Atmosphere and Food was wonderful. Our server, Heather, was amazing and went above and beyond to make it a fun experience for our kids! Smores, cotton candy, steaks..bull riding..what more do you need!
We made a reservation for 20 for 7pm...and showed up 5 minutes till. Our tables were not set up and we stood around for 20 minutes waiting for a couple to leave that had been seated in the area the crew specified was ours. I asked one of the workers what the plan was because the couple was not leaving and they had no concrete plan I asked him to speak to his manager and finally our area was set up differntly. The manger didnt apologize for the wait or say a word. we then waited an additional 20 minutes to be asked for drinks and only after a member of my party went up and requested somebody to come over and take our orders. Our waitress was nice however having to wait over 40 minutes to simply order a drink is not OK...
Best ribeye ever !!!
They lack experience in the service area. There was no host to seat us when we arrived. The wait staff was nice but service again was slow and could not get our order correct. Food is decent.
Place was nice but service needs some help our waitress needs some customer service training ..only thing I would recommend that we we're missing
Great customer service!
Keep up the wonderful job!
The waitress Elizabeth was one of the worst servers we have had in awhile. We were celebrating two birthdays, she couldn’t even say happy birthday or even put a smile on her face. She did not know the drink selection well, and messed up the drink order. The food was the best part of it but it is a little overpriced, and was not able to get what we want to because it was on a limited menu.
I'm above and beyond disappointed in this restaurant. My husband and I had our first date night in almost a year and I have been wanting to eat here for a long time. We were seated in a far back corner and never waited on. We sat for 20 minutes without even a glance. We decided to leave and I let the hostess know how disappointed we were and her response was they had bigger parties to attend to that night. Will never go back.