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Ruth's Chris Steak House - Wailea

4.4
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1117 Reviews
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$50 and over
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Steakhouse
We apologize but we are temporarily closed. Visit us at RuthsChris.com for the most up to date information. We look forward to serving you soon.

Welcome to Ruth's Chris Steak House, Wailea. When you visit Ruth's Chris, you soon understand that this is no ordinary restaurant. From the USDA prime steaks, broiled to perfection in a trademark 1800 degree oven and served on a plate heated to 500 degrees, to the expertly executed seafood, island fresh fish, New Orleans inspired appetizers, unforgettable desserts and award winning wine list, this is a steakhouse to which others aspire.

Support Ruth's Chris Steak House - Wailea during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
What 1117 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.5
service
4.3
ambience
4.1
value
Noise · Moderate
85% of people would recommend it to a friend
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P
Pineapples
New England
13 reviews
Dined on May 17, 2020
Overall5food5service5ambience5

We never got there because of the Corona Virus! We go to Ruth's Chris everywhere we travel and have never had a bad experience or dinner. I'm sure when we get to go to Maui next year, it will be wonderful as it always is.

d
vipdoemarie
San Francisco
26 reviews
Dined on March 16, 2020
Overall5food5service5ambience5

Awesome as always! Steve was our fantastic waiter. Best ever Lemon Drop EVER!

R
Robyn
Hawaii
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

This is one of our favorite restaurants, we're regulars. Bruce, Steve and the team are always welcoming and the food is well worth the price. Best chicken meal on island!

K
Kiko95
Hawaii
5 reviews
Dined on March 6, 2020
Overall5food5service5ambience5

AMAZING ambiance and great tasting food as well as our server.

HY
vipHarryY
New York Area
12 reviews
Dined on March 2, 2020
Overall5food5service5ambience5

Always great!!meat cooked exactly right. Sides also oerfect

OT
OpenTable Diner
Chicago
1 review
Dined on March 1, 2020
Overall1food2service3ambience1

Prijzig voor de kwaliteit van de gerechten

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MG
MauiGirl
Atlanta
15 reviews
Dined on February 28, 2020
Overall3food3service3ambience2

This Ruth’s Chris is hit or miss. You’ll have an exceptional dining experience one week, and a below-average experience the next. This is include both food prep and service. We went over the holidays in 2019 and loved it... went this week (end of February 2020) and were very disappointed. Considering how many amazing restaurants Maui has, I’m hesitant to recommend any place that’s this inconsistent.

OT
OpenTable Diner
Sacramento
6 reviews
Dined on February 26, 2020
Overall4food5service3ambience4

We love Ruth Chris. We were early and the ladies sat us right away. It took a few for the waiter but he acknowledged us so that was ok. We ordered drinks and a couple apps, it took a while to take away the plates when we were done. Dinner had come so they were removed. My glass of wine was empty for so long I had to flag him down. I would have had another but the slowness kept from that. Food was amazing as usual. If I had a complaint my rib eye was more med to med well than med rare and my hubby’s filet was more rare than medium. . But the rest was good. Just slow waiter service, he had a big party next to us.

OT
OpenTable Diner
Hawaii
1 review
Dined on February 25, 2020
Overall5food5service5ambience5

It was good.
The server was very kind!
taste also good

E
vipErichl
San Francisco
4 reviews
Dined on February 25, 2020
Overall5food5service5ambience5

Took children and grandchildren. Everyone had a wonderful time and loved the food. Our server,Jerod, was the best.

OT
vipOpenTable Diner
Vancouver
2 reviews
Dined on February 20, 2020
Overall5food5service5ambience4

Our server Steve was fantastic 💗

DB
vipDanB
Las Vegas
8 reviews
Dined on February 18, 2020
Overall5food5service5ambience5

Steve and Matt are great and you can’t loose with their steaks.

OT
vipOpenTable Diner
Minneapolis
8 reviews
Dined on February 16, 2020
Overall2food2service4ambience3

Not the Ruth Chris I am accustomed to.

Ruth's Chris Steak House - Wailea
Responded on February 21, 2020

Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!

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MF
vipMarkF
Los Angeles
4 reviews
Dined on February 16, 2020
Overall2food2service3ambience3

My family and I are big fans of Ruth’s Chris. We ate at this same location just 3 weeks ago and had a very good meal. Last night it was below good and close to bad.
Salads were not up to standard, soup was delivered cold and sent back. Our 2 Tomahawk steaks were not only chewy but also without good seasoning and flavor. French fries were soggy. Cream spinach was the only thing good.

We vacillated over 2 different restaurants to eat at last night and my son said let’s go to Ruth’s, “they never miss!” Last night they missed badly.
Really disappointing.

LM
LindaM
Dallas
1 review
Dined on February 16, 2020
Overall1food1service4ambience1

Steaks not cooked correctly. Took one of ours back to kitchen and brought it back overcooked. All tables near us needed to be cleaned...no one clearing tables. Food in general was not good. Not a good experience especially for the price.

Ruth's Chris Steak House - Wailea
Responded on February 20, 2020

We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!

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R
vipRick
New Mexico
30 reviews
Dined on February 15, 2020
Overall4food3service5ambience5

We have sampled 5 high end Wailea restaurants and can’t really recommend Ruth’s Chris. Service was great. We ordered the 8 oz filet and mine was overcooked. They replaced it quickly but the steaks were not mainland quality. And being Maui they are expensive. Maui may not be a place to order steak.

M
Moana
Hawaii
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

We eat at the Ruth’s Chris a few times a year because the food is fantastic and so is the service. We get the small seafood tower, Chilean sea bass, cowboy steak and roasted brussel sprouts. Every so often my husband will order lamb, which he enjoys.

HA
HenryA
Hawaii
2 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Great service, good food an enjoyable Valentines Day evening. Management suggested a wine bottle for us to try and it was great, very smooth and good. Our waiter suggested menu items that we selected and appetizers were also very tasty. Very enjoyable time at Ruth Chris Wailea. Mahalo

TE
vipTammiE
Denver
3 reviews
Dined on February 14, 2020
Overall3food3service4ambience4

We were celebrating a 40th wedding anniversary (on Valentine’s Day) with friends. Typically Ruth’s Chris is a great option for special occasions or just fine dining that is consistent. Unfortunately, I think maybe with their reputation perhaps they feel that they can just be “ok” and keep their fine-dining status. Three of us ordered the fillet, which was good and cooked as requested. One person ordered the “Cowboy” rib-eye and said it was fine. That’s an expensive cut of meat to just be fine. Our sides were mashed potatoes, salads, asparagus, and a baked potato, which were all fine. Our service was pleasant and we were seated for our reservation on time. Over-all, it was fine, and expensive. Will we make sure to visit on our next trip? Probably not.

T
vipTracylei28
Las Vegas
29 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Everything was awesome!! Our server Steve, is the best!! Food was amazing! Had a perfect Valentine's day dinner!

OT
OpenTable Diner
Seattle
3 reviews
Dined on February 13, 2020
Overall5food5service5ambience5

Server Matt and the Manager were very attentive, even went above expectations... we went twice during our 9 day holiday in Wailea! Food was the quality we expect from Ruth’s.

OT
OpenTable Diner
Hawaii
4 reviews
Dined on February 13, 2020
Overall5food5service5ambience5

Our server Steve was awesome. Had finally tried the seafood tower, crab legs were small but it was still good. Wife had the rib eye and I had the steak and lobster. Both were awesome. Thanks Wendy.!!!!:)

OT
OpenTable Diner
1 review
Dined on February 13, 2020
Overall5food4service5ambience4

Excellent service by Steve and the other server. Manager checked a couple times to ensure we were well taken care of. Highly recommend!

s
sydk
Hawaii
5 reviews
Dined on February 13, 2020
Overall5food5service5ambience4

The day before Valentines Day....made the Rez at 5:30p figuring that we would be served by about 5:45-6:00p....perfect.

Everything was great....service, food, ambiance. Consistent with our last visit there.

LO
vipLORRAINEB
Los Angeles
49 reviews
Dined on February 11, 2020
Overall5food5service5ambience5

Wow! Is all I can say!
We went for our anniversary and the food and service were spectacular. We split a carpaccio and a surf and turf and every bit of it was fantastic. We have gone to RC for years but this visit was far and away the best!

LJ
LonnieJ
Boise
1 review
Dined on February 9, 2020
Overall5food5service5ambience5

We generally go to Ruth’s Chris on our anniversary. It’s alway excellent food and service. It’s pricey and we just go there for special occasions, but for those, it’s worth it to us.

OT
OpenTable Diner
Montana
10 reviews
Dined on February 8, 2020
Overall3food3service5ambience4

As a Montana boy, I was born and raised with steak & potatoes. There are many, many restaurants in Montana that serve a better steak than this place. Maybe it’s because it’s Hawaii & fish is the big thing there. I have been to Ruth’s Chris in Scottsdale & Fleming’s, a similar upscale steak house in Arizona & California & they were much better than this location. The worst meal we had in 7 days in Maui.

Ruth's Chris Steak House - Wailea
Responded on February 12, 2020

Thank you for your candid review. We strive for the highest brand standards in terms of quality, service and atmosphere. We would welcome the opportunity to earn back your business. Please send your contact information, including a phone number, to us as a private message so we may speak to you directly. Thank you!

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OT
vipOpenTable Diner
Minneapolis
4 reviews
Dined on February 6, 2020
Overall5food5service5ambience5

Excellent food and service as always.

OT
OpenTable Diner
Philadelphia
1 review
Dined on February 5, 2020
Overall5food5service5ambience5

Delicious, large portions.

J
Julie
Hawaii
3 reviews
Dined on February 4, 2020
Overall5food5service5ambience4

Was great. Brought a nice complimentary dessert for my husbands birthday.

LM
LMcD
Hawaii
16 reviews
Dined on February 2, 2020
Overall5food5service4ambience5

As always the food is done to perfection,especially the steaks. The service is impeccable.

MB
MonaB
1 review
Dined on January 29, 2020
Overall4food4service5ambience5

The service was wonderful, but one out of four steaks was over cooked. We should have sent it back.

IH
vipIanH
Hawaii
6 reviews
Dined on January 27, 2020
Overall5food5service5ambience5

We’ve never experienced anything but outstanding food and outstanding service here.

L
vipLynnew
San Francisco
9 reviews
Dined on January 24, 2020
Overall5food5service5ambience5

Dave our server was excellent. Great dinnet

JS
JoanS
Chicago
2 reviews
Dined on January 18, 2020
Overall5food5service5ambience3

OUR EXPERIENCE FROM START TO FINISH WAS WONDERFUL. OUR WAITER, OLIVIER, WAS CHARMING AND ALWAYS THERE WHEN WE NEEDED HIM.. BRUCE, THE MANAGER, VISITED THE TABLE A COUPLE OF TIMES TO CHECK ON THINGS. WE HAD A RIB EYE AND TWO FILETS, THE MASHED POTATOES, CAPRESE SALAD FOR DINNER. EVERYTHING PERFECTLY PREPARED AND DELICIOUS. FOR DESSERT, WE HAD THE CREME BRÛLÉE, BIRTHDAY STRAWBERRIES, THE APPLE PIE A LA MODE, AND THE LAVA CAKE WITH CHOCOLATE MOUSSE...PERFECTION! I WOULD HAPPILY RETURN AT THE DROP OF A HAT.

SL
vipSLHudson
Cleveland
7 reviews
Dined on January 17, 2020
Overall5food5service5ambience3

steaks are always cooked to perfection. sides are generous.
service great.

I would give a 2 to the hostess. she seated others before us that came in after us and we were on time for our reservation.

OT
OpenTable Diner
Anchorage
1 review
Dined on January 16, 2020
Overall5food5service5ambience5

Love the staff, food and ambiance.

DM
DMikeG
Richmond
13 reviews
Dined on January 13, 2020
Overall5food5service5ambience5

Outstanding service and food for my birthday celebration.

L
vipLani
Hawaii
4 reviews
Dined on January 12, 2020
Overall5food5service5ambience5

Ruth’s Chris is one of my all time favorite restaurants to dine at. We got together with friends and family to celebrate my fiancé’s birthday. The ribeye with blue cheese crumbs is a must try. Service as usual is above and beyond. Rick was amazing.

GW
vipGregW
London
4 reviews
Dined on January 12, 2020
Overall3food2service4ambience3

I have gone to many Ruth' Chris and this was just a flat out miss for them in Wailea. Our party of 6 had three steaks come to the table cold and the plate was easy to touch and grab, certainly not the experience Ruth's is known for. The plate is supposed to be sizzling and the steak very hot. The manager did take care of it and comp. our bill of $100 which was certainly appreciated. Very excellent manager and very personable offered to buy us a dessert as well.

Ruth's Chris Steak House - Wailea
Responded on January 16, 2020

Our goal is to provide the best food and service to all of our guests, each time they visit. Thank you for your comments, as they help us to improve. We are glad to hear our team stepped in to make things better, and we truly hope to have the chance to serve you again soon.

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FAQs

Ruth's Chris Steak House - Wailea does offer delivery in partnership with Postmates. Ruth's Chris Steak House - Wailea also offers takeout which you can order by calling the restaurant at (808) 874-8880.

Ruth's Chris Steak House - Wailea is rated 4.4 stars by 1117 OpenTable diners.

Ruth's Chris Steak House - Wailea does offer gift cards which you can purchase here https://www.ruthschris.com/giftcards/?utm_source=OT&utm_medium=online&utm_campaign=flashsale.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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