Ruth's Chris Steak House - Nashville

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1. ST

   ScottT

   Orlando

   3 reviews

   vip
   1.0

   3 reviews

   Dined 6 days ago

   overall1food1service1ambience1

   This was the worst meal I ever had at a Ruth Chris steakhouse. Our server was extremely slow and incompetent. We had a party of 12 people and we were there for 3 1/2 to 4 hours because she was wandering around most of the night rather than taking care of us. It was also the worst steak I ever had. Several people including myself ordered filet mignon‘s and they were very fatty and stringy. Not something you would expect in a filet mignon. I’ve always enjoyed my dinner experiences at many other Ruth Chris steak houses but the one in Nashville is terrible.

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2. J

   John

   Nashville

   7 reviews

   5.0

   7 reviews

   Dined on August 7, 2022

   overall5food5service5ambience5

   Nice job by Jada and the crew. Food was right on point as always. You can not beat the Filets. Will be back next year.

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3. OT

   OpenTable Diner

   Nashville

   1 review

   5.0

   1 review

   Dined on August 7, 2022

   overall5food5service5ambience5

   Whitney was amazing! Will definitely be back.

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4. OT

   OpenTable Diner

   Hawaii

   1 review

   5.0

   1 review

   Dined on August 5, 2022

   overall5food4service5ambience3

   Whitney was amazing! Thank you for making our anniversary memorable ❤️

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5. GA

   GADVANI

   Nashville

   5 reviews

   vip
   5.0

   5 reviews

   Dined on August 1, 2022

   overall5food5service4ambience3

   Under renovation so I can understand the noise from the kitchen.

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6. DR

   DeenaR

   Naples

   4 reviews

   5.0

   4 reviews

   Dined on July 31, 2022

   overall5food5service5ambience5

   William was our waiter and did an excellent job. The timing between each course was perfect. We took our grandsons out to celebrate their 16th birthdays and their first time to Ruth’s Chris!

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7. OT

   OpenTable Diner

   Nashville

   1 review

   vip
   5.0

   1 review

   Dined on July 30, 2022

   overall5food5service5ambience5

   Amazing food, great atmosphere! Creme brûlée was absolutely delicious!

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8. s

   smitty2022

   Nashville

   5 reviews

   5.0

   5 reviews

   Dined on July 27, 2022

   overall5food5service4ambience4

   Great steak. Lobster mac & cheese was also good. Spicy shrimp appetizer.

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9. OT

   OpenTable Diner

   Chicago

   1 review

   vip
   5.0

   1 review

   Dined on July 27, 2022

   overall5food5service5ambience5

   Ask for Tony. He’s outstanding!

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10. VZ

    VanZ

    Western NC

    3 reviews

    4.0

    3 reviews

    Dined on July 27, 2022

    overall4food4service5ambience2

    Restaurant was virtually empty, and undergoing construction in some areas we walked through. We sat in a room with two other people, who left, so we were the only ones there for most of our meal with no sounds other than us talking. Unfortunately, even at it's best, Jeff Ruby's on 4th has a much better ambiance. Waiter was on his second week there, and performed the best of any restaurant we've been to. Kudos to him!!! Food was good, steak and cheesecake excellent, creamed spinach good but came out only warm, and cooled off more as we ate. Otherwise, a good meal.

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11. BP

    BobP

    Nashville

    55 reviews

    vip
    5.0

    55 reviews

    Dined on July 27, 2022

    overall5food4service5ambience5

    Under going renovation so some items were missing but a good spot - will return again!

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12. BZ

    BarbaraZ

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on July 25, 2022

    overall4food4service4ambience3

    The service was very good and our food arrived in a timely manner. Unfortunately some of the sides were cold but the server took care of that immediately and brought us new sides that were warm. The steaks were awesome as usual.

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13. DS

    DannyS

    Atlanta

    12 reviews

    5.0

    12 reviews

    Dined on July 23, 2022

    overall5food5service5ambience5

    As usual, Ruth’s Chris did not disappoint. We were met by Kayla and our server was William. Both were excellent. The food was great and our entire party had a superb meal. Remodeling sure didn’t keep us from enjoying a great night! Looking forward to a return visit.

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14. OT

    OpenTable Diner

    Indiana

    2 reviews

    5.0

    2 reviews

    Dined on July 23, 2022

    overall5food3service5ambience4

    Steak was a little under done. Our waiter Devin was amazing!!

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15. CM

    ChrisM

    Nashville

    3 reviews

    5.0

    3 reviews

    Dined on July 20, 2022

    overall5food5service5ambience4

    We had a wonderful experience at Ruth's Chris. Food was outstanding and our server was very attentive. Looking forward to seeing the restaurant once the remodel is completed! We'll be back again for sure. For us, this is our favorite steakhouse in Nashville. Enjoy it !

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16. OT

    OpenTable Diner

    Mississippi

    3 reviews

    4.0

    3 reviews

    Dined on July 16, 2022

    overall4food4service5ambience4

    We had fantastic service and great food, despite the construction diminishing the ambiance a little it’s a staple for us we enjoyed it!

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17. OT

    OpenTable Diner

    Nashville

    1 review

    1.0

    1 review

    Dined on July 16, 2022

    overall1food1service2ambience1

    First time to try and will never be back

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18. TO

    TOri

    Memphis/West TN

    3 reviews

    vip
    5.0

    3 reviews

    Dined on July 16, 2022

    overall5food5service5ambience5

    Our meal was amazing and the whole experience was made even better by the awesome services of Olivia and Amanda. The manager Vic was outstanding!

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19. OT

    OpenTable Diner

    Nashville

    1 review

    1.0

    1 review

    Dined on July 13, 2022

    overall1food1service5ambience2

    Steaks undercooked for all guests. Filets had too much fat in them…it was like a ribeye👎

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20. SO

    ShawnO

    Austin

    9 reviews

    5.0

    9 reviews

    Dined on July 13, 2022

    overall5food5service5ambience5

    Great food staff amanda was great

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21. RD

    RichardD

    Nashville

    1 review

    5.0

    1 review

    Dined on July 12, 2022

    overall5food5service5ambience5

    The food and beverages were OUTSTANDING as were the wait staff! Antoine took very good care and was there when we needed and most attentive.

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22. R

    Randy

    Nashville

    1 review

    5.0

    1 review

    Dined on July 9, 2022

    overall5food5service5ambience4

    Very tender and tasty Filet Shay is a great server

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23. OT

    OpenTable Diner

    Nashville

    7 reviews

    5.0

    7 reviews

    Dined on July 9, 2022

    overall5food5service5ambience4

    Our meal was amazing and the whole experience was made even better by the awesome service of Liza. The restaurant is currently under renovation but I’m so glad we chose to have dinner there as the food and service made up for the minor inconvenience of the construction which is slated to be completed by mid August. Great steaks and seafood! Don’t miss the bread pudding!

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24. TM

    TammyM

    Nashville

    53 reviews

    vip
    5.0

    53 reviews

    Dined on July 8, 2022

    overall5food5service5ambience3

    First time dining at Ruth’s Chris. We have made the rounds of other Nashville steak restaurants (specifically Jeff Ruby’s and STK) and have left disappointed in our overall experience. However our experience at Ruth’s Chris restored confidence in there being a spot to not only get a perfectly cooked steak, but also amazing side dishes, desserts and drinks AND receive excellent service. The only caveat was the restaurant being under renovation which definitely affected the ambiance. We will be back when the construction is finished and look forward to another stellar dining experience with you!

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25. OT

    OpenTable Diner

    Nashville

    3 reviews

    3.0

    3 reviews

    Dined on July 7, 2022

    overall3food5service4ambience3

    6 out of 10

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26. OT

    OpenTable Diner

    Charleston

    1 review

    1.0

    1 review

    Dined on July 6, 2022

    overall1food1service2ambience1

    Worst ever at Ruth Chris all over nation. So disappointing

    Ruth's Chris Steak House - NashvilleResponded on July 9, 2022We appreciate you taking the time to review us, despite the fact that we weren’t able to provide the best experience. Your feedback has been relayed to our team.

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27. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food5service5ambience5

    The food was amazing and the service was even better

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28. OT

    OpenTable Diner

    Nashville

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food5service5ambience5

    Friendaversary

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29. OT

    OpenTable Diner

    Indiana

    1 review

    2.0

    1 review

    Dined on July 3, 2022

    overall2food3service3ambience1

    Ruth Chris in name only. Place has been noticably neglected for many years. Spent $250 for a $125 experience. WILL NOT BE BACK.

    Ruth's Chris Steak House - NashvilleResponded on July 4, 2022We’re sorry to hear about your experience, but the feedback is appreciated. Your feedback has been relayed to our team.

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30. N

    Nikkit580

    Detroit

    6 reviews

    vip
    5.0

    6 reviews

    Dined on June 28, 2022

    overall5food5service4ambience4

    Very good food and service

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31. OT

    OpenTable Diner

    Nashville

    1 review

    2.0

    1 review

    Dined on June 25, 2022

    overall2food5service2ambience1

    Worst experience we’ve had at a Ruth’s Chris ever. Good was good as always but they need better staff and to finish the renovation before hosting customers. wait time was ridiculous for drinks and food. Will not go back till they are fully finished and back to how it was.

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32. R

    Rdonr

    Nashville

    16 reviews

    vip
    2.0

    16 reviews

    Dined on June 24, 2022

    overall2food2service4ambience1

    They are remodeling bc so we were in a back inside room. My wife’s lamb was fine, daughter’s filet was ok, and the bone in NY strip very mediocre. Not impressed. Our server, Rylee was excellent, and made a so so evening passable. And the grossly overcharge for drinks.

    Ruth's Chris Steak House - NashvilleResponded on June 26, 2022Rdonr, so sorry to hear you had a disappointing experience. We will pass along your feedback to management.

    Report
33. NN

    NashvilleNativ

    Nashville

    21 reviews

    vip
    3.0

    21 reviews

    Dined on June 24, 2022

    overall3food4service3ambience1

    I love Ruth’s Chris steaks. Out food was great. My cocktail was delicious. The rest of the experience… not so much. WARNING- this location is under renovation. I was shocked when we arrived to see plastic hanging along with concrete sheet rock on the walls. All of the tables are just in one room. There is NO BAR right now due to the renovation. Thankfully we didn’t arrive early for a cocktail or I would be upset. The staff was okay but every place in the country is struggling with staffing. I have accepted that training and professional skills are lacking all over the country and in every industry. I was mostly upset that they’re under renovation and no one told me when I made our reservation. They should offer a complimentary dessert or something as a gesture of forgiveness for the lack of atmosphere. Truthfully they should just close and renovate then reopen or renovate 1/2 at a time. People are spending $200+ for a nice dinner and expect a polished setting.

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34. AM

    AMEB

    Milwaukee

    13 reviews

    3.0

    13 reviews

    Dined on June 23, 2022

    overall3food4service3ambience2

    When ever we travel we try to find a Ruth's Chris and dine, so this visit to Nashville was no different. I received a call from the restaurant the morning of confirming the reservation and also very clearly outlining their "business casual" dress code. I found this be a little odd. We arrived a little early and figured we would have a cocktail at the bar to wait it out. We were then informed the bar was not open and under construction, which was disappointing, but then made me question why when the call came to confirm the reservation this information was not passed along. We did get seated early only to have the view of the construction site of the bar. As I looked around the dining room I see other folks seated at tables in T-shirts, shorts and hoodies. I'm sorry, did they not get the memo about the "business casual" dress code? Our waiter Devin was pleasant to speak with and did apologize for the confusion about the construction. Of note, were we offered a complimentary anything which also struck me as odd for the exceptional service we've received at other Ruth's Chris locations. We travel to Nashville at least once per year, I am curious to see how the reconstruction of the bar turns out, but I doubt my curiosity will win me over this time.

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35. OT

    OpenTable Diner

    Las Vegas

    1 review

    2.0

    1 review

    Dined on June 19, 2022

    overall2food2service4ambience3

    The lobster Mac was undercooked and the cheese sauce was runny like water. The steak we received on the 3 course menu was so small a baby wouldn’t be full. I had to give my dad my steak a long with it. The lobster tail was good, basic. The creamed spinach was bland, but a good consistency, they should add Parmesan on top to give it a little more cheese like flavor. My steak was very good even though I only took a few bites and gave it to my dad to finish at home because he left still hungry. The Brussels sprouts were tough. Wine was cold and good, we ordered a bottle of essence resiling. Overall the food was average at best but the service from our server was great he was very sweet and understanding. I also ordered lobster bisque which tasted like seafood water, I sent that back and asked for a Cesar salad as a replacement. The bread pudding was tough and overcooked, not fresh.

    Ruth's Chris Steak House - NashvilleResponded on June 21, 2022Thank you for taking the time to share your comments. We always want your meal to be perfect so you can focus on enjoying your experience. We will work with our team to improve and hope to welcome you in again soon.

    Report
36. CO

    ChuckO

    1 review

    2.0

    1 review

    Dined on June 18, 2022

    overall2food3service2ambience1

    I have been a loyal customer for many years but was quite disappointed with my experience at the Nashville location. I completely understand the issue of the labor but if that’s the case, fewer tables should be served at one time. I greatly anticipated my 500 degree plate of Filet but was sad when it arrived barely warm. Removal of dishes and crumb collection was non existent. This was topped off by a desert of crème brûlée which was also disappointing. The atmosphere was also very bad due to the remodel. Please take this feedback as a tool to help improve.

    Ruth's Chris Steak House - NashvilleResponded on June 20, 2022Thanks for taking the time to leave us a review, ChuckO. Very sorry your experience wasn’t what you’d hoped. Your feedback has been relayed to our team.

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37. K

    Kare

    Phoenix

    20 reviews

    vip
    5.0

    20 reviews

    Dined on June 18, 2022

    overall5food5service5ambience4

    Service was spectacular! The food was amazing. An early Father’s Day dinner and his steak was fantastic! Carder salad was out of this world as was the creamed spinach. Great special occasion place. Drinks were on point too.

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38. F

    Fooddoc

    Nashville

    63 reviews

    vip
    3.0

    63 reviews

    Dined on June 18, 2022

    overall3food3service1ambience1

    This was truly sad. We have been going to Ruth's Chris restaurants for decades. This was pitiful! The servers were extremely nice but way undertrained and under experienced. Neither our SA nor the server were attentive to us at all. The server had clearly never opened a bottle of wine before. I had to do it for him. It was also a nice 12 year old bottle that would have been wonderful to get decanted. The process of checking out took over 30 minutes. I had to finally go track down the waiter to get it done. The ongoing construction was really problematic. We don't really expect to dine in a construction zone with black plastic and dust everywhere. There was clearly no manager present. The steaks were thankfully nice and well prepared. The asparagus was way overcooked, had woody stems and the culinary cream that was provided as "Hollandaise" was served well below room temperature. The potato dish seemed to have been on a warmer for hours. Ms. Ruth is spinning in her grave at the thought of this.

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39. OT

    OpenTable Diner

    Nashville

    2 reviews

    3.0

    2 reviews

    Dined on June 15, 2022

    overall3food5service3ambience2

    The food and drinks were outstanding. The ambiance was not as expected. They were under construction. I didn't see any "pardon our dust" or similar signs. It took away from the experience. We did have dirty wine glasses that we requested to be switched out. The silverware was spotty too. The service wasn't "superior" as rated to be. It took about the whole meal till our servers warmed up to us. They weren't strict on their dress code in the dining area. Other than the food and drinks, this birthday dinner was a forgettable experience.

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40. OT

    OpenTable Diner

    Charlotte

    1 review

    3.0

    1 review

    Dined on June 11, 2022

    overall3food3service3ambience1

    Lobster bisque was cold. Location is under renovation so it really didn’t feel like a Ruth’s Chris. I would suggest waiting to visit until renovations are completed.

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