Ruth's Chris Steak House - Charlotte - South Park

4.6
2540 reviews
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$31 to $50
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Steakhouse

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About

Welcome to Ruth's Chris Steak House. As founder Ruth Fertel used to say, "If you've ever had a filet this good, welcome back." We take steak seriously, but we're also serious about making sure you have a good time. So you won't find the stodgy, uptight attitude you might find at other steak houses. Our SouthPark location, created in the classic Southern style, features a spacious dining room and private dining areas. Surrounded by dark hardwoods and artisan tiling, you'll feel as if you're back in New Orleans. All beef is USDA Prime, prepared in 1800 degree broilers and served on 500 degree plates, and all accoutrements inspired by Ruth's New Orleans heritage. Let us know of any specific requests for an evening with that special someone, and we'll take care of the details. Life's too short to eat anywhere else.
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Private dining
Dining Style
Fine Dining
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Cuisines
Steakhouse, Steak, Seafood
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Hours of operation
Dinner:
Monday - Thursday: 5:00pm - 10:00pm
Friday - Saturday: 5:00pm - 11:00pm
Sunday: Dinner 5:00pm - 9:00pm
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Phone number
(704) 556-1115
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Payment options
AMEX, Diners Club, Discover, MasterCard, Visa
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Dress code
Business Casual
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Executive chef
Chase Gomez
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Catering
Please call for details. 704.556.1115
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Neighborhood
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Cross street
Across from SouthPark Mall
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Parking details
Valet is complimentary, and located at our entrance. Also offered is a private lot and a covered parking garage.
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Special events & promotions
Please call Tonya Ellison for details. 704.726.3200
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Counter Seating, Full Bar, Gluten-free Menu, Happy Hour, Outdoor dining, Outdoor Smoking Area, Private Room, View, Wheelchair Access, Wine

Private Dining

Ruth's Chris - Charlotte offers private dining space for parties of 10 to 100 guests. State of the art AV equipment, including flat screen TVs and all necessary components, are available and included in the cost of your event. Custom event planning, prefix or a la carte menus, personal logos printed

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What 2540 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.2
value
Noise · Moderate
85% of people would recommend it to a friend
5
4
3
2
1
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OT
New Orleans
1 review
Dined 2 days ago
Overall 3food 3service 2ambience 4

Place has changed downwards a bit. Great steak as always but service has slipped. Almost 3 hours to eat, too long for this restaurant. They seem to have lost their identity as a premium steak house.

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OT
Charlotte
82 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

A beautiful evening with my sister! Celebrating Christmas

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OT
Charlotte
13 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Our waiter was a gentleman by the name of Michael who was excellent, attentive and very professional with his approach to making our event memorable.

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OT
Atlanta
1 review
Dined 7 days ago
Overall 4food 2service 4ambience 4

Birthday Dinner, was ok. Waiters can put more smiles on their face. Surf and turf was dry and steak burned. Sweet potato cold, tea taste like coffee and glasses smelled like fish until he came and cleaned and it changed the smell.

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OT
Raleigh
1 review
Dined on December 8, 2018
Overall 5food 5service 5ambience 5

Excellent, as usual. Celebrated my son’s 21st birthday.

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KC
Charlotte
1 review
Dined on December 8, 2018
Overall 5food 5service 5ambience 5

Amazing. Our anniversary was well celebrated here. We will be back to celebrate again!

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MC
1 review
Dined on December 8, 2018
Overall 2food 2service 4ambience 3

Usually love Ruth's but this was not the worst experience we've had there. Filets were below average and the potatoes tasted strange. Will only go to location in uptown from now on.

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DR
Charlotte
11 reviews
Dined on December 7, 2018
Overall 5food 5service 4ambience 5

Great dinner over the holidays.

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OT
New York Area
1 review
Dined on December 7, 2018
Overall 5food 5service 5ambience 5

Anniversary

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B
Charlotte
12 reviews
Dined on December 5, 2018
Overall 5food 5service 5ambience 5

Awesome steaks and appetizers! Zero wine corkage! Dog friendly on outside patio. Our favorite restaurant

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JG
1 review
Dined on December 5, 2018
Overall 5food 5service 5ambience 5

Phenomenal. Service, food, atmosphere was outstanding. Everyone was very attentive, right down to the young man that served us water. Jon the staff member who waited on us, helped with accommodating my husbands needs on his food preparation. So very happy this was possible. The lobster bisque was very good, but could of included larger or more lobster bites. Minicule. Our petite fillets were cooked to order (medium rare) and cut with no effort. The manager, checked on us several times as well and surprised us with two plates of cheesecake and chocolates. Free...even though we had told him not too. As we were celebrating a birthday. For a few hours of pampering, excellent food and quiet surroundings, Ruth’s Chris is it. Will see them next year for a birthday, as we could only do this with the thanks from having a gift certificate.

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WB
1 review
Dined on December 2, 2018
Overall 5food 5service 5ambience 5

My family chose Ruth's Chris to celebrate my son's 16th birthday. It was an amazing experience from start to finish. The reservations were easy to make and I received confirmation in a timely manner. My son's nut allergy was mentioned and staff took great efforts to accommodate this dietary restriction. He did not feel denied of anything and truly felt special. The wait staff were attentive, observant, and kind. They made eye contact and followed through with every request we had with a smile, even taking pictures of our group. The food was phenomenal and my son talked about it for days. I could not have asked for a better experience for a milestone birthday. Thank you so much!!

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C
Charlotte
27 reviews
Dined on December 2, 2018
Overall 5food 5service 5ambience 5

As always, our waiter Michael was perfection. It’s always a Hollywood moment when we are there to celebrate a special occasions.

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T
Sacramento
36 reviews
Dined on November 28, 2018
Overall 1food 5service 1ambience 1

We had a group of eight people and everyone of us were cold. Either the restaurant did not have a heater or the management chose not to turn it on.

We spent $2,000 and will never return.

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c
San Francisco
1 review
Dined on November 25, 2018
Overall 3food 3service 2ambience 4

The service was off. Restaurant was not full, but I felt like the servers, runners and bus people were not in sync with each other. Appys came fast, plates for that were not cleared and our dinner shows up. Mash potatoes were not creamy at all. Plates for dinner seemed to be removed haphazardly. Then dessert shows up before coffee without utensils. Even waiter who brings coffee says they should not have brought those out cause he had utensils. I have been to other Ruth Chris’ that were much more on point. In Charlotte have to give the edge to capital grille

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OT
Charlotte
4 reviews
Dined on November 25, 2018
Overall 5food 5service 5ambience 4

Jimmy was awesome!

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JJ
Charlotte
16 reviews
Dined on November 25, 2018
Overall 5food 5service 3ambience 5

Overall this is one of the finest restaurants with the best service in Charlotte!

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OT
Charlotte
4 reviews
Dined on November 25, 2018
Overall 5food 5service 5ambience 2

Everything was delicious as always. The service was excellent. Low score on ambiance, as we were sat in a small back dining area and not in the main dining room.

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KG
Raleigh
1 review
Dined on November 22, 2018
Overall 4food 5service 5ambience 3

Loved our server and the Thanksgiving traditional dinner was absolutely perfect. Beat our experience at the Capital Grill by a mile!

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CM
Charlotte
1 review
Dined on November 22, 2018
Overall 3food 3service 3ambience 3

Fisrt time after wondering about it for years. Vastly over priced with everything being a la cart. Much better food and ambiance elsewhere such as Morton's.

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DM
Charlotte
1 review
Dined on November 22, 2018
Overall 5food 5service 5ambience 5

Thanksgiving

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OT
Raleigh
1 review
Dined on November 22, 2018
Overall 5food 5service 5ambience 5

Had a great Thanksgiving lunch ! Food was wonderful as well as the service!

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AK
1 review
Dined on November 22, 2018
Overall 5food 5service 5ambience 5

We had a fabulous Thanksgiving meal and friendly service.

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SB
Charlotte
1 review
Dined on November 22, 2018
Overall 5food 5service 5ambience 5

Awesome first experience. Jonathan, our server, was outstanding!

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b
Charleston
107 reviews
Dined on November 19, 2018
Overall 3food 3service 5ambience 3

We ate here on a Sunday night...no need for reservaations...the place was empty.
We had a great young lady as our server. She handled our wine well and made good recommendations to our order. One of our steaks, though, came overcooked but the kitchen quickly corrected their mistake and prepared a new one. We were also never asked if we wanted dessert. We were just given our check after they cleared the table. I think they were a little in a hurry to close up. They also tried to clear our plates twice when we were talking during our meal and not actively eating.
Usually a more solid experience at this Ruth's Chris. A little disappointing this time.

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OT
Charlotte
1 review
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

Best steak I’ve ever had. We were celebrating our anniversary and they had fresh flowers on the table and also gave us a free glass of champagne each. Very nice touch. Love the food here and service is outstanding.

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S
Charlotte
1 review
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

We had a wonderful experience. The wine was wonderful and the steaks were the best I’ve had. Thank you so much

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CG
Charlotte
7 reviews
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

My Birthday celebration with family

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S
Charlotte
1 review
Dined on November 11, 2018
Overall 3food 3service 2ambience 4

We’ve been going to Ruth’s Chris for many years but the last few times have been a disappointment. The only reason we went this time is because my son wanted to take his father out for Veteran’s Day and wanted to go to Ruth’s Chris.

Starting with the service, our waiter appeared to be having a bad day and didn’t seem to be in the mood to be dealing with customers. While sometimes she seemed very pleasant, most of the time she seemed annoyed by us. Add to that the fact that the service was extremely slow (mainly from the bar) and the fact that we waited quite a while for her to even check to see if we wanted dessert (let alone take our order) and it proved to be a very uncomfortable experience.

In addition, the food was only fair. My filet was over done (and no I didn’t send it back because by this time I just wanted dinner to be over) and our sides were just ordinary. At approximately $100 per person for the evening, I’d like more than ordinary.

We will not be dining with Ruth’s Chris in the future. Charlotte has too many other great steakhouses for us to spend our money here.

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B
Charlotte
1 review
Dined on November 11, 2018
Overall 5food 5service 4ambience 4

My wife and I are very pleased at eating at this restaurant. The very best tasting steak that we have ate. We can't eat from any other steak house now cause nothing can compare to it. 2nd time visiting and we will always be coming back. Thanks Ruth Chris for serving the best steak every time we come eat. Please don't change what y'all are doing cause it is worth the price to wine and dine there.

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OT
Charleston
13 reviews
Dined on November 10, 2018
Overall 4food 5service 2ambience 5

Food is excellent but the service has really declined. At one time the service was outstanding but over the last year or so it is not what it should be.

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MM
1 review
Dined on November 4, 2018
Overall 5food 5service 5ambience 5

I love dining at Ruth's Chris. The food is excellent and the service truly superb. I am always looking forward to the next time!

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D
Charlotte
6 reviews
Dined on November 4, 2018
Overall 5food 5service 5ambience 5

Always enjoy the great food and outstanding service.

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DA
1 review
Dined on November 3, 2018
Overall 4food 3service 3ambience 4

Dessert was like eating cardboard. Salad was just okay. For a $200 dinner it was just okay.

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BB
1 review
Dined on November 2, 2018
Overall 5food 5service 5ambience 4

We were celebrating my mom’s birthday, and everyone was very attentive to her. They made sure she was well taken care of. Everyone’s food was amazing, but I could have eaten the entire bowl of sweet potato casserole and I don’t even eat sweet potatoes normally. It was a great night for our family.

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JW
1 review
Dined on November 2, 2018
Overall 5food 5service 5ambience 5

Great steaks and good staff. Great attention to detail and amazing whine list. I will definitely return.

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ZZ
E. Tennessee
13 reviews
Dined on October 29, 2018
Overall 3food 5service 1ambience 1

The overall dining experience was less than satisfactory because of a lack of timely service. For the price of the meal, having to wait 25 minutes for the check is not acceptable. However the food was outstanding!

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Z
Charlotte
17 reviews
Dined on October 26, 2018
Overall 5food 5service 5ambience 5

Consistency places Ruth's Chris at the top of Charlotte's steak houses. The service was excellent and the food was perfectly prepared and presented.

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C
Charlotte
6 reviews
Dined on October 22, 2018
Overall 5food 5service 5ambience 5

As usual, the food and service were incredible. My server, Jim, was extremely knowledgeable and attentive!

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JA
Charlotte
1 review
Dined on October 20, 2018
Overall 5food 5service 5ambience 5

Ruth Chris South Park is always our go to spot for special occasions! Amazing food. Great service. Wonderful atmosphere.

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