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About Ruth's Chris Steak House - Kohala Coast

Welcome to Ruth's Chris Steak House. When you visit Ruth's Chris, you'll soon understand that this is no ordinary restaurant. From the USDA prime steaks, broiled to perfection in a trademark 1800 degree oven and served on a plate heated to 500 degrees, to the expertly executed seafood, island fresh fish, New Orleans inspired appetizers, unforgettable desserts and an award winning wine list, you will find that this is the steakhouse to which others aspire.

68-1330 Mauna Lani Drive #121
Kamuela, HI 96743
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Dining Style:
Fine Dining

Cuisines:
Steakhouse, Steak, Seafood

Hours of Operation:
Dinner: Sunday - Saturday: 5:00pm - 10:00pm | Sundays 4:00pm - 10:00pm

Cross Street:
Queen Kaahumanu Highway

Dress Code:
Business Casual

Price Range:
$50 and over

Payment Options
AMEX, Diners Club, JCB, MasterCard, Visa

Phone Number:
(808) 887-0800

Website:
http://www.ruthschris.com/

Parking Details:
Complimentary parking is available in the mall's parking just adjacent to the restaurant.

Executive Chef:
Darcy Ambrosio

Private Party Facilities:
Private dining at Ruth's Chris Steak House is the perfect way to make any meeting memorable and any event a celebration. Your family, friends or associated enjoy the unparalleled Ruth's Chris menu and be pampered by the aloha-spirited staff. Make Ruth's Chris Steak House the for your next meeting, party or family gathering. (The private dining room seats 12.) NEW! RUTH'S CHRIS STEAK HOUSE IS NOW AVAILABLE FOR PRIVATE LUNCHEONS! MINIMUMS APPLY. PLEASE INQUIRE.

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Outdoor dining, Private Room, View, Wheelchair Access, Wine

Special Events & Promotions:
Ruth’s Chris Steak House (Hawaii) offer a Sizzlin’ Prime Time Dinner Special featuring a 3-course menu starting at $39.95 (not including tax & gratuity.)Served nightly from 5-6:00pm. Happy Hour served in the lounge from 5-7pm

Ruth's Chris Steak House - Kohala Coast Ratings and Reviews

5
4
3
2
1

4.4

Overall Rating

based on recent ratings
food

4.4

service

4.4

ambience

4.2

value

3.8

Noise

Moderate

84% would recommend it to a friend

Good for Anniversaries (25)
Special Occasion (25)
Good for a Date (14)
See All
Good for Birthdays (11)
Romantic (11)
Worth the Drive (10)
Happy Hour (8)
Quiet Conversation (8)
Bar Seating (7)
Creative Cuisine (7)
Fit for Foodies (7)
Business Meals (7)
Casual (6)
Good for Groups (6)
Notable Wine List (6)
Authentic (4)
Comfort Food (4)
Cozy (4)
Local Ingredients (4)
Neighborhood Gem (4)
Great for Outdoor Dining (4)
Vibrant Bar Scene (4)
Fun (3)
Pre/post Theatre (3)
Kid-friendly (2)
Disabled Access (2)
Healthy (2)
Tasting Menu (2)
Gluten Free Options (1)
Good Vegetarian Options (1)
Handcrafted Cocktails (1)
Hot Spot (1)
Late-night Find (1)
People Watching (1)
Scenic View (1)
Great Beer (1)
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672 reviews
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 (Hawaii)·Dined 2 days ago

We go early go get the prime time special! Salad, main dish, side and dessert! The food is amazing and the staff are awesome! The kids enjoyed their dinners too!! Will be back!!

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food5
ambience5
service5
value5

 
 (Hawaii)·Dined 2 days ago

Food and service are consistently superb

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food5
ambience5
service5

 
 (New Mexico)·Dined 3 days ago

We've been to Ruth's Chris restaurants many times in many different cities. Food and service were consistently very good. However, this was a terrible experience. We were taking friends who had never been to a Ruth's Chris, and they probably won't go back. The veal chop, ordered medium rare, was raw. The filet, ordered medium, was cooked through, no pink at all. Our waitress was pleasant, but hard to find when we needed her. I think there may be a problem with many places in this resort being understaffed, so service has not been very good in many places. Despite being on the Big Island for a month, we won't return to Ruth's Chris Steak House.

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food2
ambience3
service2
value2

 
·Dined on January 9, 2018

This was our first time here and the food was amazing! Our server Doug was friendly and knowledgeable. The only thing that was negative was the hostess (short dark hair). She didnt even look at us, no eye contact, no smile, nothing. Not a good first impression. But the seating hostess (blonde) was very friendly.

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food5
ambience5
service4
value5

 
 (Hawaii)·Dined on January 9, 2018

As always my husband & I like to dine at Ruth Chris. Great atmosphere and our service is always superb. Thank you Melody for always having a smile whenever we come in and also Thomas for just always stopping by to say Aloha...Mahalo...

Tags: Special Occasion, Good for Anniversaries, Worth the Drive
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 7, 2018

I have eaten at your restaurant many times...for some reason, THIS WAS THE BEST FOOD WE HAVE EVER HAD THERE...

Tags: Good for a Date, Happy Hour, Comfort Food, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (東京)·Dined on January 7, 2018

家族(大人4人)でディナーを兼ねて。
ハッピーアワーの時間帯でお得な食事。
小さいフィレで十分でした。

Tags: Happy Hour, Casual, Cozy, Fun
Was this review useful to you?Yes·No·
food4
ambience4
service5
value4

vip
 (Los Angeles)·Dined on January 1, 2018

Went there on New Years Eve. Was packed. Very friendly staff. The food was outstanding...

Tags: Neighborhood Gem
1 person found this review helpful.
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food5
ambience5
service5
value4

 
 (Hawaii)·Dined on January 1, 2018

The food was delicious, just a little less,salt on the filet for me. The ambiance was great for New Years Eve. They gave us a complimentary glass of champagne. We really enjoyed our evening.

Tags: Good for Anniversaries, Special Occasion
1 person found this review helpful.
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food5
ambience5
service5
value3

 
 (Los Angeles)·Dined on December 30, 2017

We were on vacation

1 person found this review helpful.
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food5
ambience5
service5
value5

vip
 (Miami)·Dined on December 28, 2017

Food quality was excellent. Pricey but worth it. Good service.

1 person found this review helpful.
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food5
ambience3
service4
value4

vip
 (San Francisco)·Dined on December 27, 2017

We have gone to Ruth’s Chris for years here on the Mauna Lani property as well as other cities. But the meal the other night was terrible. It took nearly 1 1/2 hours to get our meal and when it came my husbands steak was raw inside. My husband also asked for some onions to be chopped up on the top of his salad and they came sliced. It might seem like a minor detail but when you pay this much for a meal, you want it right. We were very disappointed and wonder if we will go back this trip.

1 person found this review helpful.
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food3
ambience2
service1
value1

 
 (Seattle)·Dined on December 26, 2017

Service was exceptional, but some of the food missed the mark. Steak was somehow perfect on temp, but mealy. Maybe cooked too long in sous vide? Not sure what happened, but this seems the most likely, as there were only faint grill marks on an otherwise unappetizing grey steak. Based on what we had a couple of days ago, I would not go back. Really too bad, as the service was crazy great.

1 person found this review helpful.
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food2
ambience2
service5
value3

 
 (New York Area)·Dined on December 26, 2017

Food and table service were good but the women at check in want very pleasant at all. She was actually very rude the waiter made up for the women. He was very helpful and pleasant.

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food4
ambience4
service5
value3

vip
 (Chicago)·Dined on December 25, 2017

Terrible and rude hostesses. We had an 8:00pm reservation and we were told to wait for another 10mins... Sterile and staged experience. Everything was done as if everyone was following a script. Food was good but when you pay $300-$400 for a meal for two you expect everything (even the little details) to be PERFECT! Huge disappointment - we will not be returning.

1 person found this review helpful.
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food4
ambience1
service1
value1

 
 (Indiana)·Dined on December 25, 2017

We had a great time, however things of note were:
Steak knives were dull, we had to ask for new knives.

We were missing a napkin and fork

Other than that all was good.

1 person found this review helpful.
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food4
ambience4
service4
value3

vip
 (San Francisco)·Dined on December 23, 2017

My food was cold and it took over an hour to get our meal. Very disappointing, I’m sure the food is good if it’s hot. They didn’t seem to be very apologetic either. I accept more for a steak house.

1 person found this review helpful.
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food3
ambience3
service1
value2

 
·Dined on December 21, 2017

Anniversary

1 person found this review helpful.
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food5
ambience3
service5
value4

 
·Dined on December 20, 2017

best!!!!!
happy

1 person found this review helpful.
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food5
ambience5
service5

 
 (Phoenix)·Dined on December 14, 2017

Food was outstanding. Decor and ambience in need of upgrade. Overall fun place for an expensive dinner.

Tags: People Watching
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food5
ambience2
service4
value3

vip
 (Dallas)·Dined on December 13, 2017

What we expect at Ruth’s Chris - consistently great food and service at a reasonable price for what you get!

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food5
ambience3
service5
value5

vip
 (Boise)·Dined on December 11, 2017

The meal was great the service was LONG. The manager could have at least come over and said we have a big party. We waited 30 to 35 minutes for our entry NOT SURE WE WILL RETURN

1 person found this review helpful.
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food5
ambience4
service3
value5

vip
 (Toronto)·Dined on December 8, 2017

Rib steak was very good, but NY steak was more tough than it should be. The dessert hot fudge sundae was soupy and too sweet.

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food3
ambience4
service4
value1

vip
 (San Francisco)·Dined on December 3, 2017

Service was very poor. No one checked on us until the meal was delivered by someone other than our server and we were in need of a beverage with our meal. The $57 filet was over cooked (asked for medium rare and it was done well done and thus very dry) but decided not to ruin the evening by sending it back. However at the end of the meal the server asked how our meal was. When I did finally mention that the steak was over cooked the server just looked at me and walked away. No I am sorry, what can we do to make it up for you. Just walked away and brought us the check. Will not return!

1 person found this review helpful.
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food2
ambience2
service2
value1

 
 (Portland)·Dined on November 29, 2017

As usual Ruth Chris steakhouse held to their reputation. We took friends who had never eaten there and they loved it. They raved about how tender their steaks were. We benefited off the special early bird dinner special.

Tags: Business Meals, Pre/post Theatre, Good for Birthdays, Happy Hour, Notable Wine List
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food5
ambience5
service5
value4

vip
 (San Francisco)·Dined on November 27, 2017

Good restaurant in theMauna Lani resort area.

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food3
ambience4
service4
value3

vip
 (Anchorage)·Dined on November 27, 2017

Consistently great food & service!

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food5
ambience5
service5

 
 (New York Area)·Dined on November 26, 2017

Great service and food! We had the Calamari to share, great! And then a petit filet and a cowboy steak ( boy was that big!) done to perfection!

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food4
ambience4
service5
value4

 
 (東京)·Dined on November 26, 2017

ハッピーアワーの時間帯に伺いました。料理、価格、サービスともに満足です。

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food5
ambience4
service5
value3

vip
 (Los Angeles)·Dined on November 25, 2017

Everything was excellent! The food came out before my salad was served, so they took back the dinner and waited for me to finish my salad. Noah our waiter was excellent!! Very friendly and attentive!! To top it off, we had Mud pie which was over the top delicious! Great food, great crab cakes and steaks!!! I would highly recommend!!!

Tags: Business Meals, Good for a Date
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food5
ambience4
service5
value4

 
 (Hawaii)·Dined on November 22, 2017

25th Anniversary Dinner 2017. One steak came out totally incorrect, a petite well done filet instead of a med rare full size filet. This was quickly corrected with an apology. The other two, both ribeyes, were both closer to medium rare when they were supposed to be a medium and a medium well. Even with the steaks not being as requested, they were still excellent , tender and flavorful.

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food5
ambience4
service5

 
 (San Francisco)·Dined on November 20, 2017

Great flavor with the Ribeye steaks. noise level was very good making conversation very easy. The service was impeccable, and a new steak was brought out when my wife's was slightly over-cooked. Pricey, but very good!

Tags: Fit for Foodies, Romantic, Good for Birthdays, Creative Cuisine, Worth the Drive, Good for a Date, Casual
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food4
ambience5
service5
value3

 
·Dined on November 19, 2017

Slow service, high prices, and marginal quality steak. Everything you might expect at mc Donald's, but not a $100 per plate restaurant. No second chances.

1 person found this review helpful.
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food2
ambience4
service2
value1

 
·Dined on November 18, 2017

I was really looking forward to my first meal at Ruth Chris. And was very disappointed in my 58.00 ribeye. More than half of it was fat and the meat was undercooked and tuff I wish I had read reviews before I ordered it. It seems like I am not the only one that got a “fatty ribeye “. I don’t understand why they keep serving chunks of fat like this with all the bad reviews. It ruined our anniversary dinner.

1 person found this review helpful.
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food1
ambience5
service5
value1

 
·Dined on November 18, 2017

Wonderful service and great food! Our server was so attentive, and he made you feel like you were his only customer- hire more like him.

Tags: Happy Hour, Romantic, Late-night Find, Good for Anniversaries
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food5
ambience5
service5
value5

 
 (South Dakota)·Dined on November 18, 2017

Everything was delicious. The server made great recommendations and was absolutely fabulous. Would definitely go back.

Tags: Bar Seating, Cozy, Neighborhood Gem, Good for Groups, Worth the Drive, Good for a Date, Special Occasion
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food5
ambience5
service5
value5

vip
 (New York Area)·Dined on November 15, 2017

We asked for the steak w/no butter due to a dairy allergy. It came to the table looking like it was boiled. I’m sure they were lazy and put it in the oven. Then we said, where is the Char? Oh, you didn’t say you wanted it charted, said the waiter! He took it away and in a flash it was returned w/a burnt crust. It tasted like the chemical they use in an acetylene torch, which they probably used to make the char. It was also well done. We won’t be returning.

1 person found this review helpful.
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food1
ambience3
service5
value2

 
 (San Francisco)·Dined on November 14, 2017

Very special attention

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food5
ambience5
service5
value5

vip
 (New York Area)·Dined on November 12, 2017

Getting sloppy in their older age. Service inconsistent, not very friendly, inattentive.

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food4
ambience4
service2
value3

vip
 (Hawaii)·Dined on November 11, 2017

We love this restaurant, and this was a first. We ordered a steak, mashed potatoes, and corn along with a couple glasses of wine. Our steak did not taste or smell right, they apologized and removed the dinner items from the check.

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food1
ambience4
service4
value4

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