Ruth's Chris Steak House - Princeton

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1. PE

   PhilE

   Philadelphia

   25 reviews

   4.0

   25 reviews

   Dined 2 days ago

   overall4food5service5ambience3

   A nice evening with a fine steak. We’ve only eaten at Ruth Chris a handful of times, but always satisfying. The down side of this recent visit being seated between two larger parties, the resulting noise level being high enough that my wife and I gave up on any real table conversation.

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2. M

   Mooney

   New York Area

   8 reviews

   5.0

   8 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Ruth's Chris is our go to celebration restaurant and this was our first time at the Princeton location. We were greeted with smiles from the first moment we walked in this beautiful venue. The food was wonderful and we appreciated the complimentary Happy Birthday dessert without a whole lot of fuss. What a great evening!

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3. TS

   TimS

   New York Area

   2 reviews

   1.0

   2 reviews

   Dined on January 21, 2023

   overall1food2service1ambience2

   Started as we walked in. We arrived 10 minutes early for a 5:30 reservation for my wife’s birthday. After we checked in, we decided to have a cocktail in the lounge as we were waiting. I asked the hostess how long it would be before we were called, and she got nasty and responded with “your early for your reservation. I’ll call you when it’s time”.. wow we thought.15 minutes after our expected reservation time they came and advised us our table was ready.. Our waiter was less than expected. His appearance was one that left an appearance of unveiled and unshaven. He wore a mask around his chin- and although I understand the training of masks, it never made it on and left the appearance of being unsanitary. His English was barely understandable and only was curt to the point of asking us what we wanted, not discussing or offering suggestions of the specials or what was on the menu. I ordered a bone in ribeye. Although the flavor was OK, it had fragments of sawed bone throughout, and one would expect it to be a bone in ribeye, not a horseshoe shaped bone that was hidden within the meat not along an edge as expected. It had zero rib meat flavoring. Only a fraction was eaten, and the waiter asked nothing of the reason or if all was ok. My wife ordered a filet mignon. It was riddled with gristle and had edges of fat. She did enjoy the flavor and left a pile of fat - again not what you would expect for a filet……. Not one question was asked about the quality of our dinner. Waiter simply ushered us thru as if we were just a number and treatment was less than expected at any restaurant with a $300 ticket. Unacceptable

   Ruth's Chris Steak House - PrincetonResponded 6 days agoThank you for your honest comments. We are sorry to hear that you had a less than favorable experience. Your feedback is very important to us. Please reply to us directly with your contact information, including your name and a phone number so we may speak with you further regarding this experience.

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4. TW

   TomW

   New York Area

   1 review

   2.0

   1 review

   Dined on January 20, 2023

   overall2food2service4ambience2

   Food quality and experience is not what it used to be pre-pandemic. Kitchen was clearly running slow. Ordered the porterhouse for 2 and it had no flavor. The brussel sprouts with honey butter and bacon lacked flavor (did they forget to add honey to the butter?), same for the garlic mashed potatoes. After dinner I ordered an Irish coffee (which is supposed to include whipped cream) and was advised as they brought it to the table they were out of whipped cream (on a Friday night?). For what we spent on the meal there are plenty of quality places in the area that will not disappoint like Ruth’s Chris did for us. It’s a shame because this location was where my wife and I went to dinner with our close family after we got married. I think Ruth’s Chris is officially off the list for us.

   Ruth's Chris Steak House - PrincetonResponded 7 days agoThank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. Please reply to us directly with your contact information, including your name and a phone number so we may speak with you further regarding this experience.

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5. s

   spxyxx

   New York Area

   223 reviews

   vip
   5.0

   223 reviews

   Dined on January 19, 2023

   overall5food5service5ambience5

   Great service by Joe and Vladamir. Steaks were excellent, as always

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6. MP

   MarkP

   New York Area

   1 review

   5.0

   1 review

   Dined on January 17, 2023

   overall5food5service5ambience5

   Son was visiting

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7. LR

   LarryR

   New York Area

   44 reviews

   5.0

   44 reviews

   Dined on January 15, 2023

   overall5food5service5ambience5

   We had the lettuce wedge and lamb chops . They were prepared exactly the way we wanted . We were not rushed and ate leisurely.

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8. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 14, 2023

   overall5food5service5ambience5

   Our waiter Nick was spot on with his picks!

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9. AS

   ASTJR

   Philadelphia

   15 reviews

   vip
   5.0

   15 reviews

   Dined on January 7, 2023

   overall5food5service3ambience5

   Food was excellent and cooked as ordered . Thought the pricing on the glasses of wine was high . Service was not great . Had to flag the waiter a few times as too much time in between courses. Overall a very good evening.

   Ruth's Chris Steak House - PrincetonResponded on January 12, 2023Thank you for taking the time to leave us a review. We will pass your comments along to the local team. We hope to welcome you back in again soon!

   Report
10. MP

    MichaelP

    Baltimore

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Went for my sons 10th birthday. They treated him like a king! Great service great food.

    Ruth's Chris Steak House - PrincetonResponded on January 12, 2023It's our pleasure to serve you and we hope that you'll be joining us again soon.

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11. GE

    GreatExperience

    New York Area

    129 reviews

    vip
    4.0

    129 reviews

    Dined on January 6, 2023

    overall4food4service4ambience4

    Very nice. Some missteps. Looking forward to return !

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12. BP

    BarbaraandPaul

    New York Area

    99 reviews

    vip
    4.0

    99 reviews

    Dined on January 3, 2023

    overall4food4service4ambience4

    Our waiter was great. Service allowed for a leisurely early dinner as it there were few diners so early at our 4:15 arrival. Food decent but sides priced separately seemed pricey to our group.

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13. MC

    MichelleC50

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on January 2, 2023

    overall5food5service5ambience5

    Very nice atmosphere, great service and the food was incredible.

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14. D

    Debbie

    New York Area

    7 reviews

    5.0

    7 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    A spur-of-the-moment decision to go out for New Year's Eve dinner. Had a late reservation, seated pretty quickly. Nice ambiance. Very nice waiter, attentive staff, very good pre-fixe steak dinners - tasty (lots of butter and salt!), well-prepared. Good value as well.

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15. R

    Rudy

    New York Area

    9 reviews

    4.0

    9 reviews

    Dined on January 1, 2023

    overall4food4service3ambience3

    No valet, no coatcheck, service ok. The redeeming item was the steak

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16. SH

    SuzanneH

    Philadelphia

    14 reviews

    vip
    3.0

    14 reviews

    Dined on January 1, 2023

    overall3food2service2ambience4

    They were running 1/2 hour behind on seating, but did not really offer that information when we checked in. The server was less than stellar, not attentive at all. My BF always orders a filet well done. He ordered the 11 oz filet, which came out not even close to well done, and had a good chunk of fat..l for the 50+ cost of just a filet, it should be cooked perfect… they did not ask if they could butterfly it, which many steakhouses do. We sent it back to be cooked more. My crab cakes, while served on a sizzling plate of butter, were only hot in the bottom , not on top. I ate them anyway. The server dropped the redone filet and never checked back. I did order a wedge salad with dressing on the side, but I was not served that way, i honestly did not say anything, just scrapped most of it off. When the server came to clear, I did tell him him about how disappointing the filet was and the crab cakes, he cleared the table, never offered up an apology or I am sorry, not one word, then asked if we wanted dessert. We said no we will take the check.. for 2 appetizers, 2 entrees and 1 glass of wine, it was $173. While we expected it to be pricey, we have been here before, the service and quality was not up to par at all.. When we left we asked for a manager, steve came over, we expressed our concerns, more that the server was so dismissive at the end… he apologized, and did offer a gift card, which was very kind. We did not go looking for any “reward” but they should be told if a server or service is not on par of the restaurants level etc.. We will go back, we always do..

    Ruth's Chris Steak House - PrincetonResponded on January 5, 2023Thank you for your feedback, SuzanneH. We hold ourselves to the highest brand standards for food quality, atmosphere and service and based on your description, it seems you may have not caught us at our best. We will pass your comments along to the local team We hope to welcome you back in again soon!

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17. B

    Bobhutt99

    Philadelphia

    28 reviews

    vip
    3.0

    28 reviews

    Dined on January 1, 2023

    overall3food2service3ambience4

    Ruth Chris has been my go to steakhouse for clients, friends and family for a long, long time. The quality of their steaks has gone to almost zero. Last night my steak was so tasteless I just left it over. Either raise your prices to reflect the horrible economy or run the risk of losing good customers.

    Ruth's Chris Steak House - PrincetonResponded on January 6, 2023Bobhutt99, thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. We will work hard to improve and appreciate you bringing this to our attention.

    Report
18. JV

    JenniferV

    Philadelphia

    3 reviews

    5.0

    3 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    Nye dinner with parents.. everyone was happy and everything tasted amazing! Never disappointed.love this place

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19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    My husband and I had an excellent experience at Ruth’s Chris Restaurant We were greeted by Mya who was very kind and courteous. She and the other staff members handled the incoming crowd professionally. The bar area staff were friendly and knowledgeable. Cocktails were very good. We were seated in a timely manner and greeted by Christian and then Sarah our waitress. They worked well together as they orchestrated an amazing dining experience. Shrimp Cocktail was fresh and delicious. The barbecue shrimp was outstanding. Surf and turf was perfectly prepared, and the side dishes did not disappoint. Crème Brûlée and cheese cake topped off the evening wonderfully. Great experience! We will return again soon!!

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20. OT

    OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on December 31, 2022

    overall4food5service4ambience4

    Food is always exceptional. Although we were served by two people the service was slower than usual. Long periods when we did not see servers. The biggest knock was the comfort of our seating. We had a booth and they were extremely uncomfortable. It felt like we were sitting on wood.

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21. OT

    OpenTable Diner

    New York Area

    9 reviews

    4.0

    9 reviews

    Dined on December 31, 2022

    overall4food4service4ambience4

    Had to wait to be seated

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22. G

    Gisselle

    Philadelphia

    13 reviews

    vip
    2.0

    13 reviews

    Dined on December 30, 2022

    overall2food1service3ambience3

    As someone that has frequented many Ruth’s Chris locations, Princeton is the worse. It is not the same as it was a few years ago. After taking a break from this specific location I decided to try it out and the steaks were trash. My medium well steak was very charred on the outer layer and well done inside…my boyfriends steak couldn’t have been a filet mignon as it was so tough, it was more like a sirloin cut. Neither steak had that salt, pepper, butter taste and were bland. I can usually eat my steak without A1, but last night the steak needed it for the little bit I tried before sending it back because it was over cooked. Ruth’s Chris used to be my favorite steak place but this Princeton location is making me think otherwise.

    Ruth's Chris Steak House - PrincetonResponded on December 31, 2022Gisselle, we sincerely apologize not everyone's steak arrived perfectly prepared and will work with our team to improve. Thank you for bringing this to our attention and we hope to welcome you back in again soon.

    Report
23. SL

    SharonL

    Philadelphia

    1 review

    2.0

    1 review

    Dined on December 25, 2022

    overall2food2service2ambience2

    Disappointed in our meal this year on Christmas Day. Will not be returning to there.

    Ruth's Chris Steak House - PrincetonResponded on December 27, 2022SharonL thank you for your review. We are very sad to hear that you did not enjoy your most recent experience with us and we will work with our local team to improve. Thank you for your feedback!

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24. KD

    KDavis

    Philadelphia

    4 reviews

    vip
    3.0

    4 reviews

    Dined on December 25, 2022

    overall3food3service4ambience4

    They ran out of mashed potatoes and then wanted to up charge us for another vegetable side.

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25. OT

    OpenTable Diner

    Sacramento

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience5

    No matter the location, the food, and service are always consistently exceptional.

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26. c

    chi910

    New York Area

    11 reviews

    5.0

    11 reviews

    Dined on December 25, 2022

    overall5food5service4ambience4

    Lovely Christmas dinner. Low lighting which sets the mood. Food was very good, service was good but slow. We enjoyed being there.

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27. JW

    JWGIII

    New York Area

    22 reviews

    vip
    4.0

    22 reviews

    Dined on December 25, 2022

    overall4food5service4ambience1

    Even though we booked early, we got a terrible table. Back room next to a outside door which made the table cold and the sun was in my eyes. Also, I ordered a fine French wine and when the waiter removed the cork, it broke in half and instead of decanting the wine, waiter served my taste and I got nothing but cork.

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28. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience5

    Food, service was great, was an excellent, very enjoyable experience. A++++++

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29. S

    Shamit

    Philadelphia

    4 reviews

    3.0

    4 reviews

    Dined on December 25, 2022

    overall3food2service4ambience3

    Usually have a good experience at Ruth’s Chris but food was off the mark. To offset the disappointing food, The wait staff was very good.

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30. MF

    MariyamF

    New York Area

    1 review

    3.0

    1 review

    Dined on December 25, 2022

    overall3food5service3ambience2

    The room we were put there were not many tables and we were clod. We had 11 year old didn’t enjoy because of the cold. No light at the table

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31. N

    Nick

    New York Area

    17 reviews

    3.0

    17 reviews

    Dined on December 24, 2022

    overall3food3service3ambience4

    Requested a booth when i reserved! Arrive to find out there’s no booth available! Also made note that we were celebrating a birthday which no one even mentioned! No dessert with a candle on it nothing!! Food was not cooked to good… potatoes, au gratin not cooked enough potatoes were hard! Filet mignon not even warm!! & chicken fingers I ordered for my son came out burnt to a crisp…requested ones less burnt & waited 20 mins for a new dish which we had to wrap up to go since everyone else was done eating! Overall not happy at all! We come to this establishment Year after years this was the worst ever! Not sure we’ll be back to soon!

    Ruth's Chris Steak House - PrincetonResponded on December 31, 2022Nick, thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. Please reply to us directly with your contact information, including a phone number so we may speak with you further regarding this experience.

    Report
32. SA

    SammyA

    Washington DC

    44 reviews

    vip
    5.0

    44 reviews

    Dined on December 24, 2022

    overall5food5service5ambience5

    We always enjoy dining at Ruth’s Chris steak House

    Report
33. CB

    CassandraB

    Atlantic City

    5 reviews

    vip
    2.0

    5 reviews

    Dined on December 24, 2022

    overall2food4service2ambience4

    We have been going to Ruth’s Chris on Christmas Eve as our new holiday tradition for the past 3 years. We also dine at this location a few times throughout the year. We usually have a pleasant and seamless experience. Little touches in fine dining that go a long way, and we expect, are now absent here such as selecting which type of steak knife before your steaks are brought to the table and crumb cleanup after the meal but before coffee service. My husband’s bourbon was taken before he was finished without asking him and he didn’t notice as he was distracted talking at the table. The bone we wanted to take home didn’t make it into the bag they packed to take home. We wanted a dish to go and made the request at the time we ordered our meals and the server asked that we remind him to place that order later during our meal. We reminded him and then waited, paid the bill and sat for 15 more minutes before it came out. The restaurant industry has been hit hard since COVID but Ruth’s didn’t slip a beat during that very trying time and we were very pleased, until now.

    Ruth's Chris Steak House - PrincetonResponded on December 26, 2022CassandraB thank you for your candid review. We hold ourselves to the highest brand standards for both food quality and service we wish we'd made a better impression. Your valuable feedback has been shared with the local team for review. We appreciate your feedback and hope to welcome you in again soon.

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34. OT

    OpenTable Diner

    Philadelphia

    5 reviews

    vip
    5.0

    5 reviews

    Dined on December 23, 2022

    overall5food5service5ambience5

    Awesome service and incredible meal. 10th year of family holiday dinner that never disappoints.

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35. AW

    AaronW

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on December 23, 2022

    overall5food5service5ambience5

    Always good food and service.

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36. OT

    OpenTable Diner

    New York Area

    17 reviews

    vip
    2.0

    17 reviews

    Dined on December 19, 2022

    overall2food2service2ambience2

    Family Christmas dinner, was charged 25.00 for corkage fee and was stated 15.00 if you purchased wine at Ruth Chris. Filet was very small and not the best cut. Spent 800.00 and was not impressed

    Ruth's Chris Steak House - PrincetonResponded on December 21, 2022We sincerely apologize not everyone's steak arrived perfectly prepared and will work with our team to improve. Thank you for brining this to our attention and we hope to welcome you back in again soon.

    Report
37. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 16, 2022

    overall3food3service4ambience5

    Company Christmas dinner

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38. OT

    OpenTable Diner

    Atlantic City

    1 review

    vip
    1.0

    1 review

    Dined on December 14, 2022

    overall1food1service4ambience3

    The meat was horrendous, over cooked way above what we advised, and one order had to go back and they was supposed to be more shrimp on the order as per the waitress and that wasn’t the case. Terrible experience.

    Ruth's Chris Steak House - PrincetonResponded on December 18, 2022We appreciate you taking the time to review us, despite the fact that we weren’t able to provide the best experience. We will pass along your feedback to management.

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39. t

    tristeandlawrence

    New York Area

    125 reviews

    vip
    5.0

    125 reviews

    Dined on December 14, 2022

    overall5food5service5ambience5

    food was delicious. a very nice experience...will definitely be back

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40. MD

    MDeMaio

    Las Vegas

    1 review

    2.0

    1 review

    Dined on December 11, 2022

    overall2food1service3ambience2

    Nothing comparable to Ruth Chris in Borgata when it comes to food and service. The spicy Shrimp appetizer was good. Porter House for 2 - dry, tough meat, although we ordered Medium rare. It was pre-cut. We always dine in Aruba for the last ten years; it is usually served to sizzle on a hot plate and sliced in front of us. Not at the Princeton location. Not worth the money. Potatoes Au gratin - this is zero stars, so dry, no trace of cheese. Creamed Spinach was ok.

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