Ruth's Chris Steak House - Metairie

4.7
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872 Reviews
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$31 to $50
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Steakhouse
Looking for a reservation? Call us at (504) 888-3600 and we will do our best to accommodate you.

Ruth's Chris Steak House in Metairie, LA serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested and private dining and offsite catering may be arranged.
What 872 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.6
ambience
4.3
value
Noise · Moderate
91% of people would recommend it to a friend
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GG
Richmond
27 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Always outstanding food and service.

OT
1 review
Dined 6 days ago
Overall 4food 5service 3ambience 5

First visit. Food was very good. My ribeye was cooked past how I ordered but it was delicious and I finished every bite. My date absolutely loved the halibut. Stuffed mushrooms were okay.
Service was a little lacking but not to where it diminished the experience. Just little things. Ordered Jameson rocks got Jameson water. Everything was slow. Had to ask for water and for bread. But service was still pleasant. It was late on a Sunday so I can understand. Overall I really had a great meal but I can get just as well from lower priced restaurants.

PD
New Orleans
38 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Food is so consistent each time.

LR
New Orleans
20 reviews
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

Birthday dinner for our 14 year old daughter.
Great food, ambiance and service.

K
New Orleans
2 reviews
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

Outstanding food and especially the services was the "BEST"

OT
New Orleans
1 review
Dined on September 13, 2019
Overall 2food 3service 5ambience 4

All four steaks came out the wrong temperature, three times! Management was very nice and handled it very well. I just didn’t understand how it could keep happening.

Ruth's Chris Steak House - Metairie
Responded 3 days ago

We are sorry to hear this and would like to speak to you further. Would you please send your contact information, including a phone number, in a private reply to us? We appreciate your business and would welcome the opportunity to make this right!

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C
New Orleans
7 reviews
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Everything was superb. There is no substitute for the real thing. RC has always been synonymous with great steaks but the Metairie location has raised the bar in all areas. The dinner starts with Mr Joe coming over to personally greet us, as he pours up glasses of water he concludes with, “If you need anything, please let me know”. I’m not sure of his position but he is definitely a part of the management team. Next comes Marcia, our server, she starts off with a compliment to my lady and from there the hits just keep coming. The crab cakes were the best we have ever had filled with caches of clumped meat. Next up the entrees (medallions & shrimp and grilled salmon Oscar style for my lady) were perfectly prepared, delicious, and portions plentiful. We usually visit the Poydras location more often but going forward we will make it a point to spend more time in Metairie. The trade off is definitely worth it.
Thanks RC Metairie

H
New Orleans
2 reviews
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

My husband and I went to Ruth's for the first time back in 2010. We both love it! We typically get the bbq shrimp for the appetizer and yes we split the 5th shrimp because it's THAT good! This time we decided to try something a little lighter and the Ahi Tuna did not disappoint. It was absolutely delicious! I always order the filet because it literally melts in your mouth. My side was the creamed spinach. Can't get enough! If you want something sweet, the sweet potato casserole is on point! Everything was cooked to perfection! Can't wait to go back!

WA
1 review
Dined on September 6, 2019
Overall 4food 3service 5ambience 5

Service and food was good, food would have been great but they couldn’t get the petit ribeye cooked at medium. We sent one back that was well and the next one came medium well we brought it home. First time ever having this problem.

OT
New Orleans
7 reviews
Dined on September 5, 2019
Overall 4food 4service 4ambience 4

Has been hit or miss. Last night was delicious for the most part. The sweet potato casserole was way overdone. Burned around the sides and very dry.

NN
New Orleans
5 reviews
Dined on September 5, 2019
Overall 4food 3service 4ambience 3

Service was very good. Steaks are always good quality.

OT
1 review
Dined on September 2, 2019
Overall 5food 5service 5ambience 5

Great experience. Never let me down. My date and I really enjoyed everything.

RJ
New Orleans
5 reviews
Dined on September 1, 2019
Overall 4food 4service 5ambience 4

Service was excellent, as well as food.

MS
1 review
Dined on September 1, 2019
Overall 5food 5service 5ambience 5

The food was excellent. The staff was warm, friendly and accommodating.

SS
New Orleans
4 reviews
Dined on August 30, 2019
Overall 5food 5service 5ambience 5

Always special. Our place for special occasions

BR
1 review
Dined on August 27, 2019
Overall 5food 5service 5ambience 5

The service and food was excellent. This was my sons first time and he is waiting on his 2nd visit.

WZ
New Orleans
3 reviews
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

Consistent excellence from beginning to end. We have never had a bad experience at Ruth’s Chris.

n
New Orleans
23 reviews
Dined on August 17, 2019
Overall 5food 4service 4ambience 4

We Love eating at Ruth's in Metairie, wonderful food and always a great experience. Wait staff on point!
Tried the bbq shrimp for first time, DELICIOUS! The chopped salad was great as well. Steaks were cooked to perfection. Great wine list too.

OT
New Orleans
1 review
Dined on August 13, 2019
Overall 5food 5service 5ambience 4

My battery died and the manager helped jump start my truck!

JT
1 review
Dined on August 11, 2019
Overall 4food 3service 4ambience 4

Initially it took about 5 minutes for us to be greeted or brought water which is unusual for a fine dining restaurant. We chose a 16 oz New York Strip prepared medium well and potatoes au gratin with sweet potato casserole. Our sides were delicious, but our meat was overly charred and the taste of burnt oil penetrated throughout the steak. The portions that weren’t charred were tender, but I did not enjoy the overall taste. We did have reservations for 8:15, so that may explain but not excuse the preparation.

BD
1 review
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

First time we have been back in years, due to very bad service and food. We have been renewed by the service and food. So happy.

SC
Miami
4 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

My kids took me for my birthday and the food and drinks came out timed perfectly. We had time to talk but never waited on anything.

MF
1 review
Dined on August 3, 2019
Overall 3food 3service 5ambience 5

My six ounce filet was medium well when I ordered it medium rare. It was so small it may have only been about 3.5 ounces. My tiny steak was topped with three supposedly grilled shrimp that had no flavor at all. The charred cauliflower was not very tasteful. It was very dry with a weird sort of tang and was not very good. Overall I would not pay the amount of money required for food like this again.

DP
Mississippi
9 reviews
Dined on August 3, 2019
Overall 4food 4service 5ambience 5

Everything was great until we were told they didn’t have any lobsters. We had two 90 year olds looking forward to them as they have had in the past. The staff was very helpful with creating a substitute plate to appease their disappointment. Having dined there for multiple years we had never had this happen...hence the 4 stars versus 5.

AS
1 review
Dined on August 3, 2019
Overall 3food 3service 3ambience 4

Sent an email to Ruth's chris the morning after with details. No response from them. About as good as the experience.

p
New Orleans
26 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Great service, food and drinks! Nothing like this staple for a celebration or not!

SL
New Orleans
6 reviews
Dined on August 1, 2019
Overall 4food 3service 4ambience 2

I have been to many Ruth's Chris and this one was not up to par. The staff was very nice and they were not the problem. It was too dark. It was too crowded. The tables were too close to each other. I could smell the person's sea bass at the next table. They need to raise the lighting level and remove a few tables.

LW
New Orleans
25 reviews
Dined on July 30, 2019
Overall 5food 5service 5ambience 4

Ruth's Chris is always great. Did not disappoint for our anniversary.

MI
1 review
Dined on July 28, 2019
Overall 3food 2service 4ambience 3

Our Filets were overcooked and very tough.(My wife had trouble cutting hers with a knife). The food was not worth the price to us. Our first time there and very dissatisfied.

SK
New Orleans
5 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Had a wonderful meal and experience.

A
1 review
Dined on July 25, 2019
Overall 5food 5service 5ambience 5

Excellent service ! Superb food. Was very pleased with our visit.

W
London
14 reviews
Dined on July 23, 2019
Overall 2food 2service 2ambience 3

Steak was sent back twice and still not right temperature. Service was mediocre at the bar.

b
New Orleans
12 reviews
Dined on July 21, 2019
Overall 5food 5service 5ambience 5

Great food.

RS
New Orleans
1 review
Dined on July 18, 2019
Overall 5food 5service 5ambience 4

Great food, excellent service. tables too close to each other, could hear other patrons conversations. took too long to receive our order. If I'm giving you my money, you need to do your best to serve your customers in a timely manner. Overall 5 Stars. Will come again. Thank You

H
New Orleans
22 reviews
Dined on July 15, 2019
Overall 5food 5service 5ambience 5

Always great an classic

OT
New Orleans
3 reviews
Dined on July 15, 2019
Overall 5food 5service 5ambience 5

Great experience and meal.... celebrating a birthday.... service was exceptional

B
New Orleans
22 reviews
Dined on July 6, 2019
Overall 5food 5service 5ambience 5

One of my favorite restaurants because my steak is always cooked to perfection! Never disappointed!

j
New Orleans
1 review
Dined on July 6, 2019
Overall 1food 2service 2ambience 4

We ordered champagne to celebrate a birthday and it was hot. They had to chill it. We ordered a bottle of chardonnay with our meal and it was hot . We had to wait for it to be chilled. We ordered cocktails and it took 15 minutes to get them served to us. The food was poor as well. Terrible experience.

NO
New England
8 reviews
Dined on July 4, 2019
Overall 2food 1service 1ambience 3

The experience was awful. I ordered a ribeye and clearly noted that I have a dairy intolerance so no butter. It came seeped in butter. They made me a new one but didn’t offer a glass wine or anything while my companion ate. Understandably took 20 minutes but then it was time for desert. We had done the classic meal so cheesecake came with it. When we originally ordered I noted the dairy and the cheesecake and the waitress said no problem. I told her a cup of fruit was fine - I was up charged $4 for it! And there was no concession for the butter situation. There was a verbal apology but we paid the whole bill before leaving. As we were walking out we addressed the manager and was given a gift card which was nice but I won’t be back to this Ruth’s Chris. It was not a good experience at all!

KL
1 review
Dined on July 1, 2019
Overall 5food 5service 5ambience 5

It was so classy and the steak was the best we ever had!! The staff were friendly and very good at their job.

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