Ruth's Chris Steak House - Pier 5
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
Lobster Mac & Cheese
tender lobster, three cheese blend, mild green-chiles
8 ounces of tender corn-fed midwestern beef
Took our grandchildren for our grandsons 10th snd 18th birthdays. The younger Grandson said the steak was juicy, sizzling and awesomeness.
Our granddaughter loved the chocolate lava desert.
The service was over the top.
Our date night was amazing at Ruth's Chris Steak House - Pier 5! Excellent service, kind, helpful, and very knowledgeable waiter, amazing food.
The service was amazing . The waiter did a wonderful job with our drinks the food was exquisite!!!! The setting was perfect everything about my experience was absolutely amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
My fiancé and I came down for his birthday and were looking for a nice place to dine out at since we don’t do it often because of how busy work keeps us and it was a toss up between here and the capital grille and we went with Ruth’s. BEST DECISION! The entire ambience was a perfect setting, despite being pretty busy the noise level was so minimal. We were sat in a big room in the back that was absolutely perfect and beautiful. I ordered had the mozzarella and tomato salad, the stuffed chicken breast and asparagus. He had the lobster bisque, and a filet with mashed potato’s. Desert was a “Chocolate Duo” which was such a rich chocolate delight! Our server, Chris was well informed of the menu, which was already a plus (you’d be surprised how many servers know nothing about their own menu). Chris was attentive, polite, and very helpful with recommendations for the menu (another plus because it all sounded so good). The prices are a little up there but you get every penny you pay for so don’t let them intimidate you. If we are in the area again that will be our spot to go to hands down!
We had an amazing dinner. Steaks were done perfectly and the au gratin potatoes were delicious. The bar staff was very friendly and attentive and the craft cocktails and whiskey selection were great.
The food services was extremely slow. After finishing our appetizer our waiter told us we would be getting our food any minute. After 25 minutes I asked the manager what was going on. He said he would check, 15 minutes later our food came out and my 11 oz filet that was supposed to be medium rare came out well done.
The manager did comp a few things which took are of the issues. It wasn't what I usual expect but it was handled in an acceptable way.
Our waitress was so nice however some food was cold and undercooked. Some of the drink taste as if it didn’t have any liquor in them.
Our server was awesome ! We had a great time and will definitely be back ! She did an excellent job! Best server we have had in a long time !
We went here for NYE with the soup/salad, entree, and side dish menu. Our waiter was excellent; very kind and attentive. However my steak was not cooked correctly. I asked for medium and it was completely raw inside. They kindly took it back to cook more, but it looked exactly the same. I was hungry and didn’t feel like waiting so I just ate my mashed potatoes side. I would go back again but order a steak medium well, hopefully them there won’t be so much pink in it!
I had the pleasure of being waited on by a gentleman name Johnathan , great experience.
I come to Ruth Chris quiet often. This time I brought my family for New Year’s Eve dinner. At the top of the menu it clearly stated, “Entrees include soup or salad and vegetable or potato”. The waiter, Jeovani, informed us that the entire menu was a la carte but he could not explain why the menu stated otherwise. Of course, it’s not his fault but the menu was very misleading.
Always a great time. Food and service was exceptional. Staff was welcoming and helpful. It was my daughter's first time dining here. She was was very pleased. Great overall.
Nothing tops a Ruth Chris steak. But, I gave it only 3 stars bc the 12 oz ribeye I had looked so skimpy and small for $79.00! Other than that, our guests who had never been, enjoyed their food, lava cake and sinful cake compliments of Nicki, our server.
I always love the service, food, drinks and atmosphere and New Years Eve was no different. The stuffed chicken breast has been a long time favorite of mine and the moist chicken breast with the crispy top did not disappoint. Our server was on top of his A game too.
New Years. Waitress Nicki was great.
Our annual NY Eve dinner (10 years) always excellent.
The food was excellent; but the service was far below a restaurant of this caliber. Everywhere you looked, there seemed to be adequate wait staff; yet we waited and waited for somethings while felt we were being rushed to give them back the table. If prices were lower, it would not be a problem. But, when you are paying $70+ for a steak, you would like to enjoy it.
A special thank you to everyone at Pier V Ruth's Chris. We arrived before the valet was in operation and yet the hostess took care of us at the front desk. The valet told me later our car was parked and ready when we were ready to leave and said just pay up when later. And a very special thank you and a Happy New Year to our bartender who took care of all evening, James!!! He was energetic, professional and even though very busy as the evening moved on, he still took care of all our needs. Thank you and we will be back again. All the best, Dave and Tammy Downey.
Food and service was great! We ate in the bar area away from most diners and it was perfect.
We celebrated my wife's birthday and I was very impressed @ how they greeted her and wished her a happy birthday. The rose petals on the table was very impressive.
Our servers were very attentive and the "silent" service was very much appreciated. I wanted for nothing and my wife as well. My son commented on how good his hamburgers and French fries were. The appetizer was very tasty and the steaks were fork tender. My potatoes au gratin were very good as well and I like how the cheese was baked just right on top. Gave it added flavor. Lastly? The value for what we got was very reasonable. I would definitely come back based on my experience. We were so impressed with our visit that we are looking forward to going there on my birthday in February. Mr. Ludlow
Surprisingly, everything was great. My last visit to this location was awful. I decided to give it another try and my guest and I were pleased
The Tuna steak and the lobster mac and cheese is amazing.
Came to Ruth chrome for my fathers birthday. Food was sensational, service was alright good quality the beginning but towards the end of our visit it started lacking. I ordered a to-go order of the lobster mac because it was just that good but the to-go order was NOTHING like the original order but other than that it was an overall good experience
Went here for Xmas Eve dinner. In the dining area there were two tables with kids who cried or were running around uncontrollably the entire time. Neither the parents or staff did or said anything. You have other tables filled with people who are being courteous and paying a lot of money yet we are all supposed to sit there and be subjected to bad parenting and misbehaved children. It took 15 minutes to get our drink order taken and another 12 minutes before we actually got our drink order. One of the steaks was undercooked - a lot. It went back to the kitchen where they blasted it in the broiler to the point where it became too tough to chew and the blue cheese crust was now non-existent. Two of our three sides came out cold. Additional drinks ordered for the entree never appeared. We typically have a great experience at Ruth Chris but this was unacceptable. You try to make a holiday memory with your family and it turns into a nightmare. When we complained to the waitress who was clearly having trouble keeping up with her tables, she said she had to go get her manager and yet again we waited 15 min for us to just have to explain all the issues over once again. In the end the manager did remove the steak and sides that they messed up but the experience was awful and this “high-end” restaurant should be ashamed. We will never be visiting this place again. So consider yourself warned if you are trying to celebrate a special occasion as going here is a risky move.
We’re sorry to hear about your experience, Canton, but the feedback is appreciated. Your comments will be shared with the rest of the team.
We enjoy the experience, and the food. The server attending to many tables I would guess. The food was slow to come but is was great when it did.
Terrible experience. Longhorn is better. I will not recommend coming here.
NydiaM, thank you for taking the time to leave a review, even if your experience wasn’t great. We’re sorry to hear we did not meet your expectations. Your comments will be shared with the rest of the team.
Cannot believe I am writing this review. I know they were short staffed but this is Ruth Chris! Waited at least 20-30 minutes between drinks. Our order was missing a filet. When the filet did arrive it was undercooked. Sent back and it was cooked a bit better. While we eating dinner our wine that we ordered with our dinner finally arrived. Wine was great. Wish we had it with our dinner. Manager did comp the wine and the one filet. I have been coming to Ruth Chris every Christmas Eve for 12 years. Maybe it is time to find a new spot.