Ruth's Chris Steak House - Charlotte - South Park

4.6
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2911 Reviews
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$31 to $50
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Steakhouse
Welcome to Ruth's Chris Steak House. As founder Ruth Fertel used to say, "If you've ever had a filet this good, welcome back." We take steak seriously, but we're also serious about making sure you have a good time. So you won't find the stodgy, uptight attitude you might find at other steak houses. Our SouthPark location, created in the classic Southern style, features a spacious dining room and private dining areas. Surrounded by dark hardwoods and artisan tiling, you'll feel as if you're back in New Orleans. All beef is USDA Prime, prepared in 1800 degree broilers and served on 500 degree plates, and all accoutrements inspired by Ruth's New Orleans heritage. Let us know of any specific requests for an evening with that special someone, and we'll take care of the details. Life's too short to eat anywhere else.
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Private Dining

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Specials

Thanksgiving Dinner Special Menus & Offers

Join us for your THANKSGIVING celebration and enjoy 3 delicious courses for only $41.95 with Kids eating for only $14.95. Your choice of starter, oven roasted turkey breast with sausage & herb stuffing, homemade gravy & cranberry relish, choice of side, with pumpkin cheesecake & vanilla ice cream

Thursday, November 28, 2019

What 2911 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.3
value
Noise · Moderate
94% of people would recommend it to a friend
5
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EM
Charlotte
8 reviews
Dined 2 days ago
Overall3food2service3ambience3

We've dined here plenty times and never had any issues. However last night was not good at all. To make it worse it was my wife's birthday. However, they did give us a complimentary birthday dessert and side. But the food just was not up to par. My wife's lobster was not edible, it was like eating some kind of bland rubbery material. We sent it back. The three jumbo lump crab cakes were much smaller than usual. The biggest disappointment was my steak. It was not good at all. I saved the rest to take home and cook to my liking. At Ruth's Chris everyone know the plate is suppose to sizzle. My plate was not sizzling and the flavor was not there. Something was missing. To make matters even worst the restaurant's WIFI went down. It was out their control but it made a unsatisfactory night worse. No one could use debit or credit cards! We were told to wait on the general manager to come to our table to explain. We waited for 20 minutes before I told our waitress that we had to leave. Overall an off night for Ruth's Chris. I can understand the WIFI situation however the food was a big disappoint especially for the price. We're hesitant to come back and may just go to the uptown restaurant.

N
Charlotte
60 reviews
Dined 4 days ago
Overall3food4service3ambience3

Waited 15 minutes for a table that we had a reservation at 5:45 pm- restaurant was empty, and we were early. There were 3 other tables with guests and we were seated by kitchen door with dishes clanking etc. We did not sit there, and the request to not sit by the door was met with confusion. After 20 minutes of transition trying to be seated, our hopes of nice evening out were gone.

DR
Charlotte
13 reviews
Dined 4 days ago
Overall4food3service3ambience3

Great atmosphere, but the taste and quality cut of the ribeye is not the best. Initially our steaks were overcooked and the manager did not make adjustments considering our inconvenience. She offered an after dinner cocktail. After being there from 6:15 to almost 9pm. And it was just two of us. I once thought of Ruth Chris as fine dining. Well the price reflects it but not the food and customer service.

OT
Charlotte
8 reviews
Dined 6 days ago
Overall5food5service5ambience5

Great service. Thanks michael

J
Charlotte
55 reviews
Dined on November 3, 2019
Overall5food5service5ambience5

My wife and I enjoy a special evening and we chose to return to Ruth’s Chris one of our favorite restaurants. It was an enjoyable evening.

MC
Charlotte
29 reviews
Dined on October 29, 2019
Overall4food4service4ambience4

Very good overall as usual. Food was generally good but not exceptional. Waiter was a bit screwy...but he tried hard.

KB
Charlotte
2 reviews
Dined on October 29, 2019
Overall5food5service5ambience5

We were celebrating our 30th anniversary with our kids... our waiter brought us an appetizer and dessert as a special treat! Very much appreciated! He was very attentive throughout our meal!

OT
Minneapolis
1 review
Dined on October 28, 2019
Overall5food5service5ambience5

Superb seafood, incredible steamed veggies and delicious dessert.

BB
Charlotte
2 reviews
Dined on October 25, 2019
Overall1food2service1ambience2

We arrived at a time when the restaurant was not busy. However, it took about 12 mins for our sever to arrive. When our meal finally came it was not correct neither was our wine order. Unfortunately we will not return. Not with the proven options we have within close proximity to this locale.

VM
Charleston
13 reviews
Dined on October 25, 2019
Overall5food5service5ambience5

Alan and Jonathan were delightful. The food was delicious as always.

MG
Charlotte
94 reviews
Dined on October 25, 2019
Overall5food5service5ambience5

STILL THE BEST FILET IN CHARLOTTE. Ask for Michael - He is the BEST Server!

OT
Charlotte
1 review
Dined on October 25, 2019
Overall5food5service5ambience5

Juicy TBone! One of the best that I have had in awhile! Excellent service

OT
Charlotte
1 review
Dined on October 24, 2019
Overall5food5service5ambience5

Everything about tonight was AMAZING! Thanks so much to our waiter Michael and manager Jessica for making sure our date night was perfect. There was some misunderstanding as to the occasion as a birthday cheesecake was brought to our table but we rolled with it :)

OT
1 review
Dined on October 18, 2019
Overall5food5service5ambience5

Everyone was AMAZING! I took my boyfriend to celebrate his birthday and they really made the occasion special. Steven was our server and he was AWESOME! The manager checked in with us often and made the experience even more Memorable. The atmosphere was nice, all the other servers and hostess showed great customer service.

OT
1 review
Dined on October 18, 2019
Overall5food5service5ambience5

Everything was perfect

OT
Charlotte
2 reviews
Dined on October 13, 2019
Overall5food5service5ambience5

Excellent food and great service as always!

J
Charlotte
5 reviews
Dined on October 13, 2019
Overall5food5service5ambience5

It was a great experience only the copper salad was really salty but the salad was switched out for another one.

OT
Charlotte
8 reviews
Dined on October 13, 2019
Overall5food5service5ambience5

Tonight’s dinner was amazing - they took good care of us for a birthday. The waitress was great, she explained everything to us & kept checking on us. We can’t wait to come back!

S
Charlotte
10 reviews
Dined on October 8, 2019
Overall5food5service5ambience5

Wonderful anniversary experience! We have come to expect outstanding food and service at Ruth Chris and this evening was no exception. Nate was helpful and attentive throughout.

OT
Charlotte
5 reviews
Dined on October 5, 2019
Overall5food5service5ambience5

Great ambience, service and quality!

t
Charlotte
65 reviews
Dined on October 4, 2019
Overall5food5service5ambience5

Superb service and delicious food! Will be back soon

OT
Charlotte
1 review
Dined on October 4, 2019
Overall5food3service5ambience4

Great! They gave us free food because it was our first time. So nice.

OT
Charlotte
1 review
Dined on October 4, 2019
Overall5food5service5ambience5

Every bite was incredible. It was amazing to just slow down and enjoy a special meal. We don’t get out here often so I was thankful for Tony our knowledgeable server who helped guide me to just the right steak. This was the perfect place to celebrate our special occasion! Favorite app: stuffed mushrooms.

ML
Charlotte
63 reviews
Dined on October 1, 2019
Overall5food5service5ambience5

This was a special treat for us. Not surprisingly the food was fabulous! Our waiter, Michael, was very attentive and helpful. So was Jasmine… Turns out she is a Johnson & Wales University graduate. She was helping clear tables and pour water. We asked for her opinion on a few dishes and she was spot on.

The wait staff asks if you are there for a special occasion. Our story is a little intense. Michael was so touched that he brought Jeff Conway, the owner to our table to meet us.

We felt special and we appreciate that.

AK
Charlotte
3 reviews
Dined on September 28, 2019
Overall5food5service5ambience5

Saturday night we had the best experience at Ruth Chris. Jon was our server, he was great. Very attentive, informative and friendly. We had a party of 9 and every course came out with exceptional speed and as usual very tasty. Thank you for another great dinner and night.

OT
Charlotte
1 review
Dined on September 27, 2019
Overall5food5service5ambience5

The staff was very friendly, the food was delicious and 2 managers stopped by our table just to see how we were doing. The wine the waiter suggested was excellent

B
Charlotte
5 reviews
Dined on September 21, 2019
Overall5food5service5ambience5

Consistently the best steakhouse whenever I go. Good job Ruth!

TW
Charlotte
12 reviews
Dined on September 19, 2019
Overall4food5service5ambience3

My husband and I have enjoyed our experiences with Ruth's Chris. This was our first time at this location and it was to celebrate my birthday. We enjoyed everything we ordered. The crab cakes and the petite filet were exceptional! Our waitress, Jessica was new to this location, but provided outstanding service. She was friendly and professional. General Manager, Timothy Gregorius stopped by our table to ensure everything was as expected. My husband and I had a wonderful conversation with him about some of our favorite wines. Timothy was very knowledgeable. It was evident he is passionate about food and wine.

AB
Charlotte
13 reviews
Dined on September 18, 2019
Overall5food5service5ambience4

Great food (which is always the case) and fantastic service from Hostess stand thru waiter (Michael was awesome) thru GM stopping by, all was perfect....

J
Charlotte
11 reviews
Dined on September 12, 2019
Overall5food5service5ambience5

One expects good service and food from a Ruth’s Chris and this one delivers even more. Great food, excellent service from the time you walk through the door until you leave. Even provided a nice desert on the house for our wedding anniversary.

LJ
Charlotte
2 reviews
Dined on September 8, 2019
Overall5food5service5ambience5

Great. As always!

JP
1 review
Dined on September 7, 2019
Overall2food4service1ambience3

FOOD IS ALWAYS GOOD. SERVICE WAS *INCREDIBLY* SLOW. WE WERE IN RESTAURANT 2 HOURS. THE ROOM WE WERE IN WAS FULL AT THE START BUT WAS ONLY US AND ONE OTHER TABLE AT THE END. THE SERVICE DID NOT GET BETTER. MY SON GOT THE WRONG ORDER. THE MASHED POTATOES MY SON AND MY WIFE GOT WERE LUKEWARM/COLD. THE STEAKS WERE NOT SIZZLING WHEN THEY CAME OUT. IT INDICATED TO US THE FOOD HAD SAT BACK IN THE BACK FOR QUITE SOME TIME. THE STEAKS WERE HOWEVER GOOD EVEN THOUGH THEY WEREN'T HOT BUT WERE WARM.

OT
Charlotte
1 review
Dined on September 7, 2019
Overall5food5service5ambience5

Great meal excellent service

JR
Charlotte
1 review
Dined on September 7, 2019
Overall4food5service2ambience5

Our waiter Jon was great.
We were celebrating my fiancé’s birthday. The service was Wyandotte’s the food was great.
However, my fiancé ordered a daiquiri for herself and virgin daiquiri for her 14yr old son. Unfortunately both daiquiris came with alcohol. It was an honest mistake, but one that we didn’t catch until he had drank half the beverage. We were able to get through dinner before the effects of the alcohol got the better of him.

OT
Charlotte
1 review
Dined on September 6, 2019
Overall1food1service2ambience3

Steak was so overdone it was chewy.

OT
San Francisco
6 reviews
Dined on September 5, 2019
Overall5food5service5ambience4

Wonderful as always!

VJ
Raleigh
9 reviews
Dined on August 31, 2019
Overall5food5service5ambience5

22 Anniversary Celebration was the occasion on 8/31 7:30 reservation. Thank you Ben Matthews and Lexine for making it such a rare and special evening unfortunately we can only have this experience yearly on Anniversary. You and all the staff made it amazing!
Veronica & Anthony

TD
Charlotte
3 reviews
Dined on August 31, 2019
Overall5food5service5ambience5

Another very special evening at Ruth Chris...it was our Anniversary and they knew it and as usual they helped to make it a very memorable evening. The service, the food and the wine were all absolutely outstanding.

Donald Ross
Charlotte, NC

OT
Raleigh
1 review
Dined on August 31, 2019
Overall5food5service5ambience5

Wonderful experience, Lexine was the best!!!

OT
Charlotte
1 review
Dined on August 30, 2019
Overall4food4service4ambience4

Great dining date for a special occasion.