Good service, delicious food, decor could use a little upgrading.
We had a wonderful first time experience. The staff were super friendly and the environment was quite pleasant. Our waiter was more than willing to answer any questions we had and explain in detail. I have a few crucial food allergies and he made sure to explain this to the chef to ensure my safety. We had the porterhouse steak for two, which to our surprise, was the most amazing steak we have ever had the pleasure of eating. It was cooked to perfection!! We have recommended this restaurant to many of our friends as we want them to share the same experience we did. Thank you Ruth's Chris!
Our server, Kimberly, was fantastic.
Food was okay. We have been there before and the steaks were seasoned and cooked to perfection. Not so much this time. The steak did not taste or have the texture of a $75 New York Sirlion steak.
Our main pain point however was the service. Every table around us was catered to multiple times. With servers continuously coming by. Nobody came by our table to ask us how the food was once we were served or if we needed anything else. In addition, the runner (person bringing out the food) simply hastily dropped plates at our table without even uttering a word of what was being placed/served. There was also no spatial regard when placing the dishes. The fries and asparagus were actually partially stacked.
To add further insult to injury, I asked one of the servers to bring us a butter knife for the butter, to my amazement, his response was “you can use the steak knife.” The same server also sprinkled pepper all over the table and my shirt when asked to grind some over my steak. Once again he showed no regard and didn’t even acknowledge the fact that there was pepper all over the table. Lastly, when asked to top up my glass of water the same person dropped an ice cube on the table and walked away by simply saying “sorry.” I had to pick up the ice cube and wrap it in my napkin.
Furthermore, We went through our entire meal without anyone asking us if we wanted our drinks to be topped off.
Cherry on the top, was the tip. I tipped purely for the fact that we didn’t wait too long for our food and took into consideration the horrrible service I received. Once again to my amazement I heard the server say to hi colleague behind our backs “they’re so cheap they only tipped $X”... WOW!
Instead of asking if we were disappointed in anyway, the server has the audacity to make such derogatory comments.
I am not going to tip north of $30 for service that I wouldn’t even except from a hole in the wall restaurant let alone a fine dinning restaurant.
Outstanding service! Food was incredible. Only suggestion is perhaps some table lighting and music to enhance ambience.
It was my son's birthday and the restaurant was very aesthetically pleasing. My children were already talking about the smell of the food! I was the only to order the chicken. My other family members had filet mignons, and lamb. We also had asparagus, creamed spinach, mashed potatoes, potatoes au gratin and shoestring fries. The food was very good. We also had Riesling - I had a pomegranate martini - my new favourite martini!
The service was exceptional. Our main server was very thoughtful and engaging.
The surprise dessert for my son was a very nice touch! We had a wonder evening! Great restaurant!
We had a gracious experience. What a lovely treat in a rushed hurried city. White table cloths. Quiet dining. It is worth the expense for a very special occasion we were celebrating. The food, the service and the ambiance was worth every penny. We were not rushed. If you only go out once a year, you won't be disappointed here in the downtown Toronto location. The Niagara Falls location was very different. It was more of a modern, loud bustling ambiance. We had used it three years ago. The food then was also excellent. For us this time, the Toronto location was more suited to our need.
Steak was delicious. The set menu had the perfect size steak, and was decent value. Drinks were on the pricey side though.
Thank you for accommodating halal options. My friends and I will definitely visit more often now that we do not need to order halal items before hand.
Thank you again for the awesome experience and food!
We were unpleasantly surprised at the jump in prices, almost double since the last time we have been there. A great tasty meal is appreciated but the increase in the menu was surprising.
This is my third time at this location and it was as incredible as the last two times. We celebrated my mother's 60th birthday. The food is fantastic; it is incredibly difficult to choose meals on the menu because everything they serve is perfect. Our server was very attentive and included a complimentary cake for my mom. Everyone is kind and enthusiastic - even during your walk to the bathroom, you'll catch a smile from everyone on your way. The steaks are the best I've had anywhere; their unique sizzling plates and quality cut of meat are exquisite. Recommend, recommend, recommend!
They received us and were all very friendly. My husband and twin boys. The food was very good. We order our sides and they portioned our mains for us since we were planning on sharing. The kids liked their orders (tenders). We were all done and they came out w a delightful slice of cake with a candle with a happy birthday greeting. A special night was had. Thank you.
Amazing service. My first time there and was called by name at every interaction . I felt like a regular . The steak was perfect. Flawless .
The meals are considered pricy, but the quality is definitely there for the steaks. You should try it at least once as the experience is quite different. It's a mature crowd, most of whom seem to have an enhanced taste for life.
A very good experience, the meat was tasty. Business meal occasion but very good ambience, the service was extraordinary. that's why this restaurant is very expensive
Delicious food and good portions. Had the 22oz cowboy ribeye and it was fantastic. Apps were good too
The food and service was excellent. You might think it’s pricey but it’s well worth it. Lots of delicious food. You leave with a full belly.
Great steaks as always. Sides are good for sharing.
The steak was great. Vegetables and fries were served warm at best. Took three asks to get vinegar. Hardly anyone in the restaurant so not due to lots of people.
I have been to RC many times but may not return. Given their prices the experience should be top notch
Manager was great
Perfect for a date night. We ordered the porterhouse and it was perfect. It melts in your mouth like butter.
We had a lovely experience at Ruth Chris. The service was perfect, timely and our meals were outstanding. The waitress was great, especially when asked to make recommendations and her personal favorites. Thank you!
We celebrated a birthday. Very enjoyable experience
It's a bit pricey compared to the Keg but otherwise was a great dinning experience.
Our third time back. This time was another amazing service. The only thing that could have c care it prefect was if it wasn't Valentine's day. I didn't like the small prefixed options. I come here for the vast menu and carefully detailed cooking.thankyou to the whole staff I'll definitely gfs back again soon.
Food is amazing but not too keen on ambiance wish they could make it more cozy and intimate.
Good service on Valentine's day
Great service. Waiter was 10/10. Food was cooked perfectly. Hours later, I am still thinking about that meal.
The service was amazing as usual, I’d give it 10 stars if I could. The food was not like we remember, used to be a lot better.
As a steak snob, this place always meets/exceeds my expectations. Fantastic experience
Took my wife for an early Valentines dinner.
The service was wonderful, our waitress was amazing, all staff, from front desk to management were fabulous. The restaurant seems outdated and dark. The meal, the steak was excellent, the sides were average, mashed potatoes were runny, broccolini was flat and the total presentation is outdated and not appealing. The salads, apple and squash was very good, the Caesar needed bacon and croutons. The appetizer, calamari was chewy and needed a dip. Overall if I’m going to spend 250.00 on a meal, I would like a better presentation and a more modern atmosphere .
I was very surprised with how delicious the meal was. Everything was great. I had gift cards from a few years ago, and luckily you guys accepted them.
Our server intimidated us a little, but was friendly.
best steak ever, very attentive service, friendly, helpful server, very good experience
Double date night only happens once in a while and this was one to remember! Lights were dimmed and people enjoying themselves in every direction. Food was superb, wine was delicious and service was wonderful and attentive. We were all sad it was over and one of our friends was even considering ordering a second time within the sitting. There was nothing to complain about but maybe that we cant afford this on a regular basis.
Thank you for a wonderful evening Ruths Chris we will be back
Always excellent...never disappoints. Service and food are always top quality.
We had made a reservation and when we arrived we were seated immediately. Cold Ice Water was poured right away. Our drink order was taken and the drinks were delivered fast as well.
They put nice warm bread on our table along with some whipped butter.
We thought the Menu was great- lots to choose from. We ended up ordering from the Winterlicious Menu. We started with the soup and it was amazing!! The Steak was cooked perfectly to our liking - we had ordered the mashed potatoes and mushrooms to go with our meal and they were both very good as well. The desert was absolutely delicious and the Cappuccinos were nice and hot as well. Our server Kimberly was very nice - attentive and liked to chat. Between courses - our table was cleared in a very timely fashion as well. And the person doing that was also nice to chat with. The restaurant was busy and we didn't really see any empty tables - but even though all the staff were very friendly and courteous. We were not rushed out of the restaurant at all and even at the end of our Cappuccinos were we even offered more water. I would definitely recommend this restaurant and would be going there again for sure!
My husband and I came to the restaurant for the Winterlicious Event.
Our waiter was fabulous, very knowledgeable, not hovering around us. All I can say is Wow!!
Unlimited bread, caesar salad to die for, stuffed chicken, yummy.
The dessert was the best I have ever had. Will definitely return.
Great service and an excellent meal. First I fell in love with the pomegranate martini, then after a couple of martinis I fell in love with everyone:)
Great service. Servers are very professional. Price is little higher than other steak restaurants but it is totally worth it.