Ruth's Chris Steak House - San Juan
As always, this local jewel doesn’t disappoint! Excellent experience!
Welcome back! We missed you a lot. As always excellent!
Only a friendly and attentive sommelier saved the dinner. She recommended a delicious wine she’d opened earlier that day and permitted me to buy a few glasses. Sadly, the rest of the service was lacking. The server was poorly trained and equipped to be in the dining room - that’s a management issue, not the server’s. Couldn’t get the drink order down for one person. Wasn’t sure what Bombay Sapphire gin was or what dry and dirty meant. Kitchen also overcooked the filet and I had to send it back. And finally, the ceiling tiles in the dining room are full of stains...this is a cheap fix and shouldn’t even be an issue in a Ruth’s Chris. Just not up to par and I love Ruth’s Chris and dine there frequently in many cities.
Justa have to say that the overall experience was Excellent. 100% recomended
Good father and daughter time.
Food and service was excellent. They were running very behind in their reservations. We waited 20 minutes past our reservation time. It was Valentine's day, but they should of planned their reservations better. There were several people waiting when we were there. The steaks were excellent as was the crab appetizer my husband and I had. The service was excellent and friendly after we were seated. After the initial wait we had a very enjoyable dinner.
Ruth’s Chris Steakhouse is one of my favorite restaurants and the best steak house. No matter which of their restaurants you visit, the experience is always the same, ambience, quality of the food, service and the Creme Brûlée is always great.
We tried the seafood tower this time and enjoyed it thoroughly.
Always a great choice.
The service was outstanding!!
Excellent food and attention. Only downside was that in front of us was a couple without reservations and got better table that us that had reservations. Other than that it was excellent.
My Wife and I enjoy our dinner. A1 service
The service was amazing, the food was great.
We have eaten at Ruth Chris many times in New York, Puerto Rico and Tennessee. Overall experience GREAT! On January 28, 2020 we went to celebrate my husband's birthday. As always we ordered the crab cakes appetizer (share), rib eye for dinner (both) and usually dessert. This time no dessert.
My husband enjoyed his meal as always. Me, not so much. My steak had a good taste but it was too chewy and dry. Before I even tasted it, just trying to cut the steak, I commented to my husband, either the knife is not sharp or this steak is hard. It turned out to be the latter. Another smaller comment is that when they served us bread, the basket contained TWO loaves that were burnt. I asked them to change the bread and they did. They then returned the basket with only ONE loaf.
Things happen but I was upset because I could not enjoy my "every six months" Ruth Chris dinner. We are retired and it's not as easy going to Ruth Chris as it was before.
Great restaurant. Best steakhouse in San Juan.
They didn’t offer the advertised specials . The table next to us was offered the specials .
Excellent food and excellent service. The restaurant was a bit empty but that did not stop us from having a wonderful time. Nelson in the waiter was exceptionally kind, professional, and charming.
It used to be a very fine place. Service wasn’t outstanding neither the appetizers. They were out of their best appetizer (raviolis). Meat quality and sides were very good. Place looks a little run down. I was a bit disappointed.
The food was good but the service wasn’t what was expected of a Ruth Chris. Two of our orders were messed up and the waiter disappeared for 15 minutes. When you pay that much money you expect a little more.
Good quality food
Very friendly staff. Food was great also
Good place to have a dinner with a special person!
Excellent service and high quality food. Sally, our server, treated us as in home. It was a great anniversary evening. 100% recommended!!!
Thanksgiving dinner away from home. Great price fixe turkey dinner with all the trimmings. Delicious and tender brined turkey- would be nice if offered on other holidays.
Mashed potatoes were a bit dry and lacking flavor. Maybe could have used some more butter or cream.
Filet mignon and NY Strip on the bone was tender and flavorful as hoped. Corn fed (not grass fed) beef. So far the best quality beef we have tried so far around San Juan.
Service was a little bit inattentive compared to our prior visits (forgot request for additional bread, didn’t check back often). Possibly related to Thanksgiving holiday short staffing?
Overall a fine dining experience. Would recommend. Will return again.
Very unfortunate had to return my thanksgiving dinner twice because it was too cold.
Fantastic service, the waiting staff had our orders arrive hot and delicious to our table on every course.
The wine never stopped. Truly worth it. Can't beat a classic.
Disappointed to arrive and find hotel closed and Ruth Chris in disrepair. Appreciate they were open in the aftermath of the hurricane but it is time for repair.
Exceptional experience, as well as on previous occasions
Our first experience in the restaurant. The food is pure quality and they provide an elegant service.
Service was very good, drinks and food excellent, the best porterhouse in town!
Outstanding as usual. Food was excellent, specially the filet cooked to perfection and the awesome tuna as an appetizer. Excellent wine list. The service from Jyesus was outstanding too.
Amazing dining experience elebfayimg a friends anniversary
Food was delicious and the staff was extremely attentive. Our night out was great!
Chris, our server, was outstanding.
Amazing dining experience beginning to end. All the staff (with special kudos to Nelson) was very attentive to our every need and the meal was just about to die for: divine bread, great wines, outstanding lobster bisque, refreshing Caesar's salad, sliced potatoes with caramelized onions, with all leading to the main event- butterflied steak filets mounted with shrimps all prepared to perfection making your taste buds go wild in delight. BRAVO!
Service and food was excellent. Will return for routine or special occasion!
This place is fantastic. Even with the hotel closed for repairs this place was up and running. I have been here several times and will return again
Been to many Ruth’s Chris this one was up to standard
The steaks were amazing