Ruth's Chris Steak House - Westchester

Commentaires sur le restaurant Ruth's Chris Steak House - Westchester de personnes qui y ont mangé. Selon des cotes récentes.

1. J

   Jermaine VIP

   Dallas145 commentaires

   1.0

   Y est allé il y a 3 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   There were many issues with this visit that makes it one of less positive visits I have ever had to this restaurant. First, service was slow but that was the least of it. The Ahi appetizer took about 15 minutes to show up and my VERY over cooked filet showed up 2-3 minutes after. The gentlemen said he tried to hold it (which is prob why it was overcooked). My side dish NEVER arrived until I asked the other bartender for it. He then quickly ran it in and it showed up about 5 minutes later. In between my server was nice but was absent and I was the first person in the restaurant so she was not busy. Finally, a young man in a shirt and black cap who appeared to be talking to a manager (possibly interviewing) came up to me and said "dont eat here"! I said really, as I was already eating. He said ya "dont eat here" and he walked away. I later told my server as it was very odd someone would say that to a customer. I saw her talk to a manger and he never came over THE ENTIRE MEAL. Poor service, slow service and odd situations highlighted the very poor experience.
   

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2. D

   David

   New York City8 commentaires

   2.0

   Y est allé le 3 mai 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 2
   4. Ambiance 5

   Service was not great. Drinks came after the appetizers, salad was overdressed, side of mashed potatoes were not very hot, and the runner brought the wrong sides at first. And the porterhouse for 2 was slightly overcooked. I remember when the steaks were served, there was a presentation. This time around the steak was thrown on the table, and the server and runner were questioning the side dishes. Probably won’t go back again.
   

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3. J

   Joe

   New York City1 commentaire

   5.0

   Y est allé le 2 mai 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Don our waiter 20/10. Detailed and exceptional.
   

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4. D

   Disappointed

   San Francisco3 commentaires

   5.0

   Y est allé le 22 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 1
   4. Ambiance 4

   The waiter was very unfriendly - I have had him before and it seems to be the norm
   

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5. C

   Colin J

   Chicago 3 commentaires

   5.0

   Y est allé le 21 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Can never go wrong with Ruth Chris….this worked perfect for our group who were staying around Elmsford and Tarrytown. Excellent food, excellent service, was everything we wanted.
   

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6. K

   Kevin

   New York City9 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The bone-in filet is a holiday tradition for us, and it was phenomenal again. Service was top-notch. Couldn’t ask for better!
   

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7. m

   melissa VIP

   New York City8 commentaires

   3.0

   Y est allé le 13 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 4

   The value was good since it was during restaurant week. We got seated quickly so that was nice but the time it took for someone to come to us, to ask what we wanted to drink, to get the drink etc etc was abnormally long for it not being that busy. The appetizer (ahi tuna) was very good! I highly recommend that! My biggest disappointment, ironically being a steakhouse, was the steak! Two orders were medium rare and it came out more rare but it was fine for us… my boyfriend ordered his medium well (shocking since he normally orders it well) got it so rare it was practically black and blue. He was embarrassed to say anything (he totally should’ve ) but for a steakhouse I was shocked how drastically off the steak temp was done. As far an ambience goes it was clean and very old school elegant as opposed to Morton’s that’s classy but way more modern.
   

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8. T

   Tony VIP

   New York City119 commentaires

   4.0

   Y est allé le 13 avril 2025

   1. Cote globale 4
   2. Nourriture 3
   3. Service 4
   4. Ambiance 4

   Sadly filet mignons were not the top quality we have received in the past. Everything else was great!
   

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9. B

   Bernie VIP

   New York City69 commentaires

   4.0

   Y est allé le 12 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Ruth's Chris is usually a very safe place to go expecting a uniformly excellent meal. Overall, the quality of the food and service is still quite good. However, they have had a constant challenge of late meeting one's expectations for whether a filet mignon has been cooked to the correct degree. Steaks ordered medium came out overdone, and steaks requested to be medium plus came out very close to being medium rare. This is not hard stuff, someone at the kitchen needs to have a simple temperature probe and you can tell within a matter of seconds if the meat is at the correct level of being done. This is a problem either in the ordering system where errors are made or in the kitchen where care is not taken, but it is happening too often. During this visit three of the seven steaks were significantly off from what was requested, and for this level of establishment that is not okay. Again, the quality of the meat is superb, the challenge is making sure what you order is what you received, and if not, send it back. At some point management will pay more attention if that occurs often enough.
   

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10. M

    Michelle VIP

    New York City19 commentaires

    5.0

    Y est allé le 11 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Great portions for restaurant week. Steak prepared perfectly. Added touch for a special birthday. Awesome experience.
    

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