Not simply another steak house, this Ruth's Chris Steak House - West Palm Beach is a fine dining member of this distinguished international chain. The selection of meats and fish as well as alternate choices represents everyone's taste. We had the Tomahawk steak which was exceptional. Highly recommended.
It was amazing, celebrated our anniversary there and from the host/hostess to the waiters it was phenomenal! Everyone wished us a happy anniversary and even gave us dessert. The restaurant is beautiful and the staff professional and delightful. Was awesome! The food absolutely delicious can’t get a better meal anywhere!
Decicious! Much better service than a a few weeks ago!
we had excellent service and the food was good we will be back
Server was great. Filet was over cooked. Cooked another and added a lobster tail but took too long
Our server was spread across the restaurant but he was still great at what he does. Ivan deserves recognition! It wasn't his fault we had slow service. The food was amazing and on point!
Excellent food, great ambience. Our server was good, but had several busy tables to cover. Enjoyable evening if a little chaotic, at times. We had a great evening and will be back.
Food and service was outstanding. Steak was perfectly cooked and the potato sticks were addictive. The long stem rose at the end of dinner was a nice touch for Valentines Day. Will definitely return.
We had the crab cakes....delicious! Sides were lovely and bread pudding was amazing even though they serviced with sauce that we didn’t order! My only complaint was a bottle of preseco cost $55....WAY over priced!
I’ve dined here before and have never been disappointed. Tonight very disappointed in the service and the way the food came out. Baked potato very dry, steak over seasoned, water not being refilled. Very disappointing evening.
Ambiance average.food was great. service a little better than average. there are overall better Ruth Chris, notably N. Palm.
We arrived a little early, were shown to our table right away. It was Valentine’s Day, but we were going to a performance at the Kravis Center. We told the waitstaff twice about our need to go to the performance around 7:30. Plenty of time.
It took a full 45 minutes to get our dinner. We had no salad, no appetizer, just the entree. A very simple service. After about 30 minutes we asked where our dinner was. “It’s on its way.”
I was ready to leave.
Eventually, after our steaks came, the manager came to apologize. He could give no reason for this poor service.
Very very poor service. “I do apologize” is insufficient for a restaurant charging $46 for an 8 oz filet with no vegetables. We are not tourists, frequent the restaurants around Palm Beach and Boca Raton. I’ve never had this experience, wont go back.
Must have been an off night as both meals served were cooked incorrectly. When you pay the price you do to eat here all meals should be cooked to perfection.
Meal was the worst that I ever had at Ruth’s Chris Steak House. Steaks were over cooked and not prepared as was requested. A very poor diner no experience
Our waiter didn't put in one of the appetizers we ordered (crab stack). He ordered the wrong steak (we ordered the TBone for $58 but he brought us the 40 oz porterhouse for $91.) Manager came by and did the right thing by honoring the tbone price. Then when we were finished, our (crappy) waiter brought us the check. We were like, ok guess we're not having coffee or dessert, since he never even asked. We'll be back, but not anytime soon. Mortons, Capital Grill, NY Prime and Shula's steakhouse- here we come.
Mistakes Happen; is is what you do about them that makes or breaks you. Our steak came out medium-rare not rare; we share the large filet so I was fine with my portion, My wife was besides herself and we were running a little late for the show at Kravis. The manager and the server jumped to our rescue, got he a perfect small filet and left her portion of the large filet for me to do with as I wished. They got her stek out so fast that I had not even started on mine!!! Competition take notice, that is how you fix simple problems; with a fix and a sense of urgency and a smile.
Best steak I ever had
The service was outstanding because Jose the waiter was terrific.
Disappointed in quality of steaks for the price- they charge prime rates for choice beef. Also, HATE the small plates. No room for the extra sides. It’s convenient for the theater , that’s the only reason we went there. Probably will go next door next time.
Service was horrible
Food is always good. We eat here often. Service was a bit slow this time.
great service and atmosphere, they recognize our anniversary and the wait staff were well informed
We celebrated our 25th Anniversary here, before going to the theater. Everyone came to wish us Happy Anniversary! The staff was so attentive! We we thrilled to see there was a specially priced menu, for those going to Kravis Center.
We want to thank everyone for making this a truly special evening!
We definitely recommend this restaurant to everyone!
Went here our anniversary it was amazing! Love the atmosphere.
I've been to Ruth Chris's in several different cities and find them to be consistently high quality. The steaks are excellent and for a person who doesn't want to eat a pound of beef, there are smaller portions and the option to share with another diner. I don't recall previous steaks I have enjoyed at an RC to have as much pepper as this one. Too much for me. Had I known I would have asked for a limit on the pepper. This is a great place for pre-theater dining, as it was this night. We used the valet parking (a deal for $8), walked over to the kravis for the Miami ballet, and then returned to RC to get our car for a quick exit.
Better service than the previous weeks 1.5hr wait! Still this Ruth's Chris needs a revamp! Just has lost that "thing" that makes a restaurant shine rather than just have it's lights on!
They are taking their patrons for granted and doing a constant disservice to them.
Yes , it is crowded and tables are in demand, if only due to their convenient location next to Kravis, but the food is woefully overpriced and poorly, and carelessly, prepared.
The Caesar salad is a cruel joke...a few pieces of white lettuce with some cheese strewn on top, and the vegetables, though steamed, weren’t fresh and had to be exchanged for others.
The filet was over cooked and unattractive, but they did honor our wish to cook it salt and butter free. It was tasty, but not to the extent that it was worth its weight in gold, as the price would have you believe.
The one upside was the very cheerful and responsive waitress, with other staff equally as courteous.
So: unless it’s raining, all other places are closed, and you are very rich: stay. away.
They were unable to seat me for 40 minutes. The server didn't come for another 10 minutes and then we were told to hurry and order before the kitchen closed. So we had to order drinks, appetizers, food and dessert all at once. It was a birthday celebration and it was awful!!
Really disappointed in this experience. We came in from out of town and wanted to try Ruth's Chris. It was a disaster. We arrived on time for our reservation, but were made to wait. When we got in, they put us in the side room for overflow (no ambience, some ppl even asked to be moved to the main room.) Our server was lovely but food took a long time. Food was all okay to good, but nothing special and at those prices. Table next to us complained to the manager as their food took forever and came out all wrong. Feels like they're phoning it in over here and surviving on the brand name. Would not re-visit.
Terrific service and well-prepared food, as usual. Ruth's Chris maintains a very high standard for a restaurant where many of the patrons arrive and leave about the same time.