Ruth's Chris Steak House - Ponte Vedra Beach

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1. KI

   KenzIsaac

   West Virginia

   28 reviews

   vip
   5.0

   28 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Amazing anniversary dinner!! Staff was above and beyond!! Jacob was awesome!!
   

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2. BM

   BiaM

   Naples

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   There were 6 of us that went to the Happy Hour. We had the Steak Sandwich, Chicken Sandwich and Tuna All was cooked perfectly and we also had desert.
   

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3. TB

   TeeBone

   Charleston

   47 reviews

   vip
   5.0

   47 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Ruth's Chris never disappoints. Beautifully presented Seafood Tower, great chopped salads and of course, GREAT STEAKS!
   

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4. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Excellent as always ..filets cooked to perfection every time Thank you for the break pudding. AMAZING !!
   

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5. D

   Delo

   Jacksonville

   1 review

   1.0

   1 review

   Dined 4 days ago

   overall1food2service3ambience2

   nice people, slow to take orders, slow to bring drinks, old, tired decor. the light bulb above the table burnt out. 45 minutes after ordering I was informed they were out of what I ordered And I had to choose an alternative. When it finally arrived 20 minutes after that it was mediocre at best, the sides were yummy but way overpriced and would never serve 2-3 people. Sorry, but I've had better at Applebees.
   

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6. KM

   KenM

   Jacksonville

   21 reviews

   5.0

   21 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Our table had a nice card signed by the employees wishing us a Happy Anniversary, a special table for 2, our waiter Austin was fantastic! All the staff was attentive, friendly and hustled to make sure everything was perfect for us. And, of course, the food was great! Thank you.
   

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7. MM

   MartyM

   Atlanta Metro

   8 reviews

   4.0

   8 reviews

   Dined 6 days ago

   overall4food5service2ambience4

   Food was excellent but service was subpar at best. Server was absent for most of the meal.
   

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8. AW

   AmandaW

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   From the moment we walked in the door we were greeted with politeness and professionalism. Our waiter was amazing and the gentleman that helped him never let our water glasses go half full. We had the cutest little happy anniversary note signed by some of the employees which was a small gesture but left such a huge impact. The thoughtfulness that goes into those little things are just truly special! We had a great time and have all intentions on visiting again!
   

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9. S

   Scott

   Jacksonville

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   Our server, John, was outstanding. The food and wine were perfect. Our party had a fantastic evening.
   

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10. M

    Motownluv

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on May 24, 2023

    overall5food5service5ambience5

    Staff from reception to servers were excellent.
    

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11. SR

    ShaRicaRi

    Jacksonville

    5 reviews

    3.0

    5 reviews

    Dined on May 21, 2023

    overall3food2service5ambience5

    Steaks were overcooked and brussel sprouts were undercooked. Most of our meals were cold and had to be sent back multiple times. This was the first time I’ve ever had this experience
    

    Ruth's Chris Steak House - Ponte Vedra BeachResponded on May 25, 2023Our goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order. Should you wish to discuss your experience in further detail, please reply directly with your contact information, including your name and a phone number. Thank you!
    

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12. OT

    OpenTable Diner

    Jacksonville

    2 reviews

    1.0

    2 reviews

    Dined on May 21, 2023

    overall1food2service2ambience2

    I would NOT recommend. Service was sub par, steaks were not cooked correctly, definitely not worth the price. This is the second time dining at this location and the experience has been the same. Will not be returning.
    

    Ruth's Chris Steak House - Ponte Vedra BeachResponded on May 25, 2023We are sorry to hear that you were disappointed in your evening and would like to speak to you further. Would you please send your contact information, including your name and a phone number in a private reply to us? Thank you.
    

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13. EW

    ElizabethW

    1 review

    5.0

    1 review

    Dined on May 21, 2023

    overall5food5service5ambience5

    It was our anniversary, and the only thing I would change is the loud voices of the crowd. Other than that, it was superb, and we will return on those very special locations.
    

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14. j

    jaxbob

    Jacksonville

    8 reviews

    vip
    5.0

    8 reviews

    Dined on May 21, 2023

    overall5food5service5ambience5

    Was seated at reservation time, waiter was fantastic and stopped by our table numerous time to make sure we were satisfied and had everything we needed.
    

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15. JL

    JasonL

    1 review

    5.0

    1 review

    Dined on May 20, 2023

    overall5food5service5ambience5

    Everyone was so welcoming! Found was outstanding and the staff was amazing!
    

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16. j

    jemejo

    Jacksonville

    86 reviews

    vip
    4.0

    86 reviews

    Dined on May 19, 2023

    overall4food4service5ambience4

    very good food and service - mashed potatoes were dry snd tasteless; place needs some music too
    

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17. DF

    DaveF

    Jacksonville

    13 reviews

    4.0

    13 reviews

    Dined on May 18, 2023

    overall4food3service5ambience4

    Never realized that some Ruth’s Chris locations are not members, so if you see or receive a special dinner menu offer you’re not going to get it at this location. I’ve always thought the filet was outstanding but this time it simply wasn’t, everything else was good but a $200 bill for two with 2 six ounce wines is just too pricey for what you’re getting.
    

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18. DC

    DannyC

    1 review

    5.0

    1 review

    Dined on May 17, 2023

    overall5food5service5ambience5

    They went overboard in pleasing my wife with rose pedals and birthday decorations for her 60th. Food and everything was GREAT. Definitely would recommend Ruth Chris Steak House.
    

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19. M

    Michael

    Jacksonville

    3 reviews

    3.0

    3 reviews

    Dined on May 15, 2023

    overall3food3service3ambience3

    An otherwise enjoyable evening was spoiled when I learned that the "Classic" dinner offered on the Ruth's Chris email to me at $49 was $54 at this location. Deceptive. Bait and Switch. Not a huge price increase, but it left a sour taste in my mouth. And therefore, I cannot recommend this location.
    

    Ruth's Chris Steak House - Ponte Vedra BeachResponded on May 17, 2023Thank you for your honest comments. We are sorry to hear about this. Please consider replying directly to us with your name and phone number so that we can learn more. Thank you!
    

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20. L

    Lieu

    Jacksonville

    120 reviews

    vip
    5.0

    120 reviews

    Dined on May 15, 2023

    overall5food3service5ambience4

    Overall, a little less than usual. No major complaints. Steaks were beyond the ordered "medium" (manager provided desserts) and Brussel sprouts were overcooked and a bit hard. Nevertheless, these were relatively minor issues. Our server Austin had a great sense of humor (which I repeatedly tested) and was fun to work with. Since our "value" rating was only average, given the seemingly too high menu prices, our complaints are worth mentioning. We will save up and come back some day.
    

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21. SC

    SheliaC

    Jacksonville

    1 review

    3.0

    1 review

    Dined on May 14, 2023

    overall3food3service4ambience4

    Great atmosphere and service, but my steak was dry. It’s not the norm, so I attributed it to a busy weekend.
    

    Ruth's Chris Steak House - Ponte Vedra BeachResponded on May 16, 2023Jepete, we sincerely apologize not everyone's steak arrived perfectly prepared as we never want our guests to leave disappointed. We appreciate your feedback, and we hope to serve you again in the future. Thank you.
    

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22. RS

    RickS

    Washington DC

    20 reviews

    5.0

    20 reviews

    Dined on May 14, 2023

    overall5food5service5ambience4

    Always enjoy Ruth’s Chris. We went on Monther’s Day afternoon. Food was very good. A higher priced restaurant but great service and quality. It was busy and noise level was a tad high, but overall a great choice
    

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23. f

    foodcritic

    Las Vegas

    4 reviews

    3.0

    4 reviews

    Dined on May 14, 2023

    overall3food1service4ambience5

    Steaks were overcooked at our table...and the table next to us, Steaks were overcooked.. Normally Steaks are seasoned to perfection...they were bland without much taste...not The Ruth Chris I am accustomed....steady decline...and I eat there at least three times a month...Gonna give it a break for now....
    

    Ruth's Chris Steak House - Ponte Vedra BeachResponded on May 16, 2023Thank you so much for your review. We always want your meal to be perfect so you can focus on your experience, and we're sorry to hear that wasn't the case. We appreciate your feedback, and we hope to have the opportunity to serve you again.
    

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24. OT

    OpenTable Diner

    Jacksonville

    2 reviews

    vip
    1.0

    2 reviews

    Dined on May 14, 2023

    overall1food1service4ambience4

    Server was wonderful but we noticed that the steaks weren’t sizzling. The lobster Mac was lukewarm at best. Tough steaks with gristle throughout. For the amount of money we spent we expected a lot more value.
    

    Ruth's Chris Steak House - Ponte Vedra BeachResponded on May 16, 2023Thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. Please reply to us directly with your contact information, including your name and a phone number so we may speak with you further regarding this experience.
    

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25. J

    Jepete

    1 review

    2.0

    1 review

    Dined on May 13, 2023

    overall2food3service1ambience1

    First visit at Ponte Vedra location. Not an attractive restaurant, old and dated. Service was extremely slow, tho plenty of staff on Mother’s Day eve. Steak was good, but not worth the price. Portions are large, and cheesecake desert was good. Advertised specials available, but at a higher price! We were in a small room which was very loud and had a view of the a/c units directly outside the windows. Worth the money? No. Going back? Nope. Much better dining choices in town!
    

    Ruth's Chris Steak House - Ponte Vedra BeachResponded on May 16, 2023We're sorry to hear that you did not enjoy your first time dining with us at this location as we never want our guests to leave disappointed. Should you wish to discuss your concerns in further detail, please reply directly to us with your name and phone number. Thank you
    

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26. FF

    FormerFan

    Jacksonville

    138 reviews

    vip
    2.0

    138 reviews

    Dined on May 12, 2023

    overall2food2service3ambience2

    Been going to this Ruth's Chris for a long time. Was always a favorite. Not any longer, two manager changes and this place has really gone down hill. Half our entrees came out either tasting funky or done improperly. I don't blame the restaurant for the table full of overly loud drunks but given that most of the folks at the table were clearly drunk, I'm surprised they kept serving them. Glad we got in our car and beat them to the highway. Steaks have gone downhill to the point where I will simply be buying prime meats at a butcher and cooking on my German Otto Wilde grill. I'm sure that they are suffering the hiring problems that everyone is going through, but at the price you have to pay Ruth's Chris, $14 for burnt french fries, $15 for spianch soup (aka creamed spinach). It's just a ridiculous amount to pay for a sub par experience.
    

    Ruth's Chris Steak House - Ponte Vedra BeachResponded on May 14, 2023We strive to provide the type of dining experience that each guest desires and we are disappointed to hear that this wasn't the case. Please consider sending your contact information, including a phone number via direct message so we may speak with you further regarding this matter. Thank you.
    

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27. JM

    JuanM

    Denver

    15 reviews

    vip
    5.0

    15 reviews

    Dined on May 12, 2023

    overall5food5service5ambience4

    Great restaurant with outstanding food. Our server John was outstanding. Highly recommend this Ruth Chris
    

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28. LT

    LisaT

    1 review

    5.0

    1 review

    Dined on May 11, 2023

    overall5food5service5ambience5

    We had such a wonderful time and was the end to perfect day with a perfect meal and unbelievable food and service thank you!
    

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29. YW

    YaazmiynW

    Jacksonville

    3 reviews

    2.0

    3 reviews

    Dined on May 9, 2023

    overall2food4service2ambience5

    We had reservations but still waited awhile to be seated as well as a awhile to even have anyone come over to serve. We did receive an apology for that but it definitely damped our experience and my celebration.
    

    Ruth's Chris Steak House - Ponte Vedra BeachResponded on May 13, 2023We're sorry to hear about your long wait as it is not the experience that we aim to provide. Should you wish to address your concerns in further detail, please private message us with your contact information, including your name and a phone number. Thank you!
    

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30. DK

    DonK

    1 review

    5.0

    1 review

    Dined on May 9, 2023

    overall5food5service5ambience5

    Very special place to celebrate any occasion. Wonderful food and service.
    

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31. f

    foodforthought

    Wilmington

    5 reviews

    5.0

    5 reviews

    Dined on May 8, 2023

    overall5food5service5ambience5

    Good food—good service
    

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32. J

    Janice

    Jacksonville

    85 reviews

    vip
    5.0

    85 reviews

    Dined on May 7, 2023

    overall5food5service5ambience5

    Celebrating our daughter’s 17 th birthday!!! Jacob and Beau took great care of us. All food and cocktails were awesome!!!
    

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33. LB

    LisaB

    1 review

    5.0

    1 review

    Dined on May 6, 2023

    overall5food5service5ambience5

    Best steak in town. We went for anniversary! This is our usual for special occasions!
    

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34. JF

    JoyceF

    New England

    2 reviews

    vip
    5.0

    2 reviews

    Dined on May 6, 2023

    overall5food5service5ambience5

    Excellent service and food - recommend this restaurant to others
    

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35. RG

    RayG

    Dubai

    3 reviews

    4.0

    3 reviews

    Dined on May 5, 2023

    overall4food4service4ambience4

    We had to ask for straw and one other item twice. Took some time to clear the table of extra place settings. I understand that during our visit it became quite busy rather quickly. Timing of meal courses delivery was very good. Waters were professional and courteous. The delay in asking for straws and more water was minor and the staff were apologetic. The food was delicious and well prepared. Over all my wife and I enjoyed our meal and experience.
    

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36. GK

    GwenK

    1 review

    5.0

    1 review

    Dined on May 2, 2023

    overall5food5service5ambience4

    We attended the Stags Leap wine tasting dinner to celebrate my husband’s birthday. The evening was a great success. He really enjoyed the food and wine plus the staff went out of their way to make his birthday a little extra special.
    

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37. SR

    SR19

    Jacksonville

    3 reviews

    4.0

    3 reviews

    Dined on May 2, 2023

    overall4food4service5ambience3

    Always a good place for a steak. Expensive, but still worth it.
    

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38. TV

    TedV

    Jacksonville

    19 reviews

    4.0

    19 reviews

    Dined on April 30, 2023

    overall4food4service5ambience5

    Crab cakes for my wife were below average....a bit dry. Her brussel sprouts were inedible...too crispy, even to cut. My filet was undercooked but they brought me another one. Service was good.
    

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39. PG

    PaulaG

    San Francisco

    15 reviews

    vip
    5.0

    15 reviews

    Dined on April 30, 2023

    overall5food5service5ambience5

    We were treated so very well by one of the restaurant’s premier servers Shaun, who, attend it to every need, every question and every request. It was a perfect evening!
    

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40. S

    Stan

    Jacksonville

    9 reviews

    5.0

    9 reviews

    Dined on April 29, 2023

    overall5food5service5ambience5

    Two couples from out of town were here visiting so I had a chance to take them to dinner at the Ruth's Cris Steak House in Ponte Vedra, which I have been to before. The evening was fantastic!!! We had a great meal served by an outstanding waitress, Kimberly, who took very good care of our table of 5 guests!!! Everyone enjoyed their outstanding meals, drinks and desserts!!! I found that this is a great venue to host dinners at!!!
    

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