Temp of steaks was reversed, wait staff never came to ask if everything was to taste. I used my napkin to switch since my wife cant have medium rare being pregnant. I ordered a cocktail to start and after it was empty had to ask for wine list as no one noticed or asked if I’d like another drink. Only time we got asked if wanted anything was the desert list where they could make more money. I have better service at Restaurants a 3rd the price.
My wife’s glass of wine was delivered with lip marks on the rim of the glass. The waiter was happy to replace it but, for these prices, that absolutely should not happen. The Filet i ordered had two large pieces of gristle on it...I’ve never had that on a filet. Again, for the price of the filet, i would have expected a better cut of meat.
We brought our two adult sons on Jan 1, 2018 to celebrate New Years. Our server Jerry was extremely cordial and made the entire meal so pleasurable. Our steaks were cooked to perfection, the sides were all very good, and there was so much to select from the drink/wine menu.
Very good meal, will come back and ask for Jerry!
Overall a good time. Food was excellent and our server was very nice. The downfall of the visit was a table literally in the walkway to the kitchen less than 8-10 steps from the entrance. I’m not sure why a restaurant of that caliber seats anyone in that spot. It would be better left as an open area. When spending $400-$500 for a meal, I expect better.
Ruth's Chris is a true special occasion restaurant--a place to celebrate a special occasion that makes the occasion even more special. The dining room is luxuriously comfortable, the bartender is skilled, but the most important reason for visiting any restaurant, the food, is extraordinary. Our T-Bones were perfectly cooked to our separate preferences and could not have been more flavorful.
The food, the service great. The parking is literally the worst in all nova and the valet parking assistants are just incompetent.
Christmas Day dinner with my family. There was one servers for the room with four very busy tables, I believe two servers would have been better.
My baked potato was overcooked as if it was an older baked potato baked for a second time.
My filet mignon was tough.
I frequent this location often, but recently I've been noticing a lower quality of products served or how they are cooked. The service seems to be lacking possibly due to a shortage of personnel.
Hopefully they'll be able to pick it back up to Ruth's Chris' standards. I'll try them again in a few months.
Hostess was exceptionally outstanding upon our arrival having me taken to a booth, requested, however, not 52, our favorite and not specifically listed when making the reservation. The Hostess had us wait an extra 10 mnutes, only five minutes pass our reservation and seated unknowingly to her and her staff at booth 52 and then updated my profile to en sure seating in the future.
Being handicapped, using a walker, this was really appreciated that such an effort was made when there were other booths available; however, not to my satisfaction,
Great service and food. Will be back.
Christmas Eve dinner with the family. It was a great way to sit relax and enjoy great steak.