Ruth's Chris Steak House - Ponte Vedra Beach

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1. OT

   OpenTable Diner

   Jacksonville

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Celebrated our son’s 21st birthday. From the moment we arrived, the service and attention we received was spectacular; starting with the host, who quickly made some rearranging to ensure we got seated timely. Also, our waiter Jacob, who made sure our son enjoyed his special day as well as the rest of our party. Great service, great atmosphere, great food!

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2. B

   Beth

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Thank you for making our 56th anniversary so special with rose petals and card on our table. Food and service were impeccable. Noise level was very high with all of the conversations at each table.

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3. C

   Charlie

   Jacksonville

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food4service5ambience4

   If you go to a STEAK HOUSE ORDER A STEAK ! 11 oz FILET was EXCELLENT !! Not thrilled with Mac & Cheese, to watery for my taste. However, overall very nice evening ! MENU NEEDS freshened up ! A few new items would help. MAYBE a BIG 2 1/2 inch BUTTERFLY PORK CHOP !

   Report
4. CN

   ChipandNancy

   Jacksonville

   98 reviews

   vip
   5.0

   98 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   I may have had the best steak of my life last night. And we have dined at RC before, but last night was incredible. We’ll be back and much more often now.

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5. F

   Foodie1

   Jacksonville

   43 reviews

   vip
   3.0

   43 reviews

   Dined 5 days ago

   overall3food4service2ambience4

   The food was very good, which is consistent with the many other times we have dined here. The service however, was lacking, which is unusual. Plates sat in the table for extended periods of time where we had to ask them to be removed. Our server kept interrupting us. When we were singing happy birthday, he interrupted us twice to ask questions, which was extremely rude. I asked the hostess if I could get change for the valet and she waved her hand dismissively and told me to go to the bar. She could have been nicer about it. The service here is usually excellent, but tonight was sorely lacking and they were not packed. A manager was standing in dining room staring at a tablet, I had to wave him over to ask for our check. My family went outside after waiting so long. We will be back, however, I hope the service has improved. If not we will drive to the downtown location.

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6. OT

   OpenTable Diner

   Jacksonville

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   Great service and food taste.

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7. L

   Lynnast

   Washington DC

   12 reviews

   5.0

   12 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   Great dinner! Waiter was great. Very in tune with our wants and needs.

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8. OT

   OpenTable Diner

   Denver

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Wonderful Father’s Day lunch. No brunch menu. We thought that would be the case. Jonathan was a great waiter, who was very kind and related to our three kids. Food was excellent. Service was wonderful.

   Report
9. JS

   JSS32

   Charlotte

   11 reviews

   vip
   4.0

   11 reviews

   Dined on June 16, 2022

   overall4food5service3ambience5

   Food was excellent as usual. Waiter was knowledgeable and helpful but lost contact with us towards end of meal. I suspect busy in other part of restaurant.

   Report
10. OT

    OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on June 15, 2022

    overall3food2service4ambience3

    Group of fives seasoned business executives. Food was sub-par for Ruth Chris Steakhouse. Maybe it was just an off night but we expected better.

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11. OT

    OpenTable Diner

    Jacksonville

    1 review

    2.0

    1 review

    Dined on June 13, 2022

    overall2food4service1ambience5

    We had terrible service. I feel like this wasn’t up to Ruth’s Chris standards. I didn’t feel like for a Monday night the restaurant was that busy to justify our service to be lacking. When we were seated our waiter took our first drink order for the table and disappeared for 20 mins. When he came back, we put in our appetizers and again we never saw our waiter for a long time. This was just the theme of the whole night. We got there at 6pm (we had reservations) we were seated at our table at 6:15, and didn’t even up leaving the restaurant until 9:40pm. Dinner shouldn’t have taken over 3hrs. The wait staff was great! The food was good but they got our steak temperatures wrong and forgot to bring out the correct sides. We were celebrating my husband’s birthday and it was just a bit disappointing.

    Ruth's Chris Steak House - Ponte Vedra BeachResponded on June 15, 2022

    Thank you for your honest comments. We are sorry to hear that you had a less than favorable experience. Your feedback is very important to us and essential for our growth, not only at this location but also as a brand. Your comments have been passed along for review and will help us improve moving forward. Thank you!

    Report
12. L

    Luvreliable

    Jacksonville

    18 reviews

    5.0

    18 reviews

    Dined on June 13, 2022

    overall5food4service5ambience4

    Always a special place to celebrate a occasion. Waiters are always attentive and friendly. Prime rib a little dry and chicken a little undercooked and somewhat dry. But I guess we all can’t have things perfect.

    Report
13. DM

    DonM

    Pittsburgh

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience5

    Great server, prompt service, Friendly staff. Fun time. Absolutely go there every time we visit TPC Sawgrass.

    Report
14. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    Great time

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15. MR

    MarshallR

    Adelaide

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    Great time as usual. My go to place for a great experience. Christine the GM is doing a fantastic job at keeping Ruths top notch.

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16. DB

    DebiB

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    GREAT meal. Best service. Wish they had more variety of specials - seems the menu never changes - but again why mess with a good thing>!!!

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17. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on June 6, 2022

    overall3food3service4ambience2

    Table was right by kitchen. We asked to be moved but hostess declined. Steaks were overcooked. Fries were cold. Strike 2. Seems like place is going down hill.

    Report
18. J

    Janiev

    Jacksonville

    14 reviews

    5.0

    14 reviews

    Dined on June 5, 2022

    overall5food5service5ambience5

    We were having an Anniversary Dinner and everything was perfection.

    Report
19. KO

    KentO

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined on June 5, 2022

    overall5food5service5ambience5

    all was great....great service (Chris)...great food.

    Report
20. OT

    OpenTable Diner

    Jacksonville

    2 reviews

    vip
    5.0

    2 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5

    As usual RC did not disappoint. Every thing and every one especially our waiter Jason was over the top

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21. R

    Randyu

    Cincinnati

    1 review

    vip
    2.0

    1 review

    Dined on June 4, 2022

    overall2food1service5ambience3

    Super disappointed with dinner. Everyone at the table had subpar meal for cost. The lobster was ok, steak was terrible. We would not return.

    Ruth's Chris Steak House - Ponte Vedra BeachResponded on June 6, 2022

    Hi Randyu, we sincerely apologize for the experience you had, but thank you for bringing this to our attention. Your feedback has been relayed to our team.

    Report
22. OT

    OpenTable Diner

    Louisville

    4 reviews

    5.0

    4 reviews

    Dined on June 4, 2022

    overall5food5service5ambience4

    We were a party of 7 celebrating my mil 80th bday. The staff and food outstanding. The only issue was not being able to reserve a later seating time. 4:30 is a bit early.

    Report
23. DC

    DebbieC

    Jacksonville

    2 reviews

    3.0

    2 reviews

    Dined on June 3, 2022

    overall3food1service4ambience5

    Appitizers, salads, and sides were excellent. 1 steak ordered rare perfectly cooked 2 steaks ordered medium we very over cooked - well done Lobster add on were very lacking in flavor

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24. JK

    JosephK

    Jacksonville

    1 review

    5.0

    1 review

    Dined on June 2, 2022

    overall5food5service5ambience4

    I guessing some new protocols were set or established due to Covid. Menus were given in paper back no longer in booklet form. Waiter no longer asked to remove lobster from shell.

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25. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 29, 2022

    overall4food3service5ambience5

    Half of the tomahawk steak was a little overcooked. It was OK though we still waiting enjoyed our dinner

    Report
26. d

    drs14

    Chicago

    15 reviews

    vip
    5.0

    15 reviews

    Dined on May 28, 2022

    overall5food5service5ambience5

    Our server James was top notch!

    Report
27. MS

    MadelineS

    Jacksonville

    26 reviews

    vip
    4.0

    26 reviews

    Dined on May 25, 2022

    overall4food3service5ambience4

    This was our first time at this location and overall, it was great! Steak was just a little bit overdone but overall, food was good and the service was excellent.

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28. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 22, 2022

    overall3food2service3ambience4

    My petite filet was not cooked well. The 40 oz steak entree was also not cooked well at all. Some portions completely rare and others almost well. Not what we could expect from Ruth’s Chris. Service was fine, nothing spectacular.

    Report
29. j

    jaxbob

    Jacksonville

    5 reviews

    vip
    5.0

    5 reviews

    Dined on May 22, 2022

    overall5food5service4ambience4

    Food was delicious and reservation was on time as expected.

    Report
30. LP

    LarryPeter

    Las Vegas

    14 reviews

    vip
    4.0

    14 reviews

    Dined on May 20, 2022

    overall4food3service4ambience5

    Always a a great dinner at Ruth’s but last night was off. Both of our steaks came out over cooked, both ordered medium, came out with barely any pink. We were hungry so we just ate up. Sides were perfect though. We will be back, just an off night.

    Report
31. S

    Steebie

    Jacksonville

    77 reviews

    vip
    5.0

    77 reviews

    Dined on May 15, 2022

    overall5food5service5ambience5

    Jason, our server, was fantastic. He gave us time to enjoy our wine before serving appetizers. They were typically outstanding. The RibEye was cooked to perfection and very tasty. The salmon was perfect.

    Report
32. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on May 14, 2022

    overall2food2service5ambience5

    Steaks were over cooked and not great. For the amount we paid the whole meal was mediocre. Cocktails were the best part of the meal.

    Report
33. OT

    OpenTable Diner

    Washington DC

    5 reviews

    vip
    5.0

    5 reviews

    Dined on May 13, 2022

    overall5food5service5ambience4

    Good was excellent as always. When we got there the hostess was going to seat us in “the Library,” but we don’t like that room, so we asked for another table and she didn’t even hesitate to offer us a nice booth in the main dining room. Cody was our waiter and he was excellent. He went above and beyond. We always enjoy a meal at Ruth’s Chris. And of course we’ll continue to go back.

    Report
34. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 12, 2022

    overall4food4service4ambience4

    We celebrated our anniversary and had a very enjoyable evening! The food was hot and delicious. The service was also very good and everyone was kind in congratulating us. Overall, I would dine here again in the future.

    Report
35. PF

    PenneyFarmsPrincess

    Jacksonville

    24 reviews

    vip
    5.0

    24 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    It was a lovely Mother’s Day dinner.

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36. B

    Buble

    Jacksonville

    73 reviews

    vip
    4.0

    73 reviews

    Dined on May 4, 2022

    overall4food4service5ambience5

    Not the Ruth’s Chris we remembered! Food was good but we ordered good n & tonic, a classic cocktail. I can to us as gin & club. They tried to make it right but came back to explain that the hose for tonic had a leak so they couldn’t serve any drinks with tonic! Now, that’s just odd.

    Report
37. OT

    OpenTable Diner

    Jacksonville

    5 reviews

    5.0

    5 reviews

    Dined on May 4, 2022

    overall5food5service5ambience5

    Amazing with food allergies. Wonderful food and wonderful service

    Report
38. M

    Massimo

    Orlando

    5 reviews

    2.0

    5 reviews

    Dined on May 4, 2022

    overall2food1service5ambience4

    Steaks were not the typical good quality. We were less than minutes earlier, but we’re not allowed to sit on the table

    Ruth's Chris Steak House - Ponte Vedra BeachResponded on May 7, 2022

    Hi Massimo, we appreciate you taking the time to review us, despite the fact that we weren’t able to provide the best experience. Your feedback has been relayed to our team.

    Report
39. MN

    MrNYC

    Jacksonville

    131 reviews

    vip
    5.0

    131 reviews

    Dined on May 1, 2022

    overall5food5service5ambience5

    Food was amazing, best steaks in Jacksonville area and this location is superb. Friendly from the moment we walked in. Never disappoints.

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40. F

    Flyer747400

    Jacksonville

    9 reviews

    vip
    5.0

    9 reviews

    Dined on April 30, 2022

    overall5food5service5ambience5

    Every time I visit it’s a wonderful experience. Jason who welcomed us at the restaurant was fantastic and very attentive. Looking forward to my next visit.

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