Ruth's Chris Steak House - Kohala Coast

4.6
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995 Reviews
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$50 and over
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Steakhouse
Welcome to Ruth's Chris Steak House. When you visit Ruth's Chris, you'll soon understand that this is no ordinary restaurant. From the USDA prime steaks, broiled to perfection in a trademark 1800 degree oven and served on a plate heated to 500 degrees, to the expertly executed seafood, island fresh fish, New Orleans inspired appetizers, unforgettable desserts and an award winning wine list, you will find that this is the steakhouse to which others aspire.

Specials

Christmas Eve Special Menus & Offers


Tuesday, December 24, 2019

Christmas Day Special Menus & Offers

Gather your loved ones around our table this Christmas and leave all the planning, cooking and preparation to us. We’ll be open on Christmas Eve and Christmas Day so you can sit back and enjoy time well spent. Indulge in our special holiday Surf & Turf starting at $49.95, or enjoy your favorites from our full dinner menu, available all day. Select locations open early.

Wednesday, December 25, 2019

New Year's Eve Special Menus & Offers

Start your New Year’s Eve at Ruth’s and end the year with some sizzle. Join us for our special Celebration Menu featuring Surf & Turf starting at $49.95, or enjoy your favorite cut from one of our USDA Prime steaks. Dinner menu also available all day.

Tuesday, December 31, 2019

What 995 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.2
value
Noise · Quiet
96% of people would recommend it to a friend
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BV
Los Angeles
31 reviews
Dined 2 days ago
Overall5food5service5ambience5

The steaks were done to perfection. The service very attentive.

p
San Francisco
3 reviews
Dined 5 days ago
Overall5food5service5ambience5

The food is excellent and we all loved the sizzling plates.

YW
Los Angeles
1 review
Dined on November 28, 2019
Overall2food1service3ambience2

Food was really bad

Ruth's Chris Steak House - Kohala Coast
Responded 4 days ago

Thank you for taking the time to share your comments. We always want your dish to be perfect so you can focus on enjoying your experience. So that we can learn more, please reply to us with your contact information and a phone number, so that we can speak with you directly. Thank you!

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JE
Philadelphia
8 reviews
Dined on November 28, 2019
Overall4food4service4ambience4

Thanksgiving day dinner.
Turkey was a little over done and on the salty side.
Overall it was an above average meal for the occasion.

n
Philadelphia
14 reviews
Dined on November 27, 2019
Overall5food5service5ambience5

Always perfect cocktails appetizers salad and the yummy tower of seafood !!
Great staff

U
San Diego
36 reviews
Dined on November 23, 2019
Overall4food4service4ambience3

I found it interesting that for our anniversary "desert" they brought strawberries with chocolate on them and then lit on fire. Nice presentation but my husband doesn't eat strawberries and I don't eat chocolate, so we left it.

ND
Las Vegas
17 reviews
Dined on November 20, 2019
Overall2food2service3ambience3

Quality of beef was disappointing. Not up to what we expect fro RC. Waiter was obnoxious.

Ruth's Chris Steak House - Kohala Coast
Responded on November 22, 2019

Thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. Please reply to us directly with your contact information, including a phone number so we may speak with you further regarding this experience.

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DS
Los Angeles
38 reviews
Dined on November 16, 2019
Overall5food5service5ambience5

We usually hit the Mauna Lani location for its
Great Happy Hour, and it has been great on the
Few visits we went. Last evening we got there, unbeknownst to us with 5 minutes left
On the Happy Hour menu. Our server, (Erin) was thoughtful and five us our first cocktails at Happy Hour prices even though our orderIng time had surpassed 7 pm.

We sat in the bar and watched football eating off the regular dinner menu. The service and food were excellent!

OT
Vancouver
1 review
Dined on November 16, 2019
Overall5food5service5ambience5

It cost a family of 4 $400 for dinner it was wonderful but not something you do very often.

J
Denver
26 reviews
Dined on November 16, 2019
Overall5food5service5ambience5

got there in time for their happy hour menu which is a great deal.
The filet was absolutely amazing. we have been to this location a few times and never disappointed.
has to be the best filet on Hawaii.

KT
Tallahassee
5 reviews
Dined on November 9, 2019
Overall5food5service4ambience4

Service was a little slow. Temperature was a little warm due to leaving the doors open to outdoor seating.

O
Kansas City
13 reviews
Dined on November 5, 2019
Overall5food5service5ambience5

We found the entire experience at Ruth's Chris Steak House to be outstanding. The food was excellent and the price was certainly in line with that level of performance. We would definitely recommend Ruth's Chris to friends and family!

OT
1 review
Dined on November 3, 2019
Overall5food5service5ambience5

Everything was so good! Especially the petite filet, mashed potatoes, scalloped potatoes and cheesecake! A wonderful experience and absolutely delicious meal! Came here for my boyfriends birthday and it was fabulous! We will definitely be back again!

OT
Columbus
1 review
Dined on November 2, 2019
Overall5food5service5ambience5

We love this restaurant and was saddened when they closed the Columbus Ohio location.

OT
San Francisco
2 reviews
Dined on November 1, 2019
Overall5food5service5ambience4

Noah took care of my wife and I. We enjoyed all the staff and the great food as always!

OT
1 review
Dined on October 30, 2019
Overall5food5service5ambience5

Food was delicious and remained hot throughout the meal. Efficient and quick service.

Ruth's Chris Steak House - Kohala Coast
Responded on November 1, 2019

Thank you for the great review! We love to hear this! Hope to see you again soon.

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OT
Seattle
1 review
Dined on October 21, 2019
Overall5food5service5ambience5

Wonderful place for a great steak. My filet & lobster tail was delicious.

OT
Hawaii
4 reviews
Dined on October 14, 2019
Overall5food5service5ambience5

Wyatt and Jacob gave excellent service!

d
Seattle
30 reviews
Dined on October 11, 2019
Overall4food4service4ambience3

Consistently good if you are familiar with this restaurant.

IS
San Francisco
16 reviews
Dined on October 10, 2019
Overall5food5service5ambience5

Always have a great experience. Food and service were typical Ruth Chris which is always great.

ES
London
21 reviews
Dined on October 9, 2019
Overall5food5service5ambience4

Excellent steak house. Good cuts of meat well prepared. Good sides to choose from that were all tasty. Good selection of top wines. A little pricey but well worth the price.

P
Hawaii
55 reviews
Dined on October 8, 2019
Overall4food3service4ambience4

We always order the Oyster Rockefeller but that was burnt was a big disappointment. We ordered the lamb med rare, came out medium, was tough. The ribeye was great and the sides were awesome.

OT
Chicago
2 reviews
Dined on October 5, 2019
Overall3food4service1ambience4

Great food, terrible service, sat outside and was the only table with customers. Had to clear off our own empty plates, wine bottles etc to an adjacent table. Spent almost $600 for the 4 of us and expected much more for that price. Don’t know if the staff was short handed this evening but the restaurant wasn’t crowded so maybe it was an off day.

Ruth's Chris Steak House - Kohala Coast
Responded on October 14, 2019

Thank you for your candid review. Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Should you wish to discuss your concerns in greater detail, please reach out to us directly with your contact information including a phone number. Thank you!

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OT
1 review
Dined on October 3, 2019
Overall5food5service5ambience5

Great service & delicious food

E
Las Vegas
43 reviews
Dined on October 3, 2019
Overall2food5service2ambience2

Not up to par with Ruth Chris in general. Need better management and a facelift.

Ruth's Chris Steak House - Kohala Coast
Responded on October 14, 2019

We truly appreciate your feedback because it helps us improve. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!

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OT
Hawaii
8 reviews
Dined on September 30, 2019
Overall2food1service5ambience3

First of all I really wanted to point out that the service was phenomenal. Our server was attentive, courteous, and energetic. The food on the other hand was very poor. Ruth's Chris Steak House has a reputation of high standard, quality food, but on this occasion it was neither. We ordered a Caesar Salad to share, and the romaine was wilted and the dressing tasted like it was straight from a bottle. We had also ordered Escargot and Calamari for appetizers. The Escargot was acceptable, but the Calamari was the worst that we had ever had. It was dry, hard and rubbery. Honestly we had tried a few pieces then pushed the plate to the side. For the entree, we ordered a medium rare Filet. The temperature was on point, but the quality of the steak was horrible. The food runner, who was also the chef, brought out the steak and split it in half for us. The portion I had was mostly gristle. This is not what was expected especially for a high end Steak House, one that should pride themselves especially on their flagship cut of meat. Again, I want to point out that the service was outstanding. We did not complain, and I'm not sure if the server noticed that we did not touch the Calamari and did not finish the salad, but she removed all the appetizers and the salad from our bill. I just wished that the quality of the food was on the same level as the customer service.

Ruth's Chris Steak House - Kohala Coast
Responded on October 14, 2019

Thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. Please reply to us directly with your contact information, including a phone number so we may speak with you further regarding this experience.

Report
DO
San Francisco
4 reviews
Dined on September 28, 2019
Overall5food5service5ambience5

Great food and wonderful service! Melissa in an incredible server. Love the large round tables for 8.

D
Edmonton
28 reviews
Dined on September 23, 2019
Overall5food5service5ambience5

Our server, Wyatt doesn’t miss a beat! Excellent service and wonderful conversation without being over bearing. Excellent 40oz Porterhouse cooked to perfection!
Expensive but worth the food and experience!

S
Chicago
3 reviews
Dined on September 20, 2019
Overall5food5service4ambience5

Outstanding meal in a beautiful setting. Mahi fresh fish special was delicious and NY Strip was what you would expect from Ruth's Chris......excellent.

Highly Recommended while on the Big Island.

OT
Hawaii
3 reviews
Dined on September 16, 2019
Overall5food5service5ambience5

great service
delicious food
Totally speaking, we spent amazing dinner here.

JA
Hawaii
3 reviews
Dined on August 28, 2019
Overall5food5service5ambience5

Always enjoyed this place, reason why we continue to return to this wonderful place. We were there to celebrate my sister and brother in law Anniversary, and we had the perfect table for 4 people. Service, food, desserts always great! The waiter Gregg was extremely excellent! He was our waiter several times and always very personable waiter, so yes he deserved tip beyond the 20%. His help (assistant waiter) she was personable and great too. Sorry,
didn’t get her name. I

JK
San Francisco
154 reviews
Dined on August 27, 2019
Overall4food4service4ambience3

Maintains the traditional Ruth Chris quality and we usually have it in our dinner schedule when visiting the Big Island.

PD
San Francisco
11 reviews
Dined on August 21, 2019
Overall4food4service5ambience4

Ruth's Chris, like McDonald's, does a nice job of ensuring all their locations have the same high standard of food, decor, and service. This means that everything is pretty good, but nothing jumps out as exceptional about this location. This isn't a bad thing since we knew what to expect when we made the reservation. Our salad, steak, thin fries, broccoli, and bread pudding were all fresh and prepared perfectly. That said, one of each of the above (Not two of each - we're splitters) with corkage is a little pricey at more than $200. But - as expected. Go there if you're craving a sizzling steak on a butter dish.

JB
San Francisco
2 reviews
Dined on August 18, 2019
Overall5food5service5ambience5

We enjoyed a lovely dinner and service was great! Would recommend this place.

C
New York Area
10 reviews
Dined on August 17, 2019
Overall5food5service5ambience5

La qualità del cibo da Ruth’s Chris è sempre eccellente ed anche in questa occasione la carne era ottima e cotta in modo impeccabile.
Ho portato una mia bottiglia speciale e mi è stata servita con grande cortesia.
Tornerò sicuramente!
Grazie.

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m
Hawaii
3 reviews
Dined on August 16, 2019
Overall3food2service5ambience4

サービスはとてもよく、スタッフは皆とても親切だったけれど、量が多すぎて食べきれない。どのくらいの量なのか教えて欲しかった(日本人は大抵残すことはわかっていると思う)
でもそれを補うほどのサービスだったのでまた行こうと思えた。

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OT
Hawaii
1 review
Dined on August 13, 2019
Overall5food5service5ambience5

Great, as we have come to expect from Ruth’s Chris

OT
1 review
Dined on August 13, 2019
Overall4food5service4ambience4

お肉が柔らかくてとても美味しかったです。

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AK
Hawaii
1 review
Dined on August 12, 2019
Overall4food4service4ambience5

昨夏に続き、今年も夏のハワイ旅行で、ルースズクリスを予約して、ステーキを堪能しました。
ワイキキ店とは違って、ハワイ店はローカルな雰囲気でした。前菜からステーキが来るまでに1時間ほど間かかりましたが、ウェイターの方が何度も謝りに来て気遣ってくださり、ボスからと言うことでデザートをサービスしていただきました。
大人はステーキと前菜、子供はケイキ(キッズ)メニューを頼んで、シェアしましたが、ステーキが大きいので量的には十分でした。
それにしても、アメリカのレストランでは、いつも誰かしら食べきれずに持ち帰りしていますが、なぜ、持ち帰り前提の量なのでしょうね?
また、予約して、ステーキを堪能したいと思います。ご馳走さまでした。

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R
Perth / WA
2 reviews
Dined on August 12, 2019
Overall1food1service1ambience3

Waited over 30 minutes between salads and steak course with no apology or acknowledgement. Than a snotty server dropped cold steaks in congealed butter on us. The steaks were burnt or raw, depending on who got what. The manager was called but it was almost an hour before we got satisfactory steaks that we all ate at different times. Servers, busers, etc, all ignored us. My son cut his steak with a spoon because we had no cutlery. SO BAD!! The manager apologized but the staff was SO horrible and ruined years of good experiences there.