Our server Kate and Tristan was Outstanding
Had a reservation and we were sat about 20 minutes after that reservation time. The tables seemed to be on top of each other. As it quieted down, they still seemed to put tables right next to each other even if there were available tables elsewhere. They put a young couple with a small child and they stunk of weed right next to us as we were celebrating my daughter’s 15th birthday. The staff brought her birthday dessert out after we had ordered and received our dessert. Just didn’t seem like there was much guidance from someone in charge
Service was excellent. Was seated on time. Food was delicious, the spicy shrimp appetizer that was suggested by our waitress Christina was great, a must try if you like shrimp. Our steaks were perfectly cooked, and accompanying sides were also excellent.
Our waiter Christian was great but the food wasn’t that good this visit. My husband and I ordered the porterhouse and it was cold it
The menu pricing is a bit expensive
I really enjoyed my birthday dinner. The waiter(s) was very tentative and service was excellent. I will be coming back soon. Thank you Ruth Chris for making my birthday an special enjoyment.
The waitress wasn’t very attentive and kept forgetting things we asked for.
Great service, wonderful date with my husband
Service was great! The food quality has really gone down hill, plates were warm, not sizzling per normal. Steak was cut open in several places, I assume to check the temp which was close but underdone. My wife’s was rare, she asked for well. The sides were just bad! Potato’s didn’t resemble previous versions, the brusslesprouts were not completely cooked and flavorless. When you spend over $50 for a steak and $15 per side it needs to be done well, it was far from it!!! Not going back, too many great restaurants out there.
The food was very good, the Steaks were excellent. Our server was attentive...in a way. There were supposedly 2 servers helping us on our table. But, they neglected to keep checking if we needed refills on our Water, we had to wait till they passed by & asked them for a refill. They neglected to Clear our empty Cocktail Glasses. They neglected to clear our Apetizer plates. I was highly disappointed that with this upscale restaurant, those minor issues was not attended to. Our Steak Dinner arrived already, and we still had all these used Apetizer Plates on the table & our empty Cocktail Glasses. I had to wait a good 4-5minutes before I can start eating my Tomahawk Ribeye, cuz the table was too crowded with plates, & and it just looked like a mess
The food was outstanding, as is common for Ruth's Chris restaurants. Unfortunately, the ambience was off for a special occasion. There were many guests who were not properly dressed for dinner (wearing hats, baseball jerseys) and many with infants in car seats.
The food is always excellent. However, Ruth's Chris is considered to be a fine dining establishment and they did not live up to that expectation Saturday night. Our first impression was the remnants of the prior dinner on the floor underneath our table. No one had bothered to sweep it up. The waiter, although friendly, was not knowledgeable about the menu (my husband is gluten-free) and not very attentive during our meal. For example, we finally had to pour our own wine, which should be the waiter's job. Although the food is great, I'm not sure we will go back any time soon. It's too expensive to be disappointed.
Enjoyed a lovely anniversary dinner at Ruth's Chris in Walnut Creek. The food was prepared perfectly and the flavors were fantastic. We appreciate that the chefs know how to let the quality of the food shine through without overwhelming their dishes with heavy or salty sauces. I wish the menu pricing would allow us to visit more often.
All the food from salad to potatoes were just average at best, Steak well done not medium and ver disappointing. Best part was the espresso martini.
10 yr Anniversary. They made it very special
Easter diner with family
We went for Easter dinner. However, we were sat near a table with three young boys that were allowed to talk loudly, climb all over their parents and run around. They were not well behaved for this type of restaurant. They should have taken their children to Chuckee Cheese if they wanted them to have free run of a restaurant. Being Easter Sunday, there were three other families seated in the same section with well behaved children. Kudos to those parents. I can't fault the children because this is just bad parenting, but it did not make for a relaxing dinner when your paying this kind of money to enjoy a meal. That being said, our food and service was great. We always enjoy Ruth's Chris and have visited many throughout the US and they have always been excellent.
Great as always!
My husband and I had Easter Dinner at Ruth Chris this past Sunday. We had a great time! Great food and great service! Looking forward to the next time!
I highly recommend this restaurant!
As always, the food and service were amazing. My husband and I don't go out often, but when we do we usually opt for Ruth's Chris.
Best experience by far. Great food and service.
There was a member of our party with hearing problems.
Melissa put the group in an area that was prefect for my friend to participate in the conversation.
Thank you Melissa
All the food we ordered was perfect, fresh, and very delicious. Well worth the expense. This was in celebration of my parents’ 65th anniversary and they absolutely enjoyed all aspects of the dining experience and loved every bite. The service was excellent.
Meat was not tender.
Service was great. Food is priced WAY too high for the taste, and quality. Perhaps it was what I ordered? I don't think so. A restaurant with this reputation should have everything on their menu held to the highest expectation. Sorry, can't and won't recommend.
Yummy food as usual and our waitress was great!
Nice ambience; good service;
Wish they can have non-fish related appetizer options
This place shines every time. We have never had a bad experience here. From the moment we arrive and through our whole meal, everything is perfect. It’s pricey but worth every penny!
Consistent excellent ambiance and service combined with real PRIME beef makes for a combination that is unusual (since most steak houses serve choice rather than prime beef and the difference is dramatic). More expensive than non-prime beef, but worth the difference for a splurge.
Best night ever. The manager and staff were very helpful in arranging a surprise “will you marry me” on my girls birthday celebration.
I have been to Ruth Chris many times. Today was the worst experience I have every had. Horrible service! The food was not that good. I could have had better food at Chili’s. Never again.
First time, excellent service. Main course was OK, my friends ribeye was delicious. Broccoli, overcooked and greasy. Fingerling potatoes , eh, goopy sauce on it. Lobster Mac n Cheese - it was good, but not great. Definitely needed more flavor.
As usual, the food was fantastic. Wait staff was also fantastic. The hostess was not friendly, and when we asked why we couldn’t get our special table requested to celebrate our special day, she made up something rather than taking the time to figure it out. But the manager came and explained exactly what had actually happened, which all made sense. It just made the evening start of on the wrong foot because of the delivery of the message that was clearly to make us stop asking questions, rather than figuring out the real explanation.
Overall I would say this place is fine. Not the best steak I’ve ever had but certainly not bad, the sides definitely lacked finesse. The restaurant itself looks dated (not in a good old fashioned steak house way) and is a little corporate feeling. I’d say it’s an Ok choice not bad but not amazing.
Great quality of good. Service too slow. Dinner took over two hours.
We were there, was late though and came 15 mins late due to traffic and parking issues. But we showed up.
We enjoyed the seafood tower/ excellent!
Shared the blue cheese wedge which was more than enough!
I had the petite filet /cooked rare plus -perfect. Brussels sprouts good not great. Shoestring potatoes wonderful!
My husband had a petite rib eye which was prepared perfectly. Both steaks were good cuts of meat!
One of the better dinners we have had at Ruth’s Chris!
we had a wonderful dinner, it was timed perfectly, the best steak ever and just a very nice, memorable evening. thank you.
We had a wonderful time at our recent visit. The food was perfect and the service was outstanding. Thank you for helping to make our parents' wedding anniversary dinner so special.
Sorry I took my friend who was just diagnosed with terminal lung cancer for a. Special dinner
It was anything but
Although I had an early reservation and there were many empty tables in the main room
We were seated in a closet
The waiter dropped half the steak on the floor
Just let my friend sit with hers
While they cooked another half