Ruth's Chris Steak House - Parsippany

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1. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined 5 days ago

   overall3food1service5ambience3

   Have been here numerous times for birthdays and anniversaries, and they had been great. First time since Covid going back and was a total disappoitment. Heard from 2 other friends that they had recent poor experiences. I found it hard to believe, but they were right. Steaks were not cook to requested temp, plates were not as hot as they used to be. 2 sides were either cold or dry as of they were sitting around from yesterday. Sent them back 2nd batch was better but not to what I have experienced in the past. Very disappointing as it was my daughter's 23rd and has almost become a tradition. Guess I am going to have to find a new tradition.

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2. LL

   LyndaL

   1 review

   5.0

   1 review

   Dined on February 1, 2023

   overall5food5service5ambience5

   We went to Ruth's Chris Steak House for our 21st anniversary. Everything was delicious from the house salad to the cheese cake dessert. We had a wonderful time.

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3. CJ

   CJTraveler

   Las Vegas

   124 reviews

   vip
   5.0

   124 reviews

   Dined on February 1, 2023

   overall5food5service5ambience4

   As always Ruth's doesn't disappoint. The food was fantastic and prepared to perfection and as always, we were taken excellent care of by Hillary!!! Hillary rocks. Thanks to Ruth's and Hillary for a wonderful meal. We'll be back soon!

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4. OT

   OpenTable Diner

   New York Area

   1 review

   vip
   2.0

   1 review

   Dined on January 28, 2023

   overall2food3service1ambience1

   Interior needs an update. Service was very poor. Waited 30+ minutes to order dinner but did order apps quickly. Drinks remained empty constantly. Food was just OK. 3 of 4 guests steaks were overcooked. Not worth the over $150/person

   Ruth's Chris Steak House - ParsippanyResponded on January 30, 2023We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. We have passed your feedback along to the upper management team for this location to ensure this doesn't happen again. Thank you!

   Report
5. HC

   HungryCommuter

   New York Area

   14 reviews

   5.0

   14 reviews

   Dined on January 28, 2023

   overall5food5service5ambience5

   What a nice meal! We went early, at 5, and it was perfect. The food was wonderful and the ambience was wonderful. We’ll definitely be back.

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6. AH

   AlannaH

   New York Area

   5 reviews

   5.0

   5 reviews

   Dined on January 27, 2023

   overall5food5service5ambience5

   We had a great meal! Our hostess and servers, Hillary and Peter were awesome. Great meal, great drinks. Had an amazing time as always! Even got dessert which we don’t do often!

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7. VZ

   VinceZ

   1 review

   5.0

   1 review

   Dined on January 22, 2023

   overall5food5service5ambience5

   Ash provided outstanding service to my girlfriend and I. Ash also answered all of our questions efficiently and gave us some insight on why Ruth Chris steak is better than other out there. It was an amazing experience for us both and we are looking forward to doing it again. We will be sure to request Ash again. I would also like to compliment Manny who escorted us to our table. Manny is a class act man and made sure we were sat at the most suitable table. He was very kind and made us feel very welcome.

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8. SS

   SamanthaS

   San Francisco

   17 reviews

   vip
   2.0

   17 reviews

   Dined on January 14, 2023

   overall2food5service2ambience2

   This review is painful to write… The food was fantastic (Bread was crispy warm and chewy…Caesar salad perfectly dressed…lamb chops were well seasoned and (once cooked correctly) were delicious)…once I got it… I sat down at 8…bread, drink, and salad served within 5 minutes of sitting down (I already knew what I wanted) and then an entire hour went by and I didn’t get my lamb chops…there was a point that one of the servers came by and actually asked if he could clear my table thinking I was done because my salad was half eaten and I was sitting there for awhile and I replied “I didn’t even get my main entree yet…” I have no idea what happened, I truly think they forgot my to place my order, I was there solo as I’m traveling on business. The two couple that sat down next to me sat, ate, and left before I even got my lamb chops. When I did get my lamb, it was still “baaaaing” at me as it was completely rare in the middle, and I had to send it back. Once it came back it was perfect medium and very good. I hope I was the anomaly because I want to like this restaurant.

   Ruth's Chris Steak House - ParsippanyResponded on January 17, 2023SamanthaS thank you for your candid review. We hold ourselves to the highest brand standards for both food quality and service we wish we'd made a better impression. Your valuable feedback has been shared with the local team for review. We appreciate your feedback and hope to welcome you in again soon.

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9. t

   theodorep

   New York Area

   15 reviews

   4.0

   15 reviews

   Dined on January 14, 2023

   overall4food4service5ambience4

   We frequent Ruth Chris about five or six times a year. Almost always the food is superb especially the filet. But not this time. The filet did not come to us sizzling nor did it have that butter infused taste and quite unusual the meat was stringy. A good steak but not the great steaks we have become accustomed to.

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10. AV

    AngeloV

    New York Area

    26 reviews

    5.0

    26 reviews

    Dined on January 8, 2023

    overall5food5service5ambience5

    Food was absolutely delicious! Atmosphere was elegant. Will return very soon.

    Ruth's Chris Steak House - ParsippanyResponded on January 12, 2023Thank you for taking the time to leave this positive review. We look forward to having you join us again in the future!

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11. OT

    OpenTable Diner

    Las Vegas

    2 reviews

    vip
    3.0

    2 reviews

    Dined on January 6, 2023

    overall3food3service3ambience4

    The server was very nice but maybe needs to be more trained on the customer experience. Crumbs fro The bread were not taken off the table in between courses nor was any other that was dropped on the table. We had to pour our own wine when our glasses were empty. I ordered my strip steak medium rare plus and it was more medium well. It just wasn’t up to the Ruth Chris experience I’ve experienced in other Ruth’s restaurants.

    Ruth's Chris Steak House - ParsippanyResponded on January 10, 2023We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. We have passed your feedback along to the upper management team for this location to ensure this doesn't happen again. Thank you!

    Report
12. FM

    FrancisM

    New York Area

    24 reviews

    vip
    5.0

    24 reviews

    Dined on January 4, 2023

    overall5food5service5ambience4

    RC is my go to steakhouse in the Northern NJ area. Consistently good (better than most steakhouses) food, polite and efficient service and a welcoming atmosphere.

    Ruth's Chris Steak House - ParsippanyResponded on January 6, 2023It's our pleasure to serve you and we hope that you'll be joining us again soon.

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13. G

    Gwen

    New York Area

    26 reviews

    vip
    5.0

    26 reviews

    Dined on January 2, 2023

    overall5food5service5ambience5

    Wonderful meal but they need to bring back the shoestring fries! You can't have a Steak Frites without them.

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14. OT

    OpenTable Diner

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on January 2, 2023

    overall5food5service5ambience4

    Andrea was the BEST! The only downfall was the bright lights in the bar area.

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15. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on January 1, 2023

    overall2food2service3ambience3

    We both thought the food was average or below average. The stuffed mushrooms were good, but the rest of the meal did not meet either of our expectations. The salad was just a salad, nothing special. The steaks were below average and when that’s why people choose your restaurant, well that’s not a good outcome. I don’t mind paying high prices, but in this case the food fell way short of the price charged. The asparagus gist me an extra $5 and that was for 5 small asparagus spears. They brought bread to the table and only one bread dish. We both got steak yet only 1 steak knife. There are too many good steak houses out there to waste your time going here. I am a person that will not return to a Ruth’s Chris again. Not worth the money and lacks quality in its steaks. Stephen T

    Ruth's Chris Steak House - ParsippanyResponded on January 3, 2023We appreciate you writing about your recent visit with us. Guest satisfaction is of the utmost importance to us. We'd like to learn more. Please consider sending us your contact information, including a phone number, so that we may directly address your concerns. Thank you!

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16. DL

    DLDS

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    Great service, staff and food. Never a disappointment when we come here for dinner

    Ruth's Chris Steak House - ParsippanyResponded on January 6, 2023Thanks for the great review! We appreciate it. Hope to welcome you back again soon!

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17. OT

    OpenTable Diner

    New York Area

    14 reviews

    vip
    2.0

    14 reviews

    Dined on December 31, 2022

    overall2food2service2ambience2

    My husband & I went to celebrate our anniversary & New Year’s Eve. Our waiter, Carlos, was overwhelmed w/the number of people to take care of. Thus there were long waits in between being served drinks from the bar(overpriced & in small martini glasses). Our food finally arrived-I had the rib-eye that was over cooked & not medium rare as ordered. I also had the crab stuffed mushrooms that were very small in size. The crab filling was mostly bread-little crab inside. We shared an order of scalloped potatoes-not thoroughly cooked. My husband had a 11 Oz filet-also medium not medium rare. All in all it was a very disappointing meal-not worth the $300 we paid! We will never return.

    Ruth's Chris Steak House - ParsippanyResponded on January 3, 2023Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including your name, a phone number, and location at which you dined so that we can reach out to you directly. Thank you!

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18. R

    Robs8249

    New York Area

    13 reviews

    vip
    1.0

    13 reviews

    Dined on December 31, 2022

    overall1food1service1ambience1

    Service sucked. The steak we ordered medium and came out rare after waiting forever to get. Second time there and same experience. Never going there again. Horrible. Places like outback have better steak

    Ruth's Chris Steak House - ParsippanyResponded on January 3, 2023Robs8249 please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service. We will address your concerns with our team, and we hope you will give us another chance to serve you again in the future. Thank you!

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19. CT

    ChrisT

    New York Area

    7 reviews

    5.0

    7 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    Excellent food and service as usual. One of my goto steak houses.

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20. GB

    GeorgetteB

    New York Area

    1 review

    5.0

    1 review

    Dined on December 30, 2022

    overall5food5service5ambience5

    The food was outstanding! By far the best filet I have had and we have tried all the major steak houses. My husband’s ribeye was cooked to perfection. Our waiter, Peter, was professionally friendly and not overbearing. The entire experience was amazing and we will definitely be back.

    Ruth's Chris Steak House - ParsippanyResponded on January 6, 2023Thank you for choosing us for your dinner! We look forward to seeing you again soon!

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21. OT

    OpenTable Diner

    Philadelphia

    6 reviews

    vip
    1.0

    6 reviews

    Dined on December 28, 2022

    overall1food1service4ambience4

    Absolutely terrible dinner for my sales team. Multiple steaks came out raw, not cooked even close to what was ordered. We had capoacinos , they were cold. Ice cold. The poor waitress new it and took them back. So expensive and I’ll never go agsin. There are too many other choices

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22. A

    Anonymous

    New York Area

    24 reviews

    vip
    3.0

    24 reviews

    Dined on December 25, 2022

    overall3food5service1ambience4

    Food was delicious. Service less so. Arrived at time of reservation and kept waiting for 25 minutes, even though we could see available tables. Waited 15 minutes for wine after ordering it. Waited 15 minutes for shrimp cocktail and salads, even though neither requires cooking. Waited 10 minutes for Irish coffee. For some $300 for dinner for two we expect service, not this.

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23. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on December 25, 2022

    overall4food5service5ambience3

    Christmas Dinner. Service and food were excellent.

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24. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 25, 2022

    overall3food2service5ambience2

    Wow what an experience, disappointing given the reputation. The crowd was not as polished as one would expect. The table next to us the guy was so drunk he started screaming and yelling and had to be escorted out. The waitor was lovely however we sent my husbands $70 steak back 3times until they ruined it. It was taken off the bill but my husband did not get a meal bc the rest of the family was done eating by the time we realized it was overdone. They also never returned with my cappuccino during dessert. How can a restaurant not have plant based dairy options for coffee in 2022?

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25. OT

    OpenTable Diner

    New York Area

    8 reviews

    vip
    3.0

    8 reviews

    Dined on December 25, 2022

    overall3food2service2ambience2

    This was the best option nearby for Christmas. Haven't been here in several years. The food was SUBPAR at best. The Mac and cheese side was uneatable, no flavor. A step up from Velveeta. The scallop entree was lackluster. The shrimp cocktail was decent in size. I will not be returning here.

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26. CJ

    CJTraveler

    Las Vegas

    125 reviews

    vip
    5.0

    125 reviews

    Dined on December 24, 2022

    overall5food5service5ambience5

    We go to Ruth's every Christmas Eve and we've been doing this for roughly 15-20 years. Each year we go earlier and earlier to avoid the mob and I am so glad we did! Peter took such great care of us amidst the craziness! The food was delicious as always. Thank you Peter!!!

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27. OT

    OpenTable Diner

    New York Area

    3 reviews

    1.0

    3 reviews

    Dined on December 24, 2022

    overall1food1service4ambience1

    I had to send my filet mignon back twice as it was undercooked and when it went back the second time it took so long I said to just bag it to go. Got it home and it was over cooked like the other 2 meals in my dinner party. Never going back.

    Ruth's Chris Steak House - ParsippanyResponded on December 27, 2022Thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. Please reply to us directly with your contact information, including a phone number so we may speak with you further regarding this experience.

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28. D

    Darlahood35

    New York Area

    1 review

    vip
    5.0

    1 review

    Dined on December 20, 2022

    overall5food5service5ambience5

    Attentive staff, good food selection, quiet atmosphere. Quite an enjoyable evening.

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29. t

    thejazzdr

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on December 20, 2022

    overall5food5service5ambience4

    We have dined at Ruth’s Chris many times, but somehow this time was special. I ordered the Fried Lobster (not currently on the menu) and my wife had shrimp as appetizers. Even though the presentation was lacking, both were delicious. For my main course, I had a 16 oz. NY and the temperature was perfect. Lobster Mac and Cheese and Brussel sprouts were sublime. All in all a wonderful meal for a date night. Highly recommend!

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30. j

    josephp

    New York Area

    1 review

    4.0

    1 review

    Dined on December 19, 2022

    overall4food3service5ambience4

    I've eaten here several times and this was the first time my steak was a little tough so I will write it off as an exception

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31. CJ

    CJTraveler

    Las Vegas

    125 reviews

    vip
    5.0

    125 reviews

    Dined on December 17, 2022

    overall5food5service5ambience4

    Ruth’s has become one of our staples. Our server, Hillary, absolutely takes care of us as does Peter. Both Hillary and Peter really made sure everything was special for our birthdays celebration and we had a fabulous time. We highly recommend Ruth’s and Hillary and Pater for a wonderful night out.

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32. f

    fgrmet

    New York Area

    8 reviews

    5.0

    8 reviews

    Dined on December 15, 2022

    overall5food5service5ambience5

    We've been going to Ruth's Chris in Parsippany for a long time. A big reason is our service team, Hillary and Peter. Hillary in particular makes us feel welcome; they both always have eyes on our table and are very, very good at anticipating wants and needs. Hillary and Peter are personable, professional and excellent at their jobs. They are a big reason we continue to go here - and we have many options. If you want quiet competence and excellent food, it's worth trying.

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33. JK

    JohnK

    1 review

    5.0

    1 review

    Dined on December 11, 2022

    overall5food5service5ambience5

    It’s where I always take my wife for birthdays, anniversaries etc.

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34. OT

    OpenTable Diner

    New York Area

    4 reviews

    4.0

    4 reviews

    Dined on December 10, 2022

    overall4food4service4ambience4

    The overall experience at Ruth Chris’ was very good. Had a wonderful time.

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35. D

    Dank

    New York Area

    5 reviews

    vip
    4.0

    5 reviews

    Dined on December 9, 2022

    overall4food5service4ambience4

    Very good food and service. But way overpriced especially compared to other steak houses.

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36. L

    Loren

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on December 9, 2022

    overall5food5service5ambience5

    Business Christmas dinner

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37. AC

    AandCMOM

    New York Area

    29 reviews

    vip
    4.0

    29 reviews

    Dined on December 3, 2022

    overall4food4service4ambience4

    Shrimp, steak, one of my favorites. Nice date night!

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38. OT

    OpenTable Diner

    Philadelphia

    7 reviews

    4.0

    7 reviews

    Dined on November 24, 2022

    overall4food5service3ambience5

    Great food as always. Disappointed that my potatos au gratin to go where not included in my to go bag, but as the waitress told me, they are short staffed.

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39. FB

    FrederickB

    1 review

    3.0

    1 review

    Dined on November 20, 2022

    overall3food2service4ambience4

    Waiter was great! But didn't come back as much as normally. Food was good but not as good as in the past. Meat was very fatty, sides were cold and took a long time for food to come to the table after ordered. I have had way better experiences in the past at Ruth's Chris at the same location. Menu seems to be shortened, options seem to be limited recently.

    Ruth's Chris Steak House - ParsippanyResponded on November 22, 2022FrederickB, thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. We will work hard to improve and appreciate you bringing this to our attention.

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40. E

    Elsie

    New York Area

    17 reviews

    3.0

    17 reviews

    Dined on November 17, 2022

    overall3food3service5ambience2

    Peter and Hillary were excellent servers - and entertaining ! They made the place a little brighter. It Could use some updating Food was overpriced, not the best quality steaks we've ever had. Broccoli undercooked. Loved the birthday glitter and candle and cake for Grandma. And the little flashlight the servers gave her as a gift!!

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