We went to Ruth's Chris in downtown St Louis on New Years eve. We had driven 6 hrs to meet family on this occasion which happens once a year. After placing our order, the waiter did not bother to check on us, only a few random items were delivered to the table, waited another 45 minutes and our orders never came and wasn't checked on by the server. As I said before, My family and I get together once a year on this date for a special meal, this was absolutely the worst service we have ever received at a restaurant of this caliber. Very unapologetic, had to leave table 3 different times to seek managers help.
We had a fabulous anniversary dinner with plenty of privacy but with the perfect amount of service.
The food was delicious, but maybe the waitress had to many tables, because what should have been 1:15 min. Was 2:30 + and it was just two of us. I felt like most ofthe time we was just sitting there waiting.
not the old Ruth Chris was very disappointed, waiter was ok wife has got the stuffed chicken for years was way over done. My steak was ok. Shrimp cocktails were thrown together in chilled glass cocktail sauce had separated. just not the normal Ruth Chris meal....
Consistently good food. Pricey, but worth it.
Rebeen was the best waiter ever. Very knowledgeable about the menu and even recommended drinks. The front door staff was great as well, very friendly. The food was amazing!!!!
Food was fine. Service was excellent. Not many people there so it makes you wonder why. But I will never go back because we had to pay $25 to park below the building for 2 hours. We did not feel safe parking on the street. Our son met us there and parked in the same garage and paid it also. The host said we could have used valet parking and paid less but we were unaware of that deal. Not worth it.
All good, aside from sports TV in our booth. Didn’t realize it could be turned off until end of the meal.
Service was great. Tho we had a waitress was a real team under a super manager Ben Joseph.
Steak was cooked to perfection.
Lobster mac & cheese was awesome.
Our experience at Ruth’s Chris St. Louis was absolutely fabulous. I was with my wife and her two friends. We all got the Fall Special and it was such a great deal. 3 of 4 steaks were cooked correctly, and the 4th was sent back without any kind of issue. The service was on point. Kyle was our server and he was great. He provided great service with good conversation and a wonderful sense of humor.
So glad we went and next time we go back we will ask for the same server!