Ruth's Chris Steak House - Charlotte - South Park

4.5
2648 reviews
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$31 to $50
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Steakhouse
Welcome to Ruth's Chris Steak House. As founder Ruth Fertel used to say, "If you've ever had a filet this good, welcome back." We take steak seriously, but we're also serious about making sure you have a good time. So you won't find the stodgy, uptight attitude you might find at other steak houses. Our SouthPark location, created in the classic Southern style, features a spacious dining room and private dining areas. Surrounded by dark hardwoods and artisan tiling, you'll feel as if you're back in New Orleans. All beef is USDA Prime, prepared in 1800 degree broilers and served on 500 degree plates, and all accoutrements inspired by Ruth's New Orleans heritage. Let us know of any specific requests for an evening with that special someone, and we'll take care of the details. Life's too short to eat anywhere else.
What 2648 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.2
value
Noise · Moderate
91% of people would recommend it to a friend
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OT
Charlotte
3 reviews
Dined 19 hours ago
Overall 5food 5service 5ambience 5

Dinner & Service were both great and the prices were very reasonable. We enjoyed our VDay Dinner!!

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OT
Las Vegas
1 review
Dined 2 days ago
Overall 3food 3service 5ambience 5

The ambiance was great. However, I wasn’t too impressed with the food, particularly the Bone-In Ribeye. I’ve been exceedingly impressed with other steakhouses, which may be a reason that I may come across as bias. I probably would not re-visit, as the cost wasn’t worth my overall experience.

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R
Charlotte
19 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

5 stars as always!! We can never say enough great things about Dan!

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OT
1 review
Dined 3 days ago
Overall 4food 3service 5ambience 4

Food was good not exceptional, my steak was almost all fat and it was NY strip, kinda disappointed but still tasted good

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OT
1 review
Dined 3 days ago
Overall 3food 3service 5ambience 4

Our server was wonderful, however the meal was less than impressive at this price point. We dine at Del Frisco's and Capitol quite often and decide to go back to this restaurant for Valentine's Day. The sides were lukewarm and my steak was way under cooked. The sauces that accompanied my wife's steak were cold. They had to be sent back to be warmed up. The lobster mac and cheese was deffinately not "signature" worthy. Both of our desserts were definitely microwaved. I had the Apple pie dessert. The center was hot lava in the edges were cold.

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OT
Western NC
2 reviews
Dined 4 days ago
Overall 3food 3service 4ambience 4

Very busy night. Server was attentive and professional until we were served...steak was ordered medium rare and came out medium well at best. Cut it and left sitting on plate and for over 10 minutes no one followed up. Ended up an unhappy customer.

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F
Jacksonville
45 reviews
Dined 4 days ago
Overall 3food 3service 3ambience 2

Valentine’s Day Honestly I was underwhelmed this experience! Typically Ruth’s Chris is a very special dining experience but the staff simply did not seem up for the holiday! I of course enjoyed my wife’s company but overall I have experienced much better Ruth’s Chris experiences, including this location.

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RR
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Everything was wonderful and all the servers were very respectful of us and didn’t interrupt our date night. The food was out of this world steak so tender. We’ll be back!

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TI
San Francisco
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

Michael was great!

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E
Charlotte
81 reviews
Dined on February 9, 2019
Overall 5food 5service 5ambience 4

Always an excellent meal and consistently good service. Enjoyed meeting one of the owners at our recent visit. Only recommendation, perhaps a little light jazz or soft music during dinner in the Main Dining Room would enhance the ambiance.

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KC
Charlotte
8 reviews
Dined on February 4, 2019
Overall 5food 4service 5ambience 5

My food was great . My husband ordered a rib eye and it had more fat than he cared for . The service was great and as always great atmosphere.

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OT
Charlotte
2 reviews
Dined on February 4, 2019
Overall 5food 5service 5ambience 5

Excellent food and atmosphere. A very enjoyable meal, as usual!!!

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L
Charlotte
5 reviews
Dined on February 3, 2019
Overall 5food 5service 5ambience 5

Impeccable service without feeling stuffy. Favorites included: Crab stack appetizer, Ribeye, Creamed Spinach and Bread Pudding.

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BK
Charlotte
3 reviews
Dined on February 3, 2019
Overall 5food 5service 5ambience 5

Excellent food,service, & management! Thank you Ben & Micheal for a wonderful evening! You know we will be back! They go above & beyond!

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e
Los Angeles
20 reviews
Dined on February 2, 2019
Overall 5food 5service 5ambience 5

Always a delicious dinner! Service is top notch and our steaks were prefectly cooked.

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SR
Omaha
1 review
Dined on January 30, 2019
Overall 4food 3service 5ambience 4

3 filets ordered medium rare. One came well done. Not even close. For the price, this should never happen. Everything else was nice.

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BJ
Nashville
52 reviews
Dined on January 30, 2019
Overall 5food 5service 5ambience 5

Great service !

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V
Charlotte
36 reviews
Dined on January 28, 2019
Overall 4food 4service 4ambience 4

I am a Ruth's Chris fan. Out of all the big steakhouses in town, Ruth's is always consistent. You know what you are getting time and again. They are not perfect but in my book, pretty darn close! Even though we dined at the end of restaurant week I felt I has the Ruth's Chris experience and appreciated the "discounted" dinner for a change, though I will return for the regular menu time and again. Our server Michael did a great job and remembered me as a returning customer! Always nice to be remembered.

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CP
Savannah
5 reviews
Dined on January 28, 2019
Overall 5food 5service 5ambience 5

Excellent choice! The food, the servers, management staff, etc, all made my experience worthwhile.

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OT
Charlotte
1 review
Dined on January 27, 2019
Overall 5food 5service 5ambience 5

Excellent service and food

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DW
Charlotte
16 reviews
Dined on January 27, 2019
Overall 5food 5service 5ambience 5

Only one word is needed to represent Ruth’ Chris and that word is excellence!!!!! Service and food were excellent!!!! Tony was my family’s server and he is always an excellent ambassador of what is expected from the Ruths’ Chris experience and team!!!!! We always request Tony to be our server!!!!!!

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Charlotte
6 reviews
Dined on January 27, 2019
Overall 5food 4service 5ambience 2

It was very good. I just didn’t like my seat.

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TF
1 review
Dined on January 27, 2019
Overall 4food 4service 4ambience 4

Our overall experience was very good and we will be back!

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LO
Charlotte
7 reviews
Dined on January 27, 2019
Overall 1food 1service 5ambience 4

Quality of the Filet Mignon was terrible. I have never seen stringy, grisely, steak but we got served it Saturday night. And when it came out the second time it was rare inside when I ordered medium. It had to be sent back twice. When it was finally edible my family was done and I sat there eating a fair to medium steak alone. It ruined the whole dinner for us.

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M
Western NC
12 reviews
Dined on January 27, 2019
Overall 4food 3service 5ambience 5

We have eaten at Ruth’s Chris many times and in multiple cities. The food is normally very good. This time we went for Charlotte Restaurant Week. The steak - a petite filet mignon was delicious. The garlic mashed potatoes were watery, too liquid. The dessert,however, was a disaster. We had our desserts as take out, as we were too full to eat them at that time. We took the desserts home and leisurely had them in front of the TV. I had the bread pudding. It was like a white ball of Playdough- absolutely tasteless and doughy. There were several berries in the box with it , but far too little to help the playdough. My husband had the other dessert- something chocolate that was quite
unremarkable and not memorable. Mine was memorable in that it was so bad. We have had the desserts on the regular menu in the past and they were really good, but the Restaurant Week desserts were a failure.

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JR
1 review
Dined on January 27, 2019
Overall 5food 5service 5ambience 5

The staff was super friendly and the owner was walking Around talking to guests and being very friendly. Food was amazing! Will be back for sure

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B
Charlotte
12 reviews
Dined on January 27, 2019
Overall 5food 5service 5ambience 5

Always a great meal! Service, atmosphere, food and menu, always above our expectations!!

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ET
1 review
Dined on January 26, 2019
Overall 5food 5service 5ambience 4

We came during Restaurant week and even though it was busier than when we have visited during a normal weekend we were well taken care of and the food was just as excellent!

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SH
Charlotte
5 reviews
Dined on January 26, 2019
Overall 5food 5service 5ambience 5

Excellent meal and service. Our server Brandi was excellent. Wonderful dining experience!

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DH
Charlotte
8 reviews
Dined on January 26, 2019
Overall 5food 5service 5ambience 5

Amazing food, amazing service and overall a great time.

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OT
Charlotte
3 reviews
Dined on January 26, 2019
Overall 5food 5service 5ambience 5

Everything (food, service, and atmosphere) was on pointe!

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DW
Charlotte
17 reviews
Dined on January 26, 2019
Overall 5food 5service 5ambience 5

Excellent food!!!! Excellent service!!!! Tony is a great example of the excellence that is expected of the Ruth’s Chris name and team!!!!!!!!

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MP
1 review
Dined on January 26, 2019
Overall 3food 3service 3ambience 3

I asked for a medium well steak & it was rare, the wrong dessert was brought to the table, & I had to ask for glasses to be filled. Server only came to the table to bring the check after taking our order & I still left a generous tip because I know in most cases that's their income. Maybe the service was a little slack because it was Restaurant Week, but I believe the service should always be the same. Not sure if I will return.

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CF
Charlotte
38 reviews
Dined on January 26, 2019
Overall 4food 4service 4ambience 4

The food is consistent and an pretty good deal for Restaurant Week, though I am disappointed that this time (for the first time I can recall), there was no soup available on the RW menu--only salad. Please bring back a soup option. I've been to this location around 10 times in the past few years. I always have a reservation and always show up on time (if not a bit early), and I can't recall a single time (Restaurant Week or otherwise) that they have had the table ready at the reserved time. There's always a wait beyond the reservation time of 5, 10, 15 minutes or more. This time we weren't seated until 12 minutes after the reservation. (And showed up 9 minutes early, so a total of 21 minutes standing there waiting to be seated.) They really need to do a better job of making sure they take reservations only if they can seat the customer at that time. Like most others, I don't make a reservation merely to be "checked in" at that time but to be seated at that time. The service was prompt and friendly, though they originally brought me the wrong salad. Also, both of our steaks were cooked one notch above what we requested. I ordered medium rare, but it came out medium (plus), and my date ordered medium, but it came back more like medium well. I never send steak back unless egregiously overcooked; they can't reverse the clock on the cooking so they would probably just throw away the meat. I don't want to be wasteful so I took it as-is but would have been happier if the steak were closer to the medium rare that I requested.

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JC
Charlotte
1 review
Dined on January 25, 2019
Overall 3food 3service 5ambience 2

Service was excellent from Tierre and team. We went during restaurant week this time and food was good, but not outstanding. The biggest complaint we had was the noise level. We could barely hear one another and felt like our neighbors were involved in our conversation, and us in theirs. More the normal price you pay, we were hoping for a more intimate setting.

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W
Charlotte
5 reviews
Dined on January 25, 2019
Overall 5food 5service 5ambience 5

Excellent dinner overall. Steak and dessert were excellent. Steak house salad was fair. Somewhat over dressed. Also servers made a mistake by bringing out wedge whereas the steakhouse salad was ordered. They corrected quickly. Pinot noir wine was very nice for 8$/glass. Look forward to next time. Walt Bauer

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FA
Charlotte
1 review
Dined on January 25, 2019
Overall 5food 5service 5ambience 5

Had a great time on our date night

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OT
Charlotte
3 reviews
Dined on January 25, 2019
Overall 5food 5service 5ambience 5

Everything about the night was fantastic with the exception of the couple sitting next to us. They were talking very loud and being very degrading and using language that was not appreciated.

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DM
Charlotte
1 review
Dined on January 24, 2019
Overall 5food 5service 5ambience 5

This is our favorite place!!! The taste is awesome. We love the restaurant week!! We LOVE the creamed corn that you took off the menu and replaced with another kind of corn. Please bring back the old recipe.

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OT
Charlotte
2 reviews
Dined on January 24, 2019
Overall 5food 5service 5ambience 5

The food was delicious. The service was very good. We enjoyed the Queen’s Feast menu & price.

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