Ruth's Chris Steak House - River Walk

4.5
998 Reviews
$50 and over
Steakhouse
Ruth's Chris Steak House, River Walk is located in the Grand Hyatt hotel.
Sizzling daily for dinner in the upscale dining room or on the patio and enjoy a range of entrees from the finest USDA prime steaks to the freshest seafood and poultry, side dishes, unforgettable desserts and an award winning wine list.
Private dining rooms available for groups.

Join us for a weekend Brunch every Saturday and Sunday at Ruth's River Walk starting at 9:30 am.
Enjoy Brunch specialties and a hand-crafted Mimosa served with a selection of fresh juices.

What 998 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.4
ambience
4.0
value
Noise · Moderate
76% of people would recommend it to a friend
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DS
vipDarianS
San Antonio
8 reviews
Dined 4 days ago
Overall3food5service3ambience3

We have been going to Ruth’s Chris for many years and have always loved it, that is why we chose it for our 20th wedding Anniversary. Every single time we have gone to a Ruth’s Chris for a special occasion, they have gone above and beyond, not this time. Even though it was annotated in my reservation and we told our servers, still not even a Happy Anniversary. The food was excellent but we won’t be back to the Riverwalk location.

Ruth's Chris Steak House - River Walk
Responded a day ago

Thank you for taking the time to share your feedback @DarianS We appreciate your sincere comments and hope that you will contact the restaurant directly to speak with our General Manager Carlos to discuss your recent dining experience as he is expecting your call: (210) 227-8847.

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JF
JeffF
San Antonio
1 review
Dined 4 days ago
Overall5food5service5ambience5

Service was great along with the food.

RP
RickeyP
1 review
Dined 5 days ago
Overall5food5service3ambience5

Food was great
Excellent atmosphere
Would recommend

OT
OpenTable Diner
Indiana
8 reviews
Dined on July 25, 2021
Overall5food5service5ambience5

Ruth’s Chris is awesome no matter what state your in. Thank you for a great brunch!

OT
OpenTable Diner
1 review
Dined on July 23, 2021
Overall3food4service5ambience3

Baked potatoe was not hot. Cost to much for something you can get at a regular redti

Ruth's Chris Steak House - River Walk
Responded on July 26, 2021

Thank you for taking the time to share your sincere feedback. We would greatly appreciate it if you will contact the restaurant directly to speak with our General Manager Carlos to discuss your recent dining experience: (210) 227-8847.

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OT
OpenTable Diner
Tampa
3 reviews
Dined on July 23, 2021
Overall5food5service5ambience5

Outstanding service and food quality! Nice ambiance and attention to detail. Never disappoints!

Ruth's Chris Steak House - River Walk
Responded on July 26, 2021

World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so glad to know that you enjoyed your experience with us. We hope to have the chance to serve you again soon!

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B
Brandon
San Antonio
1 review
Dined on July 17, 2021
Overall5food5service5ambience5

Everything was perfect. Lighting the crowd. Host put us in a back room with a few other couples away from larger parties which made soft conversation easier for my anniversary. Thanks Ruth Chris staff

Ruth's Chris Steak House - River Walk
Responded on July 19, 2021

Happy Anniversary! Thank you for trusting us with your special occasion; we look forward to seeing you again soon @Brandon

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LH
LucyH
1 review
Dined on July 16, 2021
Overall5food5service5ambience5

It was a great choice for date night with my man!!

Ruth's Chris Steak House - River Walk
Responded on July 19, 2021

It's wonderful knowing we were able to provide you with a special night out; thank you so much for the support! We hope you'll join us for another great steak dinner soon @LucyH

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WR
WillR
Washington DC
1 review
Dined on July 16, 2021
Overall5food5service5ambience5

This is probably the 10th plus city I have dined in. This experience was as awesome as all the other trips

Ruth's Chris Steak House - River Walk
Responded on July 19, 2021

Thanks for your support! We can't wait to welcome you back for another wonderful visit @WillR

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JF
vipJFlournoy
New York Area
30 reviews
Dined on July 12, 2021
Overall3food3service3ambience3

We have dined at many Ruth’s Chris across the country. This was the first experience at this location.

I will attribute part of my review to the fact that all restaurants are having difficulty staffing.

This was the first time that my steak was not served as I ordered it. This means that the server was not attentive when I told him how I wanted it prepared.

Getting our food seemed to take a bit longer.

I believe he may have been the only server and there was a larger party that he was taking care of.

After we were all clearly done with our meal, it took a very long time for the plates to be cleared.

In fact, our server came to fill our water glasses after which we had to politely ask him to clear the table.

This won’t stop us from dining at Ruth’s Chris in the future but, I doubt we will return to this location on the Riverwalk in San Antonio.

Ruth's Chris Steak House - River Walk
Responded on July 14, 2021

Thank you for reaching out and giving us the opportunity to grow @JFlournoy We would greatly appreciate it if you would please contact the restaurant directly to discuss your food comments and experience with our General Manager Carlos as he is expecting your call: (210) 227-8847.

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D
Darius
1 review
Dined on July 11, 2021
Overall4food4service3ambience5

Waiter brought bill before we finished meal, felt a little rushed. Shrimp was over cooked.

Ruth's Chris Steak House - River Walk
Responded on July 12, 2021

Thank you for your sincere feedback @Darius We are sorry to hear your experience was anything but perfect, and would greatly appreciate it if you would please call our General Manager Carlos directly as he is expecting your call: (210) 227-8847.

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WS
WSmaniac
San Antonio
1 review
Dined on July 10, 2021
Overall2food2service2ambience1

If your claim to fame is that your plates are served at 500 degrees and the food is just okay and the service is just okay and your meals costs $200, then you will not receive a favorable review from me.

AG
AnnetteG
1 review
Dined on June 26, 2021
Overall5food5service5ambience5

The customer service was outstanding. Our waitress Aleeza was very helpful. She had a terrific personality. She was very attentive and engaging. I give her 5 stars.

Ruth's Chris Steak House - River Walk
Responded on June 28, 2021

Thank you! We will be sure to share your kind words with Aleeza, and we hope to see you again soon @AnnetteG

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OT
OpenTable Diner
San Antonio
4 reviews
Dined on June 20, 2021
Overall4food5service3ambience3

Father’s Day

Ruth's Chris Steak House - River Walk
Responded on June 28, 2021

Thank you for your feedback. We look forward to seeing you again soon, and hope that you will contact the restaurant directly to speak with our General Manager Carlos to discuss your recent dining experience if there is anything we can do to make your next visit more memorable: (210) 227-8847.

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M
Mike
San Antonio
1 review
Dined on June 19, 2021
Overall5food5service5ambience5

Service and food was great. Very nice place. Pet friendly. Jasmin M. made us feel very welcomed

Ruth's Chris Steak House - River Walk
Responded on June 28, 2021

Thank you for the wonderful feedback! We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. I'll be sure to share your positive comments with Jasmin, and we hope to welcome you back in soon @Mike

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JP
JohnP
1 review
Dined on June 19, 2021
Overall1food4service3ambience1

The wasn't any nearby parking. There's no place to park if you have a nice car. The restaurant seated a large party in the main dining room. They were loud and obnoxious. Totally ruined the night

Ruth's Chris Steak House - River Walk
Responded on June 21, 2021

Thank you for taking the time to share your feedback @JohnP The hotel actually offers free valet parking for our diners. We appreciate your sincere comments and would greatly appreciate it if you will contact the restaurant directly to speak with our General Manager Carlos to discuss your recent dining experience as he is expecting your call: (210) 227-8847.

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A
Anthony
1 review
Dined on June 17, 2021
Overall5food5service5ambience4

Exceptional food and great staff! I highly recommend Ruth’s Chris Steak House!

Ruth's Chris Steak House - River Walk
Responded on June 21, 2021

World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so glad to know that you enjoyed your experience with us. We hope to have the chance to serve you again soon @Anthony

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OT
OpenTable Diner
San Antonio
1 review
Dined on June 16, 2021
Overall2food2service1ambience5

We waited 15 minutes for a hostess to greet us for our reservation. Once we were seated, we waited for a server another 15 minutes. She asked if we were ready to order, we started ordering and with our drink orders, she stated there were no fountain drinks, only unsweetened tea and unsweetened lemonade, or water. She got everyone’s order and then about 20 minutes she notified us there were no mashed potatoes anymore and said she would bring out our choice of baked potato or broccoli. When she finally brought out the food an hour after we sat, we checked our steaks and my mother asked for a medium steak, but it was rare. She didn’t want to send it back, because of how long we already waited. The waitress then stated she wasn’t going to upcharge the baked potatoes, due to mashed potatoes being unavailable. I wasn’t expecting her to upcharge me in the first place, I don’t understand why I would pay because they ran out. Very unpleasant experience with my family and my daughters 1st steakhouse experience after her dance recital. I will not be coming back to this location. Very upsetting.

OT
OpenTable Diner
1 review
Dined on June 15, 2021
Overall5food5service5ambience5

Our waiter, Christopher, was very attentive and great! Food was excellent!

Ruth's Chris Steak House - River Walk
Responded on June 21, 2021

Thank you! We will be sure to share your kind words with Christopher, and we hope to see you again soon!

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AI
AirborneInfantry
Houston
2 reviews
Dined on June 14, 2021
Overall5food4service5ambience3

Server was awesome!!! Brussel stouts were undercooked and sent it back. The sweet potatoes were amazing and our steaks were cooked perfectly.

Ruth's Chris Steak House - River Walk
Responded on June 21, 2021

Thank you for the 5-star review, and for reaching out and giving us the opportunity to grow. Please do not hesitate to contact the restaurant directly to discuss your food comments with our General Manager Carlos: (210) 227-8847.

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BK
BillyK
New York Area
4 reviews
Dined on June 13, 2021
Overall5food4service5ambience5

Went on a Sunday night and they were out of some of their vegetable selections. The food was cooked perfectly and the waiter was very helpful.

OT
OpenTable Diner
Miami
1 review
Dined on June 11, 2021
Overall4food4service3ambience4

Celebrating a beautiful day

Ruth's Chris Steak House - River Walk
Responded on June 21, 2021

Thank you!

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OT
OpenTable Diner
1 review
Dined on June 10, 2021
Overall5food5service5ambience5

Una comida con nuestras 2 Nietas grandes, celebrando que ya estamos todos vacunados en un excelente ambiente, con muy buena comida

Ruth's Chris Steak House - River Walk
Responded on June 15, 2021

Gracias!!

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OT
OpenTable Diner
San Antonio
1 review
Dined on June 1, 2021
Overall5food5service5ambience5

Service was great and server was super friendly. I’ve run several restaurants and she is definitely an asset to Ruth’s Chris.

Ruth's Chris Steak House - River Walk
Responded on June 7, 2021

World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so glad to know that you enjoyed your experience with us. We hope to have the chance to serve you again soon @JacobVelvet

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R
Rikv
Dallas
4 reviews
Dined on May 31, 2021
Overall5food5service5ambience5

Salad was excellent, main course was excellent. Service was good. Waiter was well informed and flexible. Everything was above expectations, but there is a price to be paid. Very enjoyable meal, but because of the price its not something that you can do often.

KS
KathyS
Phoenix
14 reviews
Dined on May 30, 2021
Overall5food5service5ambience5

Wonderful food. Loved the sizzling plate keeping everything hot until the last bite!

Ruth's Chris Steak House - River Walk
Responded on June 2, 2021

It's our pleasure to have had the chance to serve you! We hope to see you again soon @KathyS

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OT
OpenTable Diner
1 review
Dined on May 30, 2021
Overall5food4service5ambience4

The server and the manager did their best to accommodate. We had a good time!

Ruth's Chris Steak House - River Walk
Responded on June 2, 2021

World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so glad to know that you enjoyed your experience with us. We hope to have the chance to serve you again soon!

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CS
CassonS
1 review
Dined on May 29, 2021
Overall5food5service5ambience5

We were treated like we were the only people there. David was very professional. Will definitely come back.

Ruth's Chris Steak House - River Walk
Responded on June 2, 2021

Thank you! We will be sure to share your kind words with David, and we hope to see you again soon @CassonS

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OT
OpenTable Diner
1 review
Dined on May 29, 2021
Overall2food3service2ambience2

Once we ordered, it was well over an hour before we got our food. Our waiter never offered to refill our drinks and we had to ask for more bread. At one point the manager came and gave an excuse that they were overwhelmed with orders (1/2 the tables in the dining room were empty) and apologized for the delay. When our food did come out, my steak was incorrect, so it had to be sent back to the kitchen. For the $64 pricetag of my steak, I thought it should be the best steak of my life. DEFINITELY not the case. It was just ok. For $225 dinner for two, it did NOT meet my expectation on any level. It was our first and LAST time coming to this restaurant!!! Disappointed to say the least!!

Ruth's Chris Steak House - River Walk
Responded on May 31, 2021

Thank you for taking the time to share your comments. This is certainly not how we wanted your experience to go, and we would like to learn more -- we would greatly appreciate it if you would please call the restaurant directly to speak with our General Manager Carlos as he is expecting your call: (210) 227-8847.

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MI
MIKEGARLAND
Houston
1 review
Dined on May 29, 2021
Overall4food3service5ambience5

We both ordered the Filet Classics. Both Steaks were dry and tough to cut. We spent our 36th anniversary here, and were not impressed. Had a much better steak at another restaurant for a much lower price, the next day. We will probably not return to this location.

PM
vipPMLocal
Austin
10 reviews
Dined on May 28, 2021
Overall2food2service2ambience2

Simply put it was terrible but the manager tried his best to make it better but it was an uphill battle

OT
OpenTable Diner
San Antonio
1 review
Dined on May 26, 2021
Overall4food4service4ambience5

Ordered medium well and was cooked rare. Waitress was very slow but very nice. Overall great food.

Ruth's Chris Steak House - River Walk
Responded on May 28, 2021

Thank you for reaching out and giving us the opportunity to grow. We would like to learn more, and would therefore greatly appreciate it if you would contact the restaurant directly to discuss your food comments and experience with our General Manager Carlos: (210) 227-8847.

Report
OT
OpenTable Diner
Austin
1 review
Dined on May 16, 2021
Overall5food5service5ambience5

My server Jennifer was just absolutely great . She was very attentive and the food took the cherry on top from the sizzling plates to match my glass of wine . I can’t wait to go back and visit soon

Ruth's Chris Steak House - River Walk
Responded on June 28, 2021

Thank you! We will be sure to share your kind words with Jennifer, and we hope to see you again soon!

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TM
TimM
Austin
2 reviews
Dined on May 13, 2021
Overall3food3service4ambience3

Been to a Ruth's Chris before, this one did not seem to be the same high standards. Garlic mashed potatoes were not just soupy and thin, but a lot soupy and thin.

Ruth's Chris Steak House - River Walk
Responded on May 15, 2021

We appreciate your sincere feedback, @TimM , and are very sorry your Garlic Mashed Potatoes did not meet your expectations. We always put our very best into every plate we prepare, and certainly wish we'd made a better impression. We hope that you will consider contacting our General Manager Carlos directly, as he is expecting your call: (210) 227-8847.

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OT
OpenTable Diner
Houston
2 reviews
Dined on May 11, 2021
Overall5food5service5ambience5

Aleeza and Johnny were excellent and friendly. Very attentive and made our experience at the bar such a fun one. The drinks and food were amazing.

Ruth's Chris Steak House - River Walk
Responded on May 17, 2021

Thank you for the great feedback! We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. I'll be sure to share your positive comments with Aleeza & Johnny, and we hope to welcome you back in soon!

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SR
ScorpioRising
San Antonio
8 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

Great pre-Mother's Day celebration. Our server Aleeza was excellent, charming and fun. The food is always high-quality, excellent taste and. dances on the palate.. One of our favorites places to dine.

Ruth's Chris Steak House - River Walk
Responded on May 10, 2021

Thank you for the great feedback! We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. I'll be sure to share your positive comments with Aleeza, and we hope to welcome you back in soon @ScorpioRising

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r
robinf
Austin
4 reviews
Dined on April 26, 2021
Overall4food3service5ambience4

I ordered the lobster Mac n cheese. No tail meat. Lobster super dried out. Didn’t eat it. Took a to go box and gave to a homeless man.

Ruth's Chris Steak House - River Walk
Responded on April 28, 2021

We appreciate your sincere feedback, @robinf , and are very sorry your Lobster Mac N Cheese did not meet your expectations. We always put our very best into every plate we prepare, and certainly wish we'd made a better impression. We truly hope you will contact our General Manager Carlos directly to discuss your food comments and experience, as he is awaiting your call: (210) 227-8847.

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OT
OpenTable Diner
Tahoe
2 reviews
Dined on April 22, 2021
Overall4food3service5ambience3

Charles our server was great, outside seating was great and the drinks were great! The Food was so so. Would go back for apps and drinks, not a full dinner again.

Ruth's Chris Steak House - River Walk
Responded on April 26, 2021

Thank you! We will be sure to share your kind words with Charles, and we hope to see you again soon. Please consider contacting the restaurant directly to speak with our General Manager Carlos to discuss your food comments, as he is expecting your call: (210) 227-8847.

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B
Birthday
Houston
2 reviews
Dined on April 21, 2021
Overall3food2service3ambience4

Fruit flys trying to get at our wine. Had to replace one glass. Maybe the empty wine bottles stored on the full wine racks. One steak came out way over cooked.

OT
OpenTable Diner
San Antonio
1 review
Dined on April 12, 2021
Overall4food4service5ambience4

Service was great! We had a great lunch!

Ruth's Chris Steak House - River Walk
Responded on April 19, 2021

We appreciate you taking time to leave us a great review, and we hope to have the chance to serve you again soon!

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FAQs

You can order delivery directly from Ruth's Chris Steak House - River Walk using the Order Online button. Ruth's Chris Steak House - River Walk also offers takeout which you can order by calling the restaurant at (210) 227-8847.

Ruth's Chris Steak House - River Walk is rated 4.5 stars by 998 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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