We all had a Frittata, one with shrimp, one with pancetta and I had the one with mushrooms....we also had the pommel frites....again all delicious. The restaurant was pretty full, even downstairs was busy. Sad to see them go...

OT
Philadelphia
2 reviews
Dined on June 2, 2019
Overall2food5service1ambience5

I have had very positive experiences at Salon by Sucre in the past. However, our waiter this time was rude and passive aggressive. He cut us off mid sentence and truly ruined our experience.

c
Los Angeles
2 reviews
Dined on May 31, 2019
Overall5food5service5ambience5

This has to be the best restaurant I have been to in New Orleans since moving here. The staff is so friendly and the food is absolutely delicious. Everyone should go!

L
Chicago
6 reviews
Dined on May 18, 2019
Overall4food3service5ambience4

Understaffed, but still pretty good service. These folks work hard, and the food, coffee and tea were tasty and good. Mine was cold, otherwise everything was perfect. Gelato downstairs was pretty good as well.

m
Washington DC
8 reviews
Dined on May 12, 2019
Overall2food1service4ambience4

The service staff are kind and attentive, but the food was very poor. I went on Mother's Day and ordered the French toast special, and it was so burnt it was basically inedible.

HV
Atlanta
7 reviews
Dined on May 11, 2019
Overall5food5service5ambience5

Such a cute place with great food, service and fun cocktails

MP
New Orleans
3 reviews
Dined on April 28, 2019
Overall5food5service5ambience3

Everything was lovely, the food, the presentation... but the service was outstanding. Never felt rushed, our bottomless mimosa glasses were never empty. A’Nara was patient with late members of our party, and explained menu questions perfectly. We will be back there soon.

K
New Orleans
16 reviews
Dined on April 26, 2019
Overall1food1service1ambience1

Had a confirmed reservation on Open Table (which was confirmed at time of booking and then again the day before the reservation) and when we arrived there was sign saying Private Party. When I showed the bartender my confirmed reservation on my phone, he simply said too bad, nothing he could do but offer us a free drink to go! Terrible way to run business but a great way to run our business elsewhere. Hard to find dinner in the Quarter on the Friday night of Jazz Fest without a reservation so they really left us stranded. So long Salon, will never trust you again!

Salon by Sucre - Permanently Closed
Responded on May 16, 2019

Hi there, we sincerely apologize this occurred. If you would message us an address, we would be glad to send a gift card in hopes you'll give us a second chance. Thank you.

Report
DD
Austin
1 review
Dined on April 26, 2019
Overall1food1service1ambience1

Our dinner reservation was not upheld by this restaurant due to a private event that evening. We were offered a free drink before being sent on our way to find an alternative place to eat.

Salon by Sucre - Permanently Closed
Responded on May 16, 2019

Hi there, we sincerely apologize this occurred. If you would message us an address, we would be glad to send a gift card in hopes you'll give us a second chance. Thank you.

Report
G
New Orleans
4 reviews
Dined on April 21, 2019
Overall3food4service4ambience5

I have gone to Sucre many times before events in the Quarter. I likely will not again. It was Easter Sunday, we had 6 in our party. Some of us were drinking and eating and some of us were on a budget. They would not split the check by seat. They offered to split the check evenly. I have worked service industry for 18 years, it is not difficult to split checks by seat. In fact, I believe they have done it there before. The real kicker was that there was an automatic gratuity of 22% added to the check. Autograt on parties of 6 is standard, but typically 18 to 20%. The service was okay...but 22% was presumptuous.

OT
Austin
2 reviews
Dined on April 20, 2019
Overall4food3service4ambience4

Mac and cheese was delicious! Waitress was great along with the hostess. Dessert left something to be desired - avoid the tiramisu eclair.

J
Dallas
17 reviews
Dined on April 14, 2019
Overall3food3service4ambience3

The steak and eggs were good. The chicken and waffles were just this-side of terrible . The space is airy and nice but it needed a good cleaning . The wait staff was competent and friendly but the greeter seemed abrupt and distracted. There are many better options for brunch close by.

OT
1 review
Dined on April 13, 2019
Overall5food5service5ambience5

Great food and quick service.

SR
Las Vegas
1 review
Dined on April 5, 2019
Overall2food1service2ambience1

The food was not freshly cooked, and one meal had to be sent back to the kitchen. Staff looked stressed, and overall we felt sorry for them. I would not return, or recommend to a friend.

OT
Dallas
3 reviews
Dined on April 4, 2019
Overall5food5service5ambience4

Spring tea was so great! The treats were incredible!

OT
New Orleans
1 review
Dined on March 31, 2019
Overall2food2service5ambience5

We were so excited to try this restaurant because the pictures on line made the food look amazing! The food looks better than it tastes that is for sure! We ordered the crab mac and cheese which was very fishy tasting. We also ordered chicken and waffles the chicken was good, but the waffles were dry and tasted like they had been cooked earlier in the day. The hamburger was really the best savory thing we had. We also ordered tea service which i feel is very over priced for what you get. I would go back for macaroons,they were delicious, but will not dine at the Salon again. There are way to many other places that have food that look as beautiful as it tastes. I was very disappointed, I had such high hopes for this cute little place.

A
Miami
1 review
Dined on March 24, 2019
Overall5food5service5ambience5

Perfect for brunch!! The vibe of this place is great, food is delicious, and service is fantastic. Come for Sunday brunch!

TS
1 review
Dined on March 21, 2019
Overall3food1service2ambience4

We went for High Tea around noon on a Thursday.
The setting is nothing like it appears online. I do not know why they offer a High Tea.
Aesthetically the presentation was beautiful but the taste was terrible. All of the bites was presented beautifully but Oh, the awful taste! The table dining next to us was eating lunch & said it looked better than it tasted.
The service was awful. There was a lipstick stain on the glass & the waiter scoffed when we asked for a new glass.
I would not recommend this restaurant to anyone going to New Orleans, for Lunch, Brunch, High Tea, Dinner, none of it. Spend your money somewhere else.
I want my money back.

OT
Dallas
2 reviews
Dined on March 17, 2019
Overall5food5service5ambience5

Our server Caroline was awesome. She was fun and attentive. This made my birthday one to remember! The food matched her service.

OT
Cincinnati
3 reviews
Dined on March 17, 2019
Overall5food5service5ambience5

We are from out of town and love trying new places . Loved everything about this place . Service and employees were friendly and helpful!

S
New York Area
9 reviews
Dined on March 16, 2019
Overall5food5service5ambience5

Wow. What can I say? Amazing pastries. Amazing brunch! Try the bread pudding tart!!!!

OT
1 review
Dined on March 9, 2019
Overall5food5service5ambience5

The experience was great. We went for a bridal brunch and the whole team welcomed us and made the day special. Thankful for the service and experience here at Sucré!

OT
Washington DC
1 review
Dined on March 9, 2019
Overall4food4service5ambience3

Our server was terrific and we got a free delicious cupcake for my boyfriend’s birthday! The cocktails were only about average in terms of taste/quality and presentation

MM
New Orleans
16 reviews
Dined on March 3, 2019
Overall5food5service5ambience5

The Mardi Gras is a wonderful treat. It’s becoming a tradition for me and my friends now. We love it!!

V
Las Vegas
17 reviews
Dined on March 3, 2019
Overall3food3service2ambience3

We visit Salon Two years ago, was awesome but this second time was worst.
inefficient service, regular but expensive food for the portions, orange juice was not natural, waffle was cold, table was not set, as no one was waiting for us and were surprised by our arrival. A lot of staff but lack of organization.

OT
Nashville
1 review
Dined on March 3, 2019
Overall5food3service5ambience5

My niece celebrated her 11th birthday, and this our 3rd annual year spending it with Salon by Sucre. The service is always exceptional and the staff made certain she felt special, from the moment we walked into the restaurant.

B
Minneapolis
22 reviews
Dined on February 24, 2019
Overall5food5service5ambience5

Try the tea service menu for a wonderful 3 course sampling - which ended with some of their decadent desserts, candies and macarons. Setting was beautiful and airy, with great service and delicious breakfast options. Nice balcony for outside dining too.

LD
New Orleans
12 reviews
Dined on February 23, 2019
Overall3food2service3ambience3

Carnival Tea was not as fabulous and I hoped it would be. The sweet offerings did live up to Sucre standards but all of the savory offerings lacked flavor. The shrimp and crawfish were bland, certainly by New Orleans standards. The atmosphere is very loud, which is certainly not expected for an afternoon tea experience. I do not plan to return.

KE
New Orleans
45 reviews
Dined on February 17, 2019
Overall4food4service5ambience5

I was bit disappointed to find that you have to request the tea menu in advance with a reservation now. Our server was attentive though the kitchen was less so. However, our server did her very best and took excellent care of us. It was a bit louder than usual as people from the dessert area downstairs were allowed seats upstairs despite the need for reservations. Not the same quality on my last two visits as prior visits. I’ve been a huge fan, but it seems to be going “trendy tourist” now. I think weekends are a bit more crowded than I prefer.

HG
Tallahassee
7 reviews
Dined on February 17, 2019
Overall5food5service5ambience5

Great food, great service, and great ambience. Would definitely eat there again!

W
San Francisco
5 reviews
Dined on February 17, 2019
Overall4food4service5ambience5

My best friend and I wanted an amazing final Brunch of our trip and that is exactly what we received. We arrived at 9:45 for our 10am reservation. (Note: the store downstairs opens earlier but the restaurant doesn’t seat anyone prior to 10am). We asked for and received a table on the balcony. It was a gorgeous morning with lots of fun people to watch. Our server was funny and entertaining and I loved him! But let’s talk about the food!

Croque Benedict - I lusted after this dish from afar when I saw a photo of it online. It was absolutely delicious. I personally wished there was a bit more sauce for the biscuit. But I would definitely purchase this again.

Steak and Eggs - We would not order this again. The steak was really grisly. The egg was heavily peppered. There re other things that we would rather try instead.

Salon Grits - Definitely would order again. We had the Wild Mushroom topping and personally needed to add just a bit of salt, but overall we were really pleased.

Oh yes, my friends, we save room for dessert. We ordered the Brown Butter Bread Pudding. It was heated and served warm. Just the perfect amount of sweetness and so satisfying.

We will definitely return on our next trip!

K
1 review
Dined on February 16, 2019
Overall5food5service5ambience5

Absolutely incredible, we were seated and tended to quickly. The food was top notch along with the service.

MW
1 review
Dined on February 10, 2019
Overall5food5service5ambience2

Went for Afternoon Tea on a Sunday! Wish we would have known there was a party that day! It was extremely loud. The food and our waitress were fantastic! Downstairs is like a bakery where they sell pastries. The line was long and unorganized and the people working downstairs were extremely rude. I would return but make sure that on the day I want to relax with afternoon tea that there is not a party going on.

OT
Mississippi
3 reviews
Dined on February 3, 2019
Overall5food5service3ambience5

Service was a bit slow but it was worth the wait.

GW
New Orleans
22 reviews
Dined on January 26, 2019
Overall5food5service5ambience5

There is absolutely no reason that you cannot go to sucre twice in one day😉

MP
Adelaide / SA
10 reviews
Dined on January 26, 2019
Overall2food5service4ambience4

My sister, mom, and I went to Salon by Sucre for the first time this past weekend for the Carnival tea and I can't say any of us were very impressed. I had trouble getting in touch by phone the week before and once we got there, it just didn't seem like they had their act together for a tea. I understand this might be a new thing for them to do, but it seems that there are some kinks they need to work out.

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