Way to over priced...like ridiculous. A kids 4oz steak with French fries $60??12oz New York strip $120? Ala Carte sides, $25 for Ceasars salad??? Embarrassing......

Christmas dinner n covid times and Ruth Chris made it special. Not their fault that capacity restrictions made the restaurant lose some of its ambiance- itwas designed to have the warmth and energy of guests. That said, service was outstanding and food top notch. Thx

Amazing! Andy the chef is a very good chef, great job and our server Zoli was top notch. Best steak I have ever had.

Awesome food but a 23 dollar bottle of wine should not be $135.00
Just saying

Very expensive place, the food is no different from the Keg but 4x more expensive.

Ive been to the one in toronto and it wasnt as expensive as this one, 4 meals for $650?? And nothing comes with the steak, just the meat on a plate. Never again

Great establishment.

Service was excellent and went out of their way to assist me with a personal request to help make the evening special. Thanks Dorry and team.

We loved our first visit here. Great service, amazing food and lovely ambiance. Highly recommend the prime filet, sides of mushrooms and sweet potatoes casserole! Dessert - CRÈME BRÛLÉE was amazing!

By far this location is the worst EVER!!! I LOVE Ruth chris, but after coming here I won't be going back. First, when I got there, I "assume" my skin color was an issue because someone at the front desk told me and my friends had to leave at 10pm on the dot, and another couple came after us and didn't have that mentioned to them. We waited 40 mins to be seated and I had reservation for 9pm. It wasn't full inside!!! We got the food, it was amazing, but then the bill came. We asked for separate bills and there was only 3 of us, but they still charged $97 !!! PER PERSON for tip and we made a complaint about it then they fixed it. 3 ppl almost spent $1000 over $200 in tip they want us to pay. Ruth chris, please find new staff members or your name will go down. You may not care because everyone experience is different but if im going to spend $400 on my plate alone I should be getting more respect and not judged by how we look.

Our recent trip to Ruth’s Chris in Niagara Falls was nothing short of a disappointment. Our experience was as follows:

We had reservations at 9:15pm. On arrival we were told that they don’t take reservations past 8:45pm due to Covid, even though the restaurant clearly had access to our reservation made via open table because I had received a confirmation email the day before, and had called earlier on the actual day of our reservation, to further reconfirm our reservation and ask for separate bills- to which I was advised “no problem” over the phone.

While conversing with the person at the front, to see if the reservation we had made a month prior to our visit could be accommodated, the 3 other individuals in my party were listening to staff in the restaurant make belligerent comments. I was already extremely upset at the fact that our reservation may not be accommodated and so the rest of the party failed to advise me of what they were hearing from restaurant staff in case it would further upset me. Had I heard these comments at the time, I would have gone upstairs to the room and ordered pizza or better yet, went to sleep hungry before dining at this establishment. Comments such as “these ppl better order, eat, and get the f*** outta here” was amongst some of what was being said.

We were seated, and subsequently served by someone who appeared to be absolutely not wanting to serve us. We ordered a prime rib, two New York steaks and a burger as entrees, some appetizers and a few sides. As alcohol was no longer being served, I cannot comment on the drinks. Both steaks were a combination of “doneness” -as parts were well done, medium and medium rare. At this point the rest of the party advised me of the previously made comments they had overheard from staff, in order to deter me from commenting on the food quality, as they were scared someone was going to spit in the food. No one should have to feel this way. We packed up the food for our dogs and left.

Never will back to this place

The steak was not cooked med well (was still very pink). Was sent back and came out the same. The waiter asked the kitchen to prepare another so we had to wait again but the server was still nice but every seemed very serious.
It was my Boyfriend's birthday and they brought out cake :)

Great food. Service could have been better.

Celebrated a 60th birthday. Food was amazing, service was fantastic. We really enjoyed ourselves.

It was my first time coming to Ruth Chris steakhouse it was a very special occasion my husband and I anniversary, also the first time we have gotten a sitter since the baby was born. We are local to Niagara Falls and enjoy dining out together frequently. Food was OK there was a potential that it could’ve been better because my steak arrived to the table, waiter never came for a quality check unfortunately, my steak was a tad overcooked but I never had a chance to let the server know.He also never asked us if we wanted another round of cocktails because he never returned to the table which by the way we did. Finally after 45 minutes we were able to flag him down and ask him for the bill where he then clear the table we also reminded him if he could be a little quick because we had a baby at home with the sitter we need to get back to. After 20 minutes of waiting I asked another server if he could get the bill for us and we could pay and he said yes. I did mention to the manager our experience “Laura” and she did absolutely nothing but apologize. After paying $400 and a three hour dinner I will not be returning back to Ruth Chris steak House, rather, I will be going to the keg Where my money and time is respected and appreciated.

Steak was not good. Everything else was fantastic. But since the steak was 400$ Alone.... it made it disappointing.

Beware - Menu prices are much higher than other Ruth's Chris Steak Houses in Ontario. We were in shock to see our regular steak almost $40 more! The increase applies to the entire menu.

Amazing experience!! Highly recommend it!

Server was excellent. Very little choices on menus. Prices compare with food qualities were not appropriate.

50th bday

Excellent service from Mike! Dinner was superb. We could not possibly have eaten more and took leftovers home as the portions were large.

Thx for making our night so wonderful!

Niccolo was nice but I think it was too busy because we felt forgotten

Both steaks were amazing. And you’ll laugh - we thought the mashed potatoes were INCREDIBLE

Spent about $120 on a ribeye that was not cooked even close to what I had ordered, filet was not bad mash potatoes were not very good at all, calamari was alright did not stay for dessert spent over $400 for a meal I did not enjoy... for these prices I would expect something decent to eat

Great service the trainee on the bar was great I ordered a second drink

Where do I start: we arrived on time, not super dressed up(forgot suitcase at home so we just went out and purchased some new casual clothes for out 3 night get away).Was taken all the way to the back or Restaraunt out of sight of other patrons seeing we weren’t dressed up. They saved the front for patrons better dressed. The even moved patrons with kids and others whom weren’t well dressed to the back (dungeon). I looked around at other patrons whom were also in the back area with us and they too were less dressed. I felt it was to not hinder their well dressed representation. I ordered a 12oz prime rib medium rare to medium cooked with baked potato. The meat was more rare than medium to medium rare. The meat was Luke warm in temperature. They had forgotten the back potatoes for the two of us. Waitress was hardly ever around to voice concern. We had a 100.00 voucher. I did request manger however they were to busy to talk with us. When it came to paying the bill I was very reserved on a tip and didn’t want to give one yet I gave something. The waitress look at what was given when it printed from debit machine roll (was rolled up)and threw the receipt folded up from the debit machine roll down at my hands and table. She did apologizes as if it were a mistake however the two of us seen it and it was NOT and mistake in the waitress action.

In closing we have gone to “the capital steak house” in chicago” and it was excellent and would go again. This “Ruth Chris Steak House” was the worst food and worst restaurant I’ve been too especially in the Niagara Falls Ontario area. I could never recommend them based on what we experienced and endured. Staff rude and manager didn’t even care.

No special treatment even though it was my birthday. Really extreme prices post-covid. All entrees over $100. Service is slow and washroom was really inconveniently outside. You can tell they are understaffed because of the pandemic.

After we were served our drinks we didn’t see our servers for 45 mins. We didn’t get the free Bread that Ruth’s Chris usually gives ( not sure if that’s because of covid) ....When our food did come, my boyfriend ordered prime rib and it was cold! We had to ask for it to be warmed up. I’ve been to Ruth’s Chris many times and I usually rave about how good the steak is but the overall service and food had me really disappointed this time.

We have coupons from hotel that we’re not honoured in full despite matre’d saying we could use them before we were seated

On our honeymoon.
Booth was next to kitchen door which was extremely noisy.
Creamed spinach was old and cold.
Long wait before anyone checked on us.
Menu is not same as online - selection was poor.
Yorkshire pudding was way burnt
Prime rib and New York strip steaks were perfect


Waiter was great - celebration dessert from the restaurant was a great touch.

Not sure if we got screwed over with seating and menu because we had a voucher. This just didn’t compare to any of multiple Ruth’s Chris restaurants I have attended



My opinion was it was running an expensive restaurant pretty similar to a diner. The food w

I made reservations for my birthday, called ahead of time to let them know we would be there later than the booked time. The lady said as long as we get there before 15 of the reservation time everything would be fine. When we got there by 10 after the reserved time and they refused to give us a table because they stated the kitchen was closed.

Price gouging. Pricing differs from every other Ruth’s Chris in Canada. 2 menus with different pricing under the guise of covid and being a franchise restaurant. Also charging Niagara Falls Development Fee which is not mandatory. Not something I would expect from this world class fine steak restaurant.

Prix vraiment trop cher !!!

Definitely not worth the money food quality bad. Only thing good was mashed potato. Prime rib was lukewarm. Overpriced tourist trap
Dined many times at ruth’s Chris in Toronto totally different experience.

Good was not cooked. Terribly overpriced for what you get.

Waited very long for our main course to be ready. The prices were extremely high in comparison to other quality steak houses. Wouldn’t go back again.

Terrible experience. Awful service. Do not recommend

It was closed on Monday ! We booked in advance and we even called to confirm our booking. When we showed up at 7:45PM on Monday, it was closed. They are a joke.

I have a big problem with the Niagara Falls premium in pricing. $135 CDN for wine that costs $20 at LCBO - that's egregious! Julienne potato AKA french fries! $120 for ribeye, I don't think so. I get they are getting back in a Covid era but this place is so over priced and over-rated. Go down the strip to Morton's. Now I read the tip was in the bill, I didn't see that. Server Zoli was great and had to put up with anti-maskers who gave him a hard time for wearing a mask.

Obscene price, 90$ for a steak?!?!? It says on the sign "Steakhouse" and they're not able to cook a steak the right way!? I asked for medium rare and it was overcooked so I sent it back and asked for rare and it was blue... And poor meat quality... The waiter did what he had to do with my order but not more.
Seriously folks, if you think it's ok to pay 90$ and more for a steak, you should come to Montreal, QC and enjoy a fabulous meal at so many restaurants for sooooo much less.
Should change the name for Ruth's Chris Steal House...

This was so frustrating. Spent a LOT of money to eat here and it was not great. The server was a nice guy but we’ve been to a couple different RCs and the service today just did not compare to what we’ve experienced before. My steak was way too undercooked, and it would have been okay if they even asked if they were cooked to our liking, or if he noticed “hmm, that is rare; not medium”. Hubby waited 20 mins for more water before food came after server said he would be right back. We didn’t get bread until our meal came. After I finished my drink, they didn’t even ask if I wanted another one. The reservation specified it was a birthday and they even asked when we arrived if we were celebrating anything but they didn’t do anything special. Other ones we’ve been to will hAve a cake or SOMETHING. Overall we’re just really disappointed and wished we got hot dogs in the touristy part of town instead.