Decicious! Much better service than a a few weeks ago!
we had excellent service and the food was good we will be back
Server was great. Filet was over cooked. Cooked another and added a lobster tail but took too long
Our server was spread across the restaurant but he was still great at what he does. Ivan deserves recognition! It wasn't his fault we had slow service. The food was amazing and on point!
Excellent food, great ambience. Our server was good, but had several busy tables to cover. Enjoyable evening if a little chaotic, at times. We had a great evening and will be back.
Food and service was outstanding. Steak was perfectly cooked and the potato sticks were addictive. The long stem rose at the end of dinner was a nice touch for Valentines Day. Will definitely return.
We had the crab cakes....delicious! Sides were lovely and bread pudding was amazing even though they serviced with sauce that we didn’t order! My only complaint was a bottle of preseco cost $55....WAY over priced!
I’ve dined here before and have never been disappointed. Tonight very disappointed in the service and the way the food came out. Baked potato very dry, steak over seasoned, water not being refilled. Very disappointing evening.
Ambiance average.food was great. service a little better than average. there are overall better Ruth Chris, notably N. Palm.
We arrived a little early, were shown to our table right away. It was Valentine’s Day, but we were going to a performance at the Kravis Center. We told the waitstaff twice about our need to go to the performance around 7:30. Plenty of time.
It took a full 45 minutes to get our dinner. We had no salad, no appetizer, just the entree. A very simple service. After about 30 minutes we asked where our dinner was. “It’s on its way.”
I was ready to leave.
Eventually, after our steaks came, the manager came to apologize. He could give no reason for this poor service.
Very very poor service. “I do apologize” is insufficient for a restaurant charging $46 for an 8 oz filet with no vegetables. We are not tourists, frequent the restaurants around Palm Beach and Boca Raton. I’ve never had this experience, wont go back.
Must have been an off night as both meals served were cooked incorrectly. When you pay the price you do to eat here all meals should be cooked to perfection.
Meal was the worst that I ever had at Ruth’s Chris Steak House. Steaks were over cooked and not prepared as was requested. A very poor diner no experience
Our waiter didn't put in one of the appetizers we ordered (crab stack). He ordered the wrong steak (we ordered the TBone for $58 but he brought us the 40 oz porterhouse for $91.) Manager came by and did the right thing by honoring the tbone price. Then when we were finished, our (crappy) waiter brought us the check. We were like, ok guess we're not having coffee or dessert, since he never even asked. We'll be back, but not anytime soon. Mortons, Capital Grill, NY Prime and Shula's steakhouse- here we come.
Mistakes Happen; is is what you do about them that makes or breaks you. Our steak came out medium-rare not rare; we share the large filet so I was fine with my portion, My wife was besides herself and we were running a little late for the show at Kravis. The manager and the server jumped to our rescue, got he a perfect small filet and left her portion of the large filet for me to do with as I wished. They got her stek out so fast that I had not even started on mine!!! Competition take notice, that is how you fix simple problems; with a fix and a sense of urgency and a smile.
Best steak I ever had
The service was outstanding because Jose the waiter was terrific.
Disappointed in quality of steaks for the price- they charge prime rates for choice beef. Also, HATE the small plates. No room for the extra sides. It’s convenient for the theater , that’s the only reason we went there. Probably will go next door next time.
Service was horrible
Food is always good. We eat here often. Service was a bit slow this time.
great service and atmosphere, they recognize our anniversary and the wait staff were well informed