Disappointing dinner. They sat us upstairs. This area was lit like my kitchen. No ambiance. The steak was over cooked and while the server and manager were very competent they lacked the bidders and support staff needed to server a Saturday night crowd
The food was fabulous - steaks cooked to perfection, will be back soon!
We had a lovely time. The food was excellent, except the lobster tail was undercooked and it took awhile for the waiter to comeback and get our dessert order and check. Other than that it was a good time and I would go back.
Strangely, I recommend this restaurant even though I have two annoyances. I suspect the annoyances were unique to the night we were there and not systematic of the restaurant. First, the good. The food was flavorful, well prepared and plentiful. As a steak house, it had a limited menu and it delivered well on that menu. We had fish and a steak, both of which were excellent. In addition, the waiter was appropriately friendly and provided outstanding service.
Being a steakhouse, the restaurant was divided into smaller rooms so that folks could have quiet conversations. Unfortunately, we were "blessed" with an inebriated table of four next to us who felt that shouting was the only appropriate means of communication. They were, however, the only rowdy table in the room. The final minor annoyance was that they were out of T-bone steaks. With the short menu, that is cutting inventory too close. The waiter did suggest a good, and less expensive, alternative
Great service! Food was amazing!
Great service and great food in a wonderful atmosphere! What more can I say.
Celebrating my sister’s retirement. Food was wonderful, staff attentive but not overbearing. Love this location.
The food and staff at Ruth Chris is amazing. They treat you well and provide personal attention. The price is clearly above you basic night out for for a special occasion or special person that loves steak, Ruth Chris has what you need.
Filetto sempre n1 assoluto!
Ambiente curato, servizio nella norma, forse non all’altezza del conto.
Comunque sempre top.
I love Ruth's and have been going here for years. Food is always consistently great. There were some huge mistakes this time around that really didn't meet the brand standard. Was disappointed and no one really made it right.
Frank was amazing. Excellent waiter. The Chilean sea bass was delicious. We highly recommend it!
What a fantastic evening. The food and service was fantastic.
Excellent steaks. Personal and attentive service. Good cocktails. Good wine list.
Wonderful meal. Staff was excellent.
NY Auto Show
We are regulars here and as usual the food did not disappoint. BBQ shrimp as appetizer and ribeye with a side of lobster for entrée. Service could definitely use some improving, I always feel like the waiters are in a rush which comes off as very rude. Was my BF's birthday and tried to tell the waiter three times, however I was ignored.
Loved the decor. Waiter was amazing and a great multi-tasker. It was very busy and loud..if anything out seating was very cramped directly behind a door. Meal was very good - steaks amazing as one would expect from Ruth Chris. Drinks were generous.
Fabulous dinner. Mouth watering meal! Our server Mine was on top of it all.Made great recommendations. Very accommodating to my guest that was gluten intolerant.
As usual Ruth Chris lives up to its reputation for consistently fine food. The menu and delivery are what is expected and no surprises. Enjoyable dining.
Fantastic. Never disappointed.
Great steaks although slightly over oily. Service and ambience very good. Will definitely go back.
Faultless! Totally delicious Porterhouse and Fillets.
Waiter was amazing! Food was awesome and definitely worth getting the Tomahawk steak to share!
The service was amazing, very welcoming and friendly, it was a day to remember.
Sweet potato casserole was awesome, Steaks were juicy & cooked properly. Great wine selection & frosted mug for beer, need a little bit better selection of steak sauces.
Service was excellent, our server was very attentive and knew the answers a lot of questions.
The two entrees, rib eye steak for me and twin lobster tails for my wife, were done to perfection. The sweet potato casserole was an excellent side dish. This was a wonderful choice for dinner before an evening performance on Broadway.
Excellent all around!
We’ve eaten at this Ruth’s Chris many times. Every year we come into the city to see a show and have a nice dinner for our birthdays. But we were disappointed with this visit. First, we were seated upstairs next to what appeared to be an office, where people kept going in & out. Our filets were both over cooked... because the steaks are served on piping hot plates, the steaks continue to cook on these plates even after their served. They had to be brought all the way up stairs and sat for a minute or two on a tray before they were delivered to us, they were both almost well done. We ordered medium rare! Highly disappointed. Won’t be back next year.
Sides were blah
Steak came cold in the middle had to send it back
Food quality and quantity has gone way down hill at the NYC location. This is my 5th time in the past few years, and will be the last. The food delivery, taste, and presentation is not worthy of the Ruth Chris chain. My steak, just dropped in front of me, wasn’t prepared correctly... the sides were cold and on par with diner, not steakhouse. And to top it off, the bus person standing next to the table watching my wife finish eating, and as soon as she put her fork down, grabbed everything off the table without asking if we were done in order to rush us out so they could have the table. There’s too many good steakhouses close by to waste your time and money here. The waiter was very nice and courteous... that’s the only reason I gave them any stars at all.
Delicious meal. Filet was wonderful. Excellent service.
My 12 year old son was looking forward to it and it was great!
Waiter horrible slow service food cold
The pre fix meal was a deal. Selections included an appetizer, entree and dessert. Steak was prepared as specified. Lobster nav and cheese was excellent. The only negative would be our was too dark in the restaurant to see the menu items.
In a word, disappointing. I’ve been to Ruth's Chris many times in other cities and have come to expect a certain quality; however, the location at Times Square is barely on par with an Outback Steakhouse in both quality and service. First, I was immediately put off by the decor. It looks like a tired hotel lobby. The carpet is ugly and dirty. I ordered a ribeye between medium-rare and medium. It came medium well, and the presentation was so sloppy it was almost unappetizing. I have never sent a steak back, but I figured at the price I was paying at a place that specializes in steaks, it should be right, so I sent it back. The second steak came out rare. At that point I just ate it because we were short on time, but I “cooked” every bite on the plate. Because we needed to catch a 9:30 train, we asked for our check, and dessert to go, while I was still eating (my husband had already finished by the time my streak came out). The check was dropped, I finished, and then we waited and waited with no sign of the server. Finally my husband got up to look for him. When he tracked him down, we gave him the card and apparently there was an issue with the machine and the receipt didn’t print. He went to another machine and finally after 15 minutes we could finally sign for the bill but had missed our train. As a result we had to take a $60 cab home. On the way, we also realized we had been charged twice for the meal, which we resolved with our credit card company. Overall the experience was frustrating and not what we expected.
Everything was great. Food cooked perfectly
Delicious steak and apps.
Wonderful wine and cocktails
My husband and I dined here during our honeymoon. The service was very prompt and attentive. Both our meals were cooked to perfection and we couldn’t be more pleased! The class and atmosphere of Ruth’s Chris simply cannot be beat.