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Drab food, little flavor in shrim and grits
Menu was not same as open table. It was the hotels room service menu. Went there for sweet corn chowder and a salad, both items not available. Manager and server did their best and turned out to be ok.
It was the perfect place for a large group with children. Glad we came! staff all pleasant and helpful.
Beautiful decor. Quiet and quick service.
Cast as a dining experience, but just a hotel lobby BLD. Convenient and attentive staff, but far from dining out experience.
Very good fish tacos.
great food and friendly staff! Plenty of parking! Easy to access.
I am a local and was very impressed with the quality of food and service at Saffire Restaurant.
Wonderful thanksgiving dinner
This is open tables fault. Safire is part of Marriott and that needs to be clarified.
Hostes / server not good. We h@d a drink and went elsewhere.
Thanksgiving dinner and a limited menu option if you didn’t want turkey. Husband had the turkey dinner and enjoyed it, although no gravy was offered. Had to ask.
I am gluten free. Very few options but very courteous to me. Hamburger without the bun was fine until I found the hair in the burger! Of course they comped my burger, but I was so disappointed. Chocolate torte was very good, but the luster of the holiday was gone.
Food was excellent! The only concern was the amount of time it took to get our food and pay for it. The waitress also never checked on us to refill drinks or anything. She was nice but overwhelmed that night, I think. I would try this restaurant again.
We were the only ones in the restaurant
I was very pleased with the birthday dinner that I had with 6 of my greatest friends. I initially found out about the restaurant during Charleston Restaurant Week. The dishes were all prepared to perfection and the drinks were amazing. I will definitely be back.
Food good. Slow service. Loud noise from bar which is open to restaurant.
Excellent restaurant for a hotel! Wide selection on the menu, great prices.
food was excellent. very well seasoned. Staff was friendly and personable.
It was one of the only restaurants open for 6 people when we looked. Now I know why. It's not a bad place and the food was fine, just not a destination if you're looking for an experience.
It was horrible. When we walked in we had to wait about 15 mins for a host to show up. We had reservations made for 11. It wasn’t even that busy. Then we were given menus and were told there was a buffet. Most of us wanted the breakfast buffet but some wanted to order off the menu. Well the waiter never came back to take our order. So we all ate the buffet. We also had two young kids. We were given crayon packs but no paper for them to color on. Then I asked for drinks for the kids right away and it took over 20 mins to get them. Will never do that again!
We sat for 10 minutes after being seated and weren’t acknowledged once. After trying to fly down a waitress/waiter we ended up leaving due to lack of service. Not a great time.
Seated right away. There were only 2 tables present upon arrival. Service was quite slow despite the lack of other tables present. Server was friendly. Ordered the corn chowder with crab which I was not impressed with. Minimal crab even with the upcharge, very heavy on the onions, felt like I was eating a can of creamed corn versus corn chowder. Main courses were the chicken peach and fig and chèvre flatbread. Chicken was delicious and prepared well. The flatbread was not desirable at all, Dry and bland.
Overall I wouldn’t recommend this restaurant.
The worst Open Table restaurant I have been to. The service was slow, the food was very poor with some dishes appearing to be frozen and heated up rather than prepared for us. The ambiance in this Hotel restaurant was zero! Suggest you take this off your site as I’m sure others will be very disappointed.
Family came here for restaurant week and my dad's birthday our server was I think Abby, she was very sweet and did a good job. The ambience was nice for a hotel restaurant. We had a half booth half table and it was very comfy. Great options for dinner! I had a pecan glazed chicken with peaches and asparagus. All of it was Deeeeeelliiicciouuussss. I also had tomato soup which was thick and yummy with a little balsamic. And the ceasar salad was light and well tossed. Not doused. My dad had a yummy mushroom ravioli. For dessert we split the chocolate torte. Tastes like rich fudge. Creme brulee was tasty but I wanted a little more vanilla. I still ate it all. Mmmmm. And the ricotta cheesecake with a very very good crumb cake crust. To die for.
Great service from server and hostess. Very quiet when we went. And fair priced for this kind of restaurant! I worked in one similar. I'll go again for sure :)
Sadly Underwhelming. Despite the pleasant friendly personality of our waiter, service was painfully slow with 20+ minute wait between courses. Food was just fair, at best- none of my 5 companions felt delighted by either the menu or the food itself. Bartender was annoyed by simple requests. Overall, for a Marriott, I was really disappointed.
Impression: Lacked both Southern Hospitality and Quality
Recommendation: Go Elsewhere.
We were visiting from out of town and looking for a nearby restaurant and found Saffire. At the time we didn't know it was a restaurant inside the Marriott hotel. Upon arrival, parking was easy. The restaurant is nicely appointed and quiet and pleasant. Our server, Brian, was pleasant and attentive. Our group ordered a wide range of items and all were really good. Great drink variety at the bar and bar service was quick. Prices were typical for a hotel restaurant; not a bargain but not over the top. Overall a great experience.
The food and service were both fantastic. Definitely a restaurant I'd visit again.
My omelet was good but the so-called breakfast hash my husband had was terrible. Service was quite slow--when we asked about our food, our waitress responded that several meals were ahead of ours, instead of saying I will go check and see if I can expedite, or something equally polite and helpful. So we would not recommend this restaurant. The description should also mention that it is a hotel restaurant.
Food was just ok
Located in the Marriott Charleston, it is so convenient for guests at the hotel. The food was excellent and prices reasonable. My husband had the shrimp and grits, which he had at numerous other restaurants. He said this was the best of any.
Menu didn't match open tables shame on you
I was in town for a race, this restaurant is located in a hotel close to mine, it was getting late, I could walk to it , so I went. The buffet was obviously geared towards the runners in town with pasta. Zero proteins. I didn't realize that until after we ordered. Nothing of note or impressive. Service was lacking, my water was never refilled, I had to take my boyfriends as our waiter never fulfilled my request to fill up my empty glass when he came by. The hotel and roof top bar are amazing but this is a one and done visit for me. It's worth the $7 Uber ride to downtown if you are staying in the hotel attached to this place.
Our server Russel was very nice, professional, and helpful. The food was higher-end quality hotel restaurant food. No complaints. Sandwiches were good, and the flat bread pizzas were outstanding.
Came here when visiting Charleston, South Carolina on Christmas day. They had a prefix dinner menu which was a bit too much food. They had a smaller bar menu that they allowed us to order from which was great. Our waitress/bartender was super nice.
Being in the area on a vacation, the idea of reservations was great and we were received with friendliness and treated great. The food was awesome and the atmosphere was very relaxing.
My family and I ate here for Mother's Day, we had a group of 5 adults, 2 children and a baby. We were charged an automatic 20% gratuity, which okay we could live with that. However, we were also charged a 20% "service fee" on top of that! My son's salad was forgotten during the meal, as well as my daughter's drink. I am no cheapskate and I always tip well for good service, but they definitely did not earn that much gratuity along with a service fee.
Food was decent, nothing spectacular, and service was lacking.
Very very attentive service and a stop by the manager. For 4 of us, the flatbread was a hit, perfectly cooked pork tenderloin and great gnocchi. The portions were good size and we all left full. The misses in our minds were the bruschetta and the potato skins. Bruschetta with Tapenade, Reggiano was ok and the potato of potato skins was still frozen in the middle.
As a Charleston local, this restaurant was very disappointing. All of the food was just okay. Nothing special or memorable. I had blackened shrimp on my salad and my mouth was on fire. There are so many amazing restaurants in Charleston. This is not one of them.
My friends and I stopped here for a quick dinner prior to beginning my bachelorette festivities. The food was absolutely fabulous, but the service was a little slow. We arrived about an hour before closing, so there was only one employee there who served as host and waiter (there were other parties that arrived right before ours, and t here were more arriving while we ate and after we finished eating). He was as pleasant as he could be given the circumstances. We felt pretty bad for the guy. Overall, I'd visit this place again, I'd just be sure to arrive way before closing.
The food was good but overpriced. Service was less then average, wait staff more concerned about the bigger tables (louder tables). Will not be going back.