Ruth's Chris Steak House - Wailea

4.5
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1058 Reviews
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$50 and over
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Steakhouse
Welcome to Ruth's Chris Steak House. When you visit Ruth's Chris, you soon understand that this is no ordinary restaurant. From the USDA prime steaks, broiled to perfection in a trademark 1800 degree oven and served on a plate heated to 500 degrees, to the expertly executed seafood, island fresh fish, New Orleans inspired appetizers, unforgettable desserts and award winning wine list, this is a steakhouse to which others aspire.

Specials

Christmas Day Special Menus & Offers

Gather your loved ones around our table this Christmas and leave all the planning, cooking and preparation to us. We’ll be open on Christmas Eve and Christmas Day so you can sit back and enjoy time well spent. Indulge in our special holiday Surf & Turf starting at $49.95, or enjoy your favorites from our full dinner menu, available all day. Select locations open early.

Wednesday, December 25, 2019

New Year's Eve Special Menus & Offers

Start your New Year’s Eve at Ruth’s and end the year with some sizzle. Join us for our special Celebration Menu featuring Surf & Turf starting at $49.95, or enjoy your favorite cut from one of our USDA Prime steaks. Dinner menu also available all day.

Tuesday, December 31, 2019

What 1058 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.3
ambience
4.1
value
Noise · Quiet
91% of people would recommend it to a friend
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OT
Hawaii
1 review
Dined 6 days ago
Overall4food5service3ambience4

Good



Good

MM
Chicago
13 reviews
Dined on December 5, 2019
Overall2food1service3ambience2

Yucky food in every way. Good service but poor guys had nothing but awful food to deliver

C
San Diego
1 review
Dined on December 3, 2019
Overall3food3service4ambience2

Food presentation was not up to standard for a steak house. Food was delicious and hot. Serve was fine.

Ruth's Chris Steak House - Wailea
Responded on December 6, 2019

Thank you for the review, chichi. We appreciate your feedback as it allows us to constantly grow and improve. We will pass your comments along to the culinary team. We hope to welcome you back in again soon!

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JP
Las Vegas
2 reviews
Dined on November 30, 2019
Overall5food5service5ambience5

I love Ruth Chris Steak house , there is never a off day at this establishment . The food is always consistent
I highly recommend eating here . Its one of my favorites !

SL
1 review
Dined on November 28, 2019
Overall4food5service5ambience4

Be ready to spend $$$ but you obtain good quality. Everything was top notch!

MW
Hawaii
6 reviews
Dined on November 27, 2019
Overall5food5service5ambience5

Excellent service and as always the steaks were perfectly cooked. Every time we come to Maui we treat ourselves to a meal at Ruth’s Chris and I can say without a doubt they are the best steaks around. Consistently one of our favorite restaurants.

VS
Orange County
3 reviews
Dined on November 26, 2019
Overall5food5service5ambience5

Waiter Rick is amazing!! Thank you. We own a villa on Maui and visit often, love to go to Ruth Chris each visit.

d
Seattle
2 reviews
Dined on November 25, 2019
Overall1food1service3ambience3

Awful experience. Went with my family for my birthday. Hubby and I both ordered petite filets, medium rare. Food
took an hour to come out and when we cut into our steaks they were both blue. Completely cold all the way through. Server and manager offered new steaks (rushed) and when they came they were cooked only slightly more than the first ones. I would still have called them blue. Maybe rare on the very edges. Still cold throughout. At this point we were over it. Kids had been done eating for a half hour and by 8:45 I no longer wanted a steak. They did comp our meal (minus alcohol) but to be fair...we really didn’t get any food to comp. 2 kids meals and 2 sides that we ate while waiting for our second steaks. Very disappointed. Then they brought a tiny little sundae for my birthday....and the ice cream was completely melted and soupy. I didn’t even say anything because at that point I was sure we were being punked. We’re also very easy going diners and rarely (if ever) send things back or complain.

Ruth's Chris Steak House - Wailea
Responded on November 28, 2019

Our goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order. Please send us a direct message with your contact information, including a phone number, so we can speak with you directly.

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OT
Denver
1 review
Dined on November 25, 2019
Overall4food5service5ambience5

Delicious food and very good service. The table next to us got their food butchered twice, though.

C
Denver
3 reviews
Dined on November 23, 2019
Overall5food5service5ambience5

OMG it was absolutely perfect. A place not afraid to cook a steak true to order. Olivier our server was on point and a joy to interact with. Worth every penny and they’ll even validate your parking 😉

JP
Los Angeles
4 reviews
Dined on November 21, 2019
Overall5food5service5ambience5

Our Anniversary Dinner is always at Ruth Chris. We make it a point to always celebrate here while in Wailea. A perfect meal, a perfect setting a perfect memory. Thank you!

OT
Hawaii
40 reviews
Dined on November 20, 2019
Overall5food5service5ambience5

Visiting from Oahu every 3 months and always eat at RUth’s Chris at least once. We love it.

JP
Austin
12 reviews
Dined on November 17, 2019
Overall2food3service4ambience3

The lady at the front desk was extremely weak. No eye contact very matter of fact. Our waiter Dave was very good. The food was extremely slow going out and Dave tried his best to keep things on track. Food was okay but not the Ruth's Chris we are used to. Overall the Waiter was great the rest was very marginal.

Ruth's Chris Steak House - Wailea
Responded on November 19, 2019

We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!

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OT
San Francisco
1 review
Dined on November 15, 2019
Overall1food1service1ambience2

We asked for a quiet table with a view in our request. Our table was in a back room next to the wait station with a view of the parking lot. We had three different servers. Meat and potatoes served cold on hot plates. Sent back meat only to get a raw piece. Asparagus and bread was good. Wait staff apologized and brought us dessert. One meal was removed from bill. Over all it was awful. We expect more for being a Ruth’s Chris and choose it for those reasons.

Ruth's Chris Steak House - Wailea
Responded on November 19, 2019

Thank you for your review. We are very sad to hear that you did not enjoy your most recent experience with us, and we would like to work to make it right. Please reach out to us directly with your contact information, including a phone number. We hope to hear from you soon.

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SD
Hawaii
7 reviews
Dined on November 15, 2019
Overall5food5service5ambience5

It was our daughter in law’s birthday! We had a wonderful dinner!!

DG
Raleigh
7 reviews
Dined on November 12, 2019
Overall5food5service5ambience5

Everything was done well from service to food preparation to the offerings on the menu. One of the better Ruth’s Chris’ restaurants

LJ
Palm Springs
17 reviews
Dined on November 11, 2019
Overall5food5service5ambience4

Server was very good. Great place to celebrate my birthday.

R
Denver
44 reviews
Dined on November 11, 2019
Overall5food5service5ambience5

Steve is terrific. Great service, great food. Oysters Rockefeller were a great start.

M
Hawaii
4 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

You can't find a better cut of met than at Ruth's Chris. I had the bone in rib eye, med-rare of course (bought the bone home for the puppy!) and my wife had the Chilean Sea Bass. Th fish was huge and cooked perfectly! The sides were perfect and our server Steve was amazing. LOVED it!

CA
New England
70 reviews
Dined on November 8, 2019
Overall2food3service2ambience2

We had to wait for a table and service was slow. The steak was excellent but the rest of the meal was poor with small portions and unimaginative. Definitely not worth the price. There are many better choices in the area.

Ruth's Chris Steak House - Wailea
Responded on November 12, 2019

Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Please reply to us directly, or private message us with your contact information, including a phone number, so that we can further address your concerns. We hope you will give us another chance. Thank you!

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OT
Anchorage
4 reviews
Dined on November 6, 2019
Overall1food3service1ambience1

The service was so poor. We got a price fix menu for restaurant week and it took 40 minutes to get our salad! Meanwhile our kids were starving. Never going back. Food was mediocre. I found Sullivan’s in anchorage Alaska to be far superior.

Ruth's Chris Steak House - Wailea
Responded on November 12, 2019

We appreciate you writing about your recent visit with us. Guest satisfaction is of the utmost importance to us. We'd like to learn more. Please consider sending us your contact information, including a phone number, so that we may directly address your concerns. Thank you!

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KB
Hawaii
4 reviews
Dined on November 6, 2019
Overall5food5service5ambience5

Great food and nice atmosphere. Love the remodel.

F
San Diego
9 reviews
Dined on November 6, 2019
Overall5food5service5ambience4

The food is always consistently great. The Medium Rare Plus is right between medium Rare and Medium. I like Medium Rare and it was perfect. The sweet potatoes and regular potatoes were superb. Steve the waiter was very good and met all of our needs.

I wish they carried hard cider but not a big problem.

KP
Los Angeles
5 reviews
Dined on November 5, 2019
Overall3food3service3ambience1

Way too loud and the food was just okay. Salad was swimming in dressing and the rest of the food was too salty. I couldn’t finish a petit filet.

Ruth's Chris Steak House - Wailea
Responded on November 7, 2019

Our goal is to provide only the best food and service to each and every guest. We truly appreciate your feedback because it helps us improve. So that we can make things right, please send your contact information in a private message and please include a phone number so we may speak to you directly. Thank you!

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RK
Seattle
14 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

Best steak ever, warm until the last bite. Perfect cooked.

PL
Melbourne / VIC
2 reviews
Dined on October 31, 2019
Overall5food5service5ambience5

One of my favorite places! This location never disappoints me. They’re always on their game! Service and food is always on point!

JF
Hawaii
7 reviews
Dined on October 30, 2019
Overall2food4service3ambience2

Never greeted properly when we entered. They sat us at a table up front. They then sat a group of men next to us. They were dressed in tees, flip flops and short. They were loud and cursed the entire time. Management should of asked them to be respectful. When I asked to speak to the manager, he too had a foul mouth. I enjoy Ruth Chris. Our waiter was fine, food was great, but the atmosphere should have been controlled.

Ruth's Chris Steak House - Wailea
Responded on November 12, 2019

We are sorry to hear this, John, and would like to speak to you further. Would you please send your contact information, including a phone number, in a private reply to us? We appreciate your business and would welcome the opportunity to make this right!

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D
New York Area
1 review
Dined on October 30, 2019
Overall5food5service5ambience5

Vacation dining

OT
Phoenix
1 review
Dined on October 27, 2019
Overall2food3service1ambience2

Terrible service and attitudes. Don’t judge.

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OT
Hawaii
1 review
Dined on October 26, 2019
Overall4food5service5ambience4

I requested a booth on open table but they said my request was not on the reservation ? They got me a Booth anyway. Everything was good.

Ruth's Chris Steak House - Wailea
Responded on October 29, 2019

Thank you for leaving a review. Our goal is for each guest's experience to be 5 star, so if there is anything we can do to improve your next visit, please send us a direct message. Thanks again.

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OT
1 review
Dined on October 26, 2019
Overall5food5service5ambience5

It's was amazing. All of it

RS
Central Coast
15 reviews
Dined on October 25, 2019
Overall4food4service5ambience4

Dependable dining
Steve was a great waiter and took care of us

Ruth's Chris Steak House - Wailea
Responded on October 29, 2019

Thank you for leaving a review. Our goal is for each guest's experience to be 5 star, so if there is anything we can do to improve your next visit, please send us a direct message. Thanks again.

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N
Calgary
7 reviews
Dined on October 21, 2019
Overall5food5service5ambience5

Food and service are always exceptional here, worth every penny!

OT
Vancouver
26 reviews
Dined on October 19, 2019
Overall2food2service4ambience2

So so. Not what Ruth Chris’ used to be.

Ruth's Chris Steak House - Wailea
Responded on October 22, 2019

Thank you for your review. We are very sad to hear that you did not enjoy your most recent experience with us, and we would like to work to make it right. Please reach out to us directly with your contact information, including a phone number. We hope to hear from you soon.

Report
OT
Las Vegas
2 reviews
Dined on October 18, 2019
Overall5food5service5ambience5

My wife and I had a wonderful dinner during our honeymoon trip. We will definitely visit another Ruth's Chris location soon!

OT
Hawaii
25 reviews
Dined on October 11, 2019
Overall3food2service4ambience3

My filet was very tough - waiter never came back to check on us - they did comp it - be aware food and sides come hot extremely hot... takes forever to become palatable.

Ruth's Chris Steak House - Wailea
Responded on October 14, 2019

Thank you for your candid review. We strive for the highest brand standards in terms of quality, service and atmosphere. We would welcome the opportunity to earn back your business. Please send your contact information, including a phone number, to us as a private message so we may speak to you directly. Thank you!

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PC
Hawaii
1 review
Dined on October 10, 2019
Overall5food5service5ambience5

Great as usual ‼️

P
Hawaii
55 reviews
Dined on October 9, 2019
Overall4food4service4ambience4

Everything was good except we had ordered a ribeye and wanted a certain cut, he brought out 2 steaks, which wasn’t the cut we wanted. I asked for a large cap and the smallest eye. He came back and said the chef found one with no eye. I’m a meat cutter and have never saw a ribeye without the eye? I said ok and when he brought it out the cap was REALLY small and the eye was huge. Wasn’t happy.

j
Hawaii
7 reviews
Dined on October 9, 2019
Overall4food4service5ambience4

Enjoyed a pleasant evening with my family. Usually come to dine with my wife for our anniversary. This time I Brought my 3 boys for the first time to experience a higher level dining experience and also to celebrate my wife and my sons birthday, food was great and service was great as well as always. The only minor issues was that the bread was served kind of cold and the butter was frozen. Also the area we sat in the back was very nice except that it was cold with the air conditioner and ceiling fan running at the same time.
Overall thank you

JD
1 review
Dined on October 5, 2019
Overall4food4service4ambience4

Good dining experience. Great service. Would eat there again.

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