The ambience is great! The service is outstanding! Every bite of my steak at Ruth Chris was DIVINE! You must try the delicate Cremini mushrooms with your steak for an added touch of flavor!!!
Rance was an exceptional server. Everything is top notch at this restaurant. For my birthday I got yummy strawberries flambé and a glass of champagne! Delicious!
Excellent as always!
Fabulous staff, very nice ambiance, delicious food, great place to celebrate something special & Rance is an Awesome server~
Service was fantastic! Thomas was attentive and informative.
Good service and delicious food
The stuff chicken had no stuffing. The lobster Mac was dry and the cream spinach was watery. It was late so they may have been in a rush to get out of there.
Exceptional service from our waiter - Rance. As usual, meal was exceptional. Birthday surprise dessert for my granddaughter was spectacular. Thanks.
Food and service are always great at the Mauna Lani Ruth’s Chris! Joe is s great GM, and we always enjoy visiting with him when we are there. Outdoor bar is fun and outdoor patio dining is great on a tropical evening!
Was our second try at Ruth Cris but again we were not happy
Overpriced - and not that special for that price
Definitely will not recommend it and will not go back
Great food and service. Expensive and ala carte menu.
The Filet Mignon was cooked to perfection and very good on a hot plate with butter. The creamed spinach is delicious! I ordered from the early bird menu which included dessert and a side with my steak.
Was very good! Sever Doug was excellent!
We went out to celebrate a birthday while on vacation. The food was excellent and the staff could not have been nicer. It was a great evening and they brought the birthday girl a great little chocolate strawberry desert - nice touch.
I like everything about Ruth's Chris usually, but this time the food didn't seem quite as good and my NT Strip steak came out very overdone when it was supposed to me medium. I mentioned it to the waitress, who was very gracious and offered a replacement but we didn't want to wait. She sent the manager over who was very nice and also offered replacement which we also refused due to time. We figured they may just take a little off the price to account for this, but what they ended up doing was just giving us each a free full dessert instead, which was very strange actually because we did the 4 course deal they offer before 6pm which already includes a dessert. Very strange way of fixing their mistake, I must say. We ended up with their flaming chocolate strawberries, a Ruth's Irish Coffee and then the 2 Bread puddings that came with the meals. Way too much dessert and the bread puddings are still sitting in our refrigerator 2 days later! I don't know why they did this.
Great filet steak as always. Terrific service by team, especially waiter/server Thomas.
Great meal and good service wonderful performance in courtyard below, great view
It was amazing we were here to celebrate our upcoming wedding date!!
Unfortunately you forgot to fire one of our meals. The situation was only discovered when everyone had a meal except one guest. By the time you brought the meal everyone was finished and our guest did not feel comfortable eating by himself. We should have realized something was wrong when 45 minutes went by between salad pickup and entre delivery.
We appreciated your free desserts and sincerity of apology.
Consistently good food, we can count on Ruth Chris for all occasions. The meal and service were excellent.
got there late. staff was wonderful and food was excellent as always!
Rather busy but now I know why! On arrival the smell of the food just got my mouth watering. We had a great waiter, Wyatt, who was very attentive and knows his job. We were starving and he wasted no time taking our order. The timing of everything was exceptional. What a surprise as we got yummy fresh strawberries flambé and a glass of champagne because it was my birthday!!
The side dishes weren’t up to par with past experiences. Steaks were cooked a bit under and they forgot the lobster tail. $58 for a ribeye w/ no sides is absurd. They did take steaks back to cook more and brought lobster tail eventually but didn’t give any discount
Great steaks. Enjoyed every bite on the sizzling plates. Service was perfect
We eat here when we’re on the Big Island. Unfortunately the food at this Ruth Chris isn’t as good as your other restaurants. The service is adequate.
It was great experience!!
I always enjoy myself at this Steak House, I consider it the best we have on the island and the service is just superior, if you want an excellent steak this is the place.
When we first got there we were a little early so we planned to sit in the Bar and have a drink. The Server was less then friendly.. Not a good way to start our experience.
We were seated at our table and I felt a pinch on my thigh. I felt down and the leather seat was all cracked and peeling.
Dinner was good although my steak was a lot of gristle.
Nice location in the Maura Lani mall. Lots
Of parking. Sometimes there is a dance program in the center of the mall and parking is hell. Good food as always. Service good.
I took my husband here for his birthday, and it was perfect. Thomas was our server and he did an excellent job. The steaks were cooked perfectly, good job to the man on broil. The bread puddling with sweet cream was so ono. And Joe is an outstanding GM. I highly recommend going here in a date night.
Everything about our meal was fantastic. We had the ribeye & petite filet and both were seasoned and cooked perfectly. Our sides of asparagus & au gratin potatoes were also cooked and seasoned perfectly. Maybe I was just so excited not to be the one cooking, but it was lovely. We’ll definitely be going back.
Terra, filling in for GM now Gorman, made sure our seating requirements were met. Including calling us to reschedule when the hula show was canceled on our original date. Seafood tower with fresh lobster, crab, etc excellent starter. Mellisa attentive, cheerful server. Our regular go to spot on the Mauna Lani property.
As usual Ruth Chris never disappoints! We have been to many of their locations and their high standard for quality/quantity of food and service never falls short.
Got the Caprese salad which was huge and delicious. Petite filet was extremely tasty and tender. We had a wonderful server, Melissa, who made the evening perfect!!
Ambience is awesome! Best steaks ever! Service is fabulous! Be sure and try the Cremini mushrooms with your steak!