From the carefree fun of children gathering eggs to seeing families and friends gather together, Easter is one of our favorite spring celebrations. This Easter Sunday, gather the ones you love around one of our tables, and we’ll put on our Sunday best to help you celebrate.
Sunday, April 1, 2018
Lovvvve Ruth’s Chris! It was amazing.
Service was a little bit spotty at times but when our waiter was present, he was really nice and informative. Portions are very large and food quality is excellent. I asked for medium rare and to lean toward rare and my filet unfortunately leaned a bit toward medium instead. I failed to say anything as no one came around soon after and I was hungry! We also had a concert to go to. The waiter recommended a fabulous red wine which I’ve already been to the wine store to purchase.
Neither of us cared for the sauce on the Spanish fingerling potatoes so wish I had chosen a different side.
Although I have eaten there many times, before shows at the Kravis Center, this time was very disappointing. My son ordered his steak cooked medium...he had to send it back 3 times because it came out rare...There was no apology or accomodation made...I think management should have taken his meal off the menu...It ruined the experience of the evening for us.
Ate here before a concert at the Kravis. Efficient service got us to the theatre on time! Food was delicious! Will definitely return.
We had a great meal and great service Friday evening prior to the Jason Mraz concert at the Kravis Center. Would highly recommend Ruth Chris -- private room is perfect for a group.
The waiter and staff went out of their way to make my birthday dinner with family special
We enjoyed a quick meal before seeing a show at the Kravis Center.
My wife boasted about this place for months so since we finally got a sitter I made plans to go check it out. Everything started out great, our server Daniel was very helpful and honestly made us quite comfortable. When the food came out I was so ready to experience the steak that would melt like butter it turn I got a tough 16oz bone in sirloin. My wife’s piece came improperly cook so of course while I’m eating she was watching and while she ate I watched. The manager offered me dessert but ironically it was part of my meal and even the upgrade ( warm apple tart ) was almost as cold as the ice cream. As we all know first impressions last... this one was not a good one.
The chandelier over my table gushed our water as though a toilet flushed above us in the condos!!!! RIDICULOUS!!!
Excellent food. Service poor. Waitress not attentive. Not even to fill water glasses or remove finished plates etc. Food was excellent so would again go back in hopes of better server as in the past
Had another excellent experience at the restaurant. We especially enjoyed the pre theater menu they present. The GM goes out of his way to accommodate!!
Always a good meal priced fair for what you receive.
The only issue is that they can not cook a steak to order. It took two tries but the steak still came out improperly cooked. Hard to believe a steak house can not cook a steak to order
It was a great meal, just waited awhile to be sat down even though we had a reservation
I have had prior meals there that have been excellent. Filet Mignon ended up a little dry. I ordered it Medium Well but I didn’t ask them to butterfly it. That’s on me. Hope you have a better experience.
the worst service. food cold and took 1 hour to get a steak that was not cooked the way it was ordered.
Tonight I had the worst experience at this location. I have been to a few around the country and this location in particular, 2 or 3 times before. We got to our table, heard the opening intro, ordered our food/drinks and received our appetizer and bread in a timely fashion. After that, everything went down hill. I understand in this type of restaurant, the courses are going to come out slower but it took 20 to 25 mins for our salad to arrive, 20 to 25 mins for the entree to arrive and 15 to 20 mins for the dessert to arrive. The sides to our entrees were lukewarm and the ice cream that came with our desserts was almost melted. I then asked the waitress, who was very lovely and tried her best, to let me speak to the manager. He was not sympathetic to the fact that we had been in that establishment for two and a half hours and everyone who sat down with us had received their meals and left in a timely fashion. I was not looking for anything but the $20 the manager took off the bill was an insult to me and showed how he didn't care how my time was wasted. I love this restaurant but I will not be back to this establishment EVER!
We have been to this restaurant before. This time was very disappointing. The service was particularly slow. It took 45 min to get our salad, and another 45 min to get our main course. We both ordered the rib-eye steak. One steak was so full of grizzle, it was hardly edible. The other steak was cooked properly, but had very little taste. Not what I would expect from a top steak restaurant. Service was so slow we didn't have time for dessert as we were attending a show. We specifically told our waiter we had show tickets. That did not seem to matter. The side dishes were very good, about the only saving grace to the meal. We will probably not return, which is a pity since the restaurant is conveniently located right next to the theater.
Service was slow and unattentive l
It was a very nice experience celebrating my birthday at Ruth Chris
First time at this location. Food was excellent as always. Celebrated my boyfriend's birthday. The manager was very friendly and accommodating. Look forward to dining there again.
Although the food was good, we were disappointed with the accompaniments to the price fixed menu. Everything had a lot of garlic in it. A baked potato or fries would be a nice alternative.
Great food. Steak prepared perfectly. Service was very good.
As always Ruth Chris was great in every way. Food was delicious and service was great!
This will be the last time we will dine here. The restaurant is not very accommodating, especially with someone who has severe food allergies. We could not substitute part of an entrée or a fixed dessert without paying more. You would think that they would be willing to be flexible with a customer, especially at the prices they charge.
waitress very professional and did her job well, courses were punctual and we got to the opera on time.
The dinner was wonderful. The service was over the top. The servers were pleasant, caring, and attentive to our needs. The food was very good
Not simply another steak house, this Ruth's Chris Steak House - West Palm Beach is a fine dining member of this distinguished international chain. The selection of meats and fish as well as alternate choices represents everyone's taste. We had the Tomahawk steak which was exceptional. Highly recommended.
It was amazing, celebrated our anniversary there and from the host/hostess to the waiters it was phenomenal! Everyone wished us a happy anniversary and even gave us dessert. The restaurant is beautiful and the staff professional and delightful. Was awesome! The food absolutely delicious can’t get a better meal anywhere!
Decicious! Much better service than a a few weeks ago!
we had excellent service and the food was good we will be back
Server was great. Filet was over cooked. Cooked another and added a lobster tail but took too long
Our server was spread across the restaurant but he was still great at what he does. Ivan deserves recognition! It wasn't his fault we had slow service. The food was amazing and on point!
Excellent food, great ambience. Our server was good, but had several busy tables to cover. Enjoyable evening if a little chaotic, at times. We had a great evening and will be back.
Food and service was outstanding. Steak was perfectly cooked and the potato sticks were addictive. The long stem rose at the end of dinner was a nice touch for Valentines Day. Will definitely return.
We had the crab cakes....delicious! Sides were lovely and bread pudding was amazing even though they serviced with sauce that we didn’t order! My only complaint was a bottle of preseco cost $55....WAY over priced!
I’ve dined here before and have never been disappointed. Tonight very disappointed in the service and the way the food came out. Baked potato very dry, steak over seasoned, water not being refilled. Very disappointing evening.
Ambiance average.food was great. service a little better than average. there are overall better Ruth Chris, notably N. Palm.
We arrived a little early, were shown to our table right away. It was Valentine’s Day, but we were going to a performance at the Kravis Center. We told the waitstaff twice about our need to go to the performance around 7:30. Plenty of time.
It took a full 45 minutes to get our dinner. We had no salad, no appetizer, just the entree. A very simple service. After about 30 minutes we asked where our dinner was. “It’s on its way.”
I was ready to leave.
Eventually, after our steaks came, the manager came to apologize. He could give no reason for this poor service.
Very very poor service. “I do apologize” is insufficient for a restaurant charging $46 for an 8 oz filet with no vegetables. We are not tourists, frequent the restaurants around Palm Beach and Boca Raton. I’ve never had this experience, wont go back.
Must have been an off night as both meals served were cooked incorrectly. When you pay the price you do to eat here all meals should be cooked to perfection.
Meal was the worst that I ever had at Ruth’s Chris Steak House. Steaks were over cooked and not prepared as was requested. A very poor diner no experience