Ruth's Chris Steak House - Pier 5
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Service was very slow and inattentive. Team of waiter and serving helpers not working as team. Saw other tables get better and faster service.
Steaks were not nearly as good as they used to be. Steaks were thinner and my medium rare was medium. I didn’t send it back because we waited so long for the main course.
Grilled asparagus were good. Lobster Mac and cheese only had a few pieces of lobster on top. No lobster meat was incorporated into the pasta.
Overall this was an average meal with poor service given price point of restaurant. I would not go back.
Raphael was awesome. Love him!!
I couldn’t believe how well prepare they were to accommodate our children (7 and 3) with little goodies in the kids menu uncluding fun little bendy ties. Our server, Andrew, was very attentive to the kids. We didn’t like the idea of taking them to a nice restaurant and Ruth Chris exceeded our expectations on a nice dinner with children! The kids loved they food and it was well priced. My husband I also enjoy our meals as well as the cocktails being excellent!
My fiancé, daughter and myself all enjoyed our time here. The staff made us feel very welcome. They also stopped by once in awhile to smile and joke around with our 7 month old which was nice of them. Carlos and James were very attentive the entire time. Thanks
Valentine's day was unorganized and was sloppy. Food is always good but this was a bad showing for a great place.
I brought my wife here for a Valentine's day dinner. She enjoyed herself. That means was satisfied with everything. Our 1st time dining at Ruth's Chris. It was worth it.
Amazing place! Little bit pricey, but I think for this type of places, food, and the amazing service it’s completely worth it. Thank you Ruth Chris
Food was great. I come here pretty often and will continue. The steak is great of course,now I just get a different item until I knock the entire menu off..you will definitely enjoy
We go for the steaks and the spinach dip. It is expensive but the steaks are spectacularly good—-close-your-eyes delish!
It was a great experience for me and my girlfriend she said it was perfect especially the steak
The food was excellent!! The only thing I had a problem with was the customer service with the server. He could've done a better job. When you come to a restaurant spending a lot of money you want to have
great service and I did not get that. But other than that I had a good time.
We were celebrating my husbands birthday. The hostess was very engaging and welcoming. The food was excellent and the service was great. My daughter is pescatarian, yet was able to enjoy at a steak restaurant. Great choice!
Worst experience ever and we celebrate all special occasions here but we will not be back to this location. Our waiter came to our table about 15 minutes after we arrived. It took almost an hour to get appetizers. Several parties larger than ours came after us and we served their meals prior to us even receiving our appetizers. We were rushed to finish them so they could clear the table and even removed items as we were still eating. Horrible service and a manager who wasn’t brave enough to come speak to us at our table. We will take our business elsewhere from now on.
Great steaks to be sure. Service is ok, but not what one might expect at these prices.
I had dinner there on February 1st, which was my birthday. The food was good and so was the service. I had dinner with 2 other people and spent about $450. It would have been nice of them to have done something for me for my birthday like maybe a piece of cake with a candle. I’ve never really been a huge fan of Ruth’s Chris. The steaks were really good but the lobster seemed a little soggy. I have a couple of places I much prefer for steak and lobster.
I will never go again during Restaurant Week (at this location). It seems the service and food is not as good when you go during this time. I'll go to Ruth's Chris again just not restaurant week. The waiter was overwhelmed because it was a large party.
Food was excellent. It was busy in there so we were seated pretty late even with a reservation but they treated us well and comped one of my drinks, which was appreciated. Not too loud at all, even being packed.
Had reservations and waited for 20 mins other than that fantastic food and excellent service.
Celebrated my brother’s birthday with family and it was a flawless and special experience. Thank you Ruth’s Chris Baltimore Team!!
We went for my daughter's 19th birthday and they were so nice. They put rose petals on the table where she sat and brought her a birthday dessert with a candle. The food was excellent! The steaks were cooked perfectly and could cut with a butter knife. It is expensive, so we only go during restaurant week and still ended up over $300 for a party of 4.
The food and service is always good! I would like to see better dessert options for the next restaurant week menu. That cheesecake is the size of an oreo cookie.
Ordered Salmon which was not cooked throughly. Waited for waiter for over 15 minutes. My date was finished her meal prior to me receiving mine. Restaurant week quality was not good at all.
Very expensive menu and waitress was very confused on what the customer wanted.
Great restaurant week deals!
Steak and service was the only good thing about it
Great food and ambiance as usual
My family and I enjoy eating at Ruth Chris. We love this location because it gives us an opportunity to visit the city.
It was a great time
Food was decent. Service left something to be desired. Glasses were dirty, decanter was riddled with chips, meal was a bit rushed. Server was nice and after the sub par service we understood why a manager visited our table every 10 minutes to ask how our meal was.
As always, delicious food served hot. Superb service by Sarah.
Everything was amazing outside of the wait when we arrived. I’ve never waited more than a minute or two at any other resturant with a reservation. We easily waited 10 minutes to be seated.
Out of one favorite desert (Banana pie) was unavailable. Other than that we were pleased with our annual New Year’s Eve early dinner. My wife and I look forward to this every year. Glad we could get our “favorite” table by the front window. We will be back.
great food, service ok, noisy in ballroom. Dessert was awesome. Jonathon Waiter was great, helper was trying to push more expensive wine and not very friendly.
Dinner and service excellent. New Years eve menu was great. Drinks were great. Fantastic service from everyone working!
Service was excellent. The food is good butal over priced. You can get just as much quality for cheaper at other restaurants in Baltimore.
My wife and I are frequent guests of Ruths Chris. We spent the weekend in Baltimore and decided to visit the Ruths Chris pier 5. As usual, My wife and I were dressed for a night out. Upon arriving at the restaurant we were told that because my jeans had some slight tears (fashion friendly) that we could not dine in the main area but had to instead dine at the bar area. The bar area was absolutely NOT the same experience as the dining. It felt like we were at Friday’s instead of a restaurant where our bill would come to over $200 for dinner. After checking around I found that this policy is not a Ruths Chris policy, yet just one for Baltimore.
Needless to say, I will never patronize this particular restaurant again!
Went for a birthday celebration, everyone was welcoming and very attendant! Loved the food and the service made it even better.
Excellent meal before our annual gospel concert at BSO!!