Ruth's Chris Steak House - Richmond
Perfection per usual
We strive for perfection, everytime and we appreciate the recognition! Thank you for taking the time to leave us a FIVE star review. We look forward to welcoming you again in the near future. Todd Wilt Manager-Ruth's Chris Steak House
Attention to detail and truly delicious food. Excellent waitstaff. Must state, however, As a first impression upon entering the establishment, the waiting area could be improved. While there are about 8 seats near the fireplace area, as you enter the door to come into the ‘lobby’, there is no clarification of where to ‘checkin’ for your reservation. While I understand that it was an extremely busy Saturday evening, yet there needs to be more information of where to checkin and other places to stand and wait besides right at the door entrance. The hostess made no effort to notice new people entering, nor to acknowledge if they needed assistance. You have one chance to make a first impression and that was mine. The service, food, and overall ambience once inside the actual dining area was impeccable.
CindyC, Thank you for taking the time to leave us a five star review and a learning opportunity that I can share with my host team. We appreciate the opportunity for continued improvement here at Ruth's Chris Steak House and strive for perfection in all that we do for that legendary guest experience that our guests expect while dining with us. All the best, Todd Wilt Manager-Ruth's Chris Steak House
Excellent meal and service! Would go back again!
klb1, Thank you for taking the time to leave us such wonderful glowing feedback during your most recent visit to Ruth's Chris Steak House. We strive to be the best dining experience you've ever had from our mouthwatering USDA Prime steaks to our legendary service, sounds like we hit the mark. Look forward to taking fantastic care of you and your party next time! All the best, Todd Wilt Manager-Ruth's Chris Steak House
Bobby is the best!
Bobby is a great server, thanks for sharing that with the rest of the world! I look forward to expressing your satisfaction with Bobby and the rest of my team here at Ruth's Chris Steak House. Thank you for the five star review. Look forward to welcoming you again in the near future. Todd Wilt Manager-Ruth's Chris Steak House
Our server was excellent. Food was as ordered, warm and good.
Goodtimes, Thank you very much for taking the time to leave us a glowing FIVE star review of your latest visit with us here at Ruth's Chris Steak House. Our server team does a fantastic job and I look forward to sharing your kind words with them! Look forward to welcoming you again in the near future. Todd Wilt Manager-Ruth's Chris Steak House
Absolute perfection and this is not overstated in any way ! Succulent steak with delicious vegetable choices ! The crab au gratin appetizer was fantastic ! The cheese cake was so creamy the crust to die for !
Funknblues, Thank you for the energetic and glowing review! We are so happy to hear that you enjoyed every aspect during your most recent visit with us here at Ruth's Chris Steak House in Midlothian. We are over the moon that you enjoyed all of our culinary delights, our mouths are watering from your descriptions! We strive for perfection and the best dining experience you've ever had. Look forward to welcoming you all again in the near future. Todd Wilt Manager-Ruth's Chris Steak House
Wonderful meal. Always the best steak.
Thank you for taking the time to let us know that you enjoyed your USDA Prime steak here at Ruth's Chris Steak House! We greatly appreciate the FIVE star review. We look forward to welcoming you again in the near future. All the best, Todd Wilt Manager-Ruth's Chris Steak House
I have found that not all RCs are created equal. This one in Midlothian is consistently exceptional.
GregoryM, Thank you for taking the time to leave us such wonderful glowing feedback during your most recent visit to Ruth's Chris Steak House here in Midlothian! We strive to be the best dining experience you've ever had from our mouthwatering USDA Prime steaks to our legendary service, sounds like we hit the mark. Look forward to taking fantastic care of you and your party next time! All the best, Todd Wilt Manager-Ruth's Chris Steak House
Great service and great food. Austin, our waiter, was the best. We just moved here and we will eat at this Ruth’s Chris at least once a month.
Dan L, Welcome to Richmond! Thanks so much for the kind words and FIVE STAR review, I can't wait to pass them on to our team members and look forward to welcoming you all again in the near future. All the best, Todd Wilt Manager-Ruth's Chris Steak House
New Years Eve - they never disappoint!
Excellent waiter, friendly, knowledgeable. Medium-plus temperature for lambchops were abit over done. Mixed salad was excellent and nice presentation. Table for 6 and 5 meals were served with an uncomfortable wait for the last person's entrée to arrive, which was only a soup and salad. New Years Eve décor for entire restaurant was very tastefully done and festive. Missed the Lyonnaise Potatoes not being a side dish available to order though the Au Gratin Potatoes were delicious.
As always the food was excellent. All three apps and Caesar salad were terrific as was our petite filets and sides. Our waiter, RJ, was attentive (to the appropriate degree) and polite. He provided excellent advice on all dishes and ensured everything was served to us in a timely and unrushed fashion. Great job! Again, we enjoy our dinners at RC!
PaulJ, It sounds like you are just as passionate about amazing food as we are here at Ruth's Chris Steak House, I am happy my team could deliver on our promise of an unforgettable dining experience. I will be sharing your kind words with RJ and my culinary team here in Midlothian. I hope see you and your family again in the near future! Todd Wilt Manager-Ruth's Chris Steak House
New Years Eve Meal
Excellent food and very nice atmosphere for special occasions.
We love special occasions here at Ruth's Chris Steak House and greatly appreciate you celebrating with us, I happy that we could delivery on our promise of excellent sizzling steaks and legendary service. Thank you for taking the time to give us such a wonderful FIVE STAR review! Todd Wilt Manager-Ruth's Chris Steak House
Great food and the best service. Highly recommend!
Thank you for taking the time to write a review and let us know what a fabulous time and experience you had with us! I will certainly be sharing your kind words with my team members here at Ruth's Chris Steak House. See you next time, Todd Wilt Manager-Ruth's Chris Steak House
Food is always superb, good presentation,excellent service. Always a great time!
DaveK, It is always a GREAT time at Ruth's Chris Steak House. Thank you for taking the time to leave us a fantastic review and FIVE STARS! See you next time! All the best, Todd Wilt Manager-Ruth's Chris Steak House
Great food, great service!
Thanks for the glowing FIVE STAR review! We strive for the best restaurant experience you can have here at Ruth's Chris Steak House, I happy that my team could make good on that promise. All the best! Todd Wilt Manager-Ruth's Chris Steak House
We’ve been to this Ruth’s Chris many times. Never have we had this happen: we ordered a particular bottle of wine. The waitress comes back with a completely different bottle of wine. We said NO that’s not the correct bottle, she begins to open it and says “it’s the same”, and my husband said “no it definitely is not...it wasn’t even close and we want the bottle we ordered”. So she huffed off and a few minutes later appeared with the correct bottle and served it. The two wines were completely different, no mistaking one for the other. We had customers with us and we were not happy. It will be a while before we go to this particular restaurant next time we entertain guests. It was very unprofessional and not in line with Ruth’s Chris standards.
I love this restaurant and have been there many times. This time I ordered two glasses of champagne to toast a birthday, received the bill and the cost was $40. I just wish the waiter would have just recommended the bottle. $20 a glass was a bit much and a expensive surprise
Annual friends get together at Christmas. 10 people 10 wonderful meals. We come back year after year and it is always wonderful from the appetizers, salads, entrées and desserts. As the person in charge of making reservations every year,, I never have a problemAnd of all the Richmond restaurants we come back here year after year.
Betsy, thank you for the glowing FIVE STAR review! I am thrilled that we could delivery on our promise of legendary service and a phenominal dinning experience here at Ruth's Chris Steak House. I am happy to here that you are a main stay at our Midlothian location and we look forward to the years to come with you and your freinds! Todd Wilt Restaurant Manager-Ruth's Chris Steak House
We love the lunch time in December! Fun, food & friends!
Thanks for the FIVE STAR review DiamondGroup! We love the three F's too here at Ruth's Chris Steak House, they make for a wonderful time. Lunch is a fleeting blip that we only offer during select days in Decemeber and we are certainly glad that you were able to take advatage of it. Hope you will visit us again in the near future! Todd Wilt Restaurant Manager-Ruth's Chris Steak House
Ruth’s Chris is always first rate and our favorite restaurant for special occasions. However last Sunday night was different. We had to wait even though we had reservations, we ordered drinks and appetizers which were great, then we had to wait over 45 minutes for our dinner to be served. We were almost ready to leave when it finally arrived. The manager asked about our food and we shared with him our experience. He offered to comp or appetizers which was very nice. However he didn’t share this arrangement with the waiter which was awkward. I share this so Ruth chris can make adjustments and remain the top level restaurant that it’s been for so many years.
Dan was a terrific waiter. He provided us information about the menu selections and was unobtrusively attentive.
Thanks for the review and compliments, Tony! I'm so glad to know that you enjoyed the complete dining experience and I'll be sure to share your kind words with Dan and the rest of my restaurant team. Hope you'll join us again in the near future should you be craving one of our sizzling USDA PRIME steaks. Todd Wilt Manager- Ruth's Chris Steak House
RJ was amazing and attentive food was phenomenal piano was playing great time for a birthday
Thanks for the high praise, Char! I'm so glad to know that you enjoyed the complete dining experience and I'll be sure to share your kind words with RJ and team. Hope you'll join us again soon. Have a nice day, Todd Manager- Ruth's Chris Steak House
Always very nice!
Love it, beautiful anytime of year but at Christmas it is magical.
Christmas is a magical time of year and we strive to make it a magical experience for our guests all year round with our legendary service and mouth watering sizzling steaks! Thank you for the five star review and we look forward to welcoming you in the near future! Todd Wilt Manager-Ruth's Chris Steak House
The food was very good and the service was done very well
Thanks for the glowing review Michael! We strive for only the very best here at Ruth's Chris Steak House. We are so glad you enjoyed yourselves during your visit. We look forward to welcoming you back again in the future should you crave one of our sizzling USDA PRIME steaks! Todd Wilt Manager-Ruth's Chris Steak House
Yes, I recommend Ruth's Chris Steak House to friends, people within my company and others who want a great dining experience. Being a senior executive within my company I travel quite a bit and have eaten at Ruth's Chris over 250+ times in many different locations. I enjoy carrying business associates as well as friends and family to the restaurant. I always know the food and service will be of top quality and consistent at each location. I have also held birthday, anniversary and other gatherings at Ruth's Chris Steak House. The staff is knowledgeable, courteous, kind and most of all, go out of their way to ensure each guest is made to feel special. Very few restaurants go the extra mile to achieve this goal. If you are seeking a wonderful and unique dining experience for dinner or a special event, I encourage you to try Ruth's Chris Steak House. You will not be disappointed. Kindest regards, Charles Castle
Mr. Castle, WOW! Thanks for this glowing review of our establishment. My team and I are appreciative of your kind words and enthusiastic description of your experiences with us over the many years. I am truly glad that we can continue to exceed your expectation, go the extra mile, and provide you with consistently amazing dining experiences that Ruth's Chris Steak House is known for! Todd Wilt Manager-Ruth's Chris Steak House
You cannot beat the quality of the meat. This was the highlight of the meal, well, that plus the bottle of Stags Leap cabernet. Totally elegant. Vegetable side dishes are outdated fro contemporary tastes. Cheese covering too many options. Both bread pudding options were very good.
Lenore, Thank you for taking time out of your day to provide feedback for me and my culinary team. Our sizzling steaks and desserts, especially the bread pudding are absolutely amazing! You also have fantastic taste in wine, the Stags Leap Cabernet is a wonderful pairing for an elegant dining experience. Todd Wilt Manager-Ruth's Chris Steak House
Birthday celebration, great steak, stuffed chicken breast, and baked 1 pound potato, the location was great
We had never been to a Ruth Chris Steakhouse and it is not what we thought at all. The mansion it is in is beautiful, the service, excellent and same with the food. We both had the Thanksgiving dinner for $41.95 each. It included choice of 2 appetizers, main dinner, (generous portions of turkey and stuffing. Choice of vegetables. We picked sweet potato pie and dessert, pumpkin cheesecake with vanilla ice cream. This was a great value considering the restaurant is known to be expensive. We loved everything about the place and will definitely return
We hadn’t been here in a very long time. It was every bit as exquisite as I remember with outstanding food choices for Thanksgiving. The ambiance was perfect for an early afternoon dinner. Absolutely the best!
Served spongy, salty processed turkey loaf and said it was real turkey for Thanksgiving. Think Jennie-O turkey loaf from grocery store. EXACTLY the same taste and spongy crap processed texture. Processed “ham” in the kale. It was pink, but processed looking and tasting. The dressing was wet clump of tasteless bread, no flavor. The gravy was the gravy that comes with processed turkey loaves,salty canned gravy. Ruined my Thanksgiving, I went home hungry, I was expecting to eat real turkey. This was the second bad meal out of 3 in less than 6 months at this location. The manager insisted it was a real turkey. I wasn’t born yesterday.
Should have passed on the thanksgiving meal and gone with steak. If you like a sweet potato casserole that has that marshmallow flavor you would have loved it. I did not. Their garlic mashed potato dish was a disappointment as well as the turkey. The turkey had poor texture and flavor. The dressing/stuffing was average. The tiny serving of pumpkin cheesecake was outstanding! Just a couple bites though. It didn’t need the weak vanilla ice cream. Ah well. Will just go for steaks and def never return for their thanksgiving special. At over $40 a person with drinks and anything else extra, you are paying for very good service and everyone couldn’t have been nicer. Atmosphere is decent.
Thanksgiving. It was nice!
Birthday dinner was great
Enjoyable birthday meal.
Service was excellent. Wait staff was very professional and attentive. Food was very good and was prepared as requey.