Waiter was struggling with being sick and he should not have been there. Manager should have sent him home so we had a waiter at 100% not 70%
Would not stop me from going back but I expect better from this fine dining resturant
We were very disappointed in the level of service
We have eaten here before and the service was excellent
We did talk to the manager he not offered to pay for dessert, we did not want dessert
We may go back may not
Verrrrrrry disappointing evening
Waitress Natalia was less than friendly and had to force her way thru smiles and it felt as though she was just bearing it. For $150 meal for two or expect nothing short of stellar
Great service. Too much food but worth every penny
We were seated promptly at 8:00pm on Valentine’s day, which was nice. Even got a booth as requested. The server was perfect but it took almost an hour for our entrees. There was a four top next to use that was seated later and got their entrees first. Not sure what happened there.
The meal was very good, I had the Petite Ribeye, along with my date, baked pot . and salad, over all it was very nice, I did request the Main Dining Room, and they put us in the Main Dining Room, which was what I requested .... the server John, was very good, explain everything to us, and all went well, at the end of the meal, (it was Valentine's Day ) my date got a very nice Red Rose ..... Over all a very nice Dinner, and Date, she was pleased , which makes me pleased ..... will see you there again soon ............... 5 stars ................A.B.
My wife ordered her steak medium well and it came out quite rare. We did not complain because we didn't want to disrupt a very nice date night.
Nice and friendly staff. Asked for medium steak and got a rare steak. Had to send back to kitchen. Otherwise was delicious.
Main dining can be loud we where in over flow room which was nice and quiet. Afraid too busy day before valentines but everything was great
Awesome experience tonight. Great staff, food and drinks!
Great birthday experience
Always a consistent meal & service experience. A nice birthday celebration for my husband - nice table & dessert decor to acknowledge his special day!
This is my wife and my go to place when we want to do something special for each other. They did not disappoint! Steak was cooked perfectly and drinks were spot on! Our server Svenya was so nice and not overbearing. We love our experience again!
We were celebrating my partner's birthday. Upon arrival to our table, I immediately noticed the tasteful birthday "glitter" that was on our table. Nick, who was our server, was fun, funny and appropriately attentive. He made our experience very enjoyable. We will be returning to the Lake Mary Ruth's soon.
First time at this location. Won’t go back. Wasn’t “wowed” by food like I am at Winter Park location. Husband’s Steak and lobster over cooked. They put the wrong salad dressing on my husbands salad but didn’t come back to check until entrees arrived. Salad should have been taken off bill. I had BBQ shrimp and creamed spinach. It was “fine” but I don’t consider it to be BBQ. Both dishes bland. Shrimp served in a watery soup like mixture with mashed potatoes in bowl. Definitely wouldn’t order again. Had a table next to us with 2 large Labrador service dogs. They kept looking at us waiting for a treat. Owner had to address dogs a couple of times. Not restaurants fault, but hard to enjoy food when dogs looking like they are hungry. I’ll go back to Winter Park location.
Food is always incredible. Service was a little slow on last visit but still very good.
Ruth’s has just got out of sight on their prices. While the quality of the food is great it just is too much to go there on a regular basis.
I have never had a bad experience at this restaurant. The food and service are always excellent.
This has been thee most unbelievable restaurant that I have been to. I am so happy that I came here. I look forward to going to Ruth's many more times.
Delicious birthday celebration! My husband and I split the porterhouse for two which was phenomenal! We even had leftovers!!
Been here a few times, great steaks, service was lacking and it was very warm AC must not of been working.
We were a large party celebrating two birthdays. We ranged in age from 11-77. Everyone was really pleased with their meal. The server was really on top of her game. Food, drink, pacing and presentation could not have been better.
Granddaughter date! Great value for children’s meal! Lovely dining room. Shirley Temples are the best in town!
Service was top notch for our large party! Thank you again for making birthdays special with some awesome food!
Upon entering the lobby a large group was present which appeared to be an overflow crowd from the bar. They were very LOUD. Hostess was friendly. We only had to wait a few minutes to be seated. Dining room was much quieter and nicely decorated.
Wait staff was very attentive, though I had to wait a bit for my second glass of wine.
Food was the best. Had a 40 oz Porterhouse for two. Cooked to perfection. French fries could have been slightly crispier.
Overall, just what I would have expected from a Ruth’s Chris steakhouse. My only complaint would be that the majority of the patrons respect the restaurant ‘s experience and not dress like they were having dinner at Chili’s!
Good waitress. Good service. All around great experience
Great steak. Perfect for when you are in the mood to eat a good steak.
I have eaten at numerous RCs. This was a very big disappointment. Three of the entrees were served cold and raw. After we sent them back, two came back burned and over cooked.
The vegetables had to be re heated..and tasted as such.
They were understaffed. The waitress was almost in tears.The manager offered free dessert but we were not interested.
Realize it was New Years Eve but the price was crazy for the special meal. They juggled furniture to fit more people in and were not prepared for the crowd.
I hope corporate takes notice of this review.