Overall, a tasty, and very nicely presented meal. Portions are small, but we weren't expecting large amounts, so that's fine.
There was a recurring theme of 'miscommunication' between the wait staff and the kitchen. We asked that none of our orders come with mayo in them. The first item did, so they replaced it. We asked them to make sure the next ones didn't...they also did, they replaced them again. They offered a free drink on the house which was appreciated. We just don't like wasting food, so giving it back made us a bit uncomfortable. Either way. Trendy, well presented, tasty...but the wait staff/communication-with-kitchen is a little on the weak side.
Give them a try.
Food and service not quite what it used to be, something has changed. Certain foods not the same. Now lacks the "wow" factor that made this place great.
Our reservation was for 9:30 and we were not seated until well after 10pm. Our waiter was very nice and was doing his best, however he was clearly overwhelmed as he was the only server working on a busy Thursday night. Drinks took an excessively long time to make to our table. I think our poor server was also manning the bar and trying to train a new staff member at the same time. He definitely needed more help/staff.
The food, on the other hand - was fantastic. Every dish that we ordered was wonderful and came out very quickly.
I have been to Ryu 2 times and every time I enjoyed being there. Good food and good service. I love the caramelized fries and the tuna carpaccio! Plus they adapted my orders to gluten-free :)
So we got there, waiter was ok, took our drink order (all came at different times) then the food, it all came out in a timely mater... Then once we had finished eating, nothing, never came back to ask if we wanted other drinks ( they were long finished by the end of the food) coffee or desert, we had to run after him to get the bill and then he was in a hurry to get paid... Witch was disappointing, if you pay that much for a nice dinner, nice service is expected...
We love coming here, that's why it was a no brainer to do my birthday here
the only down fall is, we purposely didn't bring our own cake, because we wanted the fried ice cream ... and when it was time, they told us the kitchen was closed, as it was too late... but overall the experience was good. Our server was great, he gave us some of his favorite rolls to try..
Ask for Ricky! he is always great pleasure to be served by! try the Club, the Tsunami & the spicy tuna on rice cakes ...
Terrible dining experience. 8:16 got our bottle of sake and edamame..9:25, none of the other appetizers nor sushi platters had shown up, no follow up and consistent "be right back"... I asked for my bill, and left... Heard good things of this place, but this is inexcusable... Was offered the bottle and edamame on the house, not a consolation prize buddy... Sorry...
I've been to this resto several times over the last 3 years. Unfortunately, the quality of the food has gone down significantly recently. I really hope they get this figured out as it was one of my favourite sushi shops in Montreal.
our 4th or 5th time
we have been there alone & a couple of the times with others
food & service are always great
my only complaint is the $12 valet charge.....makes for an expensive evening!!!!
Excellent dinner. Delicious food!