Ruth's Chris Steak House - New Orleans

4.7
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1597 Reviews
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$31 to $50
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Steakhouse
Looking for a reservation? Call us at (504) 587-7099 and we will do our best to accommodate you.

Ruth's Chris Steak House in New Orleans, LA serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested and private dining and offsite catering may be arranged.
What 1597 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.6
service
4.6
ambience
4.4
value
Noise · Moderate
99% of people would recommend it to a friend
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OT
New Orleans
2 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Amazing evening! Food, service, and overall experience was great! We will definitely be back, our server Joe B was outstanding and anticipated all our needs. We couldn’t have asked for a better night.

OT
Las Vegas
1 review
Dined 4 days ago
Overall 5food 5service 4ambience 5

We celebrated my sons 8th birthday at Ruth’s Chris. The food was all that we expected(beyond excellent), based on many past experiences there.

OT
New Orleans
2 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Great place absolutely love it in the heart of everything .

OT
Memphis
4 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 4

Great as always. This RC is laid out in a way that is less cozy. But, the food and service is all you would expect.

DB
San Diego
2 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

The staff was awesome and the food was consistently good as usual!! Always a fantastic dining experience!!

TM
New Orleans
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 4

Food and a Service was excellent

d
Houston
89 reviews
Dined on October 7, 2019
Overall 4food 5service 5ambience 5

Wonderful dinner!! Highly recommend the following menu items: Petit filet mignon, grilled asparagus, Alaskan King Salmon, mashed potatoes loaded with butter and for dessert, strawberry shortcake. All outstanding choices and the service was just as fantastic. This location is consistently good. :)

JI
New Orleans
1 review
Dined on October 6, 2019
Overall 4food 4service 4ambience 4

My family went for lunch and to watch the Saints game. Crowd was energetic, food and service was great.

JC
New Orleans
4 reviews
Dined on October 6, 2019
Overall 5food 5service 5ambience 5

We had a really enjoyable lunch. Service was great as was the food. Loved the energy in the room.

GI
New Orleans
4 reviews
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

Had a wonderful experience here at Ruth’s Chris Steakhouse.

T
Charleston
29 reviews
Dined on October 5, 2019
Overall 4food 4service 5ambience 4

Joe M and Gregory B did an excellent job with serving us.
Made the dinning experience enjoyable for us!!!

A
New Orleans
28 reviews
Dined on October 5, 2019
Overall 3food 4service 2ambience 3

Light was out above our table so the area we sat in was really dark. Our waiter was wonderful but he did not have any help at all. Our bread basket and waters did not get replenished until we asked several times. In the past, the head server was accompanied by other wait staff but we did not experience that this time. Spending $700 should require receiving more attention from a restaurant.

Ruth's Chris Steak House - New Orleans
Responded on October 8, 2019

Thank you for your candid review. We strive for the highest brand standards in terms of quality, service and atmosphere. We would welcome the opportunity to earn back your business. Please send your contact information, including a phone number, to us as a private message so we may speak to you directly. Thank you!

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DA
New Orleans
2 reviews
Dined on October 2, 2019
Overall 5food 5service 5ambience 5

Overall great experience. Devin was great. Very efficient

PD
New Orleans
40 reviews
Dined on September 30, 2019
Overall 5food 5service 5ambience 5

Always the best and consistent

OT
New Orleans
1 review
Dined on September 29, 2019
Overall 2food 3service 2ambience 3

Got seated an hour later than reservation

Ruth's Chris Steak House - New Orleans
Responded on October 3, 2019

We are sorry to hear this and would like to speak to you further. Would you please send your contact information, including a phone number, in a private reply to us? We appreciate your business and would welcome the opportunity to make this right!

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CG
New Orleans
1 review
Dined on September 28, 2019
Overall 3food 5service 2ambience 5

I have to preface this review with stating that I absolutely love this restaurant. The food is always outstanding, and the steaks are consistently fantastic. The service on this occasion was much less than stellar, unfortunately. First, we were seated at a table that was not ready (the back hostess(?) was repeatedly saying so as we were being seated by the main dining room hostess) and it had an empty champagne bottle on the side. No biggie though. We were promptly provided napkins, etc. and the old champagne bottle/bucket was removed. Next, we did not receive the fresh bread and butter we all look forward to. Again, no biggie as we had an appetizer. When our meal arrived, my boyfriend was given the wrong order--he ordered the weekend special Filet Oscar, and was given a regular filet. The waiter seemed confused when my boyfriend kept saying that it was not what he ordered. The waiter told him that he could keep the regular filet, and he would be back with the "Oscar" portion. After waiting about 5 minutes, we all decided to just start eating. Thankfully so, as the Oscar portion did not arrive until we were finishing up our meal--20+ minutes later. The waiter was cognizant of the mistake and did not charge the amount for the regular filet. We had a very late reservation (9:30pm) and as we were leaving, noted the plethora of empty tables, so we could not understand the delays and lack of attentiveness. This will not deter me from going back to my favored Ruth's Chris, but something was definitely off about Saturday night.

Ruth's Chris Steak House - New Orleans
Responded on October 1, 2019

We are always open to guest feedback and appreciate you sharing about your experience. We aim to make every visit to Ruth's Chris an excellent one for all of our guests. Should you wish to discuss your concerns in greater detail, please reach out to us directly with your contact information including a phone number.

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OT
New Orleans
4 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

Ruth’s Chris never disappoints. Food and service are always excellent. This location is fun because you never know when a second line will go marching by with a jazz quartet. Authentic New Orleans!

KC
Baton Rouge
13 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

Great staff, great service and always great food.

J
New England
25 reviews
Dined on September 22, 2019
Overall 3food 3service 2ambience 3

Service was not at the level of our past experience at other Ruth Chris restaurants. Steak was undercooked and it took 10 min before we could get a servers attention to send it back. Then all the sides were cold by the time a new steak was delivered.

Ruth's Chris Steak House - New Orleans
Responded on September 26, 2019

We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!

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OT
New Orleans
2 reviews
Dined on September 18, 2019
Overall 5food 5service 5ambience 5

Celebrating my husband birthday

F
New York Area
5 reviews
Dined on September 16, 2019
Overall 5food 5service 5ambience 5

Excellent food and service. Wait staff addressed gluten free options for spouse with Celiac and were very professional and attentive. All food options cooked to perfection.

SS
New Orleans
6 reviews
Dined on September 15, 2019
Overall 4food 5service 5ambience 4

Hostess was pretentious . Threw our menus on the table . She was very rude . Everything else was lovely . Food was outstanding !

JH
New Orleans
3 reviews
Dined on September 14, 2019
Overall 2food 4service 1ambience 3

My date and I were seated at a tables at the very back of the restaurant. The server never came to our rave to check k on us . We saw him to take our order , and when we had finished eating .
I have been to this location several times and I have never experienced such terrible service.

Ruth's Chris Steak House - New Orleans
Responded on September 18, 2019

Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Please reply to us directly, or private message us with your contact information, including a phone number, so that we can further address your concerns. We hope you will give us another chance. Thank you!

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n
New Orleans
34 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 4

Restaurant week meal was very good. Filet with shrimp.

CB
1 review
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

The overall experience was fantastic. My husband and I went for our anniversary and enjoyed every moment. The filet was the best that I’ve ever had. The wait staff was attentive to our every need. Would definitely recommend!! Went during restaurant week and got a great 3 course meal at an unbelievable price.

L
San Francisco
5 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

My birthday.
Just want to add that my birthday last year was celebrated at the New Jersey location and the year before that was in Maui.
I didn’t wanna try different steakhouses when I’m out of town celebrating my birthday other than Ruth’s Chris Steakhouse as I have been satisfied with the food and service at all times.
I will be celebrating future birthdays at Ruth’s Chris Steakhouse wherever I may be as long as there’s a RC at that location.

R
New Orleans
32 reviews
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

We had a very relaxing and delicious meat at Ruth's celebrating my 66th birthday. The servers were fantastic and catered to our every needs. Even the new young server in training did very well taking instructions and handling his tasks professionally. I'm a New Orleans lifer and to add to our great night Irma Thomas and her husband Emile who we both cordial and knew just about everyone at the restaurant. We are looking forward to our next celebration at Ruth's!

PD
New Orleans
11 reviews
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

Steven was a wonderful server. He mad our dining experience a delightful one. The food and drinks were delicious.

TL
New Orleans
8 reviews
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

Jacques was very attentive and did an outstanding job. Restaurant week lunch menu was amazing. Great value and selection for $20 dollars.

l
New Orleans
17 reviews
Dined on September 10, 2019
Overall 5food 5service 5ambience 5

Great as always

R
New Orleans
23 reviews
Dined on September 9, 2019
Overall 5food 4service 4ambience 5

Great overall experience. Food and service are very good, but when combined with the location, ambience, and overall vibe, it's first class.

RH
1 review
Dined on September 9, 2019
Overall 4food 4service 5ambience 5

Always a great experience! It’s a must if you’re in New Orleans.

L
Houston
19 reviews
Dined on September 9, 2019
Overall 5food 5service 5ambience 5

As always, excellent food, drinks and great bar service.

OT
New Orleans
3 reviews
Dined on September 8, 2019
Overall 5food 4service 5ambience 5

Everything was absolutely delicious except the strawberry shortcake. The cake part was pretty dry with not much flavor except the super sweet strawberry sauce.
My filet though was delicious!!

CB
New England
6 reviews
Dined on September 8, 2019
Overall 2food 5service 1ambience 3

Been to many Ruth’s aground the country over the years and their experience always meets a standard you can predict. Not this time to my surprise. The waiter bordered on rude. He was busy working the bigger tables he had and we were a table of two. He hardly explained the specials, left drinks un refilled, did not check on food quality and did not even say thank you!

Ruth's Chris Steak House - New Orleans
Responded on September 18, 2019

Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Please reply to us directly, or private message us with your contact information, including a phone number, so that we can further address your concerns. We hope you will give us another chance. Thank you!

Report
FS
1 review
Dined on September 8, 2019
Overall 5food 5service 5ambience 5

Excellent food and service! Lovely ambiance with utmost attention to detail.

OT
New Orleans
1 review
Dined on September 8, 2019
Overall 5food 5service 5ambience 5

Great time

TB
1 review
Dined on September 8, 2019
Overall 3food 3service 2ambience 3

It’s been hit or miss lately. I do believe in giving u guys more chances because I’ve had better experience than worse. One time we waited like an hour for our food so we left. We still had to pay for our apps too. So i came Sunday again with my girls, Jacques was the server. We were sat way at the back near all the ruckus of folks setting of for some event. Fruit fly got in my wine. I told server about it and he was like oh ok. Told the manager and he was like yea we’re calling pest control tomorrow. A replacement would have been nice and then i would just kept the next glass covered.
Anyway, Jacques is a sweet guy but i dont feel is can handle the fast paced environment and also multi tasking. There was a large party of about 8-10 folks and he focused on them more than me and my girls. I never complained because he was older and didn’t wanna make him feel uncomfortable. Mashed potatoes came out cold too. Dang.....

Ruth's Chris Steak House - New Orleans
Responded on September 18, 2019

Thank you for bringing this to our attention. The health and safety of our guests and Team Members is a top priority, and we would like to know more. Please reply directly, or direct message with your contact information, including a phone number so we can speak with you directly and investigate this matter further. Thank you!

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DK
New Orleans
11 reviews
Dined on September 8, 2019
Overall 5food 5service 5ambience 5

It had been a while since my last visit. I had forgotten how delicious the steaks taste. We had a great waiter, Joe, who was very witty and an excellent server. The whole family loved the meal and service.

CJ
New Orleans
2 reviews
Dined on September 7, 2019
Overall 4food 4service 4ambience 3

It is way too dark. My mom could barely read her menu.

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