Ruth's Chris Steak House - Richmond
No detail is not too small. You are meant to feel special from the moment you walk in the door. I can't be more complimentary of the staff, the food or the entire experience. It was a fantastic evening.
They were having some difficulty with their computer system but still managed to get our food out in a reasonable time and were very apologetic for everything. The food, as always, was delicious.
Went to nice restaurant and got
Poorest service and experience.
Ever. Thought Ruth Chris was
Above all the rest
It was wonderful! Charlie was excellent-personable, knowledgeable and attentive but not overbearing. Overall a great experience and we’ll definitely be back!
Always spectacular food. We took my father for the first time and he was delighted.
What a fantastic meal (no surprise). Very good deal with a fixed price 3-course meal. Excellent staff.
Food was excellent. The waiter was very good as was the wait staff
Amazing experience!!!!! Can’t wait to visit again!! Thank you so much for making my wife birthday amazing!!!!
Service was poor. Forgot bread and some food came out too early as service was confused.
Went for our anniversary. As always, food was wonderful, our server (Cicely) attentive, and the evening relaxing. Heirloom tomato salad and filet were exceptional. We love going there for special occasions.
Went for anniversary and they really treated us good. Shared the tbone and was really pleased
As always, Ruth Chris is always great. Food is terrific and service is spectacular. Great environment and quiet enough to carry on a conversation with your guests.
Ruth Chris never fails to please! Excellent in every aspect. We highly recommend.
Amazing food and service. My wife's first visit and it was an incredible experience.
Been here multiple times but this time service was subpar. We had to wait a long time for water and even longer for our mixed drinks. The food was great as always but I’m used to great service here and I left disappointed.
We were pleased with everything except the service. Our waitress was more interested in attending to a large party than coming back to our table to check on us. We had to wait to get our check, she never asked if we wanted dessert and then my husband had to track her down to pay.
Very disappointed in the type of service we received. Small party of two should get as much attention as a party of 5 or more!
as always service and food quality was excellent. Meduim filet could have cut with just the fork. very good.
We went here for our anniversary. The waiter, Austin, was excellent in his suggestions, the cocktails were outstanding and the meal was excellent. The table was decorated nicely but not overdone. The noise level was low and the room temperature for August was comfortable.
Simply great , everything was amazing.
Our waitress, Brigetina, was superb. Food was delicious as always...steak cooked to perfection.
Staff was amicable and kind. The food was hot and came out promptly. The decor was to die for all evening. The manager was very thoughtful while showing genuine interest as to how we appreciated the meal.
Excellent food & impeccable service! Cocktails were delicious!
Charlie made the experience sensational. I’m big on service and he went above and beyond. Definitely will be back.
Fantastic service and food. We always like it here.
Food and Service were both Excellent! We always have such a nice time when we go there.
Our server Danny (Nick) was awesome and the food was incredible. The Tomahawk Ribeye is must. I would not hesitate to go back here anytime. If you haven't been here then your missing out.
Great food, Great service - Ruth's Chris is our go to for special occasions for our family.
I only indicated a "Fair" Value rating because Ruth Chris is a higher-end dining experience and can still be a sticker shock when the bill comes. It is all relative, I understand, and deeper pockets would allow me to give a higher rating. We go to Ruth Chris for special occasions and other celebrations, so it's a rare treat for us.
Everything was amazing as usual. Thank you
Very disappointed - we have celebrated many special occasions at Ruth’s Chris in Midlothian - when I made this reservation, I specifically stated that it was a birthday reservation - when we arrived this evening, the hostess asked if we were celebrating a special occasion - I reiterated that per our reservation, we were celebrating a birthday - then our server arrived at our table & asked the same question - I provided the same response - I was disgusted with the same question from 2 employees & no follow up or acknowledgement from either employee - I shared my concern with the hostess when we left - food is good, but lack of customer service is pitiful- will not return & will share this experience with friends & family - so many other great restaurants in RVA to choose from
Good food and service.
Not much to say just the name spells above and beyond service, ambiance and food. Ruth’s Chris Steakhouse just the name makes me want to go back!
Incredible, our new favorite and will be returning as often as we can. Loved everything during our visit.
Our waiter Bob was great. The food was great also.
The server was very friendly. I love the ambience of this restaurant. It's very cozy when you first walk in the restaurant.
Best steak I’ve had in years!! 😍👏🏼