Granddaughters 12th birthday. A special and delicious dinner for a special girl.
Feb. 18, 2018 Valentine's Anniversary Dinner: Aaron (Frederick) made our first time dining experience at Ruth's Chris Steakhouse-Walnut Creek perfect from start to finish. A Server's demeanor can really make or break the quality of a special occasion, and he definitely made it! The assisting wait-staff were on cue. Our cocktails and meals were delectable. My Two-Star rating for Ambiance and Value: The room we were seated in felt and smelled like it was an overflow room; meaning the partition wall and the dusty odor (from carpet?) were not pleasing. We were squashed into a corner. I pulled table away from corner wall to beat the claustrophobic vibe. Thankfully, I faced the half-frosted window with sky and parking structure view, and my spouse appreciated the corner coziness. I would need to tour the venue layout before returning for a special or business meeting occasion. The $10.00 Valet Service upon arrival was attentive. The Valet Attendant after our meal, had misplaced our ticket, after my spouse had given it to him 15 mins. prior, and we were still waiting after the crowd dissipated. Long time to wait in an evening temperature of 38º. Overall, a memorable evening!
Our annual Valentine's dinner. We delayed our meal until the weekend due to school obligations. We also enjoy having dinner here. The staff was friendly and very attentive to our needs and the food was delicious.
My wife and I were seated next to a large family that was extremely noisy, had to talk loud and lean over our food to have conversation, and it was still a challenge
Food was great as usual—just can’t beat their salads and steaks! Service was a bit off, as if slightly distracted, even though restaurant was not all that busy. Won’t keep me from going back as soon as I can though.
We always enjoy our meals at Ruth's Chris. It is a tradition for family occasions and a favorite.
We eat here ar least 4 - 6 times a year . Food is great!
As always the service is awesome, food is always delicious. Thank you.
Birthday dinner. I’m a creature of habit. I order the stuffed chicken every time. It was excellent and our waiter was the best!!
I also recommend the salads they are All excellent.
Excellent everything!!! Food, service, ambiance were all amazing!!!
Amazing get way to bring in our Anniversary! Food was great drinks A++
Another good meal at Ruth Chris, the steaks were not as tender as I remember though. The steaks were cooked perfectly, just a little on the chewy side but good flavor. The service was amazing as always and I feel my boyfriend felt quite special for his birthday. There was a crying baby behind us and that made it quite loud at times. Overall, I feel it was a good, but not great experience.
Overall the experience was great, at that price however the side orders should have been complimentary. Good spot for special occasions. I recommend it!
We had a great experience. Aaron was our waiter and he was really good. He struck a good balance between being attentive and not hovering. We started with the harvest salad which had lots of flavor treats like the Cajun pecans. Then we had the tomahawk steak with shoestring fries and the fresh corn with jalapeños. They explained the various cuts of meat in the tomahawk steak when they served it. We ordered medium rare and it was perfect. It was so good. And they wrapped up the bone for us and I haven’t seen our lab so happy in some time. The thing that seems trivial but actually made a huge difference was they bring you a plate that is heated to over 500 degrees. So as you eat your steak it stays hot but still medium rare in the middle. We had the chocolate duo for desert and it was the perfect finish. We will definitely be back!!
Ruth's Chris is a steakhouse chain with a certain reputation that makes you expect certain things to happen on a visit. this location was much better when it first opened many years ago.
Our food prep was not up to par. We both had fillets that were perfectly cooked charred rare, but did not arrive in the bubbling herb butter Ruth's is noted for. The lobster mac and cheese was only okay, but over cooked and a bit dried out. The crab stack wasn't in a stack at all and was made with smaller pieces of lump crab than is usual at a Ruth's Chris and had red peppers and mango (huh?). The room itself was tired and over packed. Our server team was great, but the service itself was slow.
We won't be going back I guess. I am sure there are better steak house options in Walnut Creek, we just haven't tried any others.
The service at Ruth's Chris Steakhouse in Walnut Creek was impeccable from the the hostess that sat us, our waitress, and our food server. It was the first time that we were seated in the SMC room and the view was great. The SMC room is quiet and great for a romantic evening. We were celebrating my husband's birthday with best friends (4 total) and we felt that we were a bit raucous compared to the other diners in the room. If you want more of a fun ambiance, sit in the bar or along the wall on the outside. I love how this restaurant has different locations for a different ambiance.
The food was delicious as always, but on this particular night, for whatever reason, my filet was overdone when I asked for medium rare. Our waitress fixed it right away and the kitchen was great at getting me another filet but because I had to wait for awhile I lost my appetite. Otherwise, the food was great as you would expect from Ruth's Chris. Definitely pricey but worth it for special occasions or date night. I would recommend this location and make sure you let the hostess know what type of ambiance you want so that you can get the right table in the right location.
Wonderful every time. Only place I can enjoy steak without steak sauce. The staff is affable, ambiance outstanding and great for frequent dining or special occasions.
Ruth’s will probably have one more chance to wow us before we give this restaurant up completely.
We arrived for our reserved time and were escorted to our table. Someone promptly poured water and placed bread on the table.
We finished our bread and half the water. The manager, Chris, and various servers walked by. Not one had shown any interest in serving us. Chris never asked if we had been served. He simply walked by without eye contact.
After 10+ minutes the person with bread asked us if wanted more. We responded, No, we would like to have a cocktail and place our order. Aaron rushed over apologetically and did all he could to remedy our having been ignored for so long. Aaron was very good, unfortunately the damage had been done. Chris, the manage should be fired for allowing a table to be ignored for so long, especially since he walked by us twice. He is obviously not customer oriented.
Next, we were dressed nicely, suits ties, cuff links and shined shoes. We were surrounded by individuals dressed in tee shirts, jeans, hoodies, dressed like they were going to do yard work. Sorry, if I’m going to spend well over $100.00 for a meal, I don’t want to feel like I’m in McDonalds. We were appalled at how people were dressed at this restaurant. I know standards in our society have dropped significantly, but we don’t see such disregard to a dress code at Scott’s just a few blocks away.
Bottom line, shame on Ruth’s Chris. Customers deserve better!
The service was great. The food was average.
I ordered fish and it was disappointing. The hash under the fish was tasteless and the fish was cold. The plate was hot but the fish was cold.