Ruth's Chris Steak House - Metairie

4.6
1366 Reviews
$31 to $50
Steakhouse
Now Open: We look forward to serving you soon.

Ruth's Chris Steak House in Metairie serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested and private dining and offsite catering may be arranged.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 1366 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.2
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
OT
OpenTable Diner
1 review
Dined 4 days ago
Overall5food5service5ambience4

Wesley was great. Celebrated 2 birthdays. Out of a few things on the menu. Most of which is what we wanted to order. Appetizer, entree, all the was to a cappuccino. That was very disappointing. But over all the food was great

JH
JudyH
New Orleans
7 reviews
Dined 4 days ago
Overall5food5service5ambience5

We were celebrating our 51st Wedding Anniversary so it was a wonderful meal, service & ambiance.

OT
OpenTable Diner
New Orleans
4 reviews
Dined 5 days ago
Overall5food5service5ambience5

We always enjoy our time at Ruths. The food is always great and so are the people. Barb was our server and she awesome as always!!

JD
JoanD
New Orleans
8 reviews
Dined 5 days ago
Overall5food5service5ambience5

The atmospheric the service the food was excellent, each time with go there it is amazing,
They treat us like family

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall5food5service5ambience5

Excellent, food & service!!!

DP
DonaldP
Mississippi
16 reviews
Dined 6 days ago
Overall5food4service5ambience5

Bring back the calamari appetizer!

CM
vipClaudiaM
New Orleans
5 reviews
Dined on January 12, 2022
Overall5food5service5ambience5

It was great like always. Everything is great there.

WC
vipWandaC
New Orleans
17 reviews
Dined on January 12, 2022
Overall2food1service4ambience5

We have been to Ruth's numerous times and have always enjoyed our meal. However, last night it was less then subpar. The garlic mash potatoes were bland, the lob Mac and cheese was not cheesy and the breadcrumbs on top were not cooked. The steak was overly salty. Just so disappointed.

Ruth's Chris Steak House - Metairie
Responded 7 days ago

WandaC, thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. We will work hard to improve and appreciate you bringing this to our attention.

Report
FN
vipFoodieNOLA
New Orleans
21 reviews
Dined on January 11, 2022
Overall4food3service5ambience5

As usual service was excellent. The portertouse for two was a terrible piece of meat. The strip-side was so tough we could barely cut it with steak knives because it was full of sinew. Ruth's was very accommodating and brought us two filets to replace the inedible meat.

PK
PatK
1 review
Dined on January 8, 2022
Overall2food4service1ambience4

Good food accompanied with poor service is a waste of time and money.

Ruth's Chris Steak House - Metairie
Responded on January 11, 2022

PatK, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruth’s Chris name, we take those assertions seriously. We appreciate you bringing your concerns to our attention and will work to ensure this doesn't happen again.

Report
OT
OpenTable Diner
New York Area
1 review
Dined on January 8, 2022
Overall4food5service3ambience5

Service was below Ruth’s standard.

MO
MeganO
New Orleans
3 reviews
Dined on January 1, 2022
Overall5food5service5ambience5

We had fun and enjoy the meals and cocktails

OT
OpenTable Diner
Tallahassee
3 reviews
Dined on December 31, 2021
Overall5food5service5ambience4

You can’t to wrong with Ruth’s Chris. Food was on point as always. Prices are on the high side but its worth every penny! Ribeye and lobster mac are our favorites. Very large selection of wines as well. Don’t forget bread pudding but make sure to add ice cream :)

LD
LydiaD
1 review
Dined on December 31, 2021
Overall3food5service2ambience2

Bad experience this visit. Early reservations New Year’s Eve. First ones there & last to be seated. While there was no take out that day, a pushy customer came in & grabbed the manager to as for one Even that customer with no reservation was accommodated before we were even seated. Next, they sat us in one of the upstairs dining rooms where all we heard was glasses and dishes clanging. Everyone that was seated after us in our area received bread. We were told ours was burnt & that is why we had none. Our food came before our bread ever came out. The food quality was good but based on the bad service we were disappointed & probably won’t be back.

OT
OpenTable Diner
1 review
Dined on December 29, 2021
Overall1food1service1ambience1

Missed reservation due to flight delay. Arrived at 9:20. Informed kitchen closed at 9:00 pm

OT
OpenTable Diner
Baton Rouge
1 review
Dined on December 29, 2021
Overall4food4service5ambience4

My husband and I typically frequent the Ruth’s Chris in Lafayette, LA, but gave this one a try on a business trip.
Tuna appetizer was not so good; the chips with it were also a bit stale. My husband said his tomahawk steak was great. However, my steak was not cooked to my liking. Nevertheless, my two favorite sides, potatoes au gratin and creamed spinach, were on point as usual. Service was excellent. Frank was a fantastic server! The manager was also very friendly and brought Chef Zack out to meet us since we mentioned that we usually eat at the Ruth’s Chris in Lafayette and it was the Lafayette chef working in Metairie that night. My husband and I had an overall really great date night mostly because Frank was so fantastic.

K
Kevin
Mississippi
7 reviews
Dined on December 28, 2021
Overall4food3service5ambience5

Lost some it’s luster. Service was excellent even given the limited number of people working. Anne-Marie was genuine and attentive, a true gem. Unfortunately each of our steaks came out with inconsistent temperatures - not uniform nor what was ordered. Overall, a good experience just not a great one.

A
vipAndrea214
New York Area
44 reviews
Dined on December 28, 2021
Overall5food5service5ambience5

Birthday for granddaughter. They had sprinkles on the table and gifted her a chocolate dessert. The service was excellent as was the food

AW
AimeeW
Nashville
3 reviews
Dined on December 27, 2021
Overall5food5service5ambience5

This meal was outstanding…lived up to the high standards we have come to expect

SC
SarahC
1 review
Dined on December 26, 2021
Overall5food5service5ambience5

My family went here for my birthday dinner and it was hands down the best experience. Our server, Chase, made sure we were taken care of all night. Everyone ordered steak and they were cooked to perfection. The sides, desserts, and cocktails were delicious as well. I highly recommend the pomegranate martini!

OT
OpenTable Diner
New Orleans
2 reviews
Dined on December 25, 2021
Overall1food2service1ambience1

The service was awful! The food was not prepared to our liking and was cold! They didn’t have what we went there for, brussel sprouts or crème brûlée. The manager came over and argued with us saying “it was Christmas, what do you expect?!?” The server let is know that they over booked for the amount of staff they had available. It was awful!

Ruth's Chris Steak House - Metairie
Responded on December 27, 2021

Thanks for your feedback. We’re sorry to hear we disappointed you. Your comments will be shared with the rest of the team.

Report
OT
vipOpenTable Diner
New Orleans
12 reviews
Dined on December 25, 2021
Overall5food5service5ambience5

Dinner and service was fabulous. The staff was incredibly joyful for Christmas Day.

OT
OpenTable Diner
New Orleans
8 reviews
Dined on December 25, 2021
Overall4food4service5ambience5

Christmas dinner

Report
OT
OpenTable Diner
Las Vegas
2 reviews
Dined on December 25, 2021
Overall5food5service5ambience5

Loved everything
Accommodating even with us arriving early and waiting on a guest.

SM
SusanM
New Orleans
4 reviews
Dined on December 25, 2021
Overall5food5service5ambience5

Great experience!

OT
vipOpenTable Diner
New Orleans
7 reviews
Dined on December 25, 2021
Overall1food1service1ambience1

I appeared as scheduled. The restaurant decided to require those with reservations to huddle together in an anteroom. No masks. No social distance. No checking proof of vaccination. I left before being seated because I thought the conditions unsafe.

Ruth's Chris Steak House - Metairie
Responded on December 27, 2021

We are very sorry to hear that your experience was less than satisfactory. Your remarks will be shared with the team.

Report
OT
OpenTable Diner
New Orleans
2 reviews
Dined on December 24, 2021
Overall2food2service1ambience2

Christmas Eve dinner
Waiter forgot to put in app order
Steaks were at least 4 ounces and felt rushed to leave
This was the worst overpriced for what we got
Will not return

LL
LisaL
New Orleans
4 reviews
Dined on December 24, 2021
Overall5food5service5ambience5

Nice and quiet. Delicious.

HW
HowardW
New Orleans
6 reviews
Dined on December 24, 2021
Overall5food5service5ambience5

Who wants to waste Christmas Eve Dinner gambling on a restaurant? You win every time at Ruth’s so there is no need to worry about mediocre food. Always great!

OT
OpenTable Diner
Baton Rouge
1 review
Dined on December 20, 2021
Overall5food5service5ambience4

Christmas w parents

p
plygph
Chicago
6 reviews
Dined on December 20, 2021
Overall5food5service5ambience5

What else is there to say it’s Ruth’s Chris

N
vipNolaboy535
New Orleans
24 reviews
Dined on December 19, 2021
Overall4food4service3ambience4

Always a great Steak. Service was a bit strained I am sure due to a shortage of workers. Menu has changed a bit. Shoestring potatoes no longer on the menu, they say because they can't get the blades to cut them right. That seems like a crazy excuse. Certainly there is someone out there that would be happy to make blades for them.
Will still always go back, as they do a really nice job all around.

OT
OpenTable Diner
New Orleans
1 review
Dined on December 18, 2021
Overall5food5service5ambience5

Wonderful meal in a fun and festive atmosphere with so many celebrating the holidays.
Food was perfect and service was too!
Never disappointed.

Ruth's Chris Steak House - Metairie
Responded on December 21, 2021

Thanks for the great review! We appreciate it. Hope to welcome you back again soon!

Report
TD
TimothyD
New Orleans
4 reviews
Dined on December 18, 2021
Overall4food4service3ambience3

We were a party of four therefore our wedding anniversary. I advised server of my shellfish allergy with request to separate the steak and lobster, as my wife would eat the lobster. They brought it out without separating. By the time my steak was returned, the rest of my party was finished, and they had to wait until I finished. Food not quite as enjoyable under those circumstances.

They apologized, but not quite the same.

M
vipMissyr
New Orleans
10 reviews
Dined on December 18, 2021
Overall1food1service5ambience3

I had the steak and it was the worse steak I’ve ever had. It was overcooked and not tender at all. The waiter brought me another steak that was so undercooked that I couldn’t even eat that one either. It was a very bad cut of meat. The only good thing that night was the cheesecake that I ordered to go.

Ruth's Chris Steak House - Metairie
Responded on December 21, 2021

Missyr, thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. We will work hard to improve and appreciate you bringing this to our attention.

Report
KN
KristyNOLA
New Orleans
4 reviews
Dined on December 17, 2021
Overall5food5service5ambience5

James was a great server! The food was delicious as always!

BW
BillW
New Orleans
2 reviews
Dined on December 17, 2021
Overall5food5service5ambience5

Like to come to Ruth’s about twice a year. We know we can count on good food as well as good service.

Ruth's Chris Steak House - Metairie
Responded on December 21, 2021

We are glad to know you enjoyed your experience and we hope to have the chance to "wow" you again!

Report
DF
Dinner4Four
Tallahassee
1 review
Dined on December 16, 2021
Overall5food5service5ambience5

Very good food and service

OT
OpenTable Diner
New Orleans
1 review
Dined on December 16, 2021
Overall3food4service4ambience4

It took us over an hour to be seated for our 715 reservation. Did not sit till after 8.

VG
VincentG
New Orleans
4 reviews
Dined on December 16, 2021
Overall2food2service2ambience4

The lunch special was not as good as it used to be. I'm not sure that the 6 oz. filet was prime meat. It was tough. The service was not as I was accustomed to. Drinks were given to the wrong person and my plate was turned sideways so that I could not cut my meat. I used to give this restaurant a great rating but something is definitely not correct now.

Ruth's Chris Steak House - Metairie
Responded on December 18, 2021

We’re sorry to hear that we weren’t able to provide you with the best experience possible. Your feedback has been relayed to our team.

Report

FAQs

You can order delivery directly from Ruth's Chris Steak House - Metairie using the Order Online button. Ruth's Chris Steak House - Metairie also offers delivery in partnership with Uber Eats. Ruth's Chris Steak House - Metairie also offers takeout which you can order by calling the restaurant at (504) 888-3600.

Ruth's Chris Steak House - Metairie is rated 4.6 stars by 1366 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Ruth's Chris Steak House - Metairie