Sails at The Ritz-Carlton, St. Thomas

Le recensioni di Sails at The Ritz-Carlton, St. Thomas delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. D

   David

   Indiana1 recensione

   5.0

   Visitato 2 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The service was superior and ambiance amazing! We made a reservation on line and got in immediately.
   

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2. K

   Kristin

   Raleigh2 recensioni

   5.0

   Visitato il giorno 17 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Lovely lunch at sails overlooking the water with a great drink, fresh salad and wonderful service
   

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3. OT

   Utente OpenTable

   Jacksonville4 recensioni

   5.0

   Visitato il giorno 12 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Excelente! Un lugar estupendo y un excelente servicio
   

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4. C

   Chuck VIP

   New York8 recensioni

   5.0

   Visitato il giorno 10 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Beautiful view of St. John’s off the beach at the Ritz. Food was very tasty and a very friendly staff!
   

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5. S

   Stacey

   Dakota Sud1 recensione

   3.0

   Visitato il giorno 6 aprile 2025

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 4
   4. Atmosfera 5

   Fish was overcooked and dry. Veggies were undercooked and basically raw. Disappointing since otherwise we’d loved our stay here
   

   Sails at The Ritz-Carlton, St. ThomasRisposta inviata il giorno 10 aprile 2025

   Dear Stacey, Thank you for taking the time to share your feedback. We're truly sorry to hear that your dining experience did not meet expectations, especially given how much you enjoyed the rest of your stay. Your comments regarding the preparation of the fish and vegetables have been shared with our culinary team for immediate review and improvement. We appreciate your honesty and hope to have the opportunity to provide you with a much better dining experience in the future. Best Regards, The Sails Team
   

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6. A

   Amanda VIP

   Cincinnati9 recensioni

   5.0

   Visitato il giorno 2 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Really incredible service, loved the live music and delicious, beautifully presented food!
   

   Sails at The Ritz-Carlton, St. ThomasRisposta inviata il giorno 10 aprile 2025

   Dear Amanda, Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the live music, delicious food, and exceptional service. A special thank you for recognizing Martha and Tamika—they’ll be so happy to know they made your evening memorable. We truly appreciate your kind words and look forward to welcoming you back for another special experience! Best Regards, The Sails Team
   

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7. OT

   Utente OpenTable

   Philadelphia2 recensioni

   1.0

   Visitato il giorno 26 marzo 2025

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 3
   4. Atmosfera 2

   Got order wrong, would not fix it. Out of kids beverage, waitress offered alternative but charged extra (should have been included with price of kids meal). Only reason not a full zero is hostess was very helpful.
   

   Sails at The Ritz-Carlton, St. ThomasRisposta inviata il giorno 27 marzo 2025

   Dear Anonymous, Thank you for taking the time to share your experience. We're truly sorry to hear about the issues with your order and the handling of the kids' meal beverage. This is not the level of service we strive to provide, and we apologize for the inconvenience and frustration it caused. We appreciate you recognizing our hostess for being helpful, and we'll be sure to share your kind words with her. Your feedback is important, and we’ll address these concerns with our team to ensure a better experience in the future. Best Regards, The Sails Team
   

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8. OT

   Utente OpenTable VIP

   New York3 recensioni

   5.0

   Visitato il giorno 19 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Alex was a great server, beautiful views and great food
   

   Sails at The Ritz-Carlton, St. ThomasRisposta inviata il giorno 27 marzo 2025

   Dear Anonymous, Thank you for your kind feedback! We're so glad you enjoyed the beautiful views, delicious food, and attentive service from Alex. We’ll be sure to pass along your compliments to him. We look forward to welcoming you back soon! Best Regards, The Sails Team
   

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9. A

   Alfredo VIP

   Greater Boston41 recensioni

   4.0

   Visitato il giorno 9 marzo 2025

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   Al lado de la Playa , ambiente relax , buenos cocktails , excelente para unos tacos y unos Cocktails
   

   Sails at The Ritz-Carlton, St. ThomasRisposta inviata il giorno 13 marzo 2025

   Alfredo, ¡Gracias por su comentario! Nos alegra saber que disfrutó del ambiente relajado, los cócteles y nuestros deliciosos tacos. Esperamos darle la bienvenida nuevamente para que disfrute de otra excelente experiencia junto a la playa. ¡Hasta pronto! Sails
   

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10. J

    Jamieson

    Greensboro5 recensioni

    4.0

    Visitato il giorno 9 marzo 2025

    1. Complessivo 4
    2. Cibo 4
    3. Servizio 4
    4. Atmosfera 5

    Really cool spot and great food! Value is definitely the only issue but it is the Ritz. $20 cheesecake is brutal though! Would come again
    

    Sails at The Ritz-Carlton, St. ThomasRisposta inviata il giorno 13 marzo 2025

    Dear Jamieson, Thank you for your feedback! We're delighted to hear that you enjoyed our atmosphere and food. We understand that value is an important factor, and we strive to provide a memorable dining experience that reflects the quality and service we uphold. We truly appreciate your support and would love to welcome you back again soon! Best Regards, The Sails Team
    

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