Ruth's Chris Steak House - Charlotte Uptown
Absolutely wonderful experience. Had dinner with a friend last night and was served by Dom. He had wonderful recommendations and answered every question we had. I will no doubt be returning.
Clayton was an excellent server, extremely knowledgeable about every step of the dining process. He knew everything from how the appatizers were prepared, to the exact temperature of the plates the steak were served on, to how the qualities of the soil the wine grapes were grown in effected the wine itself. Even though he had a few other large parties he made us feel like we were his only table. He really made our night special and an anniversary we won't forget.
Terrible service. Completely neglected. Food was good, but waited forever to get it. Drink order forgotten. Staff was indifferent. Won’t go back. Lots of better choices in the area.
Clayton and his assistants were fantastic. Made the night that much better and we didn’t have to worry about our order getting messed up or waiting for new drinks.
Was very disappointed to have seen what i thought was the manager go to everybody else's table to see how their experience was and never came to my table. Me and my husband was celebrating our first anniversary and I just wasnt impressed at all with the lack of service and acknowledgement. Not sure i our server was new but he acted like he didnt really know the menu then i had to ask twice for bread. It was very mediocre for a high class restaurant. Other than that the food was .
Andreas was great
Andreas with the help of Ryan made our dinner absolutely amazing. I took my best friend out to celebrate his graduation and his first experience at Ruth’s Chris. The entire staff was extremely welcoming and friendly. The manager Ken made sure to make an appearance and congratulate my friend with a champagne toast. Overall a perfect evening for a celebration, 5 out of 5 stars!
I was surprised because I normally have a good experience at Ruth Chris but the restaurant was hot and the food was not of good quality. Will not be returning.
Worst service by far.
I have been a patron for years and never seen such aweful service and under cooked food
My server completely forgot about us.
We had very nice servers! Everyone was friendly to my Mom and I. They made us feel welcomed and made us want to return another day. Most importantly, the food was hot and delicious. The steak tasted great and lived up to my standards.
My food wasn’t the best and i was mad for the price it should have came out right the first time.
I want to give a special thank you to my server Javon for taking great care of us during our visit. He and Ryan made Mother’s Day very special for my mother and I. Can’t wait till my next visit i would definitely request Javon every time!
April was such a delightful server! So attentive and patient with my kids. She made sure we had a wonderful experience for Mother’s Day luncheon!
Jake and Elijah made our experience awesome. Thank you!
Jake was a awesome waiter. Very nice. Our 2nd Anniversary and first time there. We will be back
Mic was a great host. He was very attentive and made sure we had a great experience there. The food was exceptional as well.
Our waiter was awesome, but had too many tables. Food was fabulous. Waitress at bar and outdoor patio was rudest we have ever experienced.
Food and service was outstanding as always. Thanks to management (Chad and Ken) for checking on us and to our servers (Melissa and Vertin) for making this an exceptional experience!
Service was excellent.... Erin and all the staff went above and beyond to take care of our large party.
We love Ruth's Chris restaurants, so when we were in town for a business trip it was a no brainer for us to visit this one. I wasn't ecstatic about our seat as it was out in the open and along the busy route from the front to the seating area, but I wouldn't have wanted any other server than Dom (short of Dominic). He was extraordinary and took great care of us. His over-the-top effort to see that we had a great dining experience was wonderful. The food, as is the case most every time, was prepared very well and we love the hot plates to help keep things hot! It was a great dinner and the folks working this evening were all wonderful.
We had a great time celebrating a birthday. Molly was our waiter and she was delightful and went out of her way to make our experience perfect. Thank you!!!
The steak at Ruth’s Chris is always terrific as well as the service. You can never go wrong by going there and have never had a bad experience. We tried the trio steak sauces for the first time and they were a nice addition to the steak. Can’t wait to go back .
Fantastic as always. By far my favorite steak dinner. The Filet was cooked perfectly, the butter on top can't be beat, the sides are always amazing and the mini cheesecake best anywhere. Can't wait to go again!
Food was excellent. Server Regie was very professional and fun.
Excellent food, exceptional service. It was a perfect evening!
Never disappointed at this place. Our server Erin was amazing. She was professional, knowledgeable and extremely attentive. If you go, and use open table, request her. You won't be disappointed.
This is where we go to get "the treatment".
When I feel like it's time for my wife to be pampered, we go to Ruth's Chris Charlotte.
The manager, Ken will be sure to come find us at our table as soon as we arrive. Eric, the beverage expert, was in so he came by as well. Eric is doing wonderful things with the wines, especially with the Italians, which we love.
Andreas immediately knew what to recommend for us in terms of wine, and it was wonderful. Vertin and John were running food and their timing and courtesy could not have been better.
Andreas was a real star. We will ask for him again. Courteous, expert, knowledgeable of food and beverages, he had great suggestions all evening.
The cut of meat we served was particularly good. So much so that we sent our compliments to the chef. I do not know who it was this evening (I should have asked), but he deserves special mention.
Ruth's Chris is not inexpensive, but given the quality of the food and service, we consider it a good value.
Ruth’s Chris is the absolute best! 6 stars out of 5
Great food and great service.
Everything was amazing. The food was delicious and the service was incredible. Ricardo was our server and he provided the best service I have ever experienced. He gave us suggestions that were amazing. Definitely going back!
Ruth’s Chris was wonderful as always! Javon’s service and his energy made our experience great! Will definitely be back
Very pleasant experience. From walking in the door and being greeted by an employee, guided to our table and drink order was immediately taken after we were greeted. Meal was served hot and excellent taste. Danny was great about keeping our drinks filled. We will be back :)
We throughly enjoyed our night out at Ruth’s Chris Uptown. Ricardo provided exceptional service and was present in every step of dinner, checking to make sure everything was perfect throughout the evening. Kim and Cassie made awesome drinks at the bar. Couldn’t have asked for a better birthday dinner!
Enjoyed wonderful food for a quiet brunch on Easter! It was nice to have a favorite server taking care of us. Reggie is outstanding.
My husband and I had a great lunch at Ruth Chris on Easter Sunday. Our steak and lobster tails were perfectly prepared. The best part of our fabulous experience was our server Erin. Erin is professional, knowledgeable, friendly, and attentive. It is obvious that Erin enjoys her work and Ruth Chris is fortunate to have her as employee. Thank you Erin and we will certainly ask for you on our next visit. Thank you Ruth Chris for a wonderful dining experience!
Clayton and Phil were amazing and attentive! We had two young tired children in our party. They treated the children as a lady and gentleman. By doing this the children felt important and tried very hard to act as they were treated. What an amazing dining experience for all!
My dining experience at Ruth Chris for my husband’s birthday was excellent. It was his first time & he’s a very picky eater. Our waiter Ricardo suggested some dishes, he tried them & LOVED IT!
Great food and service