Not a big chain restaurant fan, especially when traveling....prefer local flavors/culture,so this was outside the norm. Been to many Ruth’s Chris restaurants in and outside the US, but this was the best Ruth’s Chris food experience I’ve had in years. We were treated very well for an intimate birthday celebration.
Love the Food the staff the service the atmosphere everything
Food and service was very good . Escargot was delicious!
One of our favorites restaurants at home in IL, Florida, & The Big Island. Consistently awesome food!
I've been to different Ruth's Chris restaurants and I would have to say this was my least favorite experience. I felt my filet was too peppery and my lobster was over cooked. Both my husband and son were very happy with their meals. The aid dishes were wonderful and the white chocolate bread pudding with the chambord cream sauce was amazing. Our waiter was very attentive and pleasant.
Service was slow to the point of us having to ask about our order. The prices were very high and out of line with the quality received. Easy to avoid going to this restaurant when so many other choices are available.
We go early go get the prime time special! Salad, main dish, side and dessert! The food is amazing and the staff are awesome! The kids enjoyed their dinners too!! Will be back!!
Food and service are consistently superb
We've been to Ruth's Chris restaurants many times in many different cities. Food and service were consistently very good. However, this was a terrible experience. We were taking friends who had never been to a Ruth's Chris, and they probably won't go back. The veal chop, ordered medium rare, was raw. The filet, ordered medium, was cooked through, no pink at all. Our waitress was pleasant, but hard to find when we needed her. I think there may be a problem with many places in this resort being understaffed, so service has not been very good in many places. Despite being on the Big Island for a month, we won't return to Ruth's Chris Steak House.
This was our first time here and the food was amazing! Our server Doug was friendly and knowledgeable. The only thing that was negative was the hostess (short dark hair). She didnt even look at us, no eye contact, no smile, nothing. Not a good first impression. But the seating hostess (blonde) was very friendly.