Atmosphere and Food was wonderful. Our server, Heather, was amazing and went above and beyond to make it a fun experience for our kids! Smores, cotton candy, steaks..bull riding..what more do you need!
We made a reservation for 20 for 7pm...and showed up 5 minutes till. Our tables were not set up and we stood around for 20 minutes waiting for a couple to leave that had been seated in the area the crew specified was ours. I asked one of the workers what the plan was because the couple was not leaving and they had no concrete plan I asked him to speak to his manager and finally our area was set up differntly. The manger didnt apologize for the wait or say a word. we then waited an additional 20 minutes to be asked for drinks and only after a member of my party went up and requested somebody to come over and take our orders. Our waitress was nice however having to wait over 40 minutes to simply order a drink is not OK...
Best ribeye ever !!!
They lack experience in the service area. There was no host to seat us when we arrived. The wait staff was nice but service again was slow and could not get our order correct. Food is decent.
Place was nice but service needs some help our waitress needs some customer service training ..only thing I would recommend that we we're missing
Great customer service!
Keep up the wonderful job!
The waitress Elizabeth was one of the worst servers we have had in awhile. We were celebrating two birthdays, she couldn’t even say happy birthday or even put a smile on her face. She did not know the drink selection well, and messed up the drink order. The food was the best part of it but it is a little overpriced, and was not able to get what we want to because it was on a limited menu.
I'm above and beyond disappointed in this restaurant. My husband and I had our first date night in almost a year and I have been wanting to eat here for a long time. We were seated in a far back corner and never waited on. We sat for 20 minutes without even a glance. We decided to leave and I let the hostess know how disappointed we were and her response was they had bigger parties to attend to that night. Will never go back.
We were very impressed with the service for such a busy night. The football game had ended, the afternoon concert had ended and everyone working was pleasant , from the hostess to the waitress we had. We had reservations and were seated on time even though there was a wait for tables. We were there for the evening concert. Glad we made reservations.
Ordered a "not so old fashioned" drink, first one was half full and mostly water. Second was good. Salmon was raw in the middle and roasted vegetables were overdone, dry and over seasoned. Noise level was so loud conversation of any kind was impossible and my ears were ringing by the time we left....oh and all the stalls but one it the ladies restroom were out of t.p. .
Our friends were reluctant to be seated outside, but were happy for the quietness of the outdoors after the restaurant really got busy. The server was attentive and helpful without being annoying. GOOD JOB! The food was well prepared, good portion size and FRESH!
This was a fun, festive place to eat. It wasn't quite what we expected.
We drove over from San Diego to attend a performance at the Gila River Arena. I booked it online after seeing that it was a "Chop House".
We kind of expected a upper end steak house but it turned out to be a loud, open room with rows of tables.
The service was excellent, the food was very good and it was fun to watch the drunk guys (and girls) try to ride the mechanical bull.
No complaints, this would be great for pre or post football, or any other event. It was fun, but wasn't the quiet dinner we were kind of expecting so the four people in our group could talk and catch up.
The restaurant has a fun atmosphere and is in a great location. The food was good. The service was not good. Our waitress disappeared several times which left us waiting for drinks, water and our check for entirely too long. The experience this time was disappointing. Not sure if we will go back.